NATURAL GAS UTILITY RATE STRUCTURE: THE CUSTOMER CHARGE COMPONENT 2015 UPDATE

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1 EA May 28, 2015 NATURAL GAS UTILITY RATE STRUCTURE: THE CUSTOMER CHARGE COMPONENT 2015 UPDATE I. Introduction The largest part of a natural gas customer s bill is the cost of the gas itself, over which the utility has little control. This cost accounts for about 41 cents of every dollar of revenue received by a distribution utility. 1 The bill amount for the gas portion varies with price as well as amount consumed. Natural gas utilities also incur costs that are not dependent on a customer s consumption. These fixed costs may include: Meter reading Billing Fixed costs on plant and equipment o Depreciation and taxes o Distribution mains, meters, and service lines Most administrative and general expenses o Wages o Buildings, energy, etc. Natural gas storage Customer and service O&M Most utilities recover at least a portion of these costs through a fixed charge on a customer s bill. This is most often called the customer charge, but is also called minimum bill, facility charge, service charge, fixed charge, and access fee. In addition to recovering some of the fixed costs, the customer charge also represents a fee for readiness to Performance Benchmarks for Natural Gas Utilities, American Gas Association, January 31, 2015 Copyright 2015 by the American Gas Association. All rights reserved

2 serve, even if the customer does not use any gas for that billing period. 2 This charge is typically determined between the utility and its government regulators through a rate case. In the past few years the customer charge has increased in prominence in gas utility rate cases. In some cases utilities are finding it difficult to achieve authorized rates of return in an unpredictable gas market due in part to: declining use per customer; significant swings in the commodity cost of natural gas; increased costs from recent legal and regulatory mandates (pipeline safety, pension, etc.); and, growing bad debt costs. Some companies have sought to increase their customer charges to better capture the actual fixed costs of serving these customers, citing the following benefits: moderates volatility in customer bills; encourages utilities to promote customer conservation; makes utility earnings less dependent on sales volumes; improves cash flow, mitigating need for working capital; reduces winter bills for high use customers; reduces the need for future rate cases; and; Is a more appropriate way to recover fixed costs. This analysis updates a report done five years ago. 3 The purpose of this analysis is to illustrate the current levels of customer charges, estimate the portion of fixed costs that these charges cover, and track their historical growth. II. Executive Summary The customer charge is a part of the natural gas utility customer s bill that does not vary with consumption. Based on Internet searches and AGA surveys, this charge: is typically $11.25 per month for residential customers and $22 for small commercial customers (median values represent about 237 rate jurisdictions); represents approximately 19 percent of a residential customer s annual bill; typically recovers only 46 percent of a utility s actual fixed costs; and, would be about $24 per month for the residential sector, on average, in order to recover all of a utility s typical fixed costs. III. Current Customer Charge Levels A February 2015 internet search of natural gas utility tariffs provided data on customer charges for 197 rate jurisdictions in all states and the District of Columbia (see Appendix 2 Gas Rate Fundamentals, American Gas Association, Natural Gas Utility Rate Structure: The Customer Charge Component 2010 Update American Gas Association April 9,

3 1). Residential (excluding master metered apartments) and small commercial 4 rates were examined. The median customer charge for the residential sector was $11.25 per month, with 75 percent of the companies having a residential customer charge of $15.38 or less. The highest charge was $ The commercial customer charges showed a wider variation. For the small commercial customer, the median monthly customer charge was $22.00, with 75 percent at or below $ The high for this sector was $ Table Natural Gas Utility Monthly Customer Charges First Quartile Median Third Quartile Residential $9.00 $11.25 $15.38 Commercial $15.00 $22.00 $30.31 Based on that $11.25 monthly figure, the customer charge comprises 19 percent of the typical residential customer s annual natural gas bill. 6 The utilities were grouped by Census region to determine if charges varied by location. The median residential charge was highest in the Middle Atlantic region at $14.60 per month, compared to the lowest charge of $4.95 in the Pacific region. (See Appendix 2 for a map of the Census regions.) The highest median monthly commercial customer charge ($28.41) occurred in the New England region, while the Pacific region again had the lowest ($14.90 see Table 2). Table Natural Gas Utility Median Monthly Customer Charges by Census Region Census Region Residential Commercial New England $ $ Middle Atlantic $ $ East North Central $ $ West North Central $ $ South Atlantic $ $ East South Central $ $ West South Central $ $ Mountain $ $ Pacific $ 4.95 $ It should be noted that these variations in customer charges are caused by a number of factors, such as: the company itself age of system, number of customers, employee wages and benefits, etc.; 4 For tariffs with more than one commercial category, the lowest level of consumption was selected. 5 One tariff had a commercial customer charge in excess of $1,000, which was not included in the sample 6 Based on a total bill of $718 per customer calculated from Gas Facts 2013 Data 3

4 local regulatory environment regulatory philosophy (particularly in California), intervenor activity, etc.; geographic location climate, cost to install mains (e.g. rocky ground = higher cost, so proportionally more fixed costs compared to sandy soils), etc.; and, rate case frequency companies that have not had a rate case in a relatively long time tend to have a relatively lower fixed charge. IV. Customer Charges Relative to Utility Fixed Costs The customer charge recovers only a percentage of the utility s actual fixed costs, with the remainder of the fixed costs allocated to volumetric charges. In the spring of 2015, the American Gas Association asked its members, What percentage of the utility's fixed costs for the residential sector do you estimate is recovered in the residential monthly customer/service charge? Companies representing more than 62 rate jurisdictions in 32 states and the District of Columbia responded. The median recovery value of responders was 46 percent of actual fixed costs on a monthly basis. Only five responders estimated that they recovered 25 percent or less of the fixed costs through the customer charge (Table 3). Based on an $11.25 median monthly charge, on average the customer charge would be about $24 in order to recover all of a utility s fixed costs on a monthly basis. 7 Table 3 Portion of Fixed Costs Recovered by Customer Charge Monthly Basis At Most 25% 5 Companies At Most 50% 22 Companies At Most 75% 8 Companies Source: AGA Survey, 2015 On a monthly basis, the percentage of fixed costs recovered by the customer charge varied by geographic area (Table 4). The highest reported recovery portion is in the West South Central section of the country, while the lowest occurred in the Pacific region. Table 4 Regional Breakout of Portion of Fixed Costs Recovered by Customer Charge (Medians) Monthly Basis New England 31% Middle Atlantic 34% East North Central 64% West North Central 55% South Atlantic 48% East South Central 48% West South Central 85% Mountain 42% Pacific Source: AGA Survey, % 7 Median charge of $11.25/month divided by 0.46 (portion of fixed costs recovered) 4

5 V. Comparison to Previous Report This report updates an analysis from Of the 133 gas utility rate jurisdictions in both samples, 83, or 62 percent, increased their residential customer charge since For these companies, the average increase was $1.25 for the residential class. There was no change for 41 companies and six had a decline in their residential customer charge. For the commercial sector, the median increased $2.93 (Table 5). Regionally the largest increase in residential customer charge occurred in the East South Central ($4.00), and the lowest was a negative value (-$1.05) in the Pacific. Table 5 Natural Gas Utility Median Monthly Customer Charges 2010 vs Census Region Residential Commercial Residential Commercial New England $ $ $ $ Middle Atlantic $ $ $ $ East North Central $ $ $ $ West North Central $ $ $ $ South Atlantic $ 9.31 $ $ $ East South Central $ $ $ $ West South Central $ $ $ $ Mountain $ 9.50 $ $ $ Pacific $ 6.00 $ $ 4.95 $ United States $ Source: AGA Surveys, 2010 & 2015 $ $ $ Five years ago, AGA had surveyed its members, asking utilities to estimate what portion of their fixed costs were recovered by the customer charge. The results show that utilities today recover slightly more of their fixed costs through the fixed charge, but still less than 50 percent on average (Table 6). The largest relative increase in this proportion occurred in the South Atlantic region. Four of the nine Census regions exhibited a reduction in the portion of fixed costs recovered by the fixed charge. Table 6 Regional Breakout of Portion of Monthly Fixed Costs Recovered by Customer Charge (Medians), 2010 vs New England 36% 31% Middle Atlantic 40% 34% East North Central 47% 64% West North Central 47% 55% South Atlantic 22% 48% East South Central 46% 48% West South Central 88% 85% Mountain 30% 42% Pacific 23% 16% United States 40% Source: AGA Surveys, 2010 & % 5

6 VI. Trends in Customer Charges AGA surveys its members regarding customer bills on a quarterly basis. Results are available back to December While the survey does not specifically cover customer charges, it does ask what a customer s bill would be if the customer did not use any gas that month ( zero use ). The historical values for zero use should be a good indicator of trends in customer charges. Table 7 shows the historical average values for residential zero use bills for the month of December for various years. The average value started out at $4.91 in By 2014, the average value had risen to $ Table 7 Trends in Average Residential Customer Charge Levels, /85 12/90 12/95 12/01* 12/05 12/10 12/14 $4.91 $5.47 $6.73 $8.04 $8.91 $12.49 $13.95 Source AGA Surveys * December 2000 data not available NOTICE In issuing and making this publication available, AGA is not undertaking to render professional or other services for or on behalf of any person or entity. Nor is AGA undertaking to perform any duty owed by any person or entity to someone else. Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. The statements in this publication are for general information and represent an unaudited compilation of statistical information that could contain coding or processing errors. AGA makes no warranties, express or implied, nor representations about the accuracy of the information in the publication or its appropriateness for any given purpose or situation. This publication shall not be construed as including, advice, guidance, or recommendations to take, or not to take, any actions or decisions in relation to any matter, including without limitation relating to investments or the purchase or sale of any securities, shares or other assets of any kind. Should you take any such action or decision; you do so at your own risk. Information on the topics covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication. Copyright 2015 American Gas Association. All rights reserved. 6

7 Appendix 1 NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial CONTINENTAL ENERGY - ENSTAR NATURAL GAS CO AK $ $ SEMPRA - MOBILE GAS SERVICE AL $ 8.50 $ ARKANSAS OKLAHOMA GAS CORP - AR AR $ $ CENTERPOINT ARKLA AR AR $ 9.75 $ SOURCEGAS LLC AR AR $ $ SOUTHWEST GAS CORP AZ AZ $ $ UNISOURCE ENERGY SERVICES AZ $ $ PACIFIC GAS & ELECTRIC CO CA $ - $ 8.10 SEMPRA - SAN DIEGO GAS & ELECTRIC CO CA $ - $ SEMPRA - SOUTHERN CALIFORNIA GAS CO CA $ 4.90 $ SOUTHWEST GAS CORP CA CA $ 5.00 $ ATMOS ENERGY CORPORATION CO CO $ $ BLACK HILLS ENERGY - CO CO $ $ COLORADO SPRINGS, CITY OF CO $ $ SOURCEGAS LLC CO CO $ $ XCEL - PUBLIC SERVICE CO OF COLORADO CO $ $ UIL - CONNECTICUT NATURAL GAS CORP CT $ $ UIL - SOUTHERN CONNECTICUT GAS CO CT $ $ YANKEE GAS SERVICES CO CT $ $ WASHINGTON GAS LIGHT CO DC DC $ 9.90 $ CHESAPEAKE UTILITY CORP DE DE $ $ DELMARVA POWER & LIGHT COMPANY DE $ $ AGL - FLORIDA CITY GAS FL $ 8.00 $ 9.50 CHESAPEAKE UTILITY CORP FL FL $ $ GAINESVILLE REGIONAL UTIL GAS DEPT FL $ 9.75 TECO PEOPLES GAS SYSTEM INC FL $ $ AGL - ATLANTA GAS LIGHT CO GA $ $ LIBERTY UTILITIES GA GA $ $

8 Appendix 1 - Continued NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial THE GAS COMPANY HI $ 8.50 $ ALLIANT - INTERSTATE P&L IA IA $ BLACK HILLS ENERGY - IA IA $ $ LIBERTY UTILITIES IA IA $ 7.95 $ MIDAMERICAN ENERGY COMPANY IA IA $ AVISTA CORP - ID ID $ 8.00 $ MONTANA - DAKOTA UTILITIES INTERMOUNTAN ID $ 6.50 $ 9.50 AGL - NICOR IL $ $ AMEREN - ILLINOIS IL $ $ INTEGRYS - NORTH SHORE GAS CO IL $ $ INTEGRYS - PEOPLES GAS LIGHT & COKE CO IL $ $ LIBERTY UTILITIES IL IL $ 9.90 $ MIDAMERICAN ENERGY COMPANY IL IL $ $ MT CARMEL PUBLIC UTILITY CO IL $ $ CITIZENS GAS & COKE UTILITY IN $ 9.00 $ NISOURCE - NIPSCO IN $ $ VECTREN - INDIANA GAS CO INC IN $ $ VECTREN - SOUTHERN INDIANA GAS & ELECTRIC CO IN $ $ ATMOS ENERGY CORPORATION KS KS $ $ BLACK HILLS ENERGY - KS KS $ $ ONEOK - KANSAS GAS SERVICE KS $ $ ATMOS ENERGY CORPORATION - KY KY $ $ DELTA NATURAL GAS CO INC KY $ $ DUKE ENERGY KENTUCKY KY $ $ EQUITABLE RESOURCES KY KY $ 7.50 $ 7.50 LOUISVILLE GAS & ELECTRIC CO KY $ $ NISOURCE - COLUMBIA GAS OF KENTUCKY INC KY $ $ RICHMOND NATURAL GAS & SEWAGE WKS KY $ $ ATMOS ENERGY CORPORATION LA LA $ $ ATMOS ENERGY CORPORATION TRANS LA LA $ $ CENTERPOINT ARKLA LA LA $ $ CENTERPOINT ENTEX LA LA $ $ ENTERGY NEW ORLEANS, INC LA $ $

9 Appendix 1 - Continued NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial HOLYOKE GAS & ELECTRIC DEPT, CITY OF MA $ 6.00 $ LIBERTY UTILITIES MA MA $ 9.90 $ NATIONAL GRID - BOSTON GAS CO MA $ $ NATIONAL GRID - COLONIAL GAS CO MA $ 6.00 NATIONAL GRID - ESSEX COUNTY GAS CO MA $ $ NISOURCE - COLUMBIA GAS OF MASSACHUSETS INC MA $ $ UIL - BERKSHIRE GAS CO MA $ $ UNITIL - FITCHBURG GAS & ELECTRIC LIGHT CO MA $ 8.50 $ AGL - ELKTON GAS SERVICE MD $ 5.75 $ BALTIMORE GAS & ELECTRIC CO MD $ $ CHESAPEAKE UTILITY CORP MD MD $ 8.75 $ EASTON UTILITIES COMMISSION MD $ 9.65 $ NISOURCE - COLUMBIA GAS OF MARYLAND INC MD $ $ UGI - CENTRAL PENN GAS, INC MD MD $ 9.68 WASHINGTON GAS LIGHT CO MD MD $ $ ENERGY EAST - MAINE NATURAL GAS ME $ $ GAS NATURAL - BANGOR GAS CO LLC ME $ UNITIL - NORTHERN UTILITIES INC (ME) ME $ $ CONSUMERS ENERGY CO MI $ $ CONTINENTAL ENERGY - SEMCO MI $ $ DTE - CITIZENS GAS FUEL CO MI $ $ DTE - MICHIGAN CONSOLIDATED MI $ $ INTEGRYS - MICHIGAN GAS UTILITIES CO MI $ $ INTEGRYS - WISCONSIN PUBLIC SERVICE CORP MI MI $ 5.00 $ 7.50 XCEL - NORTHERN STATES POWER CO OF MICHIGAN MI $ 7.25 $ ALLIANT - INTERSTATE P&L MN MN $ 5.00 CENTERPOINT ENERGY MN MN $ 9.50 $ INTEGRYS - MERC MN MN $ 8.50 $ MONTANA - DAKOTA UTILITIES GREAT PLAINS MN MN $ 6.50 $ XCEL - NORTHERN STATES POWER CO OF MINNESOTA MN $ 9.00 $ AMEREN - UNION ELECTRIC CO MO $ $ LACLEDE GAS CO MO $ $ LIBERTY UTILITIES MO MO $ $ SOUTHERN UNION - MISSOURI GAS ENERGY MO $ $ THE EMPIRE DISTRICT GAS COMPANY MO $ $ ATMOS ENERGY CORPORATION MS MS $ 6.95 $ CENTERPOINT ENTEX MS MS $ $

10 Appendix 1 - Continued NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial MONTANA - DAKOTA UTILITIES CO MT MT $ 6.90 $ NORTHWESTERN ENERGY LLC MT MT $ 7.30 $ GREENVILLE UTILITIES COMMISSION NC $ 8.00 $ PIEDMONT NATURAL GAS CO INC NC NC $ $ SCANA - PUBLIC SERVICE CO OF NORTH CAROLINA NC $ $ MONTANA - DAKOTA UTILITIES CO ND ND $ $ MONTANA - DAKOTA UTILITIES GREAT PLAINS ND ND $ 3.50 $ 3.50 XCEL - NORTHERN STATES POWER CO OF NORTH DAKOTA ND $ $ BLACK HILLS ENERGY - NE NE $ $ METROPOLITAN UTILITIES DISTRICT NE $ MIDAMERICAN ENERGY COMPANY NE NE $ $ NORTHWESTERN ENERGY LLC NE NE $ 8.00 $ 9.00 SOURCEGAS LLC NE NE $ $ LIBERTY UTILITIES NH NH $ $ NATIONAL GRID - ENERGY NORTH NATURAL GAS INC NH $ 8.00 $ UNITIL - NORTHERN UTILITIES, INC. (NH) NH $ $ AGL - ELIZABETHTOWN GAS CO NJ $ 8.00 $ NEW JERSEY NATURAL GAS CO NJ $ 8.25 $ PUBLIC SERVICE ELECTRIC & GAS CO NJ $ 5.46 $ SOUTH JERSEY GAS CO NJ $ 9.63 $ CONTINENTAL ENERGY - NEW MEXICO GAS NM $ $ NATURAL GAS PROCESSING - ZIA NATURAL GAS CO NM $ $ NV ENERGY NV $ $ SOUTHWEST GAS CORP NV NV $ $ CENTRAL HUDSON GAS & ELECTRIC CORP NY $ $ CONSOLIDATED EDISON - ORANGE & ROCKLAND UTILITY INC NY $ $ CONSOLIDATED EDISON CO OF NEW YORK NY $ $ CORNING NATURAL GAS CORP NY $ $ 1, ENERGY EAST - NYSEG NY $ $ ENERGY EAST - ROCHESTER GAS & ELECTRIC NY $ NATIONAL FUEL GAS DISTRIBUTION CORP - NEW YORK NY $ $ 7.10 NATIONAL GRID - LONG ISLAND NY $ $ NATIONAL GRID - NIAGARA MOHAWK NY $ $ NATIONAL GRID - NY CITY NY $ $ ST LAWRENCE GAS CO INC NY $ $ VALLEY ENERGY, INC. NY $ 7.62 $

11 Appendix 1 - Continued NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial DOMINION EAST OHIO OH $ $ DUKE ENERGY OHIO OH $ $ NISOURCE - COLUMBIA GAS OF OHIO INC OH $ $ VECTREN ENERGY DELIVERY OF OHIO OH $ $ ARKANSAS OKLAHOMA GAS CORP - OK OK $ $ CENTERPOINT ARKLA OK OK $ $ ONEOK - OKLAHOMA NATURAL GAS CO OK $ $ AVISTA CORP - OR OR $ 4.25 $ MONTANA - DAKOTA UTILITIES CASCADE OR OR $ 3.00 $ 3.00 NORTHWEST NATURAL GAS CO OR OR $ 8.00 $ EQUITABLE RESOURCES PA PA $ $ NATIONAL FUEL GAS DISTRIBUTION CORP PA PA $ NISOURCE - COLUMBIA GAS OF PENNSYLVANIA PA $ $ PECO ENERGY CO PA $ $ PEOPLES NATURAL GAS COMPANY PA $ $ PHILADELPHIA GAS WORKS PA $ $ UGI - CENTRAL PENN GAS, INC PA PA $ $ UGI - PENN NATURAL GAS PA PA $ 2.19 $ 2.80 UGI - UGI UTILITIES, INC PA PA $ 8.55 $ 8.55 NATIONAL GRID - RI RI $ $ GREENWOOD COMMISSION OF PUBLIC WORKS SC $ $ PIEDMONT NATURAL GAS CO INC SC SC $ $ SCANA - SOUTH CAROLINA ELECTRIC & GAS CO SC $ $ MIDAMERICAN ENERGY COMPANY SD SD $ 8.87 $ MONTANA - DAKOTA UTILITIES CO SD SD $ 8.40 $ NORTHWESTERN ENERGY LLC SD SD $ 8.00 $ AGL - CHATTANOOGA GAS CO TN 13/16 25/29 ATMOS ENERGY CORPORATION TN TN $ $ KNOXVILLE UTILITIES BOARD TN $ 6.65 $ MEMPHIS LIGHT GAS & WATER DIVISION TN $ MIDDLE TENNESSEE NATURAL GAS UTIL DIST TN $ 7.00 $ PIEDMONT NATURAL GAS CO INC TN TN $ $ ATMOS ENERGY CORPORATION TX TX $ $ CENTERPOINT ENTEX TX TX $ $ CORPUS CHRISTI, CITY OF - GAS DIV TX $ $ COSERV GAS, LTD TX $ 7.00 $ QUESTAR GAS COMPANY UT UT $ 6.75 $

12 Appendix 1 - Continued NATURAL GAS CUSTOMER CHARGE Small Company State Residential Commercial AGL - VIRGINIA NATURAL GAS VA $ $ ATMOS ENERGY CORPORATION VA VA $ $ CHARLOTTESVILLE, CITY OF VA $ $ NISOURCE - COLUMBIA GAS OF VIRGINIA INC VA $ $ RICHMOND, CITY OF VA $ $ SOUTHWESTERN VIRGINIA GAS CO VA $ 9.55 $ WASHINGTON GAS LIGHT CO VA VA $ $ VERMONT GAS SYSTEMS INC VT $ $ AVISTA CORP - WA WA $ 9.00 $ MONTANA - DAKOTA UTILITIES CASCADE WA WA $ 4.00 $ NORTHWEST NATURAL GAS CO WA WA $ 7.00 $ PUGET SOUND ENERGY WA $ $ ALLETE - SUPERIOR WATER LIGHT & POWER CO WI $ 7.25 $ ALLIANT - WISCONSIN POWER & LIGHT CO WI $ 1.51 CITY GAS CO WI $ 8.50 $ INTEGRYS - WISCONSIN PUBLIC SERVICE CORP WI WI $ $ MADISON GAS & ELECTRIC CO WI $ $ WE ENERGIES WI $ 9.90 $ WISCONSIN GAS CO WI $ 9.90 $ XCEL - NORTHERN STATES POWER CO OF WISCONSIN WI $ $ DOMINION HOPE WV $ 8.99 $ EQUITABLE RESOURCES - Peoples WV WV $ 8.50 $ MOUNTAINEER GAS CO WV $ $ MONTANA - DAKOTA UTILITIES CO WY WY $ $ QUESTAR GAS COMPANY WY WY $ $ SOURCEGAS LLC WY WY $ $ Source: Spring 2015 Internet Search of Natural Gas Utility Tariffs 12

13 APPENDIX 2 U.S. CENSUS REGIONS Source: U.S. Dept. of Energy 13

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