Parcel Post Compendium Online Ceská pošta, s.p. CZ - Czech Rep. CZA. Yes PREDES V 2.0 RESDES V 1.1

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1 Parcel Post Compendium Online Basic Services 1 Maximum weight limit admitted 1.1 Surface parcels (kg) Air (or priority) parcels (kg) 30 2 Maximum size admitted 2.1 Surface parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) 2.2 Air parcels m x 2m x 2m (or 3m length & greatest circumference) m x 1.5m x 1.5m (or 3m length & greatest circumference) m x 1.05m x 1.05m (or 2m length & greatest circumference) Supplementary services 3 Cumbersome parcels admitted 4 Maximum size admitted 4.1 Surface parcels 4.2 Air parcels Metres for any one dimension 2,4 Metres for length & greatest circumference Metres for any one dimension 2,4 Metres for length & greatest circumference Parcels service features 5 Electronic exchange of information Use a track and trace system Mandatory tracking events transmitted EMC Departure from outward office of exchange 3 3 EMD Arrival at inward office of exchange EMH Attempted/Unsuccessful delivery EMI Final delivery Optional tracking events transmitted EMA Posting/collection EMB Arrival at outward office of exchange EME Held by Customs EMF Out of Customs/Departure from inward office of exchange EMG Arrival at delivery office EMJ Arrival at transit office of exchange EMK Departure from transit office of exchange Dispatch messages transmitted PREDES V 2.0 RESDES V 1.1 Pre-advice of international dispatch information - origin post Dispatch receipt information (response to a PREDES) destination post Ready to start transmitting data to partners wishing to receive data Other messages transmitted PRECON RESCON CARDIT RESDIT Pre-advice of international consignment origin post Response to a PRECON destination post Carrier documents international transport origin post Response to a CARDIT destination post 6 Home delivery 6.1 Initial delivery attempt at physical delivery of parcels to addressee 6.2 If initial delivery attempt unsuccessful, card left for addressee 6.3 Addressee has option of paying taxes or duties and taking physical delivery of the item 6.4 There are governmental or legally binding restrictions mean that there are certain limitations in implementing home delivery. 6.5 Nature of this governmental or legally binding restriction. 7 Signature of acceptance 7.1 When a parcel is delivered or handed over a signature of acceptance is obtained captured data from an identity card are registered another form of evidence of receipt is obtained Nature of this evidence Passport number 7.2 Ordinary parcels Signature of the addressee or his agent Signature of a de facto agent 7.3 Insured parcels Signature of the addressee or his agent Signature of a de facto agent Insured parcel service 8 Insured surface parcels admitted 8.1 Maximum insured value for surface parcels (SDR) Insured air parcels admitted 9.1 Maximum insured value for air parcels (SDR) 9.2 Maximum insured value when the provisions of the Parcel Post Regulations are not applied 10 Marking used for insured parcels 4000 Page 1 of 15

2 Parcel Post Compendium Online 10.1 CP 74 pink label used 10.2 CP 73 label and pink insured label used Cash-on-delivery service for parcel 11.1 Acceptance of Cash-on-delivery (COD) service for parcels outbound COD parcels inbound COD parcels 11.2 Amount charged to the sender for the service (in SDR), in addition to postage charges: for ordinary parcels 0,90 SDR for insured parcels 0,90 SDR 11.3 Additional amount for the delivery of COD parcels Fixed cost SDR Value range or the value of the parcel (explanation on how the service charge billed to the addressee is calculated): 16 Consignment service by bilateral agreements provided Integrated logistics service 17 integrated logistics service by bilateral agreements provided Addresses for bilateral agreements 18 Contact details of the person responsible for questions concerning bilateral agreements Name: Function: Mr HURDA Martin International Business Director Address: Politickych veznu 909/ PRAHA 1 CZECH REPUBLIC Tel: 1: (+420) : (+) Fax: (+420) hurda.martin@cpost.cz 11.4 Methods of payment accepted upon delivery for the service charge billed to the addressee Cash : Credit card : Cheque : Payment by mobile phone : Other : 11.5 Methods of payment accepted upon delivery for the value of the COD parcel Cash : Money order : Credit card : Cheque : Payment by mobile phone : Other : 11.6 Maximum value accepted for an inbound COD parcel Express delivery service 12 Express parcel delivery service provided SDR Admissible radioactive material and infectious substances 19 Radioactive materials admitted in 19.1 Air Parcels Inbound parcels Outbound parcels 19.2 Insured parcels Inbound parcels Outbound parcels 20 Infected substances admitted in 20.1 Air Parcels Inbound parcels Outbound parcels 20.2 Insured parcels Inbound parcels Outbound parcels Parcels with advice of delivery 13 Admission of advice of delivery for 13.1 ordinary parcels 13.2 insured parcels Parcels for delivery free of charges and fees 14 Parcels for delivery free of charges and fees admitted Supplementary charges - Customs 21 n-dutiable parcels 21.1 Threshold level below which parcels are free of customs duties and other taxes 21.2 Exemption threshold Local currency USD 22 EUR Fragile parcel 15 Fragile parcels admitted Consignment service Free of customs duties is 150 EUR, free of VAT charges is 22 EUR. Items arriving from non EU countries are not subject to customs clearance, where the value does not reach the limit (22 EUR) and conditions of correctness and completeness of accompanying documents is fulfilled. Page 2 of 15

3 Parcel Post Compendium Online 22 Dutiable parcels 22.1 Customs clearance fee collected for parcels subject to import customs clearance 22.2 Amount of fee collected Local currency 150 USD For parcels wrongly accepted, action taken on a case-by-case basis Delivery areas 29 Parcels delivered to 29.1 all addresses 29.2 specific areas only 23 Customs clearance fee collected for for all items declared at customs 23.1 Amount of fee collected Local currency 80 USD 4.70 Items arriving from non EU countries are not subject to customs clearance, where the value does not reach the limit (22 EUR) and conditions of correctness and completeness of accompanying documents is fulfilled. 24 Administration fees collected for parcels subject to export customs clearance Special charges - Storage 25 Storage charge collected on a parcel when it is kept beyond the prescribed period, or in the event of return to sender/redirection 25.1 Amount of charge per day/per parcel Local currency 10 SDR 0, Period of charge, if not daily Special delivery charges 26 Delivery charges collected at the time of delivery in response to the advice of arrival Special charges Poste restante 27 Poste restante service provided 27.1 Amount of charge per parcel Local currency SDR 27.2 Basis for charge if not an amount per parcel Special provisions - Treatment of parcels wrongly accepted 28 Parcels returned to sender 28.1 If not, parcel delivered to addressee under conditions prescribed by your country legislations Collection 30 Collection of parcels at post offices provided for 30.1 all addresses 30.2 specific areas only Delivery procedures for parcels for which customs duty and taxes are payable 31 Procedure for parcels for which customs duty is payable 31.1 Pick up of parcel at the customs office 31.2 Addressee s address with collection of customs duties and taxes at the time of delivery 31.3 Delivery to the addressee s address after payment of customs duties and taxes 31.4 Over the counter at the local post office with immediate payment of customs duties and taxes 31.5 Other Period of retention As soon as the addressee receives Advice of Item arrival to the Office of Exchange it is necessary to start communication with Post Office representatives mentioned in Advice. In case the addressee does not follow instructions mentioned in Advice the Post Office is unable to start customs clearance and item/s will be returned to the country of origin (after 20 days). 32 Period of retention for parcels 32.1 rmal period 15 Day(s) 32.2 Exceptional period 1 Month(s) 33 Retention for parcels for which notice could not be sent or addressed to poste restante 33.1 rmal period 33.2 Exceptional period Parcels automatically retained 34 Office to which a copy of the CP 78 verification note should be sent Page 3 of 15

4 Parcel Post Compendium Online Office name: Name: Function: Office of Exchange PRAHA 120 Mr International Documents Department Address: Plzenska 290/ PRAHA 5 CZECH REPUBLIC Tel: 1: (+420) : (+) Fax: (+420) Intdoc.ozmp@cpost.cz Requests for withdrawal from the post or alteration, or correction of address 35 Requests for withdrawal from the post accepted 35.1 Central office (in destination country) to which requests must be sent Office name: Name: Function: Czech Post Headquarters Ms MIKYSKOVA Stanislava Head of International Inquiries Address: Plzenska 290/ PRAHA 5 CZECH REPUBLIC Tel: 1: (+420) : (+) Fax: (+420) reklnahrmp.ozmp@cpost.cz Special provisions - Force majeure 36 Liability admitted in cases of force majeure 36.1 Liability admitted for insured parcels on board ships or aircraft used by designated operators 36.2 Addressee/sender's reservations admitted at the time of delivery 39.1 Web site address to access information Office name: Name: Function: Czech Post Headquarters Ms MIKYSKOVA Stanislava Head of International Inquiries Address: POLITICKYCH VEZNU 909/ PRAHA 1 CZECH REPUBLIC Tel: 1: (+420) : (+) Fax: (+420) Languages in which track and trace information is available English CZECH Service to designated operators 40. User of the Internet-based Inquiry System (IBIS) 40.1 Details of office(s) responsible for handling parcel post inquiries reklnahrmp.ozmp@cpost.cz Hours of service and days(s) on which the inquiry service is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 07:00-12:00 12:00-15:00 Tuesday 07:00-12:00 12:00-15:00 Wednesday 07:00-12:00 12:00-15:00 Thursday 07:00-12:00 12:00-15:00 Friday 07:00-12:00 12:00-15:00 Saturday - - Sunday - - Special provisions - Customs declarations 37 Number of CN 23 customs declarations required for inbound parcels 37.1 Number of CN 23 customs declarations required for parcels in transit 37.2 Languages in which CN 23 customs declarations can be completed French English Czech, Slovak, German 1 1 Languages French English CZECH National Holidays 41.1 National holidays National holiday in 2015 Month Day(s) National Holidays - Description January 1 New Years Day Special provisions - Method of dispatching accompanying documents 38 Documents affixed to the relevant parcels 38.1 Documents attached to the parcels bill Service to customers 39 On-line tracking provided April 6 Easter May 1 Labour Day May 8 Victory Day July 5 Saints Cyril and Methodius Day July 6 Jan Hus Day September 28 Day of Czech Statehood Page 4 of 15

5 Parcel Post Compendium Online October 28 Day of Establishment of Independent Czechoslovakia vember 17 Day of Fight for Freedom and Democracy December 24 Christmas 44.1 Postal parcel services operated by the designated postal operator 44.2 Postal parcel services operated by a transport company or companies 44.3 Service provided throughout the country December 25 Christmas December 26 Christmas Localities National holiday in 2016 Month Day(s) National Holidays - Description January 1 New Years Day March 28 Easter July 5 Saints Cyril and Methodius Day July 6 Jan Hus Day September 28 Day of Czech Statehood October 28 Day of Establishment of Independent Czechoslovakia vember 17 Day of Fight for Freedom and Democracy December 24 Christmas December 25 Christmas December 26 Christmas Regional Holidays 41.2 Regional holidays Regional holiday in Month Day(s) Regional/Local Holidays Localities and description Cancellation of fees 42 Fees cancelled when they concern 42.1 parcels returned to sender 42.2 parcels redirected to a third party 42.3 parcels abandoned by the sender 42.4 parcels lost or destroyed 42.5 parcels rifled or damaged Office(s) of exchange handling parcels 45 Details of office(s) of exchange responsible for handling parcel post Office name: IMPC codel: Name: Function: PRAHA 120 Mr PLZAK Dalibor Head of Office of Exchange Address: Plzenska 290/ PRAHA CZECH REPUBLIC Tel: 1: (+420) : (+) Fax: (+420) CZPRGA plzak.dalibor@cpost.cz Hours of service and days(s) on which the OE is operating Opening Hours (Local) Day Opening hours 1 Opening hours 2 Monday 05:30-00:00 - Tuesday 00:00-00:00 - Wednesday 05:30-12:00 12:00-19:00 Thursday 05:30-12:00 12:00-19:00 Friday 05:30-12:00 12:00-19:00 Saturday 00:00-14:00 - Sunday 07:00-18:30 - Observations/Comments Delivery standards See the annexes. Redirection within the country of destination 43.1 Redirection done without a request from the sender or addressee 43.2 Redirection fee charged 43.3 Amount of redirection fee (SDR) Barcode 48 Barcode sample used on all outward international postal parcels. Miscellaneous provisions operation of the parcel service Page 5 of 15

6 Parcel delivery standards - Air parcel OE Name PRAHA 120 IMPC Code CZPRGA Tel (+420) Fax (+420) Hours of operation Monday - Saturday: 05:30-24:00, Tue - Fri 00:00-24:00 Sat 00:00-14:00, Sun 07:00-18:30 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-09:00 Wednesday Monday 09:01-23:59 Thursday Tuesday 00:00-09:00 Thursday Tuesday 09:01-23:59 Friday Wednesday 00:00-09:00 Friday Wednesday 09:01-23:59 Monday Thursday 00:00-09:00 Monday Thursday 09:01-23:59 Monday Friday 00:00-23:59 Monday Saturday 00:00-09:00 Monday Saturday 09:01-23:59 Tuesday Sunday 00:00-23:59 Tuesday Definition of zones Zone 1: All postcodes Whole country Zone 2: Zone 3: Arrival at office of exchange: Customs clearance times: Page 6 of 15

7 Items subject to customs duty: Items not subject to customs duty: 24 hours 0 hours The OE does not operate on Saturdays, Sundays and public holidays. For items coming from European Union, one working day should be discounted from the delivery standard presented. Page 7 of 15

8 Parcel delivery standards - Air parcel OE Name BRECLAV 120 IMPC Code CZBVAA Tel (+420) Fax (+420) Hours of operation Monday - Friday: 00:00-24:00; Saturday 00:00-09:00; Sunday 21:00-24:00 From the airport of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-14:00 Tuesday Monday 14:01-23:59 Wednesday Tuesday 00:00-14:00 Wednesday Tuesday 14:01-23:59 Thursday Wednesday 00:00-14:00 Thursday Wednesday 14:01-23:59 Friday Thursday 00:00-14:00 Friday Thursday 14:01-23:59 Monday Friday 00:00-23:59 Monday Saturday 00:00-23:59 Tuesday Sunday 00:00-23:59 Tuesday Definition of zones Zone 1: All postcodes Zone 2: Whole country Zone 3: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: There is no customs clearance. Page 8 of 15

9 The OE does not operate on Saturdays, Sundays and public holidays Page 9 of 15

10 Parcel delivery standards - Surface parcel OE Name CHEB 120 IMPC Code CZCHBA Tel (+420) Fax (+420) Hours of operation Monday - Friday 06:00-16:00; Saturday 06:00-16:00 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-10:0 Wednesday Monday 10:01-23:5 Thursday Tuesday 00:00-10:0 Thursday Tuesday 10:01-23:5 Friday Wednesday 00:00-10:0 Friday Wednesday 10:01-23:5 Monday Thursday 00:00-23:5 Monday Friday 00:00-23:5 Tuesday Saturday 00:00-23:5 Tuesday Sunday 00:00-23:5 Tuesday Definition of zones Zone 1: All postcodes Zone 2: Whole country Zone 3: Arrival at office of exchange: Customs clearance times: customs clearance in OE CHEB 120 Items subject to customs duty: Items not subject to customs duty: Page 10 of 15

11 delivery on Saturdays, Sundays and public holidays Page 11 of 15

12 Parcel delivery standards - Surface parcel OE Name PRAHA 120 IMPC Code CZPRGA Tel (+420) Fax (+420) Hours of operation Monday 05:30-24:00, Tue-Fri 00:00-24:00, Saturday 00:00-14:00, Sunday 07:00-18:30 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-10:0 Wednesday Monday 10:01-23:5 Thursday Tuesday 00:00-10:0 Thursday Tuesday 10:01-23:5 Friday Wednesday 00:00-10:0 Friday Wednesday 10:01-23:5 Monday Thursday 00:00-23:5 Monday Friday 00:00-23:5 Tuesday Saturday 00:00-23:5 Tuesday Sunday 00:00-23:5 Tuesday Definition of zones Zone 1: All postcodes Whole country Zone 2: Zone 3: Arrival at office of exchange: Customs clearance times: Items subject to customs duty: Items not subject to customs duty: 24 hours 0 hours Page 12 of 15

13 delivery on Saturdays, Sundays and public holidays Page 13 of 15

14 Parcel delivery standards - Surface parcel OE Name BRECLAV 120 IMPC Code CZBVAA Tel (+420) Fax (+420) Hours of operation Monday - Friday 00:00-23:59, Saturday 00:00-09:00; Sunday 21:00-23:59 From the airport/port/office of exchange of destination to the addressee Arrival at the airport Days of delivery by zone Day Time Zone 1 Zone 2 Zone 3 Monday 00:00-15:0 Wednesday Monday 15:01-23:5 Thursday Tuesday 00:00-10:0 Thursday Tuesday 10:01-23:5 Friday Wednesday 00:00-10:0 Friday Wednesday 10:01-23:5 Monday Thursday 00:00-23:5 Monday Friday 00:00-23:5 Tuesday Saturday 00:00-23:5 Tuesday Sunday 00:00-23:5 Tuesday Definition of zones Zone 1: All postcodes Zone 2: Whole country Zone 3: Arrival at office of exchange: Customs clearance times: customs clearance in OE Breclav 120 Items subject to customs duty: Items not subject to customs duty: Page 14 of 15

15 delivery on Saturdays, Sundays and public holidays Last validation date: Page 15 of 15