Adding an Address to Your BlackBerry Internet Service Account

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1 Adding an Address to Your BlackBerry Internet Service Account This job aid is designed to help you add an address to your BlackBerry Internet Service account using your BlackBerry smartphone. Note: The best way to set up your BlackBerry smartphone for messages is directly from your BlackBerry smartphone. This method is called automatic login and does not require you to remember a username or password for your BlackBerry Internet Service (BIS) account. If you want to update your settings, simply go to Settings or Accounts to make the changes. BlackBerry Device Software 4.6 To add an address using a BlackBerry smartphone running BlackBerry Device Software 4.6, complete the following steps: Note: Depending on the type of address that you are adding to your BlackBerry Internet Service account, you might not need to complete all the steps in this task. 1. From the Home screen of the BlackBerry smartphone, click Setup > Settings. 2. In the setup application, on the Accounts screen, press the Menu key. 3. Click Add an existing account. 4. Type your address information, and then click Next. v Research In Motion Limited 1

2 5. If the BlackBerry Internet Service cannot add your address, complete the following steps: o Select the Re-enter address and password option. Type your address and password again, and then click Next. o Select the I will provide the settings to add this account option, and then click Next. 6. If necessary, select the This is my personal account option, and then click Next. 7. If necessary, select the I will provide the settings to add this account option, and then click Next. 8. If necessary, type advanced setup information for your address, and then click Next. BlackBerry Device Software 5.0 To add an address using a BlackBerry smartphone running BlackBerry Device Software 5.0, complete the following steps: Note: Depending on the type of address that you are adding to your BlackBerry Internet Service account, you might not need to complete all of the steps in this task. 1. On the Home screen, click Setup. Note: If the Setup icon is not present, click Setup Wizard, and then click Setup from the menu. You may need to go through a quick tutorial first. 2. Click Setup or Settings. v Research In Motion Limited 2

3 3. If prompted, enter your username and password for the BlackBerry Internet Service. 4. Select I want to create or add an address, and then click Next. Note: If you have not already integrated an account, you will see a screen like the one below. If you already have an account setup, you will be given the option to Add a new one. After choosing Add, select the integration type you wish to use. 5. Click Next. 6. Click Create. Note: You should only choose Create if you want to create a BlackBerry hosted account; otherwise, you would select a type of integration. 7. Choose a username and password, and then click Next. 8. Confirm your password and complete the security information, and then click Next. v Research In Motion Limited 3

4 9. Click OK. BlackBerry Device Software 6.0 to 7.0 To add an address using a BlackBerry smartphone running BlackBerry Device Software 6.0 to 7.0, complete the following steps: Note: Depending on the type of address that you are adding to your BlackBerry Internet Service account, you might not need to complete all of the steps in this task. 1. On the home screen, click Setup. Note: In BlackBerry Device Software 7.0, if you have not done so already, you may be prompted to log in to create a BlackBerry ID. For more information about how to create a BlackBerry ID from a computer, visit to read article KB Click Accounts. Note: After choosing Accounts, and if you are provisioned for both BIS and BES, you will see the following screen. If you are only provisioned for BIS you will proceed directly to Step Click Internet Mail Account. v Research In Motion Limited 4

5 4. Click Set up another account. Note: If you already have an associated with your BIS account you will see a list of your integrations and the option to Set up another account. However, if no account is associated with your BIS account you are prompted to choose the integration type. 5. Click the type of account you want to set up. 6. Enter your desired address and password and click Continue. 7. Click Continue. 8. Click Continue. 9. If prompted, choose a secret question from the list or create your own, and enter the answer in the space provided. 10. Click Ok to return to Setup. v Research In Motion Limited 5

6 2012 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion and related trademarks, names and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. All other trademarks are the property of their respective owners. This documentation is provided "AS IS" and without condition, endorsement, guarantee, representation or warranty, or liability of any kind by Research In Motion Limited and its affiliated companies, all of which are expressly disclaimed to the maximum extent permitted by applicable law in your jurisdiction. v Research In Motion Limited 6

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