Subject : Requirement for Preparation of Operations Manual

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1 SECTION 2 - AIRWORTHINESS SERIES 'O', PART X 18TH AUGUST, 1999 EFFECTIVE: FORTHWITH Subject : Requirement for Preparation of Operations Manual INTRODUCTION All operators including scheduled operators, non-scheduled operators, state government aircraft, private aircraft and flying training institutes are requried to maintain an Operations manual detailing the company s policies on operations. Such manual shall be used for guidance by the flight crew while carrying out oeprations. One copy fo the manual shall be carried on board the aircraft during every flight. This Civil Aviation Requirement details the contents of Operations Manual.The Manual should be comprehensive and shall contain detailed operations policies and procedures of the operator, stipulations of the mandatory DGCA requirements, and standards of ICAO Annex 6. Notwithstanding the requirements of this CAR, the operator may include additional procedures to be adopted by him consistent with the provisions of regulatory documents to enhance surveillance and safety of operations. This CAR is issued under the provisions of Rule 133A of the Aircraft Rules, APPLICABILITY This CAR is applicable to all scheduled operators, non-scheduled operators, State Government aircraft, private aircraft and flying training institutes. Note : State Government aircraft, private aircraft and flying training institutes are required to submit four copies of the Operation s Manual to DGCA for review by 3rd June, CONTENTS OF OPERATIONS MANUAL The detailed guidelines for preparation of Operations Manual are available in ICAO Doc AN / 914. An Operations Manual shall contain at least the following specific aspects of operations: Rev. 1, 4th March,

2 1. Operations administration and supervision 1.1 Instructions outlining the responsibilities of operations personnel pertaining to the conduct of flight operations. 1.2 Checklist of emergency and safety equipment and instructions for its use. 1.3 DGCA approved Minimum Equipment List (MEL) and Configuratin Deviation List (CDL) for the aircraft types operated and specific operations authorized, including any requirements relating to operations in Required Navigation Performance (RNP ) airspace. 1.4 Safety precautions during refuelling with passengers on board. 2. Accident prevention and flight safety programme Details of the accident prevention and flight safety programme, including a statement of safety policy and the responsibility of personnel. 3. Personnel training 3.1 Details of the flight crew training programme and requirements. 3.2 Details of training program on cabin crew duties. 4. Fatigue and flight time limitations Rules and regulations limiting the flight time and flight duty periods and providing for adequate rest periods for flight crew members and cabin crew. 5. Flight operations 5.1 The flight crew for each type of operation including the designation of the succession of command. 5.2 The in-flight and the emergency duties assigned to each crew member. Detail of the duties and responsibilities of crew are given in Appendix - I. 5.3 Specific instructions for the computation of the quantities of fuel and oil to be carried, having regard to all circumstances of the operation including the possibility of the failure of one or more powerplants while en route. 5.4 The conditions under which oxygen shall be used and the amount of oxygen determined apropiate to the circumstances of the flight being undertaken Instructions for mass and balance control. 2

3 5.6 Instructions for the conduct and control of ground de/anti-icing operations. 5.7 The specifications for the operational flight plan. 5.8 The normal, abnormal and emergency procedures to be used by the flight crew, the checklists relating thereto and aircraft systems information. 5.9 Standard operating procedures (SOP) for each phase of flight Instructions on the use of normal checklists and the timing of their use Emergency evacuation procedures Departure contingency procedures Instructions on the maintenance of altitude awareness and the use of automated or flight crew altitude call-out Instructions on the use of autopilots and auto-throttles in Instrument Meteorological Conditions (IMC) Instructions on the clarification and acceptance of ATC clearances, particularly where terrain clearance is involved Departure and approach briefings Route and destination familiarization Stabilized approach procedure Limitation on high rates of descent near the surface Conditions required to commence or to continue an instrument approach Instructions for the conduct of precision and non-precision instrument approach procedures Allocation of flight crew duties and procedures for the management of crew workload during night and IMC instrument approach and landing operations Instructions and training requirements for the avoidance of Controlled Fight Into Terrain (CFIT) and policy for the use of the Ground Proximity Warning System (GPWS) Information and instructions relating to the interception of civil aircraft including: a) procedures, as prescribed in ICAO Annex 2, for pilots-in-command of intercepted aircraft; and 3

4 b) visual signals for use by intercepting and intercepted aircraft, as contained in ICAO Annex For aircrafts intended to be operated above ft ( m ): a) information which will enable the pilot to determine the best course of action to take in the event of exposure to solar cosmic radiation; and b) procedures in the event that a decision to descend is taken, covering: i) the necessity of giving the appropriate ATS unit prior warning of the situation and of obtaining a provisional descent clearance; and ii) the action to be taken in the event that communication with the ATS unit cannot be established or is interrupted. 6. Aircraft performance Operating instructions and information on climb performance with all engines operating. 7. Route guides and charts A route guide to ensure that the flight crew will have, for each flight, information relating to communication facilities, navigation aids, aerodromes, and such other information as the operator may deem necessary for the proper conduct of flight operations. 8. Minimum flight altitudes 8.1 The method for determining minimum flight altitudes. 8.2 The minimum flight altitudes for each route to be flown. The detail guidelines for determining minimum flight altitudes are given in the CAR Section - 4 Series 'H' Part Aerodrome operating minima 9.1 The methods for determining aerodrome operating minima. 9.2 Aerodrome operating minima for each of the aerodromes that are likely to be used as aerodromes of intended landing or as alternate aerodromes. 9.3 The increase of aerodrome operating minima in case of degradation of approach or aerodrome facilities. 10. Search and rescue 4

5 10.1 The ground-air visual signal code for use by survivors, as contained in ICAO Annex Procedures, as prescribed in ICAO Annex 12, for pilots-in-command observing an accident. 11. Dangerous goods Information and instructions on the carriage of dangerous goods, including action to be taken in the event of an emergency. 12. Navigation 12.1 A list of navigational equipment to be carried including any requirements relating to operations in RNP airspace Where relevant to the operations, the long-range navigation procedures to be used. 13. Communications The circumstances in which a radio listening watch is to be maintained; 14 Security 14.1 Security instructions and guidance The search procedure checklist. 15. Human factors Information on the operators' training programme for the development of knowledge and skills related to human performance. Note. Information on knowledge and skills related to human performance can be found in Circular 216 (Human Factors Digest No. 1 Fundamental Human Factors Concepts); Circular 217 (Human Factors Digest No. 2 Flight Crew Training: Cockpit Resource Management (CRM) and Line-Oriented Flight Training (LOFT); and Circular 227 (Human Factors Digest No. 3 Training of Operational Personnel in Human Factors). Published by ICAO, 1000 Sherbrooke Street West, Suite 400, Montreal Quebec Canada H3A 2R2.. GENERAL REQUIREMENTS i) While preparing the Operations Manual it should be ensured that the chapter number and its contents should correspond to the chapter numbers given in appendix II of this CAR. However, where it is necessary, additional paras in each chapter may be given. ii) Wherever separate manuals have been prepared on different aspects of operation, (on topics such as Dangerous Goods, Training Manual,Search and Rescue Manual, Security Manual etc) reference of such manual should be given in the particular chapter of Operations Manual. iii) The Operator shall designate an executive who shall be charged with the responsibility for the control of contents of the operations manual. He shall also be responsible for 5

6 assurance of the individual manual and for ensuring that appropriate amendments are dispatched to the holder of the manual. iv) Any amendments, revisions and addition to the operations manual must be approved by the executive responsible for the manual. Amendments to the operations manual must be produced as new or replacement page. Handwritten amendments to an operations manual are not acceptable. New or replacement pages must include a page identification number and date of issue. He shall also ensure that the contents of the manual are in conformity with the regulatory documents. The procedure for incorporation of amendments shall also be included in the manual. v) The operator shall ensure that all concerned operations personnel are aware of the contents of the Operation Manual. vi) vii) viii) ix) The operator shall provide a copy of the Operations Manual to all concerned operations personnel for their use and guidance. The Operations Manual shall be amended or revised as is necessary to ensure that the information contained therein is kept up to date. All such amendments or revisions shall be issued to all personnel that are required to use this manual. The manual shall be such that it is easy to handle on flight deck. The quality of printing shall be such that it is easily readable under all operational conditions. The manual shall have separators for each section. The manual should be loose leaf in a ring binder. x) Each page of the manual should contain the name of the operator, the name of the manual, section, page number, issue number and date of issue. xi) xii) xiii) xiv) While preparing the Operations Manual, it shall be necessary to guard against the inclusion of irrelevant material as the document is intended to be easily usable in the operational environment. If the operator has different types of aircraft he should differentiate the sections of the operations manual preferably by color code that are specific to a particular aircraft type and to identify those chapters that are general in their application. Four copies of the Operations Manual shall be submitted to DGCA (Hdqrs) for review. Subsequently any amendment and/or revisions shall also be provided to DGCA Headquarters in quadruplet for review and incorporation in the manual held in Hdqrs. One copy of the manual along with amendments and/or revisions shall also be provided to the concerned Regional Airworthiness Office. Sd/- (N. RAMESH) Deputy Director General of Civil Aviation For Director General of Civil Aviation Rev. 1, 4th March,

7 APPENDIX I DUTIES AND RESPONSIBILITIES OF CREW In addition to duties of flight crew as given in Rule 141 of the Aircraft Rules 1937, the Operations manual shall specifically contain the following duties. Duties of Pilot-in-Command 1. The pilot-in-command shall be responsible for the operation and safety of the aircraft and for the safety of all persons on board, during flight time. 2. The pilot-in-command shall ensure that the approved checklists are complied with in detail. 3. The pilot-in-command shall be responsible for notifying the nearest appropriate authority by the quickest available means and in any case within 24 hours after occurrence of accident involving the aircraft, resulting in serious injury or death of any person or substantial damage to the aircraft or property. In case of an incident, the Pilot -in -command shall notify the incident to the DGCA with in 48 hours of its occurrence. 4. The pilot-in-command shall be responsible for reporting all known or suspected defects in the aircraft, to the operator, at the termination of the flight. 5. The pilot-in-command shall be responsible for certifying the journey log book or equivalent document. The Operations Manual should also give information on the duties and responsibilities of Pilot-in-command, which are not a requirement in the regulations, but are assigned by the operator. These duties or responsibilities will be a policy decision of the operator and will reflect their particular requirements. 7

8 Chapter 1. Introduction TABLE OF CONTENTS OF THE OPERATIONS MANUAL Chapter 2. Administration and control of the operations manual 2.1 Requirement for an operations manual 2.2 Volumes of an operations manual 2.3 Organization of the operations manual Chapter 3. Operations administration and supervision 3. I General 3.2 Flight operations manager 3.3 Chief pilot 3.4 Training manager 3.5 Accident prevention adviser 3.6 Management organization APPENDIX II 3.7 DGCA approved Minimum Equipment List (MEL) and Configuratin Deviation List (CDL) for the aircraft types operated and specific operations authorized, including any requirements relating to operations in Required Navigation Performance (RNP ) airspace. 3.8 Safety precautions during refuelling with passengers on board. Chapter - 4. Training 4.1 General 4.2 Syllabi of training courses (flight crew) 4.3 Pilot proficiency checks 4.4 Instrument ratings 4.5 Other training programmes 8

9 4.6 Route and aerodrome qualifications 4.7 Pilot-in-command training 4.8 Emergency duties training (flight crew) 4.9 Flight engineer 4.10 Flight navigator 4.11 Operational aspects or airborne training 4.12 Approval of flight simulators and approval of other operators' training facilities 4.13 Security training 4.14 Dangerous goods training programme 4.15 Cabin attendant training 4.16 Flight operations officer/flight dispatcher 4.17 Human Factors training 4.18 De/anti-icing operations training Chapter-5 Flight crew including cabin attendant fatigue and flight time limitations 5.1 Requirement for rules 5.2 Operational considerations Chapter - 6. Operations supervision - general 6.1 General 6.2 Pi lot-in-command 6.3 Crew 6.4 Operational staff responsibilities 6.5 Documents 6.6 Health requirements 6.7 Medical supplies 6.8 Communications 9

10 Chapter-7. Operations supervision - ground 7.1 General 7.2 Operations offices 7.3 Operator-produced information 7.4 Operational reporting forms 7.5 Operational flight plan forms 7.6 ATS flight planning forms 7.7 Aircraft loading 7.8 Crew briefing/planning office 7.9 Operations originating from outstations 7.10 Pre-flight reporting and duties 7.11 Post-flight duties 7.12 Conclusion Chapter 8 Operations supervision - flight 8.1 Introduction 8.2 Fuelling 8.3 Records to be left with ground personnel 8.4 Use of minimum equipment list (MEL) and configuration deviation list (CDL) 8.5 Passenger briefings, instructions and communication 8.6 In-flight procedures 8.7 Adverse weather operations 8.8 Wake turbulence 8.9 Volcanic ash 8.10 Navigation 8.11 Emergency procedures 10

11 8.12 General operational policies 8.13 Visual illusions 8.14 Reporting and classification of aircraft defects Chapter 9. Flight preparation 9.1 Fuel, oil and oxygen supply requirements 9.2 Alternate aerodromes 9.3 Weather requirements for flight planning and in-flight operation 9.4 Fuel and oil supply 9.5 In-flight procedures 9.6 Presentation of information and documentation 9.7 Fuel conservation and economy 9.8 Computer flight plans 9.9 Oxygen requirements Chapter 10. Aircraft performance 10.1 General 10.2 Method of presentation 10.3 Take-off performance 10.4 En-route obstacle clearance 10.5 Cruise control 10.6 Landing performance 10.7 Holding and diversion 10.8 Conclusion Chapter 11. Route guides and charts 11

12 11.1 Route guides 11.2 Charts Chapter 12. Minimum flight altitudes and aerodrome operating minima 12.1 Minimum flight altitudes 12.2 Aerodrome/heliport operating minima 12.3 Presentation of aerodrome/heliport operating minima Chapter 13. Accident prevention and post-accident administration 13.1 Accident prevention 13.2 Post-accident administration Chapter 14. Search and rescue 14.1The ground-air visual signal code for use by survivors, as contained in ICAO Annex Procedures, as prescribed in ICAO Annex 12, for pilots-in-command observing an accident. Chapter 15.Dangerous Goods Manual This shall contain information and instructions on the carriage of dangerous goods, including action to be taken in the event of emergency. Chapter 16.Navigation 16.1 A list of the navigational equipment to be carried including any requirements relating to operations in RNP airspace. 16.2Where relevant to the operations, the long-range navigation procedures to be used. Chapter 17. Communications The circumstances in which a radio listening watch is to be maintained; Chapter 18. Security Manual This manual shall contain: 12

13 i) Information on procedures and legal requirements pertaining to security matters as laid down by Bureau of Civil Aviation Security and ICAO Annex 17. ii) Information and guidance on crewmembers response and authority in relation to the management of acts of unlawful interference. iii) Material on the carriage of persons under escort. iv) Company and DGCA's regulation on the carriage of weapons and dangerous goods on board including in flight security officers or sky marshalls. v) The aircraft search procedure checklist shall be included in the manual. -END- 13

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