Public Library Proficiency Skills Audit

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1 Public Library Proficiency Skills Audit Welcome to the Public Library Proficiency Skills Audit. The skills audit is designed to help you identify gaps in your knowledge and provide guidance for choosing your most appropriate continuing professional development activities. Outlined below are the 4 competencies and the auditable skills associated with these, as identified by ALIA. This skills audit is adapted from ALIA s Library knowledge and skills audit, developed by Alison Edwards AALIA (CP). The audit is based on the key proficiencies identified by ALIA as required for non LIS qualified individuals working in public libraries. More general skills sets have also been included. When marking the tables, consider how well you think you can apply the skill: Really well means that you are very proficient and have an advanced level of knowledge or skills. Well means that you are more than just proficient, but you could still learn more about the skill. I can do this means you are proficient and have a basic level of knowledge or skills. More practice means that you are not quite proficient, and need to learn more about this skill or knowledge. Learn this means that you need to learn this skill or knowledge. No interest means that this skill or knowledge has no interest to you or the career path you are pursuing. It could also be something you may wish to learn later in your career. ALIA PD SCHEME PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 1

2 1. Know your public library context. Public library staff should have a basic knowledge of their public library workplace. a) I have knowledge of the ethics and values of public library and information access. b) I have knowledge of the public library s role in proactively supporting freedom of information and customer confidentiality. c) I am aware of the role of the supporting professional organisations such as ALIA, IFLA, ALA, LIANZA. d) I understand the the role of the public library to enable members of Australian communities including new residents and emerging communities, to participate in all aspects of Australian life, including the democratic process. e) I am aware of the demographic profile of my community. f) I demonstrate awareness of Aboriginal and Torres Strait Islander culture. g) I understand the ways in which public libraries actively contribute to social inclusion for all members of the Australian community especially regarding literacy. h) I understand the way in which public libraries enable Australians to contribute to the economic wellbeing of their communities. i) I understand the ways in which public libraries support local cultural development and the enjoyment of creative arts esp reading. j) I understand the ways in which public libraries support participation in lifelong learning. k) I investigate ways in which my own experiences, skills and knowledge can be applied within a public library context. ALIA PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 2

3 2. Understand your public library structure and community The library service, the local government context, and the wider environment a) I am aware of the structure of the public library branches and/or programs. b) I understand my library s decision making bodies such as advisory committees and friends organisations and the processes that support them. c) I know key library policies, procedures and processes. d) I know why, how and when to add value to the service I offer. e) I know my library s collection strengths (subject areas, formats, etc). f) I am aware of key services my library offers its customers. g) I am aware of my local government s organisational structure (where does the library fit in?), and my local government s mission, goals and objectives. h) I am aware of local government decision making bodies and processes and the budget process, including allocation of funding within the council. i) I am aware of regional, national and international organisations that affect library structure and operation (e.g. regional consortia NSLA, APLA, etc). j) I have knowledge of public library regulations and standards (both state and national). ALIA PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 3

4 k) I am aware of communication practices between libraries (including ILL, LIS publications, data sharing, support for MOOCs). l) I have knowledge of legal issues affecting the library sector. m) I have a basic understanding of Australian copyright legislation and how it applies to libraries photocopying, etc. ALIA PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 4

5 3. Focus on your collection All public library staff should have a foundational knowledge of collection development and management. a) I have a basic understanding of the public library s collection policy and methods related to acquisition and deselection. b) I understand the strengths of my library s collection. c) I am aware that the library serves a broad range of community members and that the collection must service this diversity of need as much as possible. d) I have a basic understanding of the management and preservation methods for any unique or special collections and archives. e) I have a basic understanding of how my library s collection is organized for easy identification and retrieval. f) I am aware of basic cataloguing standards and have familiarity with some LIS terminology. g) I am familiar with the Library Management System, including knowledge of basic structure, content and usage. ALIA PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 5

6 4. Develop information literacy. All public library staff must have at least a basic level of information literacy, with a commitment to further their skills. a) I have a high focus on excellence in customer service with a focus on determining information needs. b) I am aware that different sectors of the community parents, children, business owners, community groups, Aboriginal and Torres Strait Islanders, older Australians, students etc have different information needs. c) I display sensitivity to diverse populations with varying needs, including finding ways to remove technological barriers and facilitate information access for patrons. d) I am familiar with emerging technology, and have knowledge of social media trends and tools such as Twitter, Facebook, Instagram, etc). e) I make an effort to keep abreast of changes in technology and am familiar with mobile devices, connectivity issues, printing. f) I place value on reading, and promote reading for every age and reading level. g) I maintain awareness of new titles, genres and bestselling items, in order to provide reader s advisory services. ALIA PUBLIC LIBRARY PROFICIENCY SKILLS AUDIT 6

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