UNITED STATES DISTRICT COURT, NORTHERN DISTRICT OF ILLINOIS, EASTERN DIVISION

Transcription

1 UNITED STATES DISTRICT COURT, NORTHERN DISTRICT OF ILLINOIS, EASTERN DIVISION If you purchased or received a gift of a new Kenmore or Whirlpool brand front-loading washing machine manufactured between 2004 and 2006, you could be part of a class action settlement. A federal court authorized the issuance of this Frequently Asked Questions Form. This is not a solicitation from a lawyer, and you are not being sued. Through a proposed class action settlement, Sears, Roebuck and Co. ( Sears ) and Whirlpool Corporation ( Whirlpool ) have agreed to pay claims made by: 1) All persons who, while living in the United States, purchased or received as a gift a new Kenmore-brand front-loading washing machine manufactured between 2004 and 2006 with a model number beginning with * and a serial number beginning in the range CSR24 CSR53, CSS01 CSS53, or CST01 CST08; or 2) All persons who, while living in the State of California, purchased or received as a gift a new Whirlpool-brand frontloading washing machine manufactured between 2004 and 2006 with a model number beginning with GHW* and a serial number beginning in the range CSR22 CSR53, CSS01 CSS53, or CST01 CST08; and 3) Who experienced certain problems with the electronic control board and door lock in their washer within the first three years of ownership that caused them to pay for certain repairs to the washer, to purchase extended warranties to pay for these repairs, or to completely replace the washer, all within certain periods of time. The settlement resolves a lawsuit over whether Sears and Whirlpool breached express and implied warranties to purchasers and owners of the washing machines at issue as a result of alleged defects with the electronic control board, or central control unit, in the washers. The settlement pays money to certain Class Members and releases Sears and Whirlpool from liability. Some Class Members are Prequalified Class Members, which means they can receive a payment without submitting any documentary proof of their out-of-pocket expenses. Most Prequalified Class Members will receive a cash payment of at least $100 if they complete the claims process. Other Class Members will need to submit documentation to receive a payment. Your legal rights are affected regardless of whether you act or don t act. Read this notice carefully. YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT: SUBMIT A CLAIM FORM DO NOTHING EXCLUDE YOURSELF OBJECT GO TO A HEARING The only way to get a payment. Get no payment. Give up your rights. Get no payment. This is the only option that allows you to ever be part of any other lawsuit against Sears and Whirlpool about the legal claims in this case. Write to the Court about why you don t like the settlement. Ask to speak in Court about the fairness of the settlement. These rights and options and the deadlines to exercise them are explained in this notice. The Court in charge of this case still has to decide whether to approve the settlement. Payments will be made if the Court approves the settlement and after appeals are resolved. Please be patient. WHPNTW1

2 WHAT THIS NOTICE CONTAINS BASIC INFORMATION... PAGE 3 1. Why did I get this notice? 2. What is this lawsuit about? 3. Why is this a class action? 4. Why is there a settlement? WHO IS IN THE SETTLEMENT... PAGE 3 5. How do I know if I am part of the settlement? 6. Are there exceptions to being included? 7. I m still not sure if I am included. THE SETTLEMENT BENEFITS WHAT YOU GET... PAGE 4 8. What does the settlement provide? 9. What can I get from the settlement? HOW YOU GET A PAYMENT SUBMITTING A CLAIM FORM... PAGE How can I get a payment? 11. When would I get a payment? 12. What am I giving up to get a payment or stay in the Class? EXCLUDING YOURSELF FROM THE SETTLEMENT... PAGE How do I get out of the settlement? 14. If I don t exclude myself, can I sue Sears or Whirlpool for the same thing later? 15. If I exclude myself, can I get money from this settlement? THE LAWYERS REPRESENTING YOU... PAGE Do I have a lawyer in the case? 17. How will the lawyers be paid? 18. Who are the Class Representatives and what will they Get? 19. Who Pays the Costs to Administer the Settlement? OBJECTING TO THE SETTLEMENT... PAGE How do I tell the Court that I don t like the settlement? 21. What s the difference between objecting and excluding? THE COURT S FAIRNESS HEARING... PAGE When and where will the Court decide whether to approve the settlement? 23. Do I have to come to the hearing? 24. May I speak at the hearing? IF YOU DO NOTHING... PAGE What happens if I do nothing at all? GETTING MORE INFORMATION... PAGE Are there more details about the settlement? 27. How do I get more information? - 2 -

3 BASIC INFORMATION 1. Why did I get this notice? You are receiving this notice because you or someone in your family may have purchased or received as a gift a new Kenmore or Whirlpool brand front-loading washing machine manufactured between 2004 and The Court sent you this notice because you have a right to know about a proposed settlement of a class action lawsuit, and about all of your options, before the Court decides whether to approve the settlement. If the Court approves it, and after objections and appeals are resolved, the administrator appointed by the Court will provide the benefits provided for by the settlement. This notice explains the lawsuit, the settlement, your legal rights, what benefits are available, who is eligible for them, and how to get them. The Court in charge of the case is the United States District Court, Northern District of Illinois, Eastern Division, and the case is known as In re Sears, Roebuck and Co. Front-Loading Washers Products Litigation, Case No. 06-cv The people who sued are called the Plaintiffs, and the companies they sued, Sears and Whirlpool, are called the Defendants. 2. What is this lawsuit about? The lawsuit claims that Sears and Whirlpool breached express and implied warranties to purchasers and owners of the washing machines at issue and violated certain statutory rights as a result of alleged defects with the washers electronic control board or central control unit ( CCU ), that caused the machines to display error codes, cease operation and prevent the door lock mechanism from working properly. Sears and Whirlpool deny they did anything wrong. 3. Why is this a class action? In a class action, one or more people called Class Representatives sue on behalf of people who have similar claims. All these people are a Class or Class Members. One court resolves the issues for all Class Members, except for those who exclude themselves from the Class. The United States District Court for the Northern District of Illinois is in charge of this class action. 4. Why is there a settlement? The Court did not decide in favor of Plaintiffs or Defendants. Instead, both sides agreed to a settlement. That way, they avoid the cost of a trial, and the people affected will get compensation if they file a valid and timely claim. The Class Representatives and their lawyers think the settlement is fair, reasonable, and in the best interests of all Class Members. WHO IS IN THE SETTLEMENT 5. How do I know if I am part of the settlement? The Court has decided that everyone who fits one or both of these descriptions is a Class Member: All persons who while living in the United States either (a) purchased a new Kenmore-brand front-loading washing machine manufactured by Whirlpool between June 8, 2004, and February 28, 2006, with a Bitronmanufactured Matador I central control unit and with the new-washer warranty package provided by Sears with all new Sears-brand Matador I washing machines ( Kenmore Washer ) or (b) received as a gift, from a donor meeting those requirements, a new Kenmore Washer, not used by the donor or by anyone else after the donor purchased the washer and before the donor gave the washer to the person. All persons who while living in the State of California either (a) purchased a new Whirlpool-brand front-loading washing machine manufactured by Whirlpool between May 25, 2004, and February 28, 2006, with a Bitronmanufactured Matador I central control unit and with the new-washer warranty package provided by Whirlpool with all new Whirlpool-brand Matador I washing machines ( Whirlpool Washer ) or (b) received as a gift, from a donor meeting those requirements, a new Whirlpool Washer, not used by the donor or by anyone else after the donor purchased the washer and before the donor gave the washer to the person. The Whirlpool Washer models are called Duet or Duet HT, were manufactured by Whirlpool between May 25, 2004, and February 28, 2006, and have a model number beginning with GHW* and a serial number beginning in the range CSR22 CSR53, CSS01 CSS53, or CST01 CST08. If your Whirlpool washing machine s serial number does not begin with CSR, CSS, or CST, you are not a member of the Settlement Class. The Kenmore Washer models are called HE3, HE3t, or HE4t, were manufactured by Whirlpool between June 8, 2004, and February 28, 2006, and have a model number beginning with * and a serial number beginning in the range CSR24 CSR53, CSS01 CSS53, or CST01 CST08. If your Kenmore washing machine s serial number does not begin with CSR, CSS, or CST, you are not a member of the Settlement Class

4 6. Are there exceptions to being included? You are not a Class Member if you are a(n) (a) officer, director, or employee of Sears or Whirlpool, (b) insurer of Settlement Class Members, (c) subrogee or an entity claiming to be subrogated to the rights of a Whirlpool Washer or Kenmore Washer purchaser or owner or a Settlement Class Member, or (d) a third-party issuer or provider of extended warranties or service contracts for Whirlpool Washers or Kenmore Washers. 7. I m still not sure if I am included. If you are still not sure whether you are included, you can ask for free help. You can call or visit for more information. 8. What does the settlement provide? THE SETTLEMENT BENEFITS WHAT YOU GET The settlement provides cash payments to Class Members who satisfy the different kinds of requirements described in the Claim Form. Some Class Members are Prequalified Class Members, which means that they can receive a payment without submitting any documentary proof of their out-of-pocket expenses. Most Prequalified Class Members will receive a cash payment of at least $100 if they complete the claims process. Not all Class Members will qualify for a benefit. 9. What can I get from the settlement? Settlement benefits are based on a variety of factors. Read each question and answer below to determine which benefits you may qualify for. Did you experience a Performance Problem? To be eligible for any payment under the settlement, you must have experienced, within the first three years of ownership of your Washer, a Performance Problem, which means that the Washer had a problem with its central control unit or CCU. Examples of Performance Problems include: (a) failure of the Washer to complete a cycle or interruption of the cycle; (b) failure of the door to lock or unlock while displaying Fdl or Fdu error codes; (c) display of an F11 error code; and (d) service calls to repair or replace the CCU, the door lock assembly, the wire harness between the CCU and the Motor Control Unit ( MCU ), the wire harness between the CCU and the door lock, or the MCU. Did you experience a Qualifying Repair? To be eligible for any payment under the settlement, you must have experienced a Qualifying Repair within the first three years of ownership, which means that you (a) had the CCU in your Washer repaired or replaced by a Searsauthorized, Whirlpool-authorized, or other factory-authorized service technician; (b) otherwise incurred documented out-ofpocket costs to repair the Washer due to the Washer s Performance Problem (e.g., paid for repair or replacement of the door lock assembly, the wire harness between the CCU and MCU, the wire harness between the CCU and door lock, the MCU, or replacement parts that you installed yourself); or (c) replaced the Washer or otherwise took it out of service after contacting Sears, Whirlpool, or a factory-authorized service technician about a Performance Problem due to the Washer s display of error codes, such as F11, Fdl, or Fdu error codes. Did you pay for one or more Qualifying Repairs? In general, if you experienced a Performance Problem within the first three years of ownership and you paid for a Qualifying Repair of the Performance Problem you are eligible to receive reimbursement of the amount paid for the Qualifying Repair(s), subject to certain proof requirements as described in more detail below. Prequalified Class Members: Class Members who experienced a Performance Problem within the first three years of ownership who can be identified in Sears or Whirlpool s databases as having paid for a Qualifying Repair are called Prequalified Class Members and do not have to submit documentary proof of their out-of-pocket expenses to support their claim. Instead, Prequalified Class Members must confirm that the information in those databases is accurate by submitting a Claim Form online at or by mail. You are a Prequalified Class Member if you received a settlement notice by U.S. Mail and that notice contained a pre-printed claim identification number that begins with a 2 above your name and address. Most Prequalified Class Members will receive a cash payment of at least $100 if they complete the claims process. First Qualifying Repair: If you experienced a Performance Problem within the first three years of ownership and submit documentary proof of having paid for a Qualifying Repair of the Performance Problem within the first three years of ownership you are eligible to receive a payment equal to the amount paid for the repair as shown in your documentary proof. If you can provide documentary proof that you paid for a Qualifying Repair within the first three years of ownership but cannot submit documentary proof of the amount paid for the repair, your settlement payment will be $150. If you submit a claim that is missing some of the documentation, the Settlement Administrator will search in Sears and Whirlpool s databases to try to find the missing information for you

5 Second Qualifying Repair: If you experienced a Performance Problem within the first three years of ownership and submit documentary proof of having paid for a second Qualifying Repair that occurred (a) within 12 months after the first paid repair, or (b) within six months after the expiration of a service contract or extended warranty that was purchased from Sears or Whirlpool up to 30 days before to the first Qualifying Repair, you are eligible to receive a payment for the first paid Qualifying Repair plus the amount that sufficient documentary proof shows you paid for the second Qualifying Repair. If you can provide documentary proof that you paid for a Qualifying Repair or Qualifying Service Contract within the first three years but do not submit documentary proof of the amount paid for the second repair, your settlement payment for the second paid repair will be $150. First, Second and Third Qualifying Repair Payments: Payments for first, second and third Qualifying Repairs will additionally include all amounts that sufficient documentary proof shows that you paid for repairs or replacements of the door lock assembly, the MCU, the wire harness between the CCU and MCU, or the wire harness between the CCU and door lock in connection with a Performance Problem or Qualifying Repair. Did you pay for three or more replacements of your Washer s CCU within the first four years but continue using your washer? If you experienced a Performance Problem within the first three years of ownership and provide sufficient documentary proof, or submit a claim without sufficient documentary proof but Sears or Whirlpool s databases provide evidence of, having paid for at least three replacements of your Washer s CCU by an authorized service technician within the first four years of ownership, but did not stop using the Washer as a result of the Performance Problem, you are eligible to choose to receive as compensation the greater of: (a) the amount that sufficient documentary proof shows you paid for the Washer at purchase, or (b) the total amount that sufficient documentary proof shows you paid for up to four CCU replacements for the Washer. If you cannot produce sufficient documentary proof of the amount paid for a particular repair, the settlement payments for that paid repair will be $150. Did you purchase a service contract up to 30 days before a CCU repair to cover the cost of repair? In general, if you experienced a Performance Problem within the first three years of ownership and paid Sears or Whirlpool (or one of their authorized service technicians) for a service contract up to 30 days before a Qualifying Repair by an authorized service technician (i.e., you bought the service contract to cover the cost of the repair or replacement) you are eligible to receive a payment of $100 to partially offset the amount paid for that service contract. If you experienced a Performance Problem within the first three years of ownership and you can be identified in Sears and Whirlpool s databases as having paid for a service contract from Sears or Whirlpool within up to 30 days before a Qualifying Repair, you do not need to provide documentary proof to support your claim. Instead, you must confirm that the information in the databases is accurate by submitting a Claim Form online or by mail. If you experienced a Performance Problem within the first three years of ownership and provide documentary proof of having paid Sears or Whirlpool for a service contract up to 30 days before a Qualifying Repair you are eligible to receive a payment of $100 to partially offset the amount paid for the service contract. Did you replace your Washer after contacting Sears, Whirlpool, or a Service Technician about a Performance Problem? If you experienced a Performance Problem within the first three years of ownership due to the Washer s display of error codes, such as F11, Fdl, or Fdu, and you chose to replace, rather than repair, the Washer or otherwise stopped using it after contacting Whirlpool, Sears, or an authorized service technician within the first three years of ownership you are eligible to receive the amount that documentary proof shows you paid for the replacement washing machine, up to a maximum total value of $300. Did you previously receive compensation or a replacement washing machine from Sears or Whirlpool in connection with a Performance Problem? If you previously received compensation or a replacement washing machine from Sears or Whirlpool in connection with a Performance Problem your benefits from this settlement may be impacted: If you received either a full refund of the purchase price paid for the Washer or a free exchange of the Washer for a new washing machine of any make or model you are not eligible for any compensation under this settlement. If you previously received from Sears or Whirlpool any other form of compensation or customer-satisfaction benefit for problems with your Washer s CCU (for example, a Sears or Whirlpool gift card, cash payment, partial refund of the Washer s purchase price, gift of a product, discount off the regular price of a new washing machine or any other product, or a coupon applicable to the purchase of a new washing machine or any other product that you redeemed), any compensation you would have been entitled to under this settlement will be reduced as follows: - 5 -

6 1. For any Sears or Whirlpool gift card, cash payment, or refund, the amount of that payment; 2. For any gift of free product by Sears or Whirlpool, the standard retail price of that product prevailing when the gift was made; 3. For any dollar discount by Sears or Whirlpool off the price of any new product, the amount of the discount; 4. For any percentage-discount off the price of any new product, the dollar amount determined by applying that percentage to the regular, then-prevailing price of the product; and 5. For any coupon applicable to the purchase of a product that you redeemed, the dollar amount specified on the face of the coupon. 10. How can I get a payment? HOW YOU GET A PAYMENT SUBMITTING A CLAIM FORM You may file a claim at may also download or print a Claim Form from complete it, and mail it to the Settlement Administrator; or, you may ask the Settlement Administrator to mail you a Claim Form for you to complete and return by calling Read the instructions carefully, fill out the form completely, and include all the documents it asks for. You must complete, sign and submit or mail the Claim Form before your claim will be recognized as being filed. 11. When would I get a payment? The Court will hold a hearing on February 17, 2016, to decide whether to approve the settlement. If the Court approves the settlement after that, there may be appeals. It s uncertain whether these appeals, if any, can be resolved, and resolving them can take time, perhaps more than a year. Please be patient. 12. What am I giving up to get a payment or stay in the Class? Unless you exclude yourself, you will remain a Member of the class. This means that you can t sue, continue to sue, or be part of any other lawsuit against Whirlpool or Sears about the legal or factual issues this settlement resolves, regardless of whether you receive a payment. It also means that all of the Court s orders will apply to you and legally bind you. NOTE: You will not release any claims regarding your Washer s accumulation of mold, bacteria, or fungi or emission of bad odors due to the buildup of excessive laundry residue and biofilm. Those claims are part of a separate lawsuit and are not resolved by this settlement. EXCLUDING YOURSELF FROM THE SETTLEMENT If you don t want a payment from this settlement, but you want to keep the right to sue or continue to sue Sears or Whirlpool, on your own, about the legal or factual issues this settlement resolves, then you must take steps to get out. This is called excluding yourself or is sometimes referred to as opting out of the settlement Class. 13. How do I get out of the settlement? To exclude yourself from the settlement, you must send a letter by mail saying that you want to be excluded from Sears, Roebuck and Co. Front-Loading Washers Products Litigation. Be sure to include your name, address, telephone number, and your signature. Your exclusion request must be postmarked or received at the following address no later than December 21, 2015: In re Sears, Roebuck and Co. Front-Loading Washers Products Litigation CCU Exclusions P.O. Box 43380, Providence, RI If you ask to be excluded, you will not be eligible for any settlement payment, and you cannot object to the settlement. You will not be legally bound by anything that happens in this lawsuit. You may be able to bring your own individual lawsuit (or continue to prosecute any lawsuit you have filed) against Sears and Whirlpool in the future. Such lawsuits may, however, be subject to a statute of limitations or other defense. 14. If I don t exclude myself, can I sue Sears or Whirlpool for the same thing later? No. Unless you exclude yourself, you give up any right to sue Sears and Whirlpool for the legal and factual issues that this settlement resolves. If you already filed a pending lawsuit, speak to your lawyer in that case immediately. You must exclude yourself from this Class to continue your own lawsuit. Remember, the exclusion deadline is December 21,

7 15. If I exclude myself, can I get money from this settlement? No. If you exclude yourself, do not send in a Claim Form to ask for any money. You may, however, sue, continue to sue, or be part of a different lawsuit against Sears and Whirlpool. 16. Do I have a lawyer in this case? THE LAWYERS REPRESENTING YOU Yes, the Court appointed the law firms of Chimicles & Tikellis LLP and Carey, Danis & Lowe to represent you and other Class Members. Together, the lawyers are called Class Counsel. You will not be charged for these lawyers. If you want to be represented by your own lawyer, you may hire one at your own expense. 17. How will the lawyers be paid? Whirlpool and Sears have agreed to pay Class Counsel their reasonable attorneys fees and reimburse them for the expenses they incurred in prosecuting this case. Defendants and Class Counsel have not agreed on the amount of attorneys fees and costs to be paid to Class Counsel. If the settlement is approved by the Court, Class Counsel will request an award of attorney fees not to exceed $6,000,000 and reimbursement of costs not to exceed $200,000. Any payment to Class Counsel must be approved by the Court. Any fees and expenses approved by the Court will not reduce the amount of benefits available to Class Members. 18. Who are the Class Representatives and what will they Get? Class Counsel will also ask the Court to approve a service award of no more than $4,000 apiece to Plaintiffs Joseph Leonard, Kevin Barnes, Victor Matos, Alfred Blair, Martin Champion, Alan Jarashow, Lauren Crane, Lawrence L Hommedieu, and Victoria Poulsen for their services as Class Representatives. These services include filing their lawsuits, working with Class Counsel, answering Sears and Whirlpool s written questions, producing documents, having their washers inspected, and sitting for depositions taken by Sears and Whirlpool s lawyers. Sears and Whirlpool will pay any service awards that the Court orders. These amounts will not reduce the amount of benefits available to Class Members. 19. Who Pays the Costs to Administer the Settlement? Sears and Whirlpool will pay all the costs to administer the settlement. The Court has appointed the firm of KCC Class Action Services to serve as Settlement Administrator. The costs for the Settlement Administrator will not reduce the amount of benefits available to Class Members. OBJECTING TO THE SETTLEMENT You can tell the Court that you don t agree with the settlement or some part of it. 20. How do I tell the Court that I don t like the settlement? If you re a Class Member, you can object to the settlement if you don t like any part of it. You can give reasons why you think the Court should not approve it. The Court will consider your views. To object, you must send a letter that includes: (1) the name of this lawsuit, In re Sears, Roebuck and Co. Front-Loading Washers Products Litigation, Case No. 06-cv-7023; (2) your full name, current address and address (if any); (3) the model and serial numbers of your Washer; (4) the specific reasons for your objection; (5) all evidence and supporting papers (including, but not limited to, all briefs, written evidence, and declarations) that you want the Court to consider in support of the objection; (6) your signature; and (7) the date of your signature. Your objection must be mailed to the Court at the address below and postmarked or received no later than December 21, 2015: U.S. District Court for the Northern District of Illinois, 219 South Dearborn Street, Chicago, IL What s the difference between objecting and excluding? Objecting is simply telling the Court that you don t like something about the settlement. You can object only if you stay in the Class. Excluding yourself is telling the Court that you don t want to be part of the Class. If you exclude yourself, you have no basis to object because the case no longer affects you

8 THE COURT'S FAIRNESS HEARING The Court will hold a hearing to decide whether to approve the settlement as fair to the Class. You may attend and you may ask to speak, but you don t have to. 22. When and where will the Court decide whether to approve the settlement? The Court will hold a Fairness Hearing at 10:00 a.m. on February 17, 2016, at Courtroom 1342 of the U.S. District Court, Northern District of Illinois, Eastern Division, 219 South Dearborn Street, Chicago, Illinois At this hearing the Court will consider whether the settlement is fair, reasonable, and adequate. If there are objections, the Court will consider them. The Court will listen to people who have asked to speak at the hearing (see Question 24). The Court may also decide how much to pay Class Counsel. After the hearing, the Court will decide whether to approve the settlement. We do not know how long these decisions will take. 23. Do I have to come to the hearing? No. You are, however, welcome to come at your own expense. If you send an objection, you don t have to come to Court to talk about it. As long as you mailed your written objection on time, the Court will consider it. You may also pay your own lawyer to attend, but it s not necessary. 24. May I speak at the hearing? You may ask the Court for permission to speak at the Fairness Hearing. To do so, you must send a letter saying that it is your Notice of Intention to Appear in Sears, Roebuck and Co. Front-Loading Washers Products Litigation, Case No. 06-cv Be sure to include your name, address, telephone number, and your signature. Your letter must also contain a summary of what you wish to discuss (unless you sent a separate objection, see Question 20) and provide a description of the nature and source of any evidence you intend to present at the Fairness Hearing, along with copies of any documents you wish the Court to consider. Your Notice of Intention to Appear must be postmarked or received no later than January 4, 2016, and be sent to the Clerk of the Court at the U.S. District Court, Northern District of Illinois, Eastern Division, 219 South Dearborn Street, Chicago, Illinois You cannot speak at the hearing if you exclude yourself. 25. What happens if I do nothing at all? IF YOU DO NOTHING If you are a Class Member and do nothing, you ll get no money from this settlement. But, unless you exclude yourself, you will remain a Member of the Class, and you will release your claims against Sears and Whirlpool and won t be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against Sears or Whirlpool about the legal or factual issues this settlement resolves, ever again. GETTING MORE INFORMATION 26. Are there more details about the settlement? Yes. This notice summarizes the proposed settlement. More details are in the Settlement Agreement. You can get a copy of the Settlement Agreement, as well as copies of relevant pleadings, such as the Amended Complaint, papers in support of preliminary and final approval of the Settlement, and Class Counsel s Petition for attorneys fees and reimbursement of expenses and Service Awards, plus relevant orders of the Court, by visiting or by writing to In re Sears, Roebuck and Co. Front-Loading Washers Products Litigation CCU Settlement Administrator, P.O. Box 43380, Providence, RI How do I get more information? You can visit the website at where you will find answers to common questions about the settlement and other information to help you determine whether you are a Class Member and to file a claim. You also may call toll free or write to In re Sears, Roebuck & Co. Front-Loading Washers Products Litigation CCU Settlement, P.O. Box 43380, Providence, RI Dated: September 21, 2015