E-Learning. Ticket Support. Management Skills. Work Experience

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1 Salutations I would like to thank you for taking time to read my resume. Here I have outlined the three sets of skills I have developed and continue to develop, it is my professional belief that a healthy candidate will have a variety of traits that make them successful in a multitude of careers. So please feel free to have a look and get in touch if you think I am a match for your role. Byron C Emmons me@byronemmons.com 402 Montreal St Kingston, Ontario K7K 3H5 Canada +1 (613) s Technical Skills I have acquired a variety of technical skills over the past few years and have listed a few of the most commonly used. Linux Deployment E-Learning Design / Hosting / Enterprise Upgrades MS Windows XP Vista 7 GIMP Ticket Support Financial Skills Linux Upgrades Qt Troubleshooting HP Hardware Products Libreoffice Gnucash RQ4 Learned both academically and through training experience I have listed the most desirable skills that I prefer to use regularly. Mutual Funds Personal Banking Financial Planning Business Financing Home Financing Insurance (Life, Crit, Dis) Budgeting Personal Financing Management Skills Coaching Employee Access Employee Relations Constituency Relations Skill Building Inventory Controls Political Platform / Branding Project Development Compliance Scheduling Work Experience 1

2 Owner MindFul; Feb 2014-Present I started working for myself again after finding a renewed passion in computing and business technology. My focus and goal was to bring opensource software solutions to the local business community, expanding on what was widely perceived as a proprietary market. Introducing customers to operating systems like opensuse and SUSE EL, giving the client the opportunity to save money, secure mission critical data resources and learn new systems to expand their business. After having success with implementing new operating systems I moved back into the business website management side of the business with a renewed focus on fraud protection and continuing maintenance services. The businesses final phase of evolution was to partner with Hewlett-Packard to offer business hardware and enterprise level services. Although there is a strong focus on Linux and opensource solutions MindFul could and would still maintain Microsoft based operating systems with regards to user management, software upgrades and malware removal. Clients find MindFul's approach to data sensitivity refreshing and feel confident referring my business to friends and family. Personal Banker CIBC; Oct 2012 Jun 2013 Working under the direct banking division of CIBC was an exciting experience. PCF was a no-fee banking product offering that tailored itself to offer lower standard rates then the mainstream big five banks and higher savings rates. These rates were accomplished through low over head costs such as having one representative to take care of most if not all client banking needs. I was tasked with driving Mutual Fund acquisitions and Personal Customer Financing through transparent conversations and no pressure sales practices. I was very successful with providing clear information to clients offering them the chance to explore banking options without generating a negative image of a 'sales person'. Having to access new clients through store prospecting (PCF operates within Weston retail chains) following my self devised three of five rule. My work earned me a raise at my six month mark without formal review and a letter congratulating me from the company vice president. It was here I adapted my knowledge of 2

3 strategic partnerships and co-branding unification and to this day still apply this in every aspect of business. Sales Intern Edward Jones; Aug 2011 March 2012 As a sales intern I was given the opportunity to pursue financial accreditation with the Canadian Securities Institute and learn the ropes of the financial industry. Exploring how clients come to be financially stable through cross ownership of retirement products like the TFSA and RRSP and Life, Critical and Disability insurance. I was assigned two mentors, one office mentor who helped me on the path of Study for Success, later a field mentor on client acquisition and marketing. This opportunity built my foundation for generating clear compliant dialogue with potential clients and general conversations with the public. I found door to door business prospecting to be a refreshing take on meeting new people and approached each day as the best day I could make someone's life. I focused much of my time on the mutual fund side of the business and the securities industry as an evolving experience that can have both draw backs but benefits. As this was the beginning of my financial career and understanding I attribute much of the literature I have read related to this experience. Parliamentary Assistant MP Peter Van Loan; Feb 2010 Aug 2011 Under the guidance of MP Peter Van Loan I was entrusted to operate his Parliament East Block office with a team of both government and political entities. During my year there Minister Van Loan served as the Minister of Public Safety and later the Minister of International Trade. I was engaged in constituency management, database and information security management. Much time was spent on preparation and research of ongoing and upcoming issues to better prepare the member for interviews and Parliamentary duties. Owner MindFul Computing Solutions; Jul 2008 Jan 2010 After graduating from high school I wanted to experience the excitement of operating my own company and enrolled in the 3

4 KEDCO Summer Company program. My business focus was on website management for retail businesses seeking a more affordable solution to e-commerce and advertising. I continued to operate my company while attending post secondary education and years later would re-open to meet the new demands of a new generation of business owners. Volunteer Expereince Bittu George for Liberal Candidate; Aug 2014 Jan 2015 Assisted in nomination campaign management, speech crafting and technical advice. Bittu was seeking the nomination to become the Liberal Candidate in Kingston and the Islands Federal riding. Kingston Political Youth Internship; Aug 2014 Assisted local business man Jimmy Hassan with formulating a speech and plan for the local municipality to investigate and invest in a new opportunity for youth. With a focus on exploring political careers and civil engagement in the form of an internship program. Youth Director Kingston Provincial Liberal Assoc; Jan 2014 Aug 2014 I served as the Youth Director with the task of driving youth political involvement, encouraging young leaders to actively participate in our democratic system. Actively involved in campaigning and membership events to drive support for our local MPP Sophie Kiwala. Boys and Girls Club of Kingston; Sep 2013 Mar 2014 Actively involved as a technical instructor in partnership with Rogers Raising the Grade. I brought academic and entertaining aspects to learning the roll technology plays in our lives and how opensource and private sponsored software can make life easier. 4

5 Focusing on life skills in the information age and how to protect ones privacy in an ever changing landscape. Rodger James for Progressive Conservative Candidate; Aug 2012 Dec 2012 Supporting local businessman Rodger James on his candidacy for the Kingston and the Islands Progressive Conservative representative. Through trending market research, membership driving and data planning. Education Financial Certifications; Aug 2011 March 2012 Canadian Securities Course Dec 2011 Conduct Practices Handbook Feb 2012 Life License Qualification Program Mar 2012 Law with a minor in Political Science Carleton University; Sept 2008 Nov 2011 I pursued my undergraduate degree in legal studies and political science. Education selection related to business structures and legal ramification of entity existence, from public to private incorporation. I enjoyed adapting knowledge of risk mitigation and corporate structures to topics such as discount retail sectors to bulk contract management. My education has prepared me for roles in compliance, government and management. Regiopolis Notre Dame Kingston, Ontario; Sep 2004 Jul 2008 Completing my OSSD via the Ontario standard curriculum. I engaged in volunteering activities and after school programs ranging from drama and media arts to after school tutoring of 5

6 classmates. Interests Politics Linux History Business Framework Opensource Finance Law Youth Education 6