Unleash the potential of epayment Joseph Chan Founder and CEO AsiaPay

Transcription

1 Unleash the potential of epayment Joseph Chan Founder and CEO AsiaPay Hong Kong. Australia. China. India. Indonesia. Malaysia. Philippines. Singapore. Taiwan. Thailand. Vietnam. United Kingdom

2 Global ecommerce Growth Global ecommerce Asia-Pacific leapfrogs North America to become world's largest regional ecommerce market. Source: emarketer A s i a P a y L i m i t e d

3 E-Payment Trends & Developments Source: rmagazine.com

4 Omni-Channel Development Evolution of e-commerce: From Single Channel to Omni Channel We now live in a world connected through different devices. In today s retail market, businesses have began to adapt an omni-channel approach to reach their target market wherever they are and on whatever device they may be using. Businesses who have ventured in omnichannel retailing should provide their customers with a convenient and seamless payment experience all throughout the checkout process across any device.

5 Mobile Payment

6 Merchant Going Mobile Demand for mobile payments has grown significantly in the past year as more consumers use their tablets and smartphones to purchase Responsive / Mobile optimized payment pages Mobile Point of Sale EMV/Chip-n-pin Mobile API (For In-App payment) Multi-channel payment reportings MOBILE POS

7 Omni-Channel Payment Omni-Channel Payment Platform Customers Merchants Payment Gateway Acquirers / Card Schemes / Payments Acquiring Banks Internet Merchant Website PayDollar PayCart / HRMS / ORMS Card Capture Processors e.g. OmniPay, Prizm Mobile Shopping Cart Payment Gateway e.g. MIGS, CyberSource Direct Connection Credit & Debit Cards Call Center 3-D Secure Processing Bank Account & Net Banking Retail / Kiosk ewallet Processing Currency Processing Wallet / Prepaid / Others emoto Other Plug-in Models Fraud Control IVRS Face-to-face vpos / mpos Multi-currency Multi-lingual Multi-user entitlement Transaction handling Flexible settlement Dynamic reportings Access control Web / Mobile API (Cash Counter)

8 Pan-Asia Payment Platform

9 Alternate Payments Hong Kong Australia China Indonesia * * * * Malaysia Philippines Russia Singapore Taiwan Thailand Vietnam ATM Cards Payment * Soon

10 Online Octopus Octopus Acceptance Merchant Web Browser Merchant Mobile Website Select Octopus to pay Pay via NFC enabled Mobile Device Or Pay via Octopus PC Reader Customer starts the Octopus app Scan the QR Code Customer taps the card for payment Customer taps the card for payment

11 WeChat Payment WeChat Payment

12 Payment Applications - Beyond a Sales Multi-bank, Multi-payment, Multi-currency Support up to 100 payment types / acquirers and close to 126 currencies Multi User Level Access and Reporting Multiple user level user access and reporting controls Dynamic Currency Conversion (DCC) Currency conversion with added choice of card currency Local Card & On-Us Card Filter Currency Local and specific issuer card filter Customized Payment Page Customized and hosted payment page at gateway Anti-fraud Real-time anti-fraud filter and alerts with customizable rules Multi-currency Processing (MCP) Multiple Currency conversion with added choice of customer preferred currency PayBooth Real-time direct payment to merchant account Payment Request (Link/QR) Payment request URL n QR code generation Payment Analyzer Real-time payment analysis MIS and charting tool Value-added Functionalities SchedulePay Multiple schedule recurring payment billing BatchPay Batch payment submission for processing MemberPay Express payment check out with member authentication and credit card tokenization TokenPay Tokenized member credit card for secure processing InstallPay Real-time installment payment processing EventPay Payment logging for parameterized events PromoPay Parameterized discount payment promotion processing evoucher Multi-channel voucher generation, fulfillment and reconciliation

13 Loyalty Point Redemption

14 Why Sales Dropout Major payment-related problems causing customers abandoned their online ticket booking

15 Fictionless Payment Member n Payment Tokenization Master Pass Visa CheckOut e-wallet Services

16 Fraud By Channel (airline) Source:

17 Optimized epayment Solution?? Benefits along epayment Technological Development Enhance Sales n Service (% potential incremental revenue) 1. Expanded payment options (+3-10% ) 2. Minimize drop-out with optimized processing time n throughput (3 9 seconds) (+ x %) 3. Enhanced uptime and minimal sales loss during gateway outage (> 99.9%) (+ y %) 3. Optimized approval rate (+ 3% - 10%) 4. Enhanced problem solving turnaround time with 7x24 support Save Costs n Risks (% payment cost savings out of revenue) 1. Lower effective MDR with local acquiring and DCC/MCP (+0.2% - 1%) 2. Lower transaction fee/costs especially with AFP (+0.2% - 1%) 3. Save chargeback risks / losses with enhanced authentication (3D-secure) and support (+0.1% - 0.5%) 4. Minimize financial loss with integrated effective fraud-prevention tools (+0.2% -2%) 5. Save substantial IT overheads on payment integration and migration (+0.1% - 0.2%) 6. Minimize data vulnerability security risks with PCI compliant support 7. Tax savings due to local acquiring

18 3D-Secure ACS n MPI (solution/service) Payment Gateway (EPG) and 3-D Secure Merchant Plugin (MPI) Wing Hang Bank (Hong Kong) Fubon Bank (Hong Long) BNU (Macau) Bangkok Bank (Thailand) Krungthai Card (Thailand) BDO (Philippines) BankMed (Lebanon) BRED (Laos, Fuji and Vanuatu) 3-D Secure Access Control Server (ACS) - OTP and Static psw Dah Sing Bank (Hong Kong) Krungthai Card (Thailand) BRED (Laos, Fuji and Vanuatu) Philippine National Bank (PH) Banco Comercial de Macau (Macau) emall Citi (HK)

19 About AsiaPay Leading epayment Service & Technology Provider in Asia since 2000 Head Office Countries Covered Operative Offices in Asia Professional Workforce No. of Banks / FIs Allied 3-D Secure Vendor Hong Kong Close to 100 Visa, MasterCard, American Express and JCB Compliance PCIDSS Level 1 compliant since 2006 Business Streams Payment Service Provider (TPP/IPSP/MSP/PF) Payment Gateway Solution Provider Payment Security Solution Product Vendor ebusiness System Development and Consultancy Our Vision To be the leading ELECTRONIC PAYMENT SERVICE AND TECHNOLOGY player in Asia and beyond. Our Mission To help our business partners grow their business through online by providing innovative, secure and cost-effective solutions that will make them competitive in the ecommerce landscape. Hong Kong. Australia. China. India. Indonesia. Malaysia. Philippines. Singapore. Taiwan. Thailand. Vietnam. United Kingdom

20 Key Client Reference

21 Opportunities for Digital Payment

22 Joseph Chan Thank You