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1 Clause 9 of the Indicative Terms of Reference of the Tender Regulations stipulates that the tender must include an insurance policy or bank guarantee for EUR Since the planned maximum purchase amount is EUR , please, establish a commensurate amount of guarantee. Our previous experience with procurements suggests that performance guarantee does not exceed 10% of the total budget of the project. The Candidate Selection Regulations for the restricted procedure Supply and Implementation of a Support and Accounting System for the Transactions of the Development Finance Institution ALTUM, identification No ALTUM 2016/15/ITD, are published on the website of JSC Development Finance Institution Altum. For the interested suppliers to gain an insight into the subject-matter and scope of the procurement, Annex 2 of the Candidate Selection Regulations contains Indicative Terms of Reference. The Indicative Terms of Reference are of informative nature. Detailed and updated final version of the Terms of Reference will be provided to the selected candidates. JSC Development Finance Institution Altum will take a note of your request and make changes to the Candidate Selection Regulations as well as reduce in the Call for Tender for the restricted procedure Supply and Implementation of a Support and Accounting System for the Transactions of the Development Finance Institution ALTUM, identification No ALTUM 2016/15/ITD, the amount of the performance guarantee referred to in Clause 9 of the Indicative Terms of Reference to 10% of the planned maximum purchase amount. Does the 1 st level professional higher education with the qualification of programmer qualify for the required higher education in information technologies? The 2 nd level professional higher education (according to CEDUC classification the fifth (highest) level professional qualification) qualifies for the required higher education In order to put together a qualified team and be able to examine the estimated implementation budget of the project, we ask you to answer the following: 1. Please provide information on the exact number of the system s users broken down in the following categories: total number of the system s users; of which the number of users that will engage in selling of the services;

2 of which the number of users that will work with the system s data in the office; of which the number of users that will work with accounting of the services. 2. Please specify the estimated performance indicators of the system: total number of loans included in the system; of which - the number of active loans; of which - the number of loans requiring collateral. 3. What is the estimated volume of payments that the system must process at peak time? Detailed requirements towards the system to be delivered will be provided in the Call for Tender for the restricted procedure Supply and Implementation of a Support and Accounting System for the Transactions of the Development Finance Institution ALTUM, identification No ALTUM 2016/15/ITD. The Call for Tender will be sent to those candidates that comply with the Candidate Selection Regulations of stage 1 of the restricted procedure. Moreover, the qualification requirements of the candidate s employees set forth in the Candidate Selection Regulations and system s performance requirements described in the Indicative Terms of Reference have been established in proportion to the estimated number of the system s registered users. The number of system s concurrent users is estimated at 120 users. Planned max amount is 1,35 m euro in five years = 270 thousands euro per year. Do you mean that this amount is maximum or planned sum. The planned maximum purchase amount is 1,350,000 (one million three hundred and fifty thousand euro). This amount can be formed from system license, implementation, maintenance or other costs over a 5-year period, depending on the candidate s developed plan of system implementation and maintenance, but all costs together shall not exceed the total amount determined in the regulations. Any additional costs are not allowed within 5 years for the system license, implementation and support described in the regulations. Amount in the regulations is determined excluding taxes Clause 9.5. of the Candidate Selection Regulations stipulates that among the documents to be submitted for selection of the candidates there shall be a copy of the certificate issued by institution accredited in accordance with the regulatory enactments of the European Union member state attesting to compliance of the candidate s quality management system with ISO 9001:2015 or equivalent quality management system (..). 2

3 In accordance with the International Accreditation Forum (IAF), there is a three-year transition period established for transfer from the previous version of ISO 9001 to the new version ( Based on the above, until September, 2018 (ISO 9001:2015 was adopted in September, 2015) the procurements should include a reference also to the previous version. Please update Clause 9.5. of the Candidate Selection Regulations. Clause 9.5. of the Candidate Selection Regulations stipulates compliance with ISO 9001:2015 or equivalent quality management system. ISO 9001: the previous version of the quality management standard ISO 9001 is considered equivalent to the new 2015 version of the standard. No changes in the Candidate Selection Regulations are required. The Clauses 9.6., 9.7. and 9.8. of the Candidate Selection Regulations put forward requirements to the leading employees of the candidate. Please specify which employees, according to the Commissioning Authority, are considered as leading employees? Do the requirements of Clauses 9.6., 9.7. and 9.8. of the Candidate Selection Regulations refer to all the employees listed in the Candidate s application who will be involved in the execution of the contract or to those performing specific roles? According to the Candidate Selections Regulations the leading employees are those who will perform the system implementation roles listed from Sub-clauses to of the Candidate Selections Regulations. Clause 9.7. of the Candidate Selection Regulations stipulates that one of the documents to be submitted is a Certification of the candidate that the candidate s leading employees who shall be involved in the execution of the contract have obtained experience within the past three years in at least three projects wherein the technologies that shall be offered in the execution of the present contract have been used (names and contact details of the clients must be specified). a. Please correct the non-compliances/contradictions between the number of projects to be named according to Clause 9.7. and sub-clauses of Clause 9.6. of the Candidate Selection Regulations where the specialists have been required to have experience, depending on the role, in at least one or two development and/or implementation projects. 3

4 There are neither non-compliances nor contradictions between the requirements stipulated in sub-clauses of Clause 10.5 and Clause 9.7. of the Candidate Selection Regulations. The subclauses of Clause 9.6. stipulate specific requirements for the employees roles and describe the experience of the project s leading employees required for accomplishing of the tasks of their roles. For this reason the number of the projects attesting experience for the employees specific roles is less than required in Clause 9.7. that refers to the employees experience and knowledge in practical application of the technologies used in the system that the Candidate intends to offer for the restricted procedure. No changes in the Candidate Selection Regulations are required. b. Please eliminate the duplication of the information to be submitted as required by the Candidate Selection Regulations (Clause 9.7. requirement to specify the names and contact details of the clients in the certification of the employees project experience what is also required in Annex 6 of the Candidate Selection Regulations (table Description of experience of employees )). The experience of the leading employees in performance of specific roles required in Clause 9.6. that is to be described in table Description of experience of employees of Annex 6 of the Candidate Selection Regulations and experience of the leading employees in application of the offered technologies required in Clause 9.7. could be acquired in different projects resulting in different information to be submitted. The Candidate Selection Regulations do not require duplicating the information to be submitted; therefore no changes in the Candidate Selection Regulations are required. The Candidate Selection Regulations sections Subject-matter of Procurement and Documents and Information Subject to Submission say that detailed Terms of Reference will be appended only to the Call for Tender and that during stage one of the restricted procedure the candidate does not have to provide any information on the technical solution and technology it will choose to deliver the service named under the subject-matter of procurement. At the same time Clause 9.7. of the Candidate Selection Regulations says in respect to qualification of the leading employees of the candidates that a candidate must submit a certification in respect to the employees confirming that they have experience in at least three projects that have used the same technologies as proposed for implementation of this contract (procurement). 4

5 Please explain how you will treat the situation where in stage one the candidate certifies that its leading employees have project experience working with one type of technology, but in stage two the candidate submits a technical bid based on another technology? Will you recognise the candidate s tender as non-compliant? Or will you suggest that the candidate attracted other leading employees with adequate experience? Will the Commissioning Authority assess the candidate s qualification repeatedly? The Candidate Selection Regulations have been appended Annex 2 Indicative Terms of Reference detailing the main functional, performance and security requirements towards the system to be supplied and composition and scope of the works so that the candidates could assess the needs of the Commissioning Authority during the candidate selection stage. However, should the applicant based its tender on a technology different from the one proposed at the candidate selection stage, the applicant would have to: a) certify experience of the already listed employees in the projects using the proposed technologies or b) attract to implementation of the project other leading employees who comply with the requirements set forth in the Candidate Selection Regulations. When submitting a tender for the restricted procedure, the applicant, if needed, updates information on the personnel to be involved in the execution of the contract Clause 9 of the Indicative Terms of Reference of the Candidate Selection Regulations stipulates that the tender must contain an insurance policy or a bank guarantee in the value of EUR 600,000 (six hundred thousand euro) for the extension of the current licence and equipment maintenance contract of the Commissioning Authority for a period of one year in case the Tenderer does not implement the offered solution within the time period as specified in the contract. Will the Commissioning Party accept the insurance policy of the Candidate s parent company that includes the whole group i.e. also the subsidiary company (Candidate) and that covers all the risks named in the Candidate Selection Regulations? The amendments to the Candidate Selection Regulations of the restricted procedure Supply and Implementation of a Support and Accounting System for the Transactions of the Development Finance Institution ALTUM, procurement identification No ALTUM 2016/15/ITD that were made on altered the clause of the Indicative Terms of Reference containing information about performance bond of the contract. 5

6 The exact requirements for the candidates tenders, including the documents to be appended to the tender, will be outlined in the Call for Tender for the restricted procedure Supply and Implementation of a Support and Accounting System for the Transactions of the Development Finance Institution ALTUM, identification No ALTUM 2016/15/ITD, that will be provided to the selected candidates. Please specify what documents in additional to those listed in Clause 10 of the Candidate Selection Regulations must be submitted if the Candidate intends to attract sub-contractors. Providing of information about sub-contractors is not envisaged during the candidate selection stage of the restricted procedure Please explain the requirement concerning the Database Management System Expert proposed by candidate as part of the database management system solution (Clause of the Candidate Selection Regulations): Database Management System Expert with higher education in information technologies and a manufacturer officially recognised certification, for instance OCP (Oracle Certified Professional) or an equivalent. Was the named certificate given only as an example? Will the Commissioning Authority accept OCA (Oracle Certified Associate) or equivalent certificate issued by producer as being compliant? Yes, OCP certificate was named for the sake of example. The Commissioning Authority will recognise as compliant also OCA (Oracle Certified Associate) certificate or equivalent certificate issued by producer. 6

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