Job Description. Lead Pharmacy Technician Aseptic Services & Consumer Liaison (Sterile Production Unit) Head of Pharmacy and Medicines Management

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1 Job Description Job title: Directorate/Department: Lead Pharmacy Technician Aseptic Services & Consumer Liaison (Sterile Production Unit) Diagnostics & Clinical Support - Pharmacy Grade: Band 5 Responsible to: Accountable to: Chief Technician, Sterile Production Unit Assistant Chief Pharmacist- Technical & Logistical Services Head of Pharmacy and Medicines Management JOB SUMMARY To take the lead in co-ordinating the day to day operational and technical aspects of the Sterile Production Unit. To contribute to the overall organisation and supervision of technical and operational aspects of the Sterile Production Unit to ensure a high-quality, safe, timely and consistent service. To participate in the training and assessment of all staff working in the Sterile Production Unit to ensure overall assurance of quality. To contribute towards effective and efficient medicine management in order to maintain and improve services to patients and clients, acting as customer liaison for aseptic & sterile products. The post holder will be based primarily at QMC Campus but will be expected to attend meetings at City Campus to enhance the effectiveness of the role as appropriate. VALUES AND BEHAVIOURS: NUH has a set of values and behaviours to improve the experience for our patients and our staff (We are here for you). This means that in undertaking this role the post holder is expected at all times to behave is a way that demonstrates commitment to the delivery of thoughtful patient care and continuous improvement as detailed in the table below. Thoughtful Patient Care Caring and helpful Polite, respect individuals, thoughtful, welcoming Helpful, kind, supportive, don t wait to be asked Listening, informing, communicating Safe and vigilant Clean hands and hospital so patients are safe Professional, ensure patients feel safe Honest, will speak up if needed to stay safe Clinically excellent Best outcomes through evidence-led clinical care Continuous Improvement Accountable and reliable Reliable and happy to be measured Appreciative of the contribution of others Effective and supportive team-working Best use of time & resources Simplify processes, to find more time to care Eliminate waste, investing for patients Making best use of every pound we spend Innovation for patients Empowerment to act on patient feedback

2 Compassionate, gentle, see whole person Value patients time to minimise waiting Improvement led by research and evidence Teaching the next generation KEY JOB RESPONSIBILITES 1. To support and deputise for the Chief Technician (SPU) in all aspects of the management and organization of the department, contributing to service delivery, assisting in forward planning and prioritisation of the work flow and liaising with key service users to ensure provision is appropriate and responsive to their needs. To supervise and check staff whenever necessary according to staff abilities and training requirements and to ensure adequate levels of staffing at all times. 2. In conjunction with the Chief Technician (SPU), to be involved in the forward planning and development of all aspects of Sterile Manufacturing activities, considering new strategies and services, ensuring the department functions in the most efficient and cost-effective manner, providing assurance for the quality of the products and service provided. 3. To be fully involved in the organisation and management of the external client focussed activities of the Sterile Production Units, acting as the department client contact. To deal with telephone and face-to face enquiries from a wide range of staff groups, resolving where possible and referring appropriate queries to relevant members of the pharmacy team. 4. To ensure the delivery of complex sterile and aseptic products, participating in all aspects of the manufacture of sterile batch production, specialist aseptic dispensing activities, clinical trial material preparation, CIVAS activities, cytotoxic reconstitution services and Neonatal, Paediatric and Adult TPN in isolators and laminar air flow cabinets. 5. To organise Band 6 Pharmacists, Technicians, Assistant Technical Officers and trainee members of staff working within the Sterile Production Units according to service needs, staff abilities and training requirements to ensure adequate levels of staffing at all times, including those outside normal working hours. 6. To liaise with Quality Control, other pharmacy areas, pharmacy staff and other clients to resolve any technical queries or problems with product requests, referring any clinical queries to the appropriate specialist for resolution. 7. To liaise with Quality Control for environmental and personnel monitoring, raw material testing, final product testing and all aspects of quality assurance, participating in the maintenance and monitoring of staff, equipment and rooms. 8. To participate in the production management team with respect to planning and organisation of MHRA Inspectorate visits to ensure the maintenance of all DoH licences held and to help implement any recommendations made. 9. To ensure that all working procedures and guidelines in the Sterile Manufacturing Unit are clear and followed to make certain that all dispensing, manufacturing, checking and other activities are safe, accurate and compliant with the Guide to Good Manufacturing Practice, the Trust Risk Management policies and other legal requirements such as COSHH, manual handling and health and safety.

3 10. To assist in providing technical advice on the manufacture and supply of material for experimental and clinical trial use, to manufacture products and to ensure that all relevant documentation is provided and completed fully. 11. To maintain the rotation and stock control systems for raw materials, labels, containers and disposables used in the section to ensure that the Sterile Manufacturing stock is maintained and managed at the most appropriate level for an effective service, whilst minimising expenditure, stockholding and wastage. To lead and participate in all stocktaking activities, ensuring procedures are followed to maintain accurate stock balances and identifying, investigating and reconciling stock discrepancies in a timely manner. 12. To maintain effective communication with colleagues, other departmental, ward and medical staff and personnel in other hospitals etc. providing support and advice on all aspects of sterile & aseptic work and to promote the department as a centre of excellence. 13. To be involved in ensuring that all audit, Ascribe and documentation records necessary for the running of the department are maintained at all times, that worksheets and procedures (SOPs) are periodically reviewed and that the policies and procedures laid down by the Senior Pharmacists in Production Services, are carried out. 14. To supervise and check Assistant Technical Officers in the production of batches. To ensure that all personnel work in a safe manner in a safe environment, handling hazardous materials according to working procedures, that all equipment is well maintained, checked and in a safe and clean state for use and those records for servicing and maintenance are kept in order to reduce any cross contamination risk. 15. To carry out accuracy checks in all aspects of production. 16. To support and assist the Chief Technician and the Lead Technician (Training) in training all levels of staff according to the approved in-house training programme, to participate in the NVQ training and assessment process to ensure safe and effective service delivery in all aspects of Sterile Production. To ensure that new staff inductions are carried out promptly, documented and communicated to the departmental training team. 17. To participate in formal and informal systems that monitor the performance, assess the competence and identify the potential for development of all staff providing Sterile Production services. 18. To ensure that Trust and internal Pharmacy policies and procedures are followed, including leave, sickness, disciplinary, Health & Safety, COSHH, manual handling and security by all staff in Non-Sterile Manufacturing. 19. To participate in the full departmental programme of validated checking and training schemes in accordance with agreed protocols. 20. To issue and final accuracy check controlled drugs in line with departmental procedures to meet legal requirements. 21. To work independently at all times and to participate in continuing professional developments, keeping abreast of current practice and new technologies, products and developments in the fields of IT and Sterile Production. To assist in the implementation of such developments and changes smoothly to maximise efficiency and to assist in research, promotion and publication of relevant studies, attending such courses as appropriate.

4 General Pharmacy Duties 22. To participate and assist in the delivery of the department technician and support staff training programmes (e.g. competency frameworks and personal development plans) facilitating planned assessments and validations, working closely with the training team to ensure training needs of staff are communicated and delivered 23. To participate as an appraiser and appraisee in the departmental individual professional development review and KSF competency processes, supporting and working towards identified objectives and training requirements in order to maintain and continuously develop performance for the benefits of service and patient care. 24. To liaise with other chief, lead and senior technicians in the department on all aspects of the technician rota and staffing levels in all sections 25. To undertake project/audit work as required. 26. To participate in the interviewing and selection of staff for the Pharmacy department. 27. To adhere to all relevant legislation, such as the Medicines Act, GMP, GLP, GCP, H&S, COSHH, etc. and to Trust policies. 28. To contribute to departmental procedures at the request of the policies and procedures committee. 29. To be accountable for own professional practice at all times, in accordance with the Code of Ethics of the General Pharmaceutical Council of Great Britain. 30. To maintain confidentiality in all work areas. 31. To undertake annual mandatory training e.g. manual handling, fire, security, basic life support etc. 32. To participate in the provision of rostered flexible shift working including unsupervised, specialized evening, weekend and bank holiday out of hours service for aseptic dispensing and cytotoxic reconstitution in accordance with departmental rotas, in order to fulfil contractual obligations and service commitments. 33. To undertake any other duties that may reasonably be required as agreed with senior staff. GENERAL DUTIES In addition to the key job responsibilities detailed in this job description all employees at Nottingham University Hospitals NHS Trust are expected to comply with the general duties detailed below: Infection Control To maintain a clean, safe environment, ensuring adherence to the Trust s standards of cleanliness, hygiene and infection control. Health and Safety

5 To take reasonable care to prevent injury to themselves or others who may be affected by their acts or omissions To co-operate fully in discharging the Trust policies and procedures with regard to health and safety matters To immediately report to their manager any shortcomings in health and safety procedures and practice To report any accidents or dangerous incidents to their immediate manager and safety representative as early as possible and submit a completed accident/incident form. To use protective clothing and equipment where provided Whilst the aim of the Trust is to promote a co-operative and constructive view of health and safety concerns in the organisation, all staff must be aware that a wilful or irresponsible disregard for safety matters may give rise to disciplinary proceedings. Governance To actively participate in governance activities to ensure that the highest standards of care and business conduct are achieved General Policies Procedures and Practices To comply with all Trust policies, procedures and practices and to be responsible for keeping up to date with any changes to these. WORKING CONDITIONS The post holder will work in the clean room assembling and preparing medication in a sterile environment after completing their training. Working in the clean room area requires protective clothing to be worn, consisting of: overshoes, gloves, hair net/cap and overcoat. The post holder will also be required to work in the office areas using a computing keyboard and VDU to order and charge out stock. The post holder may need to deliver treatments to nursing staff in clinical areas and wards where patients are present, (on occasions they may be exposed to unpleasant sights and smells, which may include bodily fluids). The post holder will also be involved in unpacking deliveries of infusion fluids, drugs and disposables from pharmacy stores. ACCESS TO PATIENTS In undertaking the duties outlined above the post holder will have access to patients. This means that the post is exempt from the Rehabilitation of Offenders Act 1974 and all post holders must disclose any criminal conviction including those considered as spent under the Act. Post holders appointed to this will be required to consent to a check through the Criminal Records Bureau. REGISTERED HEALTH PROFESSIONALS All persons appointed to the post are required to hold registration with their appropriate professional Regulatory Body and to comply with their professional code of conduct. Evidence of on-going registration will be required.

6 JOB REVISION This job description should be regarded as a guide to the duties required and is not definitive or restrictive in any way. The duties of the post may be varied from time to time in response to changing circumstances. This job description does not form part of the contract of employment Service Review A strategic review of all Trust services is taking place, as a result of which some services, or parts of some services, may transfer from one campus to the other. This will be decided in accordance with the most appropriate way to provide the best healthcare for patients in the future and all staff will be fully consulted on about the impact of any such decisions. AP/RK/LC Feb16

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