Using the MaaS360 Corporate App Catalog for ios

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1 Using the MaaS360 Corporate App Catalog for ios Overview MaaS360 simplifies enterprise mobile application management by providing an easy-to-use enterprise app catalog, which allows management of apps with full security. The MaaS360 App Catalog provides an intuitive enterprise app catalog for ios devices that allows users to view, install and rate apps. Users also receive automatic notifications of available updates for both public apps from itunes as well as enterprise apps developed for your organization. With the MaaS360 App Catalog, IT can distribute pre-paid apps to users bypassing the traditional app stores. Deploying Apps and App Updates to User Devices You can deploy apps and app updates the following ways: 1. Instant Install/Update apps and app updates are automatically installed on managed devices when they are deployed 2. Optional Apps apps are published in the MaaS360 App Catalog for users to manually download and install as needed Note: Instant install behaviors differ, depending on the device type, operating system (OS) and OS version. For example, users may be prompted to confirm the installation of apps in some cases. Accessing the MaaS360 App Catalog When a device is enrolled and activated with MaaS360, an app catalog icon appears on it. This icon and its name can be customized for your organization; otherwise it will appear as shown here: Users will tap the icon to access the MaaS360 App Catalog. Using the MaaS360 App Catalog The MaaS360 App Catalog is a web-based view of the apps that have been deployed to users. Apps can be deployed to individual users, to multiple users based on job function or to a group. There are two app catalog display modes, simple and advanced. 1. Simple Mode: Recommended for customers with up to 15 apps on any one platform. It delivers a simple and streamlined experience for your users to find, install and update the apps they need. The simple mode of the app catalog has only 1 tab, Apps, displayed. 2. Advanced Mode: Recommended for customers with a large number of apps on any one platform. It delivers a modern and efficient experience to help users explore and discover the apps they need with eye-catching banners, app bundles, lists of top apps, and so much more. 1

2 Figure 1: Simple Mode Figure 2: Advanced Mode The Advanced Mode of the app catalog has three tabs at the bottom of the screen: 1. Featured 2. Apps 3. Updates 2

3 Featured Tab When you launch the MaaS360 App Catalog, you will see the Featured view that shows popular apps that have been deployed to the device. The Featured tab is available in Advanced Mode only. This view is divided into three sections: 1. Featured banners banners published by IT to provide quick access to featured apps or bundles of apps. These are the apps your IT team is marketing to users. Users tap on the banner image to see more information, and swipe left and right to move through the different banners. 3

4 2. Most Downloaded and Latest Apps the top 12 most downloaded apps, and the latest apps. Swipe left and right to see more apps. Tap the tile to see details about an individual app. 3. App Bundles groups of apps packaged by your organization for quick access. Tap a bundle icon to see the individual apps in it. All apps in a bundle can be installed by tapping Get All. 4

5 From the Featured tab, users can also perform the following actions: 1. Refresh refresh the view, displaying any newly distributed apps. This action also sends a full app inventory back to the administrative server for reporting purposes. 2. Apple ID Region change the Apple App Store Region. This is primarily used by the enterprise when leveraging Apple s Volume Purchase Program (VPP). 3. User Information tap the username to see details about the device and access additional user actions such as installing MDM app and changing password. Apps Tab This view shows a list of all the apps that have been deployed to a device. Using the Search, Sort and Filter features, you can explore the apps in the MaaS360 App Catalog. The Apps tab is the only tab that is available when the app catalog is in Simple Mode. Swipe up and down to view all the apps in the catalog. You can also install apps to a device from this view. 5

6 Search To search, tap the magnifying glass icon at the top of the screen. Enter the text you want to find to automatically filter for the apps that meet your search criteria. To clear a search, tap the X icon in the Search box. Category Filter All apps are displayed in this view by default. To filter them by app category, tap the down arrow and select the appropriate category. Sort Apps are sorted by their installed status by default. Apps that are not installed will be at the top of the list, and installed apps will be at the bottom. 6

7 Advanced Filters Tap the menu icon in the upper right corner to access additional filtering options: App Types filter for public, enterprise or web apps App Status view apps that are installed, missing or need to be updated Price filter for pre-paid, free or paid apps App Rating list apps by their corporate rating (one to five stars) Custom Corporate Attributes use custom search fields defined by your company To clear the filters, tap the red Clear All button at the bottom of the options list. Installing an App When you find an app in the MaaS360 App Catalog, it will include basic app details including the name, category, version, date published, and corporate rating. You can request an app install by tapping the Get button. This button says different things depending on the app s state, including the following: Get request the installation of a free or company pre-paid app Price (x.xx) request the installation of a paid app (itunes account required) Update request an update of an installed app Installed the app is already installed on the device. Tap it again to re-install the app Installing the app is currently being installed Depending on your device type and OS, you may be prompted to tap Continue or to enter your itunes credentials to complete the installation. 7

8 App Details To view additional app details and perform actions such as rating and reviewing apps, tap the app row. This will open the App Details view, which provides a more detailed view into app information. Details include app screenshots, full app description, public ratings from sources such as itunes, number of installs, colleague reviews and ratings, and similar apps. Reviewing and Rating an App Find the app you want to review and tap it to show details about it. You can see app screenshots, a full description of the app, public ratings from sources such as itunes, the number of devices in your organization that have installed the app, colleague reviews and ratings, and similar apps. To rate and submit an app review, tap the Submit Your Review button. Enter your rating and comments, and tap Submit. Note: You can only rate and review apps you have installed. Ratings and reviews are visible by colleagues and administrators. Administrators can update reviews or delete them, if necessary. 8

9 Updates Tab The Updates tab is available in Advanced Mode only. This view shows a list of all the apps installed on a device that either need to be or were recently updated. If there are apps that require updates, a badge notification will be shown displaying the number of apps. Information displayed includes app name, version, and What s New information. Click What s New to see more information about an update. To install the update, tap the red Update button. To install all updates, touch the Update All option located at the top left of the screen. App updates that were recently installed on the device will also be shown. Mobile Application Management Smartphones and tablets are transforming businesses by increasing productivity, raising efficiencies and improving customer satisfaction. However, the proliferation of mobile devices can t be left unchecked without securing sensitive enterprise data, especially in this Bring Your Own Device (BYOD) era. It s no longer just about controlling and managing devices. Mobile apps are unleashing the true potential of mobile devices. However, mobile apps are increasingly sources of corporate security vulnerabilities due to poor data storage practices, malware, unauthorized access, lack of encryption, and data leaks from synching. The MaaS360 App Catalog uses a secure, web-based console to manage and distribute apps, providing an intuitive, customizable enterprise app catalog to distribute both public and enterprise apps to ios devices. This gives you the power to distribute the apps your users need to both personal and corporate-owned devices. 9

10 Copyright 2015 Fiberlink, an IBM Company. All rights reserved. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means electronic or mechanical, including photocopying and recording for any purpose other than the purchaser s personal use without the written permission of Fiberlink Communications Corporation. All brands and their products are trademarks or registered trademarks of their respective holders and should be noted as such. Fiberlink Communications Corporation 1787 Sentry Parkway West Blue Bell, PA October

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