STELLENBOSCH MUNICIPALITY

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1 STELLENBOSCH MUNICIPALITY LONG-TERM WATER CONSERVATION AND WATER DEMAND MANAGEMENT STRATEGY EXECUTIVE SUMMARY (Final Report) FEBRUARY 2012

2 STELLENBOSCH MUNICIPALITY WATER CONSERVATION AND WATER DEMAND MANAGEMENT STRATEGY (10 YEAR IMPLEMENTATION PLAN)

3 OVERVIEW AND BACKGROUND South Africa is water scarce country faced with the challenge of water demand by various sectors of economy. The Government mandated the Department of Water Affairs (DWA) to be a legal custodian of water and forestry and to ensure that these resources are sustainable managed for future generations, in equitable manners. In order to sustain the aforementioned resources, the government had to develop legislations (National Water Act and the Water Services act) and strategies (National Water Resource Strategy) that will inform the management of water resources and sanitation. All of the aforementioned prescripts of Government promote democratisation and community-based management of water resources, which is characterized by community participation. Various studies were commissioned by DWA to gain an understanding on the extent of water losses in Municipalities (DWA, 2006). A survey on water losses was conducted by DWA s Water Services Unit in a number of Municipalities. The study has shown that the average water losses in Municipalities which were surveyed is between 18% and 58.6%, with annual losses of up to 69% recorded in Emfuleni Municipality. DWA has commissioned a follow-up study to understand the factors leading to such high water losses. On the 17th March 2008, The South African Minister of Water Affairs send a strong message on the need to conserve water. She further emphasized that Water Conservation and Water Demand Management (WC/WDM) are gaining increasing importance in DWA. The DWA s commitment to WC/WDM is supported by the initiatives rolling-out a pilot programme in 2007 in eight Municipalities. The Pilot Programme was aimed at reducing water losses, estimated at 29%, to 15%. The National Department of Water Affairs has developed a multi-sectoral WC/WDM strategy. One of the sectors that the strategy focuses on is Local Authorities (Domestic Use). South Africa has about 284 Local Authorities which were created through the Municipal Demarcation Act No.27 of 1998 (DWAF, 2007). This includes six (6) metropolitan munic i pa lit ies, f o r t y- seven (47) District Municipalities and two hundred and thirty-one (231) Local Municipalities. All these Municipalities have to formulate WC/WDM strategy that could assist them in addressing water losses/wastages and also ensure efficient management of their water services infrastructure. It is with above in mind, that the Department of Water Affairs has appointed a Specialist Consultant to draft a comprehensive Water Demand Management Strategy.

4 EXECUTIVE SUMMARY South Africa is a water scarce country and Stellenbosch Municipality is no exception. It is therefore imperative that the municipality has a Water Conservation and Water Demand Management (WC/WDM) Strategy that is realistic, economical and implementable The Strategy assumes that WC/WDM needs to become a management paradigm based on the following principles: a) Water Institutions should endeavour to supply water in an efficient and effective manner minimising water losses and promoting WC/WDM to their consumers. b) Consumers should not waste water and should endeavour to use water efficiently. c) WC/WDM must be considered as part of the Water Resources and Water Services planning process The following elements contained in this Strategy will ensure that it is implemented: A framework within which action can be taken. A continuous improvement philosophy where ongoing planning, implementation, evaluation and corrective action is taken. An analysis and assessment of all aspects of water demand for the municipality and where savings can be achieved. The inclusion of enabling objectives and programs, not just implementation objectives. Comprehensive enabling objectives which include such critical aspects without which implementation cannot happen e.g. how to finance and capacitate (internal human resources and outsourcing/contracting) the strategy and budgets attached to each program. Monitoring objectives that enable the evaluation of progress and improvements t o the strategy to be made. The strategy will ensure long term economic, financial, social and environmental benefits.

5 The continuous improvement framework is shown in Figure E1 below: Fig E1: Continuous Improvement Framework As the municipality goes through the PDCA (Plan, Do, Check, Act) cycle on an annual basis there is the expectation that the knowledge of where and how to achieve water savings will improve. The goal is for the municipality to adopt WC&WDM as a key Water Services Strategy, with sub- goals of: give priority to its implementation and ensure enabling environment with adequate ongoing planning, management, monitoring and corrective action. The Framework of Action for the Strategy is depicted in Figure E2:

6 Framework of Action The municipa lity must adopt WC&DM as a key Wate r Service s Stra tegy Give priority to implementation of WC&DM Ensure a dequa te ongoing planning, manage ment, monitoring and corrective action Give priority to the IMPLEMENTATION of Goal A W C&DM Goal B Ensure adequate ENABLING ENVIRONMENT with ongoing planning, management, monitoring and corrective action IMPLEMENTATION OBJECTIVES Reduce water demand by Ml per annum b y 2021/ % Reduction Objectives Wa ter Se rvices Authority and Provide r Wa ter Re source s Municipal w ater network Domestic Indigent Commercial Industria l Gove rnment Municipalit Fig E2: Frame work of Targets: % reduction in 10 years % A1 REDUCE REAL LOSSES 55.3% Reduction A2 A3 A4 REDUCE CONSUMPTION OF EXISTING CUSTOMERS INCREASE ALTERNATIVE WATER SOURCES ENSURE THE EFFICIENT USE OF WATER IN NEW DEVELOPMENTS 18.4% Reduction 18.5% of reduction of existing customers Increase alternative sources of w ater Re duce real losses Reduce w ater consumption of ex isting custome rs Ensure the e fficient use of wa ter in new deve lopments ENABLING OBJECTIVES B1 ENSURE AND MAINTAIN ADEQUATE INFORMATION / POLICIES TO SUPPORT DECISION MAKING Effective Management B2 ENSURE ALL DECISIONS ARE SUPPORTED BY INTEGRATED RESOURCE PLANNING (IRP) Effective Integra ted Water Resource Planning a nd Manage ment B3 ENSURE ADEQUATE FINANCIAL RESOURCES AND PROCESSES TO FINANCE WC&WDM AND MINIMISE COMMERCIAL AND METERING LOSSES Adequate Financial Resources B4 ENSURE ADEQUATE HUMAN RESOURCES AND HUMAN RESOURCE PROCESSES Adequate Huma n Resources B5 ENSURE ADEQUATE STAKEHOLDER BUY-IN AND COMMITMENT Ade quate Stake holde r by-in Adequa te Stakeholder by-in B6 MONITOR THE IMPACT OF WC/WDM MEASURES AND KPIS Adequate Mea sures & KPIs

7 The f r a m e w o r k highlights which sphere (Water Services Authority, Water R e s o u r c e s, Municipal water network and customer category) the objective impacts. Under each objective there are a number of programs which contribute to the achievement of the objective. The water savings potential has been analysed and calculated and is shown in Figure E3 below: Fig E3: Stellenbosch Municipality total water savings potential The potential water savings has been allocated to each objective and program and then allocated to a particular year based on the strategy. This is depicted in Table E1. The budgets in Table E2 and Table E3 depict the projected amount to be spent each year to achieve the objectives. The costing and resultant budgets are based on a number of assumptions. The budgets should therefore be used as a guideline and reviewed and updated on an annual basis.

8 Table E1: Water Savings Objective Progra m Total Description numbe r numbe r Kl/d A1 A2 REDUCE AND MAINTAIN LOW LEVELS OF WATER LOSSES THROUGH THE RETICULATION SYSTEM -- Total Ml/a 2012 / / / / / / / / / /21 A1.1 Reduce and maintain low levels of water losses through Active Leak Control of the reticulation system A1.2 Reduce and maintain low levels of water losses through pressure management of the reticulation system A1.3 Rehabilitation and replacement of componets of the network system A1.4 Preventative Maintenance A1.5 Passive Leak Control A1.6 Develop a uniform O&M Policy Inc Inc REDUCE AND MAINTAIN LOW LEVELS OF WATER WASTAGE AND INEFFICIENT WATER DEMAND BY EXISTING CONSUMERS -- A2.1 Implement water tariffs that promote WC&DM A2.2 Educate consumers to reduce water wastage and inefficient use Inc Inc A2.3 Regulation to prevent water wastage and inefficeint usage and enforcement of penalties for water wastage Inc Inc A2.4 Comprehensive water projects in low income areas A2.5 Promote and assist domestic consumers to undertake water audits Inc Inc A2.6 Plumbing retro-fit programme -- - Domestic Business/commercial A2.7 Water-wise gardening scheme A2.8 Support Programme for Large Consumers (including Government) -- - Large Consumers Schools A2.9 Monitor consumers and inform them of large deviations Inc Inc A2.10 Reduction of water demand by Municipal Departments A3 INCREASE USE OF ALTERNATIVE WATER RESOURCES A3.1 Educate consumers to increase the use of alternative sources A3.2 Regulation that promotes alternative sources A3.3 Promote Grey-water recycling A3.4 Promote Consumer Boreholes A3.5 Promote Rainwater harvesting A3.6 Increase the volume of treated effluent re-use supplied by municipality -- - to irrigation water standard - to potable water standard A4 ENSURE THE EFFICIENT USE OF WATER IN NEW DEVELOPMENTS A4.1 Regulation and enforcement to prevent water wastage and promote alternative sources A4.2 Provide incentives for developers A4.3 Develop new engineering standards A4.4 Incentives to new consumers to minimise inefficient use A4.5 Develop plumbing standards, particularly for low cost housing TOTALS

9 Table E2: Budgets: Implementation Objectives Objective number A1 A2 Program number Description Total (R1000s ) 2012 / / / / / / / / / /22 REDUCE AND MAINTAIN LOW LEVELS OF WATER LOSSES THROUGH THE RETICULATION SYSTEM A1.1 Reduce and maintain low levels of water losses through Active Leak Control of the reticulation system A1.2 Reduce and maintain low levels of water losses through pressure management of the reticulation system A1.3 Rehabilitation and replacement of componets of the network system A1.4 Preventative Maintenance A1.5 Passive Leak Control A1.6 Develop a uniform O&M Policy REDUCE AND MAINTAIN LOW LEVELS OF WATER WASTAGE AND INEFFICIENT WATER DEMAND BY EXISTING CONSUMERS A2.1 Implement water tariffs that promote WC&DM A2.2 Educate consumers to reduce water wastage and inefficient use A2.3 Regulation to prevent water wastage and inefficeint usage and enforcement of penalties for water wastage A2.4 Comprehensive water projects in low income areas A2.5 Promote and assist donestic consumers to undertake water audits A2.6 Plumbing retro-fit programme -- - Domestic Business/commercial A2.7 Water-wise gardening scheme A2.8 Support Programme for Large Consumers (including Government) -- - Large Consumers Schools A2.9 Monitor consumers and inform them of large deviations Inc A2.10 Reduction of water demand by Municipal Departments A3 INCREASE USE OF ALTERNATIVE WATER RESOURCES A3.1 Educate consumers to increase the use of alternative sources A3.2 Regulation that promotes alternative sources A3.3 Promote Grey-water recycling A3.4 Promote Consumer Boreholes A3.5 Promote Rainwater harvesting A3.6 Increase the volume of treated effluent re-use supplied by municipality A4 ENSURE THE EFFICIENT USE OF WATER IN NEW DEVELOPMENTS A4.1 Regulation and enforcement to prevent water wastage and promote alternative sources A4.2 Provide incentives for developers A4.3 Develop new engineering standards A4.4 Incentives to new consumers to minimise inefficient use A4.5 Develop plumbing standards, particularly for low cost housing TOTALS

10 Table E3: Budgets: Enabling Objectives Objective number B1 Program number Description Total (R1000s ) 2012 / / / / / / / / / /22 ENSURE AND MAINTAIN ADEQUATE INFORMATION / POLICIES TO SUPPORT DECISION MAKING B1.1 Management Information Systems B1.2 Establish District Management Areas and Zones (including metering and logging) B1.3 Undertake Regular Water Balance B1.4 Upgrade the telemetry system B1.5 End-use and consumer behaviour research External Study by DWA B2 B3 B4 B1.6 Development of decision-making policies on WC/W DM External Study by DWA ENSURE ALL DECISIONS ARE SUPPORTED BY INTEGRATED RESOURCE PLANNING (IRP) B2.1 B2.2 Ensure the use of IRP principles for water resource planning Ongoing review of the impact of WC/DM on proposed new bulk infrastructure Inc ENSURE ADEQUATE FINANCIAL RESOURCES AND PROCESSES TO FINANCE WC&WDM AND MINIMISE COMMERCIAL AND METERING LOSSES B3.1 Ongoing revision of tariffs and tariff structure to promote WC/WDM while at the same time ensuring adequate financial resources. Included under A2.1 B3.2 Introduce informative billing Inc B3.3 Commercial data validation Inc B3.4 Meter Management / Replacement Program B3.5 Management of meter readings Inc B3.6 Resolve billing exception reports Inc B3.7 Management of large consumer meters Inc B3.8 Reduction of illegal connections B3.9 Establishment of WC/DM fund B3.10 Seek funding and joint ventures ENSURE ADEQUATE HUMAN RESOURCES AND HUMAN RESOURCE PROCESSES B4.1 Development of suitable component of human resources to implement WC/DM B5 B6 B4.2 Development of WC/WDM working procedures and responsibilities ENSURE ADEQUATE STAKEHOLDER BUY-IN AND COMMITMENT B5.1 Political and management buy-in B5.2 Partnerships and cooperation with other institutions B5.3 Public Participation MONITOR THE IMPACT OF WC/WDM MEASURES AND KPIS B6.1 Monitor the impact of WC/WDM measures B6.2 KPIs and Benchmarks on WC/W DM TOTALS

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