TECHNICAL SERVICE SUPPORT AGREEMENT
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1 End User # Bill To # OKEECHOBEE CTY FIRE RESCUE OKEECHOBEE CTY FIRE RESCUE This Technical Service Support Agreement begins on 4/7/2015 and expires on 4/6/2018. The designated Covered Equipment and/or Software is listed on Schedule A. This Technical Service Agreement is subject to the Terms and Conditions on the reverse side of this document and any Schedule B, if attached. If any Data Management Support and Upgrade Service is included on Schedule A then this Technical Service Support Agreement is also subject to Physio-Control's Data Management Support and Upgrade Service Terms and Conditions, rev 7/99-1. Price of coverage specified on Schedule A is $41, per term, payable in Annual installments. Special Terms 15% DISCOUNT ON ALL ELECTRODES 15% DISCOUNT ON ACCESSORIES Accepted: Physio-Control, Inc. By: Title: Date: Customer: By: Print: Title: Date: Purchase Order Number: Territory Rep: EAVV63 Darren Logozzo Phone: FAX: Customer Contact: Chief Franklen Phone: FAX: Printed: 2/11/2015 Page 1 of 5
2 PHYSIO-CONTROL, INC. SCHEDULE A Servicing Rep: District: Phone: FAX: Darren Logozzo, EAVV63 SOUTHEAST Equipment Location: OKEECHOBEE CTY FIRE RESCUE, Scope Of Service On Site Comprehensive Coverage Ref. Effective Expiration Total Model Part Number Serial Number Line Date Date Inspections LIFEPAK 12 VLP /7/2015 4/6/ LIFEPAK 12 VLP /7/2015 4/6/ LIFEPAK 12 VLP /7/2015 4/6/ LIFEPAK 12 VLP /7/2015 4/6/ LIFEPAK 15 V /7/2015 4/6/ LIFEPAK 15 V /7/2015 4/6/ LIFEPAK 15 V /7/2015 4/6/ LIFEPAK 15 V /7/2015 4/6/ LIFEPAK 15 V /7/2015 4/6/ ** Denotes an inventory line that has changed since the last contract revision or addendum. Printed: 2/11/2015 Page 2 of 5
3 MEDTRONIC EMERGENCY RESPONSE SYSTEMS, INC. SCHEDULE A Additional Items Service Type Item Quantity Start Date End Date CASE CHANGE LP12/15/20 CASE CHG /7/2015 4/6/2018 ** Denotes an additional item line that has changed since the last contract revision or addendum. Printed: 2/11/2015 Page 3 of 5
4 LIFEPAK 15 Monitor/Defibrillator Services PHYSIO-CONTROL, INC. SCHEDULE B LIFEPAK 15 Monitor/Defibrillator Comprehensive Service Inspections at intervals set forth on Schedule A REDI-CHARGE battery charger (Catalog# ) repair or replacement of one for each LIFEPAK 15 Monitor/Defibrillator listed in Schedule A and as determined necessary by Physio-Control o For each LIFEPAK 15 listed on Schedule A, replacement of up to three (3) LIFEPAK Lithium-ion batteries in accordance Updates installed at no additional cost, provided such Updates are installed at the time of regularly scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. LIFEPAK 15 Monitor/Defibrillator Repair Plus Service REDI-CHARGE battery charger (Catalog# ) repair or replacement of one for each LIFEPAK 15 Monitor/Defibrillator listed in Schedule A and as determined necessary by Physio-Control o For each LIFEPAK 15 listed on Schedule A, replacement of up to three (3) LIFEPAK Lithium-ion batteries in accordance scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. LIFEPAK 15 Monitor/Defibrillator Preventative Maintenance Service Inspections at intervals set forth on Schedule A scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. Printed: 2/11/2015 Page 4 of 5
5 LIFEPAK 12 Defibrillator/Monitor Services PHYSIO-CONTROL, INC. SCHEDULE B LIFEPAK 12 Defibrillator/Monitor Comprehensive Service Preventative maintenance and inspections at intervals set forth on Schedule A REDI-CHARGE battery charger (Catalog# ) repair or replacement of one for each LIFEPAK 12 Defibrillator/Monitor listed in Schedule A and as determined necessary by Physio-Control o Replacement of failed internal coin cell batteries; and o For each LIFEPAK 12 listed on Schedule A, replacement of up to four (4) Physio-Control FASTPAK batteries, FASTPAK 2 batteries, LIFEPAK SLA batteries, LIFEPAK NiCd batteries in accordance ; or o For each LIFEPAK 12 listed on Schedule A, replacement of up to three (3) LIFEPAK Lithium-ion batteries in accordance Updates installed at no additional cost, provided such Updates are installed at the time of regularly scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. LIFEPAK 12 Defibrillator/Monitor Repair Plus Service REDI-CHARGE battery charger (Catalog# ) repair or replacement of one for each LIFEPAK 12 Defibrillator/Monitor listed in Schedule A and as determined necessary by Physio-Control o Replacement of failed internal coin cell batteries; and o For each LIFEPAK 12 listed on Schedule A, replacement of up to four (4) Physio-Control FASTPAK batteries, FASTPAK 2 batteries, LIFEPAK SLA batteries, LIFEPAK NiCd batteries in accordance ; or o For each LIFEPAK 12 listed on Schedule A, replacement of up to three (3) LIFEPAK Lithium-ion batteries in accordance scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. LIFEPAK 12 Defibrillator/Monitor Preventative Maintenance Service Preventative maintenance and inspections at intervals set forth on Schedule A scheduled Services. If parts must be replaced to accommodate installation of new software, such parts may be purchased at a rate of 30% off the then-current list price. Printed: 2/11/2015 Page 5 of 5
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