An 8(a), SDB, Minority & Woman Owned Enterprise

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1 5361 Cleveland Street, Suite B Virginia Beach, VA Tel: (757) Fax: (757) An 8(a), SDB, Minority & Woman Owned Enterprise Premier Provider and Integrator of Collaborative Video & Telecommunications Solutions North American Industry Classifica on System (NAICS) Electrical Contractors and Other Wiring Installation Contractors Computer Terminal & Other Computer Peripheral Equipment Mfg Telephone Apparatus Manufacturing Radio and TV Broadcasting & Wireless Communications Equipment Mfg Other Communications Equipment Manufacturing Audio and Video Equipment Manufacturing Office Furniture (Except Wood) Manufacturing Furniture Merchant Wholesales Computer and Computer Peripheral Equip. & Software Merchant Wholesalers Electronics Store Wired Telecommunications Carriers Telecommunications Resellers All Other Telecommunications Engineering Services Custom Computer Programming Services Computer Systems Design Services Other Computer Related Services All Other Professional, Scientific, & Technical Services Computer Training Communication Equipment Repair & Maintenance Procuring isoft Solutions Purchase Order IDIQ/Task Order Simple 8(a) Direct Award Sole Source Enterprise Maintenance Contract GSA Access Teaming Agreements Credit Card Matt Schliske Lisbet Hughes - President Matt Business Schliske Development - Business Manager Office: Fax: mschliske@isoftusa.net Core Services & Solutions Video Teleconferencing/Telepresence Video/Audio Bridging Solutions Data and Network Systems Systems Engineering and Design Managed Services Project Management Integrated Audio Visual Solutions Voice/IP Telephony Platform Maintenance Services Software Development Software Consultations Security Tax ID: Cage Code: 4NV25 Duns: U.S.SBA 8(a) Case Number:

2 Corporate Overview Corporate Background isoft Solutions, LLC, is an 8(a) certified firm within the Federal Small Business Administration Program. Located in Virginia Beach, VA, isoft s main area of performance includes Virginia, Maryland, North Carolina and District of Columbia. We are an Audio Visual and Communications firm that provides total integrated solutions for Voice, Video, AV and Data Solutions from initial planning, consultation, design, programming, integration, and implementation through testing, training and maintenance support services. isoft provides a full range of world class information technology products to government, commercial and municipal organizations, whether a stand alone or a complete integration. With a highly certified and experienced Engineering and Professional Services staff, isoft s areas of expertise include complete integrated audio visual systems, complex/ large scale VTC systems, data and communications infrastructure and telephony. isoft has earned a reputation for offering the highest caliber of engineering design and flexibility within a fluid working environment, capable of reacting quickly and accurately to ever changing project conditions and circumstances. isoft takes pride in its ability to work collaboratively with the end user throughout the entire project process to minimize enduser burden and maximize satisfaction with a final integrated solution. isoft also boasts a Technical Services staff providing dependable and highly responsive service and support during the times of the greatest demand. Quality Program isoft utilizes a Quality Program to constantly monitor and improve customer service systems solutions. Prior to the installation of a fully integrated systems, isoft tests and makes certain that all required features and functions are operational at the appropriate level of the end user s needs. At the conclusion of each installation, isoft submits a Customer Survey to each client and/or end user requesting both positive and negative feedback. isoft uses these results to institute appropriate procedural changes. Regardless of the difficult challenges and time constraints that evolve within a given working environment or increasing demands presented throughout the project process, isoft thrives in going above and beyond to remain focused on delivering the proper solution to meet ultimate client satisfaction. Strategic Relationships isoft offers a wide range of manufacturer choices that enable us to provide top of the line products to our customers. This list of vendors includes but is not limited to, the following industry leaders: Polycom, Cisco/Tandberg, Avaya, Panasonic, Sanyo, AMX, Crestron, Smart Technology, Elmo, Da Lite, Chief, RGB Spectrum, Extron, Extreme Electronics, Mitsubishi, etc. These high end products, coupled with the investment in a highly capable staff, enables isoft to support all functions as outlined in the project. isoft s Mission Our mission is to help our customers address the evolving challenges of sharing and communicating business information. Our approach is defined by the values we hold as a company, enabled by the individual talents of our employees, focused on the needs of our customers and backed by the highest level of locally based service and support in the industry.

3 Company Background Solutions Video Custom Room Integration Video Conferencing Systems Video Conferencing & Network Infrastructure Multimedia/Audio Visual Video Collaboration/Streaming (Unified Communications) Digital Signage Video Walls CCTV & Security Monitoring Data Network Infrastructure LAN/WAN Network Design Digital Storage Structured Cabling Data Security Protective Distribution System (PDS) Voice VOIP & IP Telephony Call Center/NOC Messaging Solutions Voice Conferencing & Audio Bridging Telecommunications Convergence PA Systems Security Intrusion Detection Electronic Access Control CCTV Monitoring Key Services Site Surveys Assessment/Gap Analysis Solution Identification Design Solutions System Engineering & Design Project Management System Documentation Consultations Custom System Programming Equipment Procurement Installation & Integration Maintenance Services Training Life Cycle Management Managed Services

4 Key Support & Facility Services In-House VTC / Bridging Devices / Applications for Testing and Troubleshooting On-site Laboratory for device testing On-site warehouse and staging area On-site Network Operations Center (NOC) Help Desk Services Remote Monitoring 24-hour dial-up access to Video Test Facility Dedicated Video and Data/Network Divisions for turn-key support Access to Engineering / Consulting and Product Specialists Dedicated Maintenance Support Services Team Manufacturer Certified Installation Teams Manufacturer Certified Audio and Video Engineers Hardware Maintenance Time & Material Service Annual Maintenance Agreements Priority, all inclusive on-site services Access to Technical Telephone support during the Principal Period of Maintenance (PPM) Software Maintenance Software updates, release updates, software support, and license agreements. Staff experience in secure, government environments

5 Contract Vehicles 1. Purchase Orders Standard Form IDIQ/Task Order Contracts 3. Simple 8(a) Direct Award Contract isoft Solutions is an 8(a) provider see next page to see how you can process this award 4. Sole Source Contract 5. GSA Schedule Access Avaya GSA Schedule SMART GSA Schedule Cisco GSA Schedule Polycom GSA Schedule GSA Partner Teaming Arrangements 6. Teaming Agreements 7. Blanket Purchase Orders (BPA s) 8. Credit Card 9. Other Vehicles SITEC - SOCOM EMC - Army Enterprise Multimedia Center U. S. Army Enterprise AV/VTC Maintenance Contract

6 8(a) Contracting Simplified Contracting with isoft Solutions, LLC Using the SBA 8(a) Program ACCELERATE THE CONTRACTING PROCESS WHILE REDUCING EFFORT AND COST What is the Small Business Administration (SBA) 8(a) Program? The U.S. Small Business Administration (SBA) 8(a) Business Development Program was designed to simplify the federal procurement process for certified business participants, such as isoft Solutions. The 8(a) Program was developed to enable federal government Program Managers to save time, effort and cost in the procurement process and to protect the interests of small business concerns. Overall, this program serves to preserve free competitive enterprise and to maintain and strengthen the overall economy of our nation. With projects up to $4. million, the 8(a) Program allows for directed contracting without a lengthy competitive process. This allows a project to begin in a timely manner. In speeding up the process, time sensitive projects can get started in days instead of months. Why Use an 8(a) Contract Vehicle? Choosing isoft Solutions allows your organization to work directly with a company that is both experienced and efficient in consulting to develop and implement business, technology and engineering initiatives. The benefits of using an 8(a) contract vehicle include:» Significantly faster procurement process start the project in days instead of months» Lower overhead costs - working with smaller businesses» Streamlined approach to the project - due to reduction in bureaucracy» Ability to procure both goods and services How to Use an 8(a) Contract FAR 19.8 Following are the steps to use the SBA 8(a) Program to work with isoft Solutions (as defined in the Code of Federal Regulation, Title 13, Chapter I): Step 1: Define scope of project (Sec (a)). Step 2: Send letter of intent to SBA district officer (Sec (b)). The written letter of intent to award procurement to isoft Solutions should be sent to Cassandra Zeigler, our Business Development Specialist at SBA via Cassandra.Zeigler@sba.gov or fax (202) You may also contact her directly at (804) ext.120. Please include the following in the letter:» A description of the work to be performed» An estimated period of performance» The NAICS code that applies to the principal nature of the acquisition» The anticipated dollar value of the requirement, including options, if any» The type of contract to be awarded, such as firm fixed price, cost reimbursement, or time and materials» Identification of any specific Participant (isoft) that the procuring activity contracting officer nominates for award of a sole source 8(a) contract, if appropriate, including a brief justification for the nomination, such as one of the following:» The Participant, through its own efforts, marketed the requirement and caused it to be reserved for the 8(a) Program» The type of contract to be awarded, such as firm fixed price, cost reimbursement, or time and materials» The acquisition history, if any, of the requirement. Step 3: SBA accepts offer within 5 (if contract is below $4.0M) to 10 (if it is above $4.0M) days of receiving letter of intent (Sec (a)). Step 4: Either an SBA delegated contract or a three-party agreement is signed within 5 days of receipt (Sec (a-c)).

7 Key Manufacturers isoft offers a large range of manufacturer choices, which makes our firm fully prepared to design and deliver systems tailored to best fit your specific needs and applications. As each situation is different from the next, every product functions differently in one application over another. Therefore, isoft has chosen to represent a comprehensive spectrum of product lines so we can offer independent, best-choice solutions for every application. Our primary manufacturers include, but are not limited to, the following industry leaders: Polycom, Mitsubishi, Avaya, Panasonic, AMX, Crestron, Smart Technology, Shure, Da-Lite, Chief, Spectrum, Extron, Extreme, Juniper, Cisco, and Microsoft. These manufacturers, coupled with the investment of training in our employees, will allow us to support all functions within your individual requirements. Strong Service Commitment isoft knows that the key to its success is understanding and anticipating the needs of customers. Future growth depends on isoft s ability to provide current and potential customers with innovative solutions in a rapidly changing technological environment. Our commitment to our customers and their needs drives our employees to pursue the highest quality products, to pursue the highest training and certifications available and to pursue the technology that will work well into the future.