Visibility Keep track of your shipment every time.

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1 Visibility Keep track of your shipment every time.

2 Full visibility for your shipments. The new eschenker portal combines enhanced existing visibility features with powerful new tracking solutions. Gain round-the-clock access to your shipment details and set your individual alerts or notifications. Whatever the transport mode and whereever your business takes you - everything is covered in one place efficiently, quickly and conveniently. Alerting/Notification Advanced Tracking Tracking 2

3 Tracking The quickest way to track your shipments The easy-to-use eschenker Tracking tool gives you real-time information about the location and status of your shipment, and its current estimated time of delivery. Allocation of a tracking number means that you can access detailed shipment data online without having to log in. Our tracking technology has now been upgraded with an even more detailed overview and status information for each of your shipments. The benefits of Tracking: Easy access for all modes of transport No login/user authorization required Anytime worldwide data access Detailed shipment data, status and event history Improved transparency for shipment statuses Increased certainty of schedules Tracking is a public eservice offered to every DB Schenker customer. fehlt da was? 1. Quick Tracking The shortcut on the left navigation bar enables you to search directly for your shipment by your personal shipment number or a DB Schenker reference number. You may also enter multiple reference numbers by separating them with a comma. Click on the magnifying glass to start the search and you find your shipment! Tracking The dashboard option offers you to find your shipment by a DB Schenker Reference number in the same way as the Tracking shortcut on the left navigation bar. In parallel, you can search your shipment using your own Customer Reference number including advanced search options. You can specify the reference type by inserting the tracking number and narrow down your results with different indicators. 3

4 Advanced Tracking Registration Apply for your direct access to the Advanced Tracking functionality for even increased visibility features. Access Advanced Tracking Start to work with our eschenker Advanced Tracking option either via the left navigation, the dashboard or make use of the main navigation, the new eschenker launchpad. Advanced Tracking More transparency. More control. Once you have registered, benefit from eschenker s Advanced Tracking module for land transport, air and ocean freight. It provides a secure environment with complete shipment details for all partners in your logistics chain, subject to authorization. A range of advanced search methods always leads you straight to the information you are looking for. Other new features dedicated to maximum efficiency here include the downloading of tracking results, document upload, access to the signed proof of delivery or epod, and container management. The benefits of Advanced Tracking: One tracking interface for all shipment types: Land Transport, Air and Ocean Freight Multiple options to search for detailed shipment data based on several criteria Support of various reference types including option to search for customer relevant references Highly illustrated view of shipment details and detailed event history Export and download of tracking results Access to shipment documents and package information Contact information of responsible DB Schenker branches for your respective shipment 4

5 Best transparency for your shipments Search via DB Schenker Reference Number or Specific Criteria which exactly fit to your individual business needs. It's so easy - our Advanced Tracking Tutorial will guide you through the intuitive functionalities. 5

6 Choose the right Tracking option for you: Tracking by DB Schenker Reference* Start tracking your shipment by clicking on the Search by DB Schenker Reference tab Type in the reference numbers for your shipment, such as: STT no., HAWB, direct AWB, HB/L, direct B/L, container number into the respective entry field Simply start tracking your shipment by clicking on the search button. * The DB Schenker Reference number (STT no.) is a string consisting of 14 letters and digits allocated to a consignment at the time of order entry in our dispatching office. This number is unique within the DB Schenker Group guaranteeing that a shipment can be identified precisely. Tracking by Customer Reference Alternatively, initiate the tracking of your shipments with a click on the Search by Customer Reference tab A dropdown list supports you in finding your relevant reference types. Depending on the reference types, additional selections of transport mode or time period narrow down your search. Then enter the respective tracking code into the displayed entry field. Instantly receive your shipment results by pressing the search button. 6

7 Tracking / Advanced Tracking Our Advanced Tracking solution is just as easy. Additional specifications support you in setting up advanced searches to lead you directly to your land transport, air and ocean freight shipments. Easy-to-use and adapting to work the way you do: Download your tracking results including related shipment documentation, save your searches and restart them whenever needed. Customized to your business requirements. 7

8 Your Shipment Results Everything covered. In one place. With a click on Search, find your tracking results instantly displayed in a table providing the most relevant shipment information at a glance. You expect it differently? Just adapt the table and customize it to your individual needs: Choose the needed criteria to be visualized in the table columns Sort the displayed results with a simple double click on the column header. Another double click on a single shipment will directly initiate a pop-up-window with detailed shipment information. When using the Advanced Tracking eservice, you have the option to expand additional paragraphs for even more details. Click on 'More' to drill down in the different aspects of your shipment - on 'Less' to hide the details. 1. Shipment Status The new installed progress bar visualizes your most important shipment information at a glance - from Customer Booking up to final Customer Delivery. 2. Overview Find here the basic shipment information, such as transport mode, carrier information and reference numbers. 3. Transport Information This section displays the fundamental transport details. Only available in the secured Advanced Tracking environment, a click on 'More' will display sensitive shipper and consignee data. 4. Milestones At first view, this overview shows you the actual milestones information. The advanced modus offers you on top a detailed event history. 5. Contact Information Easily find your direct contact at your responsible DB Schenker branches.! Secured information will only be shown in the Advanced Tracking Shipment Overview 6. Output Advanced Tracking enables you to generate direct exports of your search results: Choose either or excel-/ print-file or just specific data. Find your shipment related documents for direct downloads as well. 8

9 Tracking / Advanced Tracking

10 Publishing Data Schenker AG Alfredstrasse Essen Germany Subject to change without notice No guarantee for representations made Version from January 2015 Phone Fax Photo title: Stephan Minx

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