Learning Central Business Portal Best Practices Guide

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1 Learning Central Business Prtal Best Practices Guide Practices Guide Objective: This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing E- Learning thrugh the Micrsft Learning Central Business Prtal. Table f Cntents Table f Cntents... 1 Chsing Learning Central as Yur Deplyment Optin Setting up Learner Accunts Planning fr Learning Plans Establish Grups Creating Learning Plans Sftware Assurance Learning Central Business Prtal Best Practices Guide 1

2 Learning Central Business Prtal Best Practices Guide Chsing Learning Central as Yur Deplyment Optin The Learning Central Prtal prvides tw distinct functinalities within the same site URL at https://business.micrsftelearning.cm. These include functinality fr Administratrs (Business Prtal) and Students (Learner Prtal). Business Prtal (fr Administratrs) The Business Prtal is where Micrsft Vlume Licensing custmers with Micrsft E-Learning access can manage their Micrsft E- Learning prducts. Micrsft clients wh have a need t reprt n e-learning cnsumptin and track learner prgress will chse t utilize the Learning Central Business Prtal t meet thse needs. In additin t reprting, Administratr s n Learning Central have the ability t create targeted Learning Plans t specific grup f Learners t streamline the Learner s prfessinal develpment. A Learning Central Administratr can: Manage E-Learning access fr Learners Create and assign Learning Plans t emplyees r grups Track learning benefit cnsumptin and training prgress acrss their rganizatin Learner Prtal (fr Students) The Learner Prtal is where Micrsft Learning Central students access E-Learning curses available t them. NOTE: A Micrsft accunt (frmerly Windws Live ID) is required t access the Learning Central Prtal fr using bth the Business Prtal and Learner Prtal functinalities. Once yu have made the decisin t use the Learning Central Business Prtal fr yur e-learning needs, we recmmend that yu cntinue t use ONLY the Learning Central Business Prtal fr nging e-learning management. We recmmend that yu either chse t distribute access cdes btained frm the Micrsft VLSC site OR t distribute access cdes and/r assign Learning Plans frm Learning Central. It is nt necessary t d bth. Setting up Learner Accunts There are tw ways fr learner accunts t be created in Learning Central. Learner accunts can be created via access cdes which can be distributed t learners allwing them t self-register, r learner accunts can be imprted int Learning Central and then assigned a Learning Plan. In the latter case, learners will receive an activatin requiring them t click an activatin link that will map their Learning Central learner accunt t their Micrsft accunt (frmerly Windws Live ID). If yu set up learner accunts via the imprt prcess, yu can then assign them t Learning Plans. Yu will NOT need t use access cdes. If yu create access cdes n Learning Central and distribute the cdes t users allwing them t self-register n Learning Central, then yu will NOT use the imprt prcess t create accunts. Sftware Assurance Learning Central Business Prtal Best Practices Guide 2

3 Learning Central Business Prtal Best Practices Guide Planning fr Learning Plans Learning Plans are a specific set f e-learning curses that guide learning fr yur users. Administratrs with the Manage Learning Plans privilege can create, edit and assign custmized Learning Plans. Learning Plans can be assigned directly t individual learners r t the grups that yu have already established. Learning Plans can als be assigned via Learning Central access cdes. Redemptin f the access cdes allws learners t self-register. Befre creating Learning Plans, we recmmend that yu first d sme planning and make decisins regarding each f the fllwing: Targeted Audience determine wh the specific learners r grups f learners which are apprpriate fr each Learning Plan Relevant Cntent determine which cntent is mst relevant fr the specific audience fr each Learning Plan Management Buy-in btain management apprval t ensure the success f the verall training prgram Marketing Strategy prmte yur training prgram by mapping t rganizatinal bjectives Establishing Targeted Audience(s) As a first step in managing the training and develpment f yur rganizatin, we recmmend that yu establish the varius training audiences within yur rganizatin. T d this, yu will want t determine what the training needs are based n the prfessinal develpment plan fr the varius grups within yur rganizatin. They shuld map t the verall training and develpment bjectives f ur rganizatin. Yu can then establish a grup structure hierarchy and build Learning Plans arund thse grups t meet thse specific training needs. Determining Relevant Cntent fr each Audience Once yu have established a grup structure t identify targeted audiences within yur rganizatin, yu can nw wrk t build ut Learning Plans t target specific cntent fr learners within thse grups. One way t identify relevant cntent is by defining the jb skills fr yur rganizatin. Jb skills are cmpetencies necessary t perfrm in a jb and can be mapped t curses which can then be the basis fr a Learning Plan. Cmpletin r mastery f the curses and/r resurces can indicate cmpetence t perfrm a specific jb. Management Buy-in / Managers and Executives becme Prgram Champins A critical cmpnent t the success f any training prgram is t have management acceptance and supprt. This ensures that management will prmte training fr persnnel within all departments thrughut the rganizatin. Yu can als cnsider making Managers and Executives within yur rganizatin the Prgram Champins t help rganize and drive a successful training prgram. Adpt a Marketing Strategy with prgram success criteria & business bjectives Yur Marketing Strategy shuld include cmpnents which prmte the business bjectives and criteria f the prgram t ensure the verall success f yur e-learning Prgram. Sme f the key cmpnents in yur marketing strategy shuld include: Relevance establish the verall relevance f the training prgram Objectives map individual bjectives t departmental bjectives which ultimately drive the verall cmpany bjectives fr training and develpment f persnnel Gals establish gals with timelines fr training that map t individual perfrmance plans and are prmted by management Sftware Assurance Learning Central Business Prtal Best Practices Guide 3

4 Learning Central Business Prtal Best Practices Guide Establish Grups A Grup Structure can be built t define targeted audiences based n training needs within yur rganizatin. Quite ften, a grup structure fr learning will map t the structure f yur rganizatin. The grup structure can be made up f a hierarchy f bth parent and child grups, similar t an rganizatinal hierarchy. Once established, grups can be used t assign persnnel t apprpriate Learning Plans as well as aid in reprting. The grup naming cnventin shuld be lgical fr the persnnel f yur rganizatin. Yu will always want t create grups prir t beginning wrk n Learning Plans. Belw are a few samples f grup structures that can be created n Learning Central: Sample 1 Single Level: Facilities Finance Human Resurces Legal Marketing Operatins Sales Sample 2 Multi-Level: Facilities Finance Billing Payrll Human Resurces Legal Marketing Operatins Sales Nrth East Nrth West Suth East Suth West Sftware Assurance Learning Central Business Prtal Best Practices Guide 4

5 Learning Central Business Prtal Best Practices Guide Creating Learning Plans We recmmend that yu map Learning Plans t the strategic bjectives f yur rganizatin fr each specific audience/grup f targeted learners. By ding this yu ensure that the prfessinal develpment f yur emplyees/learners will wrk twards the cntinued strength and grwth f yur verall business. Establish a naming cnventin fr yur Learning plans. An apprpriate naming cnventin fr each Learning Plan will have meaning/recgnitin fr the targeted learners. Nte as an example, the Sample Learning Plan cntains targeted learning fr the Operatins Team within the rganizatin. Als, it s imprtant t utilize Learning Plans t prvide learners with a subset f cntent that is lgical fr the targeted training fr each specific grup f learners. The sample Learning Plan belw is specific fr Prject Managers within the Operatins Department. Sample Learning Plan: See the Learning Central Admin Guide fr additinal infrmatin n all the functinality f the Learning Central Business Prtal Micrsft prvides this material slely fr infrmatinal and marketing purpses. Custmers shuld refer t their agreements fr a full understanding f their rights and bligatins under Micrsft s Vlume Licensing prgrams. Eligibility fr Sftware Assurance benefits varies by ffering and regin and is subject t change. The Terms and Cnditins f yur Vlume License Agreement and the Terms and Cnditins under which any specific Sftware Assurance benefits are ffered will take precedence in the case f any cnflict with the infrmatin prvided here. Fr eligibility criteria and current benefit prgram rules, see the Micrsft Prduct List. [Publicatin: Learning Central Business Prtal Best Practices Guide] Sftware Assurance Learning Central Business Prtal Best Practices Guide 5

6 Learning Central Business Prtal Best Practices Guide Sftware Assurance Learning Central Business Prtal Best Practices Guide 6

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