Office 365 More Money Madness

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1 Office 365 More Money Madness Open Channel Incentives FAQ Earn more, up to 52% more, selling Office 365! This document provides FAQ on the Open Channel Incentives including: 4% Booster* Feb 1 June 30: Partner Incentives Booster for Microsoft Office 365 is a promotion that will pay Resellers, enrolled in the Managed Reseller Incentive program, an additional sell incentives for selling seats of eligible Office 365 products. Office 365 Growth Incentive* March 1 May 31: Incremental 10%-15% for selling Office 365 via Open to first-time Cloud customers. 25@25* March 1 June 30: Earn a pay-for-performance bonus of 25% of the first year billed revenue on the 25th and above new customer add. Above offers and incentives are subject to the Terms & Conditions found here.* 4% Booster FAQ Q: What are you announcing today? Today we are pleased to announce a Partner Incentives Booster for Office 365 program that will pay partners additional Sell incentives for selling seats of eligible Office 365 products. Details about these additional incentives are as follows: OPEN Managed Reseller: 4% incentive paid on sales for ALL Office 365 transactions. Q: What is the timeframe for this Partner Incentives Booster? February 1, 2015 June 30, All eligible transactions within this timeframe qualify. Q: Who is eligible for these incentive boosters? All partners enrolled in the Managed Reseller Incentive Program. Q: What products are covered under the program and is there any flexibility to add more Cloud services? All Office 365 SKUs are included and this includes Power BI (Office 365 RDS). There is no flexibility to add additional products or services under this program. 1 of 5 Open Channel Incentives FAQ

2 Office 365 Growth Incentive FAQ How does it work? Eligible deal via Open Accelerator Rate Net-new Office 365 customer deals % Net-new Office 365 customer deals % Offer in market March 1, 2015 through May 31, New customer count period July 1, 2014 through May 31, Offer available for all partners in an SMB Open Incentive Program. Only sales to first-time Cloud Services customers eligible. Maximum payout of $1,000 per deal on new customer deals 4-9, $1,500 per deal on new customer deals Limited to SMB segment only. Limited to Open Licenses including Open Value. Not eligible for combination with Office 365 promotion. How to Participate? No registration or claiming required. Microsoft will track eligible sales via MS Sales during the offer period and issue a one-time payment to qualifying partners through the Open rebate program in conjunction with the Q4 Open rebate program payout schedule. Open 25@25 Accelerator Program Structure Q: What are you announcing today? Today we are pleased to announce the 25@25 Accelerator for Microsoft Office 365 that enables Partners to earn a pay-for-performance bonus of 25% for first year billed revenue on the 25+ Customer Add. Only commercial Office 365 offerings are eligible. Q: What is the partner eligibility criteria for this 25@25 Accelerator for Microsoft Office 365? The Promotion is available for all Resellers. A minimum of $35K billed revenue and 24 Customer Adds are required to be eligible. 2 of 5 Open Channel Incentives FAQ

3 Q: What is the customer eligibility criteria for this Accelerator for Microsoft Office 365? Promotion available for all net-new Customer Adds between March 1 and April 1, 2015 and June 30, For a customer to be counted, each one must be net-new to O365 between the period specified above. Customer count period from July 1, 2014 to June 30, Eligibility limited to Reseller Customer Adds only. Q: What is the promotion timeframe for this 25@25 Accelerator for Microsoft Office 365? March 1 and April 1, 2015 and June 30, All eligible transactions completed within this timeframe qualify. Q: Is the timeframe the same for Advisor and OPEN? Advisor is a global program extension and will be effective 1 Feb to 30 Jun. Open is local campaign and is at the discretion of the local sub to set the start date (1 March or 1 April). Q: How is Customer Addition defined? The definition of Customer Add is based on the tenant creation date. The tenant is the host for all the subscriptions on the Microsoft Office 365 platform. The tenant creation date must fall within the promotion period dates specified above. The Customer Adds must be sold through Reseller. Reseller Customer Adds cannot be combined with other licensing programs. Q: Can I sell to my existing customers and receive the recognition for this promotion? No, for existing customers that own Office 365, even if they have SKU changes or renewals. Such customers will not be eligible for the promotion. No, for partners with an Office 365 customer who has previously bought Office 365 through another partner or other channel. Such a Customer Add will not be eligible. Yes, for existing customers who do not own any Office 365 nor previously have owned Office 365 since product launch. Q: Do any of my existing O365 customers count towards this promotion? No, existing customers will not be counted towards this promotion. Only net-new customers in the period from July 1, 2014 to June 30, 2015 qualify. Q: Are there any maximum payouts in the offer? Yes, the maximum payout per partner is capped at $50,000 and the maximum earning per Customer Add is $3, of 5 Open Channel Incentives FAQ

4 Q: Will this Accelerator for Microsoft Office 365 will be extended into FY16? This promotion is a limited, one-time promotion/program for H2 only and will NOT continue into FY16. Operations Q: How are Customers, Seats, Tenants, Subscriptions, and Agreements defined? Please contact your local Microsoft representative for more details. Q: What is the eligible SKU list? Please contact your local Microsoft representative for more details. Q: What if the Customer Add is a new Office 365 customer for me but I didn t know they owned Office 365 previously through a different partner? You will not get credit for this transaction and it will not count towards this promotion. Q: Can I combine Reseller Customer Adds and Customer Adds from other licensing programs to reach the customer threshold? No, only Reseller customers are counted to meet the 25+ Customer Add threshold. Q: Is there a similar program for Advisor? Yes, please check with your local subsidiary for the similar Advisor program in market. Q: Can I qualify for this 25@25 Accelerator for Microsoft Office 365 and other promotions at the same time? It depends on the restrictions of the other promotions. 25@25 Accelerator for Microsoft Office 365 has no restrictions and can be counted alongside other promotions. Q: How will my promotion payout value be calculated? Your promotion payout value will be calculated using Microsoft Internal sales tools based on a standard rate card and seats sold of the eligible Customer Add. Q: What is the rate card? This is the list of eligible Office 365 SKUs and the standard price, in US dollars, that the eligible Customer Adds will be calculated against to reach potential payout amount. Please reference the MPN Program Overview page (link to be provided) for more information. Q: What if there is a discrepancy between my Customer Add s data and Microsoft s? Microsoft shall have the sole right, at its own discretion, to use Microsoft s internal sales tools and methodology to provide results to Partners. Microsoft reserves the right, at its own discretion, to reject a Customer Addition as valid for Cashback promo purposes. Please refer to the Terms and Conditions for complete details. 4 of 5 Open Channel Incentives FAQ

5 Q: Where can I find the Terms and Conditions? You can find Terms and Conditions for this program at the VAR Incentive website. Payments Q: When will the promotion period be effective? When will I receive my payment? The promotion period is effective from March 1, 2015 or April 1, 2015 (start date to be confirmed by local sub) to June 30, Payments will be made after August 1, 2015 pending verification and validation of all the information. Q: Where can I see if I reached the goal? Reporting will be made available to your Microsoft representative. Q: Do I get paid incentives on future, recurring revenue for the same customer? No, payments will be made based on rate card and sold Customer seats based on first year billed revenue of new Customer Add. Please refer to your Partner communications and documentation for more details. Q: What if my customer returns the Office 365 purchased product? Promotion data verification will occur after June 30, Returns will be adjusted in the calculation as necessary prior to payment approval and distribution. Q: Where do I find out more information on this promotion? Please contact your local Microsoft representative or your Distributor for more details. 5 of 5 Open Channel Incentives FAQ

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