Market Overview and Regulation in Albania

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1 Market Overview and Regulation in Albania Altin RRAPAJ Director of Market Regulation Authority of Electronic and Postal Communications (AKEP) 6th InfoCom Albania - Telecom Forum SE EUROPE REGULATORS SUMMIT May 12, Tirana, Albania

2 Market Development: Main trends Market turnover in decline since 2009 (exc. 2012) Fixed broadband subscribers: Growing trend (rate of growth slowing down) Mobile subscribers: Increased usage of broadband Lower number of GSM Subscribers/higher usage Fixed telephony subscribers: in decline since 2009 Increased usage of bundled services: double and triple play, even 4-play offers lately from Albtelecom 2

3 Market TURNOVER 3 Total market Turnover 2014: 297 mil. 17% annual decline Main operators revenues in decline since 2009 (with some exceptions in 2012) Total Turnover Trends Revenue from mobile v fixed networks: 78% v 22% Mobile networks: 13% decrease Fixed networks: 27% decrease Albtelecom: -33% AO: -11% AMC Vodafone Eagle Plus AMC Vodafone Albtelecom (EM) Plus Albtelecom (Fiks) OA Million ALL Million ALL

4 Revenue Market Shares Vodafone: 47% (50% in 2013) AMC: 35% (33% in 2013) EM 12% (11% 2013) Plus 6% (6% 2013) 4 Albtelecom (fix): 66% (72% in 2013) Abcom 16% of total Fixed 46% of total AO (35% in 2013) Mobile Networks Revenue 2014 Albtelecom 12% Plus 6% Vodafone 47% AMC 35% ABBISNET 4% AO te tjere 6% A. T. U. 2% ASC 5% ABCOM 16% Fixed networks Revenues 2014 Albtelecom Fiks 66%

5 Fixed Broadband End of 2014: Subscribers Annual Growth: 13%. 7.3% subscribers per 100 population 26% subcribers per 100 HH 5 Market shares: Albtelecom 40% market share Three main alt.nets: 11-23% each Four main operators: triple play (Internet, telephony, TV) Albtelecom IPTV subscribers 19% of total broadband subscribers Fixed Broadband Subscriptions % 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Pjeset e tregut broadband fiks Albtelecom Abcom Abissnet ASC OA te tjere 19% 18% 17% 16% 13% 5% 7% 7% 8% 13% 6% 11% 11% 11% 11% 11% 21% 22% 24% 23% 59% 43% 42% 40% 40%

6 Fixed broadband by technology 6 Albania EU DSL: 62% (FTTN/C 56%) Cable 24% Cable DOC SIS 3.0: 12% of total cable NGA Subscribers: 66% mostly FTTN/C scope for more speed (VDSL?) DSL: 72% (VDSL included) Cable 18% Cable DOC SIS 3.0: 80% of total cable NGA: 27% mostly VDSL, FTTH/B and Cable DOC SIS 3.0 Albania 2014 DSL over 100% copper line 6% 100% DSL (VDSL included) FTTH/B Cable (DOCSIS 3.0 included) Other Cable 21% Other 7% 80% 60% 40% NGA Cable DOC SIS 3.0 3% FTTH/B 7% DSL over FTTN/C 56% 20% 0% Source:

7 Fixed broadband by Download Speed 7 60% of fixed broadband subscribers on 4-10 Mbps Fast (30 Mbps) and ultrafast (100 Mbps) broadband: Albania: insignificant (very close to 0%) EU: Ultrafast: 3% of HH Fast: 15% of HH 60% Fixed broadband subscribers by speed: Albania % 0% 4% 8% 28% 256 kbps up to < 2 Mbps 2 Mbps deri ne < 4 Mbps 4 Mbps up to < 10 Mbps 10 Mbps up to < 30 Mbps 30 Mbps up to < 100 Mbps 100 Mbps or more

8 2,0% 2,6% 3,0% 3,6% 3,8% 5,4% 5,8% 6,3% 6,7% 8,1% 10,0% 12,7% Fixed telephony and broadband 8 Fixed telephony Fixed broadband subsc./12% decrease Urban/Rural Areas: 95% v 5% 41% of Subscribers in Tirana Region Penetration by region: % subsc./13% increase Urban/Rural Areas: 93% v 7% 47% of Subscribers in Tirana Region Penetration by region: 2-13% Albtelecom OA Total 14,0% 12,0% 10,0% 8,0% Number of fixed broadband subscribers per 100 Avg.penetration 7.31% ,0% ,0% ,0% - 0,0%

9 Mobile Broadband million users 18% Annual Growth: Mobile Phones: 13% increase USB/Modem: 63% increase 51% penetration per 100 population 38% of active telephony subscribers used 3G services in 2014 Mobile data increase by 148% G Broadband Users Mobile Phone USB/Modem 3G Broadband Users Mobile Phone Active Telephony Users

10 Mobile Telephony 4.8 million SIM users/172% penetration 3.4 million active users/119% penetration 8-9% reduction in subscribers Increased proportion of prepaid users: from 91% to 94% 10 8% increase of Calls and SMS 11% increase of outgoing calls and SMS per active user On-net calls: from 93% in 2013 to 83% in 2014 Increased proportion of International and off-net calls (the latter still very low compared to on-net) ARPM/ARPU the lowest in EU and decreasing trend Mobile Telephony Users SIM Active users 100% MNOs Market Shares 2014 Vodafone AMC Albtelecom Plus % % % % 0% Active Users SIM Users Calls SMS Revenue

11 Broadband/Infrastructure Market Most fixed operators with their own networks Infrastructure based competition LLU not effective Bitstream Access: is starting to take place Very low passive infrastructure sharing in place: 927 km access to dark fiber 19 km: access to ducts (shared usage) 11

12 Market Analyses Completed 2014: Wholesale Leased Lines Wholesale Broadband Access Wholesale Mobile termination and Retail Mobile Market Wholesale SMS termination On-going 2015: Fixed telephony markets Wholesale Leased Lines Wholesale Broadband Access

13 Leased Lines/Broadband Markets 13 Albtelecom SMP: Wholesale Terminating Segments of Leased Lines LLU Bitstream Main Remedies focus also on NGN/NGA: Access to Ethernet leased Lines (Traditional (temporary) and NGN/NGA network) Access to leased lines to connect MSAN-s aggregation node with individual MSAN Access to LLU (full and shared), including access to MSAN-end users (regulated prices) Access to passive infrastructure CE-MSAN (in place since 2012). Tariffs under commercial negotiation Bitstream access, under retail minus regulation : approx.1000 connections/2 concluded agrrements+2 on-going

14 Mobile Market Analysis 2014 Wholesale SMS termination SMP all 4 MNO-s SMS termination charge: reduction from 1 eurocent to 0.7 eurocent/sms Wholesale voice termination SMP all 4 MNO-s Voice termination charges: 14 Orientation to Pure LRIC, based on benchmark: glidepath started on : 3 main MNO=AVG Pure LRIC (1.06 eurocent/minute) : Plus=AVG Pure LRIC From : non-discrmination between on-net/off-net charges

15 Lek/minute Mobile termination charges regulation 15 Mobile termination Charges Vodafone/AMC EM Plus EC Avg.27/BEREC AVG BEREC Average PURE LRIC

16 On-going processes Market analysis for fixed telephony markets Market analysis for broadband and leased line markets Regulations on Passive Infrastructure Sharing. Feedback from the operators required/very important

17

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