FSSC A Food Safety Management System

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1 FSSC A Food Safety Management System FSSC Harmonization Day 22 nd 23 rd October 2014 Amsterdam, The Netherlands Dr. Bizhan Pourkomailian, Director, Food Safety & Supplier Workplace Accountability

2 Content Company Overview Food Supply Chain Needs Verification Conclusion

3 Company Overview Over 7,400 restaurants in Europe Present in 39 countries in Europe Work with Farms, Processors, Transporters and Restaurants But own only a percentage of Restaurants Over 73% System Franchised Employ over 415,000 employees in Europe Customers Per Day: over 15 million in Europe

4 Our Customers

5 Customer Expectation Clean Restaurant Good Quality Food Safe Food Nutritional Food Healthy Food Fair Price

6 The Supply Chain

7 Supply Chain Needs One strategy for complete supply chain Strength in the links between different stages Focus on building blocks of the stages in supply chain

8 One Strategy

9 Strength is in the Links Farm/Field Primary Supplier Secondary Supplier Distribution Centre Restaurant Consumer Approval Specification Validation Verification Sharing Best Practices Innovation Traceability Crisis Management

10 System Management Standards ( - Legal ) Traceability STEC Control Feed Animal Welfare Animal Health GAP HACCP Traceability Specs. Raw Material BSE SRM Approval GMP HACCP Traceability Metal Detection Rework Specs. Raw Material Food Donation Glass Hard Plastic Approval GMP HACCP Traceability Food Donation Transport Security QIP GWP GDP HACCP Traceability Chemicals Equipment Procedures Training GCP HACCP Farm/Field 1 ry Processor 2 ry Processor Logistics Restaurant Slaughter & Deboning Patty Forming Compliance Measurement of Standards

11 Ethos Food Safety Assurance Through: Partnership Trust Transparency Sharing the Same Ethics

12 Verification Trust but verify through Third party inspection Second party visits Internal checks Unannounced spot checks

13 Global Alignment Provide common platform for supplier assessment on quality systems performance Remove barriers in trade around the world Aid in contingency plans Strengthen the Brand around the world Designed SQMS

14 What is SQMS? SQMS is the McDonald s global expectation on Supplier Quality Management System. The expectations focus primarily on the results that must be achieved by the suppliers on food safety and quality.

15 The SQMS Standard Five Modules Quality Management System Management Responsibility Crisis Management Quality and Food Safety Product Realization Verification and Continuous Improvement

16 SQMS Design SQMS ISO 9001 GFSI Standards BRC IFS SQF FSSC ISO 22000

17 Reducing Risk Hardware Approval Training Hygiene HACCP Audit Software History Attitude Responsibility Ethics Culture

18 Where Is the Software? In GFSI Benchmark Schemes? Not all in all! BRS & IFS FSSC 22000

19 SQMS Design ISO 9001:2000 Quality Management ISO 22000:2005 Food Safety Management PAS 220 Pre-Requisite Program Now ISO McDonald s Specific Requirements

20 Specific to McDonald s Not covered if ISO FSSC conducted Traceability Vendor Requirement Process validation & capability These can be covered under ISO 9001 section 5.2

21 System Management Standards ( - Legal ) Traceability STEC Control Feed Animal Welfare Animal Health GAP HACCP Traceability Specs. Raw Material BSE SRM Approval GMP HACCP Traceability Metal Detection Rework Specs. Raw Material Food Donation Glass Hard Plastic Approval GMP HACCP Traceability Food Donation Transport Security QIP GWP GDP HACCP Traceability Chemicals Equipment Procedures Training GCP HACCP Farm/Field 1 ry Processor 2 ry Processor Logistics Restaurant Slaughter & Deboning Patty Forming ROIP (Internal Verification) MAAP (Sustainable Agriculture) Audit (Independent Verification) SQMS (Independent Verification) DQMP (Independent Verification) Micro Sampling (Independent Verification) Audit (Independent Verification) Compliance Measurement of Standards FSAC (Industry Expert Forum) Councils (Industry Expert Advice) ILSI (Industry Expert Forum) GFSI (Industry Expert Forum) Research Institute (Scientific Advice) Academia (Scientific Advice) EFSA (Regulatory Science Forum) MRA (Internal Risk Assessment) Support Systems SCIMP (Internal Process) OMC (Independent Expert Advice)

22 Conclusion Understand what the customer, partners and employees want. Partnership, transparency and trust a great recipe for success Build on strengthening each step of the supply chain as well as between steps Independent verification a good step in achieving higher standards Flexibility in system essential for assuring safety Managing a global supply chain needs a global system but with local fine tuning go Glocal!

23 Thank you & Questions?

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