Financial Services. FNS30315 Certificate III in Accounts Administration. based on the FNS Financial Services Training Package version 2

Transcription

1 Financial Services FNS30315 Certificate III in Accounts Administration based on the FNS Financial Services Training Package version 2 Effective from 2016 Date published January 2016

2 2016 Copyright Board of Studies, Teaching and Educational Standards NSW for and on behalf of the Crown in right of the State of New South Wales. This document contains Material prepared by the Board of Studies, Teaching and Educational Standards NSW for and on behalf of the Crown in right of the State of New South Wales. The Material is protected by Crown copyright. All rights reserved. No part of the Material may be reproduced in Australia or in any other country by any process, electronic or otherwise, in any material form, or transmitted to any other person or stored electronically in any form without the prior written permission of the Board of Studies, Teaching and Educational Standards NSW, except as permitted by the Copyright Act When you access the Material you agree: to use the Material for information purposes only to reproduce a single copy for personal bona fide study use only and not to reproduce any major extract or the entire Material without the prior permission of the Board of Studies, Teaching and Educational Standards NSW to acknowledge that the Material is provided by the Board of Studies, Teaching and Educational Standards NSW to include this copyright notice in any copy made not to modify the Material or any part of the Material without the express prior written permission of the Board of Studies, Teaching and Educational Standards NSW. The Material may contain third-party copyright materials such as photos, diagrams, quotations, cartoons and artworks. These materials are protected by Australian and international copyright laws and may not be reproduced or transmitted in any format without the copyright owner s specific permission. Unauthorised reproduction, transmission or commercial use of such copyright materials may result in prosecution. The Board of Studies, Teaching and Educational Standards NSW has made all reasonable attempts to locate owners of thirdparty copyright material and invites anyone from whom permission has not been sought to contact the Copyright Officer. Phone (02) Fax on (02) mila.buraga@bostes.nsw.edu.au Acknowledgements Units of competency from the FNS Financial Services Training Package in this syllabus are Commonwealth of Australia. Reproduced with permission. The following copyright warning applies to the material from the Training Package: All rights reserved. This work has been produced initially with the assistance of funding provided by the Commonwealth Government through the Department of Education and Training. This work is copyright, but permission is given to trainers and teachers to make copies by photocopying or other duplicating processes for use with their own training organisations or in a workplace where the training is being conducted. This permission does not extend to the making of copies for use outside the immediate training environment for which they are made, nor the making of copies for hire or resale to third parties. The views expressed in this version of the work do not necessarily represent the views of the Department of Education and Training. The Department of Education and Training does not give warranty nor accept any liability. Published by Board of Studies, Teaching and Educational Standards NSW GPO Box 5300 Sydney NSW 2001 Australia DSSP 26338

3 Contents Introduction to the Financial Services Curriculum Framework The Financial Services Curriculum Framework and Certificate III in Accounts Administration Status of units of competency for the Financial Services HSC courses and Certificate III in Accounts Administration Financial Services FNS30315 Certificate III in Accounts Administration The Financial Services Curriculum Framework includes the following documentation: the syllabus associated documents support materials. All of the Framework documentation is available on the BOSTES website at This document, Financial Services FNS30315 Certificate III in Accounts Administration, should be read in conjunction with the Financial Services Curriculum Framework Stage 6 Syllabus. Introduction to the Financial Services Curriculum Framework The Financial Services Curriculum Framework is a Board Developed HSC syllabus. It is based on qualifications and units of competency contained in the nationally endorsed FNS Financial Services Training Package and includes pathways to: FNS30315 Certificate III in Accounts Administration FNS30115 Certificate III in Financial Services. The Financial Services Curriculum Framework contains the following HSC VET courses (detailed in Section 2 of the Syllabus): Financial Services (120 indicative hours) Financial Services (240 indicative hours) Financial Services Specialisation Study (60 indicative hours). HSC VET courses have dual accreditation. Students can gain credit towards: the NSW Higher School Certificate (HSC) an AQF VET qualification eg Certificate III in Accounts Administration. As a result of the dual accreditation, HSC VET courses are governed by two sets of rules: HSC unit credit requirements determined by: HSC course requirements (detailed in Section 2 of the Syllabus) the requirements for satisfactory course completion outlined on the BOSTES Assessment, Certification and Examination (ACE) website 3

4 AQF VET qualification requirements specified in: the qualification packaging rules for FNS30315 Certificate III in Accounts Administration defined in the Financial Services Training Package Registered Training Organisation (RTO) policies. It is important to note that the rules and structure of HSC VET courses are not identical to the qualification packaging rules. RTOs offering training programs for the delivery and assessment of the Financial Services HSC VET courses must meet the requirements of the VET Quality Framework, the FNS Financial Services Training Package and the HSC course. The Financial Services Curriculum Framework and Certificate III in Accounts Administration The Financial Services Training Package qualification packaging rules for FNS30315 Certificate III in Accounts Administration requires the achievement of: 7 core units of competency 4 elective units of competency (minimum 1 listed elective). To achieve FNS30315 Certificate III in Accounts Administration as a part of the HSC, students will complete the following HSC VET courses from the Financial Services Curriculum Framework: Financial Services (240 indicative hours) 4 HSC credit units Financial Services Specialisation Study (60 indicative hours) 1 HSC credit unit. To be eligible for the award of the HSC, students must satisfactorily complete a pattern of study that includes 22 HSC credit units (refer to the BOSTES Assessment Certification Examination (ACE) website for further detail). 4

5 Financial Services HSC course requirements for Certificate III in Accounts Administration Refer to Section 2 of the Syllabus and qualification packaging rules for further details. HSC course requirements Financial Services (240 indicative hours) Students must undertake: five associated mandatory units of competency (110 HSC indicative hours) AQF VET qualification requirements FNS30315 Certificate III in Accounts Administration Students must achieve 11 units of competency 7 core plus 4 electives made up of four core and one elective two associated stream units of competency for the Accounting stream (75 HSC indicative hours) made up of one core and one listed elective HSC Content four mandatory focus areas plus the Accounting stream focus area HSC elective units of competency to a minimum of 55 HSC indicative hours (from the stream not already undertaken and/or the HSC elective pool) minimum of 70 hours of mandatory work placement Financial Services Specialisation Study (60 indicative hours) Students must undertake: units of competency not previously undertaken from the stream and/or the HSC elective pool to a minimum of 60 HSC indicative to be able to achieve Certificate III in Accounts Administration the remaining units of competency need to include: remaining 2 core units of competency for the qualification + 2 elective units of competency for the qualification 5

6 Work placement Work placement is a mandatory HSC VET course requirement with appropriate hours assigned to each HSC VET course. Non-completion of work placement means the student has not met the HSC VET course requirements and cannot count the HSC credit units for the course towards the award of their HSC. They would still be credentialled for the AQF VET qualification. Work placement is to be undertaken in an appropriate financial services work environment. The minimum work placement requirement for students undertaking FNS30315 Certificate III in Accounts Administration through the 240 indicative hours course is 70 hours. No additional hours required for Financial Services Specialisation Study (60 indicative hours). Students undertaking these courses as part of a school-based traineeship will meet the mandatory work placement hour requirements through the on-the-job training component of the traineeship. For units of competency that must be assessed in a financial services work environment, work placement provides an opportunity to collect evidence required for a student to be deemed competent. Recognition of Prior Learning (RPL) may be granted for mandatory work placement requirements. Students outside employment (ie not under the auspices of the school) may be recognised towards the requirement for work placement in a VET course ACE 8051 Assessment Certification Examination (ACE) website. Refer to the Work Placement in Financial Services document for further information. HSC Content The HSC Content for this industry curriculum framework is organised into focus areas. Each focus area prescribes the scope of learning for the HSC. This is drawn from the associated units of competency (outlined in Table 1 on the next page). Students undertaking the Financial Services (240 indicative hours) course must address: all mandatory focus areas: Financial operations Industry context Safety Work one stream focus area: Accounting. The content description for each focus area is detailed in Section 3 of the Syllabus. The HSC examination in Financial Services is based on the HSC Content (refer to Section 4 of the Syllabus). 6

7 Table 1 Focus areas and associated units of competency for FNS30315 Certificate III in Accounts Administration Mandatory Focus area Unit code Unit title Financial operations FNSACC301 FNSACC303 Process financial transactions and extract interim reports Perform financial calculations Industry context Work BSBWOR203 FNSINC301 Work effectively with others Work effectively in the financial services industry Safety BSBWHS201 Contribute to health and safety of self and others FNSINC301 Work effectively in the financial services industry Stream Focus area Unit code Unit title Accounting BSBFIA401 Prepare financial reports FNSACC302 Administer subsidiary accounts and ledgers HSC examination The Financial Services Curriculum Framework includes an HSC examination which provides the opportunity for students to have their HSC mark contribute to the calculation of their Australian Tertiary Admission Rank (ATAR). The Financial Services HSC examination can contribute up to two units towards the calculation of a student s ATAR. Students who have completed the Financial Services (240 indicative hours) course are eligible to sit for the Financial Services HSC examination. Students who want to sit for the Financial Services HSC examination must be entered for both the Financial Services (240 indicative hour course) and the Financial Services examination on Schools Online (Administration). It is the responsibility of the home school to enter students into VET Framework courses and VET HSC examinations when the course is studied at a TAFE NSW Institute or private provider. Students will sit for the Financial Services HSC examination at the same HSC examination centre where they sit all of their other written HSC examinations (usually at their home school). The HSC examination is independent of the competency-based assessment undertaken during the course and has no impact on student eligibility for FNS30315 Certificate III in Accounts Administration. 7

8 HSC examination specifications The HSC examination specifications, which describe the format of the external HSC examination, are contained in the Assessment and Reporting in Financial Services Stage 6 document. The Financial Services HSC examination will consist of a 2-hour written paper. The paper will consist of four sections: Section I objective response questions to the value of 15 marks Section II short-answer questions to the value of 30 marks Section III one extended response question to the value of 15 marks Section IV two structured extended response questions (one for each of the stream focus areas) each to the value of 20 marks. Candidates will be required to answer the question on the stream they have studied. The HSC examination in Financial Services is based on the HSC Content (focus areas). Relationship of the Financial Services (240 indicative hours) course structure to the HSC examination HSC units of competency HSC Content HSC examination one common written paper Associated mandatory units of competency Mandatory focus areas Financial operations Industry context Safety Work Section I 15 objective response questions Section II short answer questions Section III one extended response question Associated stream unit of competency Stream focus area Accounting Section IV two structured extended response questions one question for each stream candidates answer the question on the stream they have studied HSC elective units of competency no HSC Content not examinable 8

9 Status of units of competency for the Financial Services HSC courses and Certificate III in Accounts Administration To achieve FNS30315 Certificate III in Accounts Administration, the Financial Services Training Package requires students to achieve 11 units of competency: 7 core units of competency 4 elective units of competency. To achieve FNS30315 Certificate III in Accounts Administration as a part of the HSC, students will do the Financial Services (240 indicative hours) plus Financial Services Specialisation Study (60 indicative hours). To meet HSC course requirements, students completing the Financial Services (240 indicative hours) course must undertake five mandatory and two Accounting stream associated units of competency [five core and two electives (one listed) for FNS30315 Certificate III in Accounts Administration] plus a minimum of 55 HSC indicative hours of HSC elective units of competency. Students completing the Financial Services Specialisation Study (60 indicative hours) course must undertake an additional 60 HSC indicative hours of units of competency. HSC indicative hours Status in Financial Services Curriculum Framework Unit code Unit title Certificate III in Accounts Administration 7 core units 4 elective units min 1 listed max 3 other units from Cert III &/or IV 15 mandatory BSBWHS201 Contribute to health and safety of self and others core 15 mandatory BSBWOR203 Work effectively with others elective (max 3) 45 mandatory FNSACC301 Process financial transactions and extract interim reports core 10 mandatory FNSACC303 Perform financial calculations core 25 mandatory FNSINC301 Work effectively in the financial services industry core 40 accounting stream BSBFIA401 Prepare financial reports elective listed 35 accounting stream FNSACC302 Administer subsidiary accounts and ledgers core 185 sub-total HSC indicative hours mandatory and stream units of competency 9

10 To achieve FNS30315 Certificate III in Accounts Administration students must undertake the remaining core units of competency. HSC indicative hours Status in Financial Services Curriculum Framework Unit code Unit title Certificate III in Accounts Administration 7 core units 4 elective units min 1 listed max 3 other units from Cert III &/or IV 25 elective BSBITU306 Design and produce business documents core 20 elective BSBWRT301 Write simple documents core 230 sub-total HSC indicative hours mandatory, stream and remaining core units of competency For the HSC students must undertake a further 70 HSC indicative hours of units of competency [10 HSC indicative hours to meet the requirements of the Financial Services (240 indicative hours) course plus 60 HSC indicative hours to meet the requirements of the Financial Services Specialisation Study (60 indicative hours) course]. To achieve FNS Certificate III in Accounts Administration, these need to include two more units of competency that are elective for the qualification. HSC indicative hours Status in Financial Services Curriculum Framework Unit code Unit title Certificate III in Accounts Administration 7 core units 4 elective units min 1 listed max 3 other units from Cert III &/or IV 20 elective BSBCMM301 Process customer complaints elective listed 20 elective BSBCUS301 Deliver and monitor a service to customers elective listed 20 elective BSBCUS403 Implement customer service standards elective listed 30 elective BSBFIA302 Process payroll elective listed 20 elective BSBITU304 Produce spreadsheets elective listed 15 elective BSBITU305 Conduct online transactions elective listed 15 elective BSBRKG303 Retrieve information from records elective listed 10

11 HSC indicative hours Status in Financial Services Curriculum Framework Unit code Unit title Certificate III in Accounts Administration 7 core units 4 elective units min 1 listed max 3 other units from Cert III &/or IV 20 financial services stream BSBRKG304 Maintain business records elective listed 20 elective BSBWOR301 Organise personal work priorities and development elective listed 15 elective FNSACM301 Administer financial accounts elective listed 10 elective FNSACM302 Prepare, match and process receipts elective listed 20 financial services stream FNSACM303 Process payment documentation elective listed 30 elective FNSBKG405 Establish and maintain a payroll system elective listed 20 elective FNSCRD301 Process applications for credit elective listed 20 elective FNSCRD302 Monitor and control accounts receivable elective listed 25 elective FNSCRD405 Manage overdue customer accounts elective listed 25 elective FNSCUS402 Resolve disputes elective listed 20 elective FNSORG301 Administer fixed asset register elective listed 20 financial services stream FNSRTS301 Provide customer service in a retail agency elective listed 25 elective FNSRTS302 Handle foreign currency transactions elective listed 20 elective FNSRTS304 Administer debit card services elective listed 10 elective FNSRTS307 Maintain Automatic Teller Machine (ATM) services elective listed 15 financial services stream FNSRTS308 Balance cash holdings elective listed 20 elective FNSRTS309 Maintain main bank account elective listed 15 elective BSBDIV301 Work effectively with diversity elective (max 3) 25 elective BSBSUS301 Implement and monitor environmentally sustainable work practices elective (max 3) 11

12 HSC indicative hours Status in Financial Services Curriculum Framework Unit code Unit title Certificate III in Accounts Administration 7 core units 4 elective units min 1 listed max 3 other units from Cert III &/or IV 15 elective BSBWOR204 Use business technology elective (max 3) 40 elective FNSACC406 Set up and operate a computerised accounting system elective (max 3) 15 elective FNSFLT201 Develop and use a personal budget elective (max 3) 25 elective FNSFLT301 Be MoneySmart elective (max 3) 25 elective FNSIAD301 Provide general advice on financial products and services elective (max 3) 40 elective FNSINC401 Apply principles of professional practice to work in the financial services industry elective (max 3) 20 elective FNSPRT301 Establish entitlements to an intestate estate elective (max 3) 20 elective FNSPRT302 Administer a non-complex estate elective (max 3) 20 elective FNSPRT303 Administer a non-complex trust elective (max 3) 20 elective FNSRTS303 Balance retail transactions elective (max 3) 30 elective FNSRTS305 Process customer accounts elective (max 3) 30 elective FNSRTS306 Process customer transactions elective (max 3) 25 elective FNSRTS401 Manage credit card services elective (max 3) 30 elective FNSRTS402 Prepare government returns and reports elective (max 3) 20 elective FNSSAM301 Identify opportunities for cross-selling products and services elective (max 3) 12