Department of Premier and Cabinet
|
|
- Nathan Townsend
- 7 years ago
- Views:
Transcription
1 Statement of Duties As at May 2016 Position title: Client Service Officer Position number: Award/Agreement: Tasmanian State Service Classification level: General Stream Band 3 Division/branch/section: Service Tasmania Full Time Equivalent (FTE): Location: Launceston Employment status: Fixed-term, part time Ordinary hours per week: Supervisor: Either a Regional Manager or Shop Manager Agency/Department values: DPAC is a value-based organisation demonstrated by aligning our purpose, behaviour and work practices with values of the department. Our values are: Professional - we aim for excellence and act with integrity and impartiality. Accountable - we are focussed on achievement, open to questioning and responsible for our actions. Collaborative - we respect and value the expertise of others and seek to work in partnership. Forward looking - we plan so we can be responsive to future needs. Connected to the Community - we seek to understand and engage with the community and communities of interest. Supportive - we seek to provide a family friendly and flexible workplace that fosters mutual respect and open communication. For more information about DPAC visit
2 Division profile: Service Tasmania aims to deliver and develop the best possible services for its customers. Service Tasmania enables Tasmanians to obtain information and complete their business with Government (State, Local or Commonwealth) either in person (through our 27 Service Centres) over the phone (through our Contact Centre) and online (through To support the delivery of the best possible service to its customers, all Service Tasmania staff are required to access and maintain personal and sensitive customer information. Staff also collect and reconcile Government revenue and manage customer financial data and as such are expected to display the highest levels of personal integrity and honesty in order to maintain public confidence in the services we provide. Position objective: Provide accurate and efficient client focused services for a broad range of Government business transactions and information services including collection and receipt of monies and providing information. Duties: Carry out any or all of the following client services: provide advice on product information provide advice and information on general Government services as sought by clients interpret client needs access, interpret and update information process a range of transactions for goods and services, including services specific to a particular shop or group of shops ensure the shopfront office infrastructure is properly maintained, eg equipment, office procedures, security equipment etc develop and maintain shopfront displays including stock levels organise and arrange referrals where necessary to appropriate Government Agencies provide the full range of banking services in accordance with the Agreement between Service Tasmania and financial institutions. Ensure the accurate and timely completion of daily tasks in line with specified shopfront procedures and processes. Reconcile daily transactions and preparation of money and cheques for banking.
3 Ensure the accurate and timely completion of daily tasks in line with specified shopfront procedures and processes. Reconcile daily transactions and preparation of money and cheques for banking. Provide advice and assistance, including training, to other staff and undertake appropriate training and self development activities as required to ensure appropriate skills and knowledge for all forms of service delivery. Develop and maintain effective liaison with other shops, Service Tasmania management, Client Agencies, and business and community representatives as appropriate and necessary. Operate a range of equipment including PCs, digital cameras, telephones, copiers, fax machines, EFTPOS terminals, security equipment etc. Perform any other assigned duties, at the classification level that are within the employee s competence and training. Level of responsibility: The occupant works within established guidelines and procedures, including the use of online procedure manuals. Client Service Officers are required to work both as an individual and/or in a team environment and must use initiative to resolve issues and satisfy client and stakeholder requirements. Advice and assistance is available when dealing with more complex and unusual requirements which do not have clear guidelines or precedents. This advice and assistance would be from a variety of sources including the Quality Assurance Officer, Regional Manager/Shop Manager, the Shop Operations Group and other State Government Agencies. Responsible for: the accurate and timely completion of daily tasks; providing a client focussed service in a courteous and efficient manner, including interpreting unclear and sometimes vague and varied requests; individually responsible for reconciliation of monies received; acquiring and maintaining up-to-date knowledge on existing and new services; maintaining confidentiality, particularly when dealing with sensitive client issues; complying with security procedures and protocols; operating a range of equipment including PC s, digital cameras, telephones, copiers, fax machines, EFTPOS terminals, security equipment etc: and representing the Department and the Government in an appropriate manner.
4 ensuring a safe working environment by complying with relevant Work Health and Safety (WHS) legislation, codes of practice and policies, procedures and guidelines issued under the Department s WHS Management System. Reporting structure: Client Service Officers operate under the general direction and supervision of either a Regional Manager or Shop Manager. Contact with shop fronts is maintained either in person, by telephone, fax or . Client Service Officers also receive guidance and instruction from the Shop Operations Group. Selection criteria: Well-developed interpersonal and communication skills, including the ability to deal with difficult circumstances involving clients and interpret client needs in a variety of situations, specifically face to face and over the telephone. Demonstrated ability to work individually and/or as a member of a team, in a highly developed and evolving technological environment. The capacity to quickly acquire knowledge of the range of transactions and products available through Service Tasmania. Demonstrated ability to accurately receipt and reconcile monies while providing high level client service in a busy information and transaction environment Competency in the use of common computer software, including accessing and updating data base systems. Essential requirements: The Head of the State Service has determined that the person nominated for this position is to satisfy a pre-employment National Criminal History Police Check before taking up the appointment, promotion or transfer. The following check is to be conducted: Checks for criminal charges, convictions or findings of guilt for: crimes involving dishonesty crimes of violence sex related offences serious drug offences traffic violations, criminal or traffic charges (but not including parking infringements).
5 Desirable requirements: 12 months experience in a customer service environment. State Service Principles: Employees should familiarise themselves with the State Service Principles (view at thelaw.tas.gov.au website) and must work to ensure the Principles are embedded into the culture of the Agency and that the Principles are applied to all Agency decision making and activities. Code of Conduct: The State Service Code of Conduct (view at thelaw.tas.gov.au website) complements the State Service Principles and requires employees and officers to act appropriately in the course of their duties and to maintain the confidence of the community in the activities of the State Service. Workplace diversity: The Department is committed to high standards of performance in respect to managing diversity. Workplace health and safety: The Department is committed to high standards of performance in respect to work health and safety and managing diversity. All employees are expected to participate in maintaining safe working conditions and practices and to promote and uphold the principles of fair and equitable access to employment/promotion, personal development and training and the elimination of workplace harassment and discrimination. Smoking is not permitted in the workplace or government vehicles. Staff are also responsible for adhering to the instructions within the security plan and are expected to be pro-active in identifying threats in their workplace. In particular, challenging or reporting anyone who is not properly identified within their workplace. All staff are to be familiar with and participate in all evacuation drills.
AOD Support Services Classification Level: 7.1 Aboriginal Community Organisation Award. 004 Supervisor AOD Support Services
ABORIGINAL ALCOHOL AND DRUG SERVICE POSITION DESCRIPTION SECTION 1: OFFICE IDENTIFICATION EFFECTIVE DATE OF DOCUMENT: SEPTEMBER 2012 Position Description Number: 006 Job Title: AOD Counsellor/Educator
More informationPayroll Coordination Officer, Assistant Payroll Officer and all staff and Councillors
POSITION: Payroll Officer (Part Time) Award: Victorian Local Authorities Award 2001 Award Classification: Band 5 Division: CEO s Office Department: Finance Date Reviewed: September 2015 Approved By: Manager
More informationFINANCIAL ACCOUNTANT. North East Water Enterprise Agreement 2011 - Band 5
NORTH POSITION: FINANCIAL ACCOUNTANT INCUMBENT: PORTFOLIO: BUSINESS UNIT: CLASSIFICATION: Corporate Services Finance North East Water Enterprise Agreement 2011 - Band 5 AWARD: Victorian Local Authorities
More informationCHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION
CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Senior Clinical Psychologist Classification: PO2 Position No: WC 1067 Cost centre: 451 Reports to:
More informationJOB AND PERSON SPECIFICATION
ROYAL ADELAIDE HOSPITAL JOB AND PERSON SPECIFICATION Position Title: Assistant in Nursing Classification Code: Assistant in Nursing Division: Nursing Branch: Type of Appointment: Section: Ongoing Position
More informationSouth Australia Police POSITION INFORMATION DOCUMENT
South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Administration Discipline : AO Classification : ASO-4 Service : Business Service Position Title : Business
More information(IM) Lead - Direct Support Professional Position Description
(IM) Lead - Direct Support Professional Position Description Dept/Service: (IM) Personalised Supports Version:1.004048 Issued:6/01/2015 Stage: Issued Position Title: Lead Direct Support Professional Location:
More informationCommunity Development Officer
POSITION DESCRIPTION Position Title Community Development Officer Award Local Government Industry Award 2010 Band 6/8 Progression to Band 8 will require the employee to be able to demonstrate a high level
More informationCommunity Services Family Services
GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 0100 DIVISION: DEPARTMENT: CLASSIFICATION: Band 4 REPORTS
More informationCode of Practice for Social Service Workers. and. Code of Practice for Employers of Social Service Workers
Code of Practice for Social Service Workers and Code of Practice for Employers of Social Service Workers 1 Code of Practice for Social Service Workers Introduction This document contains agreed codes of
More informationGraduate Project Engineer
Position Information Package Graduate Project Engineer POSITION NUMBER: R15/16.15 APPLICATIONS CLOSE: 5:00pm Friday 2 nd October 2015 POSITION INFORMATION Salary: $52 344 - $60 501 (Band 5) Hours: Location:
More informationPosition Description
Position Description Position Title Human Resources Officer Position No 5023 Directorate Department Unit Appointment Type Chief Executive Officer Organisational Development Human Resources Permanent Full
More informationHope In-Home Care CODE OF CONDUCT AND ETHICS
Hope In-Home Care CODE OF CONDUCT AND ETHICS September 2014 Table of Contents A MESSAGE FROM OUR DIRECTOR... 3 INTRODUCTION TO THE CODE OF CONDUCT AND ETHICS... 4 ELEMENT 1: QUALITY OF CARE... 5 ELEMENT
More informationJOB AND PERSON SPECIFICATION
JOB AND PERSON SPECIFICATION Title Position: Clinical Nurse Agency: Country Health SA Supervisor Classification Code: RN3 Division: Aboriginal Health Type of Appointment: Branch: Ceduna Koonibba Aboriginal
More informationPosition Description
Position Description Title Position Classification: Salary Range: Status: Document Management Officer Local Government (State) Award: Band 2 Level 1 Grade 10 to Grade 16 Full Time Position reviewed on:
More informationPOSITION DESCRIPTION. Position Title. Anglicare At Home - Client Liaison Officer. Division. Anglicare AT Home. Reports to
POSITION DESCRIPTION Position Title Anglicare At Home - Client Liaison Officer Division Anglicare AT Home Reports to General Manager Home Based Care Services Function To establish an enviable reputation
More informationProfessional and ethical standards
Victoria Police Manual Policy Rules Professional and ethical standards Context Purpose The Victoria Police mission is to provide a safe, secure and orderly society by serving the community and the law.
More informationSouth Australia Police POSITION INFORMATION DOCUMENT
South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Financial Related Discipline : Financial Services Classification : ASO-6 Service : Crime Service Position
More informationCommunity Services Family Services
GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 2604 DIVISION: DEPARTMENT: CLASSIFICATION: Band 5 REPORTS
More informationPERSONNEL SPECIFICATION. Have a Degree/Diploma or equivalent in Social Work
PERSONNEL SPECIFICATION POST: Residential Social Workers Band 5/6 DEPARTMENT: Women & Children s Directorate LOCATION: Residential Childrens Homes throughout the Western Trust Area DATE: November 2012
More informationSAMPLE WORKPLACE VIOLENCE POLICY
1 SAMPLE WORKPLACE VIOLENCE POLICY Please note that this is a generic template. Bill 168 requires that each employer identify the specific risks associated with each of their worksites, develop procedures
More informationCOMPLIANCE OFFICER. CLOSING DATE: 12 June 2016
COMPLIANCE OFFICER VACANCY REF: SFRS00451 CONTRACT STATUS: Permanent GRADE: 4 LOCATION: SFRS Headquarters, Cambuslang DEPARTMENT: Procurement Finance and Contract Services SALARY: 24,663-27,222 HOURS:
More informationCode of practice for mediators
Code of practice for mediators 1 DEFINITIONS 1.1 This Code of Practice applies to all mediation conducted or offered by mediators who are Trained or Approved members of the College of Mediators. 1.2 Mediation
More informationJob Description Community Support Services Lifestyle Support Worker
POSITION: DIVISION: REPORTS TO: Lifestyle Manager / Team Leader ISSUE DATE: December 2012 1 POSITION PURPOSE: Responsible for face-to-face delivery of service as part of the team working within the Lifestyle
More informationThe guidance 2. Guidance on professional conduct for nursing and midwifery students. Your guide to practice
The guidance 2 Guidance on professional conduct for nursing and midwifery students Your guide to practice The Nursing & Midwifery Council Vision, mission and values Our vision To safeguard the public by
More informationStrategy and Performance. Jamie Westhorpe
POSITION TITLE Communications and Media Officer POSITION NUMBER: 1970 CLASSIFICATION/BAND: STATUS: City of Greater Geelong Enterprise Agreement (as amended from time to time) Band 5 Salary $63,695.10 to
More informationDUBBO CITY COUNCIL POSITION DESCRIPTION
DUBBO CITY COUNCIL POSITION DESCRIPTION Position Title: Debt Recovery Officer Position Code: DRO Grade: 10 Branch: Financial Accounting Services Division: Organisational Services Reports To: Revenue Accountant
More informationSouth Australia Police POSITION INFORMATION DOCUMENT
South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Financial Related Discipline : Financial Services Classification : ASO-7 Service : Crime Service Position
More informationPayroll Officers & the Human Resources Team. Employees and Managers. Payroll Deduction Organisations
Position Title: Payroll Coordinator Division: Human Resources Reports To: Human Resources Manager Direct Reports: 2 Payroll Officers (1.5 EFT) Primary Objective: The Payroll Coordinator is part of the
More informationWorkshop Supervisor. Basic details. Date: July 2015. Reporting & peers. To provide an appropriate service to Operations Department.
Basic details Position title: Department: Location: Workshop Supervisor Engineering Bournemouth Date: July 2015 Reporting & peers This role reports to: Other reporting relationships: Key peers: Positions
More informationRecords Assistant. Corporate Services. Information Technology. Senior Records Officer
POSITION DESCRIPTION Position Title Award Records Assistant Local Government Industry Award 2010 & The National Employment Standards Level 5/6 Division Section Responsible to (Immediate Supervisor) Positions
More informationDepartment of Education Learners first, connected and inspired
Department of Education Learners first, connected and inspired Good Character Checks: Frequently Asked Questions Department of Education Good Character Checks: Frequently Asked Questions 1. What is the
More informationSouth Australia Police POSITION INFORMATION DOCUMENT
South Australia Police POSITION INFORMATION DOCUMENT Stream : Administrative Services Career Group : Project and Policy Discipline : Procurement & Contract Management Services Branch Classification : ASO4
More informationPosition Description
Position Description Finance and Payroll Officer Maternity Leave Position POSITION DETAILS POSITION TITLE: REPORTS TO: DEPARTMENT: ORGANISATIONAL LEVEL: LOCATION: EMPLOYMENT STATUS: Finance and Payroll
More informationEmployment Manual REHABILITATION OF OFFENDERS AND SELF DISCLOSURE POLICY
Employment Manual REHABILITATION OF OFFENDERS AND SELF DISCLOSURE POLICY CONTENTS INTRODUCTION TO REHABILITATION OF OFFENDERS ACT 1974... 1 EXCEPTIONS TO THE ACT... 1 MODIFICATIONS TO THE ACT... 1 POLICY...
More informationPOSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS
POSITION DESCRIPTION, PERFORMANCE MEASURES AND TARGETS Attachment 1 Position Title: Administration Assistant Responsible to: Office Manager Responsibility: Office Administration Current Incumbent: (Vacant)
More informationNHS (Scotland and North England) Credit Union Ltd
NHS (Scotland and North England) Credit Union Ltd Job Description Position: Finance Officer Salary Scale: Organisations Background A credit union is a financial, not for profit, co-operative owned by its
More informationMS Connect Team Leader. MS Connect Specialist
Job Title: MS Connect Specialist (MS Intake & Information Officer) Reports To: MS Connect Team Leader Responsible For: Engagement with people affected by multiple sclerosis to assess the need and/or risk,
More informationReporting to Senior HMI, Regulatory Inspection Managers will manage the activity and performance of a number of social care regulatory inspectors.
Job specification Regulatory Inspection Manager, Social Care Grade: Band A (Civil Service equivalent: Grade 7) Section 1: Job description Context Ofsted believes that all children and young people deserve
More informationBABCP. Standards of Conduct, Performance and Ethics. www.babcp.com. British Association for Behavioural & Cognitive Psychotherapies
BABCP www.babcp.com Standards of Conduct, Performance and Ethics British Association for Behavioural & Cognitive Psychotherapies 2 YOUR DUTIES AS A MEMBER OF BABCP The standards of conduct, performance
More informationFinance Business Partner
Job Title: Finance Business Partner Job Grade: Band 6 Band 7 Directorate: Job Reference Number: Corporate Services P01410 The Role Part of a Finance Business Partnering Team, you will report to the Senior
More informationPosition Description
Position Description POSITION TITLE Risk and Compliance Coordinator POSITION NO 500024 DIRECTORATE DEPARTMENT UNIT REPORTS TO Corporate Services Organisational Development Risk and Compliance Manager Organisational
More informationTAUONDI COLLEGE Code of Conduct. Web: www.tauondi.sa.edu.au Email: reception@tauondi.sa.edu.au. Version 2 10 th November 2011 E.
TAUONDI COLLEGE Code of Conduct Web: www.tauondi.sa.edu.au Email: reception@tauondi.sa.edu.au Responsibility for Policy: Executive Director Next review date: June 2012 Reviewed: November 2011 Associated
More informationPOSITION DESCRIPTION
POSITION DESCRIPTION POSITION TITLE STREAM CLASSIFICATION FUNCTIONAL AREA Management Retail - Collective Agreement Various Locations 1. POSITION PURPOSE The is responsible for the total operations and
More informationJob Description. Information Assurance Manager Band 8A TBC Associate Director of Technology Parklands and other sites as required
Job Description Job Title: Grade: Accountable to: Base: 1. JOB PURPOSE Information Assurance Manager Band 8A TBC Associate Director of Technology Parklands and other sites as required The purpose of the
More informationLegal Secretary Care & Protection and Family Law
ABORIGINAL APPLICANTS HIGHLY REGARDED Legal Secretary Care & Protection and Family Law Newcastle Temporary 6 months Full time POST Brittany Tilden Aboriginal Legal Service (NSW/ACT) Limited PO BOX W 37
More informationPOSITION INFORMATION DOCUMENT
POSITION INFORMATION DOCUMENT Position Title: Scheduling Officer, ICT Programs Classification Code: ASO6 Division: ICT Services Directorate: ICT Program Services Type of Appointment: Branch: ICT Program
More informationLondon Borough of Brent Joint Regulatory Services ENFORCEMENT POLICY
London Borough of Brent Joint Regulatory Services ENFORCEMENT POLICY Date of implementation: 01/11/05 Issue No:01 Issued by: Stephen Moore Executive approval: 12/09/2005 INTRODUCTION 1. This document sets
More informationNational Standards for Disability Services. DSS 1504.02.15 Version 0.1. December 2013
National Standards for Disability Services DSS 1504.02.15 Version 0.1. December 2013 National Standards for Disability Services Copyright statement All material is provided under a Creative Commons Attribution-NonCommercial-
More informationPosition Description. Enterprise Agreement: Budget Responsibility: Nil. Internal:
Position Description Position Details Position Scope Title: Business Support Officer (SRI) Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010 Division:
More informationCHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION
CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Paediatric Audiologist Classification: PO2 Position No: Cost centre: Reports to: Manager Newborn
More informationEffective complaint handling
This guide sets out key information for state sector agencies about developing and operating an effective complaints process. It also provides information about the Ombudsman s role, as an independent,
More informationPosition Description. Enterprise Agreement: Budget Responsibility: Internal:
Position Description Position Details Position Scope Title: Business Manager Air Ambulance Victoria Enterprise Agreement: Ambulance Victoria (Management and Administrative Staff) Enterprise Agreement 2010
More informationWest Midlands Police Job Description. Deputy Chief Constable
West Midlands Police Job Description Post title: Department: Corporate Communications Responsible to: Deputy Chief Constable Responsible for: All staff within the Corporate Communications Department Grade:
More informationService NSW Code of Conduct
Service NSW Code of Conduct Contents CEO Message 2 Our DNA 3 We ensure our personal and professional conduct complies with this Code of Conduct 4 We manage conflict of interest responsibly 6 We respect
More informationCorporate Services. Organisation Development. Andrew Keen
POSITION TITLE Coordinator Employee Relations and HR Business Partnering POSITION NUMBER: 0251 CLASSIFICATION/BAND: City of Greater Geelong Enterprise Agreement (as amended from time to time) Annualised
More informationCHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION
CHILDREN, YOUTH AND WOMEN S HEALTH SERVICE JOB AND PERSON SPECIFICATION POSITION DETAILS Position Title: Mental Health Nurse Education Facilitator Classification: Nurse Education Facilitator Level 3 (RN3A)
More informationTRAINED CHILDCARE WORKER POSITION DESCRIPTION
DEPARTMENT/UNIT Department: Unit: Team: Position Number: TRAINED CHILDCARE WORKER POSITION DESCRIPTION Community Services Human Services Child and Family Services Various Positions _ REMUNERATION Classification:
More informationDriving forward professional standards for teachers The General Teaching Council for Scotland. Code of Professionalism and Conduct
Driving forward professional standards for teachers The General Teaching Council for Scotland Code of Professionalism and Conduct www.gtcs.org.uk The General Teaching Council for Scotland About this publication
More informationPERSONNEL SPECIFICATION. Emergency Dept, South West Acute Hospital, Enniskillen/ Urgent Care & Treatment Centre, Tyrone County Hospital, Omagh
PERSONNEL SPECIFICATION POST: Emergency Nurse Practitioner BAND: 7 LOCATION: Emergency Dept, South West Acute Hospital, Enniskillen/ Urgent Care & Treatment Centre, Tyrone County Hospital, Omagh DATE:
More informationJOB AND PERSON SPECIFICATION
JOB AND PERSON SPECIFICATION Position Title: Office Manager Medical Practices Classification Code: ASO4 Division: Community Health Branch: EEHAC Type of Appointment: Section: Cleve, Kimba Ongoing Position
More informationCFAMLE6 Ensure health and safety requirements are met in your area of responsibility
Ensure health and safety requirements are met in your area of Overview This unit is concerned with managing the overall health and safety process in your area of. It is intended to go beyond meeting health
More informationRegistered Nurse. Position description. Section A: position details. Organisational context
Position Description December 2015 / January 2016 Position description Registered Nurse Section A: position details Position title: Registered Nurse Employment Status: Full Time and Part Time (0.6FTE)
More informationINTRODUCTION. The Merlin Principles. The Elements of each Principle
0 INTRODUCTION The development of the Merlin Standard has been progressed as a joint exercise between the Department for Work and Pensions (DWP) and its providers operating in the Welfare to Work (W2W)
More informationSupervisory responsibilities: Nil
POSITION DESCRIPTION Position Classification & Grade EBA Accountabilities and Supervisory Responsibilities Occupational Health & Safety Coordinator Management and Administrative Staff classification based
More informationJOB DESCRIPTION POSITION DETAILS REPORTING RELATIONSHIPS SUPERVISOR 1 FUNCTIONS OF THE POSITION 2 ORGANISATIONAL CONTEXT. Chief Financial Officer
JOB DESCRIPTION Australian Export Grains Innovation Centre POSITION DETAILS Classification: Award agreement: Common Law Contract Not applicable Physical location: REPORTING RELATIONSHIPS Number of positions
More informationWORKPLACE DIVERSITY PROGRAM
WORKPLACE DIVERSITY PROGRAM 2010-2014 TABLE OF CONTENTS LEGAL FRAMEWORK... 2 CONCEPT OF WORKPLACE DIVERSITY... 2 AIM OF THE WORKPLACE DIVERSITY PROGRAM... 2 WORKPLACE DIVERSITY PROGRAM... 3 REPORTING...
More informationPosition Description
Position Description Position Title Senior Accountant Position No 7004 Directorate Department Appointment Type Corporate Services Finance Permanent Full Time Classification Band 7 Occupant Location Kyneton
More informationEngineering Manager. Basic details. Date: July 2015. Reporting & peers. Other reporting relationships:
Basic details Position title: Department: Location: Engineering Manager Engineering Bournemouth Date: July 2015 Reporting & peers This role reports to: Other reporting relationships: Key peers: Positions
More informationThe post holder will have direct line management of Clinical Team Leaders (CTLs), operational staff and Bank Personnel Coordinator.
JOB DESCRIPTION POST: SALARY: HOURS: REPORTS TO: RESPONSIBLE TO: LOCATION: Clinical Operations Manager 56,000 plus vehicle for business use 45 hours week Director of Paramedic Services Director of Paramedic
More informationJOB AND PERSON SPECIFICATION
JOB AND PERSON SPECIFICATION Position Title: Help Desk Officer Classification Code: ASO-3 Division: Central Northern Adelaide Health Service Branch: The Queen Elizabeth Hospital Type of Appointment: Section:
More informationHastings Borough Council
Hastings Borough Council Job Description Job Title Lead Civil Enforcement Officer Directorate Operational Services Grade 7 Reports to Enforcement Manager Location Aquila House Purpose of the Job Manage
More informationPOSITION DESCRIPTION STARTTS is committed to Equal Employment Opportunity (EEO) and anti-discrimination policies.
Service for the Treatment and Rehabilitation of Torture and Trauma Survivors STARTTS POSITION DESCRIPTION STARTTS is committed to Equal Employment Opportunity (EEO) and anti-discrimination policies. Position
More informationPosition Description
Position Description Title Directorate Eastern Metro Region (EMR) Working Together Maternal & Child Health Nurse Community Development Department Family Youth & Recreation Location Classification Boroondara
More informationCode of Conduct. Policy, Guidelines and Procedures
Code of Conduct Policy, Guidelines and Procedures Table of Contents Background...1 Right to Alternatives...1 Code of Conduct Policy...1 Roles and Responsibilities...1 Reports...4 Process Flowchart...6
More informationPermanent full-time Quality Services, Quality Improvement Level 17, 53 Albert Street BRISBANE CITY AO7. 89945 96439pa
Position description Reference number Position name Status Team Location Classification level Salary level HQCC09/11 Principal Quality Officer Permanent full-time Quality Services, Quality Improvement
More informationAccording to the Victorian Nurses Public Sector EBA 2008-2011 and endorsements as deemed by this document
TITLE: Registered Nurse - Division 2 LOCATION: TEAM AREA: ROLE SUMMARY: Nurses appointed to this role are located at either of Alpine Health s three sites (Myrtleford, Bright, Mt Beauty) or across all
More informationTargeted Youth Support Manager
Hammersmith & Fulham borough of opportunity Targeted Youth Support Manager Childrens Services Application Pack Information for applicants Job Description/Selection Criteria Criminal Record Bureau Check
More informationJOB DESCRIPTION. Director of Finance. Trust Corporate HQ/Finance Directorate WORKING RELATIONSHIPS. Accountable to Chief Executive
JOB DESCRIPTION POST: LOCATION: Director of Finance Trust Corporate HQ/Finance Directorate WORKING RELATIONSHIPS Accountable to Chief Executive Executive & Non Executive Directors Clinical Managers & Clinical
More informationDISCIPLINARY POLICY AND PROCEDURE
DISCIPLINARY POLICY AND PROCEDURE Date of Publication: April 2013 Agreed by: Vice Chancellor s Executive March 2013 Page 1 of 13 Policy 1.0 Introduction The purpose of the disciplinary policy and procedure
More informationHow To Write A Prison Service Plan
ISLE OF MAN PRISON SERVICE CODE OF CONDUCT AND DISCIPLINE Isle of Man Prison Service Code of Conduct and Discipline Contents Statement of Purpose and Values Purpose Prison Service Objectives Values Definition
More informationAmbulance Victoria. Position Description
Position Title: Project Manager, Access Control, Security & Maintenance Projects Position Description Division: Specialist Services Department: Property Services Reports To: Manager, Property Maintenance,
More informationJOB DESCRIPTION SENIOR OFFICE ADMINISTRATOR
JOB DESCRIPTION SENIOR OFFICE ADMINISTRATOR POST TITLE: GRADE: HOURS: LOCATION: Senior Office Administrator Negotiable Full/ Part-time 12 City West Business Park, St Johns Road, Meadowfield, Durham, DH7
More informationPOSITION DESCRIPTION
POSITION DESCRIPTION POSITION TITLE STREAM CLASSIFICATION FUNCTIONAL AREA Management Retail - Collective Agreement Various Locations 1. POSITION PURPOSE The is responsible for the total operations of the
More informationJOB DESCRIPTION. Hours: 37.5 hours per week, worked Monday to Friday
JOB DESCRIPTION Job Title: Head of Business Continuity & Risk Band: Indicative Band 8b Hours: 37.5 hours per week, worked Monday to Friday Location: Accountable to: Tatchbury Mount, Calmore, Southampton
More informationFor purposes of this policy, the following terms will be defined as follows.
DOMESTIC VIOLENCE AND THE WORKPLACE POLICY STATEMENT The City University of New York ( CUNY ) disapproves of violence against women, men, or children in any form, whether as an act of workplace violence
More informationGREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT
GREATER GEELONG: BUILDING OUR COMMUNITY THROUGH ENTERPRISE, OPPORTUNITY AND INNOVATION IN A QUALITY ENVIRONMENT POSITION TITLE: POSITION NUMBER: 2608 DIVISION: DEPARTMENT: CLASSIFICATION: Band 5 REPORTS
More informationWorkplace bullying prevention and response
Your guide to Workplace bullying prevention and response October 2012 Contents 1. Introduction 1 2. Workplace bullying and OHS law 2 3. Prevention 3 3.1 Policies and procedures 3 3.2 Information, instruction,
More informationOverview PPLHSL14. Manage the receipt, storage or dispatch of goods
Overview This standard is about managing the receipt, storage or dispatch of goods. This standard is for hospitality team leaders, first line managers or supervisors. The logistics chain from goods arriving,
More informationFairness at Work (Grievance Policy & Procedure)
Fairness at Work (Grievance Policy & Procedure) Publication Scheme Y/N Department of Origin Policy Holder Author Related Documents Can be Published on Force Website HR Operations Head of HR Operations
More informationSenior Manager Commercial Lending - Position Description
Document Control Region: Role: Classification: Reports to: Present Incumbent: Prepared by: All Senior Manager Commercial Lending Full Time Chief Member Service Officer Vacant Human Resources Date approved/updated:
More informationAmbulance Victoria. Position Description
Position Description Position Title: Clinical Support Manager Division: Quality & Education Services Department: Clinical Operations Reports To: Manager Clinical Operations Direct Reports: Clinical Support
More informationRISK PROFILING AND RISK REDUCING ACTIONS FOR WORK PLACEMENT
RISK PROFILING AND RISK REDUCING ACTIONS FOR WORK PLACEMENT Factors Risk Profile Indications Possible specific actions to reduce risk Work Work with hazards that have potential to cause permanent injury
More informationRecruitment, Selection & Disclosure Policy and Procedure
Recruitment, Selection & Disclosure Policy and Procedure 1. Introduction Stonyhurst [Stonyhurst College, Saint Mary s Hall] ("Stonyhurst") is committed to providing the best possible care and education
More informationPOSITION DESCRIPTION
POSITION DESCRIPTION POSITION TITLE REPORTS TO AWARD/AGREEMENT/CONTRACT POSITION TYPE HOURS PER WEEK Nurse Unit Manager Business Director of Ambulatory and Continuing Care Professional Executive Director
More informationPOSITION DESCRIPTION
POSITION DESCRIPTION Position Title: Community Services Manager- Purpose of Position: To provide leadership within Tallangatta Health Service (THS) in conjunction with the Executive, to achieve the organisations
More informationBANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT
BANK OF PAPUA NEW GUINEA POSITION DESCRIPTION MANAGER LIBRARY UNIT, ECONOMICS DEPARTMENT This Position Description outlines the role, skills, relationships, authorities and accountabilities. The position
More informationPage 1 of 6 Â Financial Counselling & Gamblers Help Position Description Financial Counsellor Stage : Issued Version : 10.005016 Position Overview : Position Title: Program/Service Classification : Financial
More informationEarly Childhood Educator (Certificate III)
SAMPLE JOB DESCRIPTION Early Childhood Educator (Certificate III) Position Title: Responsible to: Early Childhood Educator (Certificate III), [name of Preschool or Long Day Care] Room Leader, Director
More informationJob Description. Radiography Services Manager
Job Description Radiography Services Manager Professionally accountable to: Head of Nursing and Clinical Services Key working relationships: Key reporting relationships: All Radiographers, Consultant Radiologists,
More information