Gain acceptance for your ideas and needs, build relationships, and resolve differences creatively and amicably. you can t do it alone

Size: px
Start display at page:

Download "Gain acceptance for your ideas and needs, build relationships, and resolve differences creatively and amicably. you can t do it alone"

Transcription

1 A newly developed program by Dr. Chester L. Karrass Negotiating Effectively WithinYour Own Organization Gain acceptance for your ideas and needs, build relationships, and resolve differences creatively and amicably. no matter how competent you are, you can t do it alone

2 Dr Chester L. Karrass In departmental or project team meetings, what message are you or your people putting out when they exchange ideas? How do your associates or your peers react to your suggestions or your concerns? Are your viewpoints (as well as others) taken seriously, are they even heard? Negotiating Effectively Within in Your Own Organization The interactions and negotiations you have with others in your own organization are some of the most challenging and most important. How you handle these daily discussions and meetings impact your career. These negotiations can damage, or improve organizational harmony and your ability to get the job done successfully. Everything is a negotiation. Whether you realize it, or not, every time you interact with people inside your own company you are negotiating. The more you understand about these negotiations, and are able to use them effectively, the more successful you will become. Being heard and listened to. You will learn how to build relationships and create an atmosphere where you and the people on your team can be heard and listened to without risk of negativism or conjecture. Who else but Dr. Karrass? Karrass' Effective Negotiating programs have set the standard for negotiation success. KARRASS now introduces a brand new program developed by Dr. Chester Karrass. Dr. Karrass is the pioneer of the negotiating art and his techniques have helped over one million people around the world improve their abilities to deal with suppliers, customers, complex contracts, and the widest variety of negotiations. He has published six best selling books on the subject. Recognized as the world s leading authority on negotiation, Dr. Karrass has now set his sights on COLLABORATIVE NEGOTIATIONS WITHIN YOUR ORGANIZATION.

3

4 Call it what you will. It s negotiation. It s the art of building understanding, rapport, and compromise with others. This newly developed seminar, Negotiating Effectively Within Your Own Organization, covers relevant issues you face every day. Whether you are part of a large corporation, small enterprise, government agency or non-profit organization, you need to know how to develop cooperative and innovative approaches to mutual gain solutions. Learn how to build a trusting positive energy and an open exchange of thoughts. Settle differences in a Collaborative Both-Win way. Let Dr. Karrass show you how to get the tools to accomplish whatever tasks you face, and how to get it done well and peacefully. This has never been done beforeever-anywhere. Nobody but Dr Karrass has the background and real world business experience to tie all of this together into a seminar. Inside an organization, the skills of positive, largely nonconfrontational negotiating have never been applied. Dr. Karrass has developed this seminar to help you build the relationships you need for success. The program shows you how to exchange thoughts and resolve differences. You can build positive relationships within a project or team and throughout the company. As you come to understand the power of Dr. Karrass work, and learn to conduct yourself in a negotiation, you ll find it easier to sell your viewpoints. People at the highest level of every organization got there because they are effective negotiators in their own organizations. Each knows how to build relationships, how to negotiate differences and how to express their viewpoints and ideas with others. You don t work in a vacuum. Today, it s rare to find an environment where you do everything yourself. Working with multi-talented teams and projects are part of doing business. There is no course except Negotiating Effectively Within Your Own Organization seminar, which teaches how to deal with others on the team to get good ideas on the table and get the work done successfully. This seminar teaches you how to handle the process of allowing others to be heard; encourages a candid exchange of views, ideas, and concerns; shows you how to negotiate and settle differences and disagree- ments in a cooperative Both-Win way; helps create positive energy-building relationships in your group, team or organization. Dr. Karrass has devoted his career to building the world s most successful techniques for negotiation. Used worldwide by Fortune 500 companies, governments, businesses large and small, no one knows more about negotiation than Dr. Karrass and his company of experts. You cannot go wrong. This is a must-attend seminar for anyone who wants to enjoy a wealth of practical ideas that are immediately useful for you today and for the rest of your life. You cannot go wrong learning how to be an effective negotiator within your own organization. Space is limited-register today online at or call us at (323)

5

6 Listen to what Karrass graduates have to say. Discover how Negotiating Effectively Within Your Own Organization can immediately make your work and life easier. After attending the two-day program, you will have powerful new tools that you can apply to all the tough issues you have to negotiate inside your company: Resource allocation issues: budgets, space, facilities, services, equipment, support. Time issues: schedules, time to finish job, support help, task size, computer time. Support and service issues: talent levels, repairs and computer usage. Recognize the hidden (intangible) issues people don t talk about, but are part of every agreement. Privileges issues: training, perks, vacation, special hours. Performance issues: reviews, opportunities, changes. Issues involving engineers: specifications, testing and design. Scope of responsibility and authority issues. Sales and marketing issues: pricing, discounts, proposals, returns, slow pay, per diem, expenses, who sold it, promotional ideas. Issues involving collaborating with other departments, engineering, purchasing, sales, accounting, computer services, human resources. Purchasing issues: engineering, quality, specifications, source selections, and deliveries. I was able to settle a dispute between our department and another over a project implementation that is going to be evaluated by senior management - this will eventually save the company around $2 MM over the first year. The most important part for me was determining the needs of the other individual and trying to create a Both-Win situation. Usually everyone is so defensive when approaching a negotiation situation. Many times situations are negotiations even though people don't think they are and don't treat them as such. I really enjoyed the course and have had great results. Thanks. Derrick H. Holmes, Product Costing Analyst, Shell Oil I improved my ability to communicate with and persuade folks to perform and act in a more timely fashion that positively affects my own work goals. Jennifer Anderson, Revenue Analyst, Schneider National The course has definitely helped me to develop win-win partnerships with my peers and in my team interactions-plus my personal transactions. Tim Uebele, Director of Technology, FritoLay Inc. The program helped me with internal negotiations. I have made great strides in obtaining additional resources to get projects completed in a more time efficient manner. Terry Evans, TEM Development Manager, International Truck & Engine Space is limited-register today online at or call us at (323)

7 KARRASS can make you a more effective negotiator both inside and outside your organization. KARRASS offers a comprehensive group of seminars that can be easily tailored to your specific needs and challenges. There is a KARRASS program to match your budget requirements and bring tremendous value to your company. See your course leader for more details or call us at 1(323) or visit us online at or Effective Negotiating The most widely attended negotiation program available anywhere. Because it works! When you need to negotiate with people outside your organization: customers, suppliers, finance, contractors, strategic partners, land development, government agencies, shippers and more. Learn how to negotiate both-win deals. Develop the key skills that bring success in business and in life. Negotiating Effectively Within Your Own Organization The negotiations you have with others in your own organization are some of your most challenging--and most important. How you handle these interactions in discussions and meetings impact your career. These negotiations can damage, or help organizational harmony, and your ability to get your job done successfully. This seminar focuses on three crucial skills: The negotiating of differences, the exchange of viewpoints and ideas, and the building of positive relationships. Effective Negotiating 2 - The Advanced Follow-on Program Build upon the strategies and tools for Effective Negotiating to enhance your capabilities to negotiate in today s competitive business world. Effective Sales Negotiating Designed to help sales and marketing personnel make more successful agreements-and achieve greater customer satisfaction in the process. This seminar is presented on a private In-House basis only. China Skills Development Insight Workshop and Coaching Workshop Learn Provides how Effective to turn Negotiating a labyrinth of alumni cultural an obstacles opportunity into to a land practice of opportunity negotiation for skills your and company. techniques in an environment that closely resembles their actual work. This seminar is presented on a private In-House basis only. Skills Development and Coaching Workshop Provides Implementation Effective Negotiating Workshop alumni an opportunity to practice negotiation skills and techniques in an environment that closely Designed resembles to specifically their apply actual methods work. This seminar learned at is Effective presented Negotiating. on a private This In-House seminar basis presented only. on a private In-House basis only. Implementation The KARRASS Speakers WorkshopBureau Designed Perfect for to your specifically next Sales apply event methods or Organizational learned at Effective meeting, Negotiating. providing This entertaining seminar is presented and informative on a private speakers In-House and basis short only. workshops designed to enhance business and personal lives. The KARRASS Speakers Bureau Perfect Ask your for your course next leader Sales event for more Organizational information meeting, about any providing of these entertaining KARRASS and programs informative or speakers call and short workshops designed to enhance business and personal lives. KARRASS headquarters in USA: 1 (323) or KARRASS Worldwide in UK +44(0) Ask your course leader for more information about any of these KARRASS programs or call Karrass KARRASS headquarters in USA: 1 (323) or KARRASS Worldwide in UK +44(0) Wilshire Blvd. Beverly Hills, CA KARRASS LTD.

Effective Negotiating

Effective Negotiating Now that you ve taken the Effective Negotiating there s more. Dr. Chester L. Karrass presents the masters class of negotiation 2 Effective Negotiating the Follow-on Program Discover the next level of negotiating

More information

Karrass Effective Negotiating Seminar

Karrass Effective Negotiating Seminar The World Renowned Program by Dr. Chester L. Karrass Karrass Effective Negotiating Seminar In business,as in life,you don t get what you deserve,you get what you negotiate. Dr. Chester L. Karrass Let Dr.

More information

BUILDING YOUR BOTTOM LINE IN THE AUTOMOTIVE INDUSTRY THROUGH BETTER NEGOTIATING

BUILDING YOUR BOTTOM LINE IN THE AUTOMOTIVE INDUSTRY THROUGH BETTER NEGOTIATING BUILDING YOUR BOTTOM LINE IN THE AUTOMOTIVE INDUSTRY THROUGH BETTER NEGOTIATING Don t Leave Money on the Table! What Auto Industry Professionals Say The Auto Industry is at a crossroad. Innovative technologies

More information

So You d Like a Sport Psychology Consultant to Work With Your Team? Three Key Lessons Learned from Olympic Teams

So You d Like a Sport Psychology Consultant to Work With Your Team? Three Key Lessons Learned from Olympic Teams So You d Like a Sport Psychology Consultant to Work With Your Team? Three Key Lessons Learned from Olympic Teams Sean McCann, Senior Sport Psychologist, United States Olympic Committee I first started

More information

SAMPLE INTERVIEW QUESTIONS

SAMPLE INTERVIEW QUESTIONS SAMPLE INTERVIEW QUESTIONS Before you start an interview, make sure you have a clear picture of the criteria and standards of performance that will make or break the job, and limit your questions to those

More information

PREDICTING SUCCESS BY DEFINING CALL CENTER COMPETENCIES Product No. 10036

PREDICTING SUCCESS BY DEFINING CALL CENTER COMPETENCIES Product No. 10036 PREDICTING SUCCESS BY DEFINING CALL CENTER COMPETENCIES Predicting Success by Defining Call Center Competencies Abstract Receive nuts and bolts, practical information regarding contact center competencies.

More information

Managing Your Career Tips and Tools for Self-Reflection

Managing Your Career Tips and Tools for Self-Reflection Managing Your Career Tips and Tools for Self-Reflection Your career may well be the primary vehicle for satisfying many of your personal needs, i.e. your need to feel a sense of belonging, to feel appreciated

More information

MOTIVATION CHECKLIST

MOTIVATION CHECKLIST 2011 Dr. Mary Kay Whitaker Need Satisfaction is Directly Related to Motivation The purpose of this Motivation Checklist is for you, as a leader, to proactively uncover what the people on your team need

More information

What was the impact for you? For the patient? How did it turn out? How has this helped you in your job? What was the result?

What was the impact for you? For the patient? How did it turn out? How has this helped you in your job? What was the result? EXAMPLE VALUE BASED INTERVIEW QUESTIONS VALUE LEADING QUESTION FOLLOW UP QUESTIONS KEY CRITERIA Compassion Give me an example of a time when you were particularly perceptive regarding a Describe what you

More information

THE BEHAVIORAL-BASED INTERVIEW

THE BEHAVIORAL-BASED INTERVIEW THE BEHAVIORAL-BASED INTERVIEW When interviewing candidates for a position at your facility, it is important to remember that it is important to ask questions beyond what can be found on a Curriculum Vitae.

More information

Five Reasons Why Most Don t Become Wealthy

Five Reasons Why Most Don t Become Wealthy Learn the secrets to becoming financially independent. Five Reasons Why Most Don t Become Wealthy Brian Tracy WWW.BRIANTRACY.COM FIVE REASONS WHY MOST DON'T BECOME WEALTHY BRIAN TRACY 1 FIVE REASONS WHY

More information

50 Tough Interview Questions

50 Tough Interview Questions You and Your Accomplishments 1. Tell me a little about yourself. 50 Tough Interview Questions Because this is often the opening question, be careful that you don t run off at the mouth. Keep your answer

More information

Behavioral Interview Questions

Behavioral Interview Questions Behavioral Interview Questions Carnegie Mellon has identified five core competencies that are required of all employees for success at the university. These are: Customer Service Teamwork Initiative Leadership

More information

36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses

36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses 1 36 TOUGH INTERVIEW QUESTIONS And ways to structure the responses (Management specific questions start with question 30) 1. Tell me about yourself Frame it: Describe how you are today vs. a long story

More information

Four Pillars of Sales Success. Sales Training for Large Organisations

Four Pillars of Sales Success. Sales Training for Large Organisations Four Pillars of Sales Success Sales Training for Large Organisations Contents Introduction 3 Confidence & Belief 4 Knowledge 5 5 Skills of Successful Sales People 6 Process and structure 7 Brian Abram

More information

Participant Handout: Team Dynamics Workshop

Participant Handout: Team Dynamics Workshop Participant Handout: Team Dynamics Workshop Contents STAGES OF TEAM DEVELOPMENT... 2 Stage 1:Forming... 2 Stage 2: Storming... 2 Stage 3: Norming... 3 Stage 4: Performing... 4 Theories of Group Development...

More information

NETWORKING GUIDE CONTRIBUTOR: CAREERS SERVICE, ANNA PERSSON

NETWORKING GUIDE CONTRIBUTOR: CAREERS SERVICE, ANNA PERSSON NETWORKING GUIDE CONTRIBUTOR: CAREERS SERVICE, ANNA PERSSON NETWORK YOUR WAY TO A JOB Networking is an important part of any job search. It s the process of establishing contacts for the purpose of gathering

More information

Cash Flow Exclusive / September 2015

Cash Flow Exclusive / September 2015 Ralf Bieler Co-Founder, President, CEO Cash Flow Exclusive, LLC My 2 Cents on The Best Zero-Cost Strategy to Improve Your Business To achieve better business results you don t necessarily need to have

More information

WHAT THE RESEARCH TOLD US...

WHAT THE RESEARCH TOLD US... 1 INTRODUCTION In late 2014, we commissioned PFA Research to undertake independent research into the senior level job market, to gain a clear insight into how today s market works from a candidate and

More information

Adult Volunteer Guide

Adult Volunteer Guide Adult Volunteer Guide As a Girl Scout troop/group volunteer, you will work with and inspire a team of Girl Scout Juniors to make a difference in the Girl Scout or local community and help each girl achieve

More information

Learning to Delegate

Learning to Delegate Learning to Delegate Overview Tips for managers on how to delegate Why is delegation necessary? Why do many managers have a hard time delegating? What to delegate What not to delegate How to delegate Give

More information

Ten Tough Interview Questions and Ten Great Answers

Ten Tough Interview Questions and Ten Great Answers This tool is designed to identify typical questions asked and the kinds of answers that demonstrate a concise and thoughtful response. The following are some of the most difficult questions asked during

More information

Case Study. We are growing quickly, and Saba is key to that successful growth.

Case Study. We are growing quickly, and Saba is key to that successful growth. Case Study In the dynamic energy industry, Mansfield Oil one of Forbes 50 Largest Private Companies fuels its employee engagement and retention with a new talent management strategy powered by Saba Software.

More information

NEGOTIATING STRATEGIES

NEGOTIATING STRATEGIES NEGOTIATING STRATEGIES Career Services GSU 309 768-4287 www.hartford.edu/career An aspect of the job search process that people tend to have the most questions about is negotiating; how does one go about

More information

Questions To Ask Before You Hire a Consultant

Questions To Ask Before You Hire a Consultant d e t a on i s ver d Up Questions To Ask Before You Hire a Consultant A complimentary guide to make your experience with us or any consultant a better, more productive one Compiled by Paradigm Associates

More information

15 Most Typically Used Interview Questions and Answers

15 Most Typically Used Interview Questions and Answers 15 Most Typically Used Interview Questions and Answers According to the reports made in thousands of job interviews, done at ninety seven big companies in the United States, we selected the 15 most commonly

More information

The Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance

The Coaching Playbook. Your Must-Have Game Plan for Maximizing Employee Performance The Coaching Playbook Your Must-Have Game Plan for Maximizing Employee Performance CONTENTS Coaching Overview What is Coaching? Coaching Categories Coaching Relationships Who Can Be a Coach? Coaching Personas

More information

Student Essays on NASA Project

Student Essays on NASA Project Student Essays on NASA Project The trip to Washington D.C. for the Quarterbacks of Life program was enlightening for various reasons; it goes without saying that being able to visit the nation's capital,

More information

Supplier Relationship Management

Supplier Relationship Management Supplier Relationship Management Building a Vendor Scorecard Process University of Virginia Procurement & Supplier Diversity Services Kristin Floyd Jay Gallimore Shannon Wampler Table of Contents Introduction...

More information

INTERVIEW QUESTIONS. Behavioral Questions by Job Competency

INTERVIEW QUESTIONS. Behavioral Questions by Job Competency INTERVIEW QUESTIONS Initial Questions What is your primary reason for leaving your current company, and how could joining the University of New Mexico/this department fill that need? What do you think

More information

Do You Have What It Takes to Manage a Buy-to-let Property?

Do You Have What It Takes to Manage a Buy-to-let Property? This is a sample chapter from Renting Out Your Property For Dummies supplied to LandlordZONE by John Wiley & Sons Ltd, publishers of the Dummies series of books. Do You Have What It Takes to Manage a Buy-to-let

More information

The Challenger Sale SOUND SMART. SAVE TIME. SELL MORE. A 15-page guide to the 240-page sales book.

The Challenger Sale SOUND SMART. SAVE TIME. SELL MORE. A 15-page guide to the 240-page sales book. The Challenger Sale d e iz r a m m Su SOUND SMART. SAVE TIME. SELL MORE. A 15-page guide to the 240-page sales book. Contents (Click to Jump to a section) Quick Synopsis Key Terms Chapters 1-3: The Challenger

More information

Sales Training Programme. Module 7. Objection handling workbook

Sales Training Programme. Module 7. Objection handling workbook Sales Training Programme. Module 7. Objection handling workbook Workbook 7. Objection handling Introduction This workbook is designed to be used along with the podcast on objection handling. It is a self

More information

Step 1 Self-assessment (Who am I? What do I have to offer?)

Step 1 Self-assessment (Who am I? What do I have to offer?) Your Job Search Your job search is a process which begins during your studies, when you start thinking about life after you ve completed your studies. It is an ongoing process, from your first job you

More information

The Belbin teamwork system

The Belbin teamwork system The Belbin teamwork system What is needed is not well balanced individuals, but individuals who balance well with each other. Dr Meredith Belbin Who s Belbin? Dr. Meredith Belbin is a UK researcher who

More information

What is Organizational Communication?

What is Organizational Communication? What is Organizational Communication? By Matt Koschmann Department of Communication University of Colorado Boulder 2012 So what is organizational communication? And what are we doing when we study organizational

More information

Module 2: Conflict Management

Module 2: Conflict Management Module 2: Conflict Management Conflict management, like effective communication skills, is another important element of social competency. This module promotes the use of several forms of conflict management

More information

Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions

Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions Essential Interview Questions for Recruiting and Staffing Agencies Find Top Talent by Asking the Right Questions A Bond Operational Excellence White Paper Essential Interview Questions for Recruiting and

More information

Masterclass Series. Sales Training Courses

Masterclass Series. Sales Training Courses Masterclass Series of Sales Training Courses Testimonials I always enjoy how I feel after a durhamlane workshop empowered and motivated to attack my sales objectives. Cost effective and very good value

More information

Strong Answers to Top 10 Interview Questions

Strong Answers to Top 10 Interview Questions Strong Answers to Top 10 Interview Questions: The sooner a candidate can work their way into a regular conversation versus a question and answer period, the more likely they are to land the job. The conversation

More information

JW Marriott Hotel Kuala Lumpur

JW Marriott Hotel Kuala Lumpur JW Marriott Hotel Kuala Lumpur An exclusive report to be distributed with THE INDEPENDENT Transcript of the interview with: Mr Mahmoud Skaf General Manager WORLD REPORT: In your opinion, what is it about

More information

Finding and Applying for Teaching Jobs

Finding and Applying for Teaching Jobs Finding and Applying for Teaching Jobs Assess your strengths/weaknesses If you ve just graduated from college, you ve probably been so inundated by your hectic academic schedule that you haven t given

More information

Average producers can easily increase their production in a larger office with more market share.

Average producers can easily increase their production in a larger office with more market share. The 10 Keys to Successfully Recruiting Experienced Agents by Judy LaDeur Understand whom you are hiring. Don t make the mistake of only wanting the best agents or those from offices above you in market

More information

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard

Leading Self. Leading Others. Leading Performance and Change. Leading the Coast Guard Coast Guard Leadership Competencies Leadership competencies are the knowledge, skills, and expertise the Coast Guard expects of its leaders. The 28 leadership competencies are keys to career success. Developing

More information

DESCRIBING OUR COMPETENCIES. new thinking at work

DESCRIBING OUR COMPETENCIES. new thinking at work DESCRIBING OUR COMPETENCIES new thinking at work OUR COMPETENCIES - AT A GLANCE 2 PERSONAL EFFECTIVENESS Influencing Communicating Self-development Decision-making PROVIDING EXCELLENT CUSTOMER SERVICE

More information

Ten Tips for Successfully Coaching Employees by Laurie Maddalena, CEO of Envision Excellence, LLC

Ten Tips for Successfully Coaching Employees by Laurie Maddalena, CEO of Envision Excellence, LLC What is Coaching? Ten Tips for Successfully Coaching Employees by Laurie Maddalena, CEO of Envision Excellence, LLC Coaching is a partnership you form with an employee that focuses on helping them learn

More information

Customer Experience Outlines

Customer Experience Outlines Customer Experience Outlines Professional Persuasive Language Customer satisfaction is a feeling and a perception. The consummate professional manages perception so that the customer always feels cared

More information

Cost-effective data centers for mid-sized companies

Cost-effective data centers for mid-sized companies Cost-effective data centers for mid-sized companies Speakers: Jen Knecht, IBM Joanne Olsen, General Manager, GTS General Business Welcome to this IBM podcast series of focus on how to optimize your technology

More information

Job Search. How to make your job search successful

Job Search. How to make your job search successful Job Search How to make your job search successful Pick a major that relates to a specific job or occupation. Get a great GPA. Participate in leadership activities. Secure internships, summer jobs, part-time

More information

THE SUCCESSFUL JOB SEARCH

THE SUCCESSFUL JOB SEARCH THE SUCCESSFUL JOB SEARCH N U R F C O L D C A L L O X I N T E R N A Y L I I S F E P N W B R T I N T I N T E R V I E W K K A I Z W V E C L E P S E C N J O B S E A R C H D I M D R G U L M F J B I L U E K

More information

12 Ways To Profit Using A Phone System

12 Ways To Profit Using A Phone System 12 Ways To Profit Using A Phone System 12 Ways To Profit Using A Phone System I find that there are lots of things that demand my time and attention. I am sure that you have the same situation. We know

More information

2016 Talent Attraction Study: How Top Performers Search for Jobs

2016 Talent Attraction Study: How Top Performers Search for Jobs 2016 Talent Attraction Study: How Top Performers Search for Jobs Nearly everyone is actively looking for jobs, including top performers We ve all heard stories about how top performers create an abnormal

More information

Key #1 - Walk into twenty businesses per day.

Key #1 - Walk into twenty businesses per day. James Shepherd, CEO You can be successful in merchant services. You can build a residual income stream that you own. You can create lasting relationships with local business owners that will generate referrals

More information

Could a Managed Services Agreement Save Your Company Tens of Thousands of Dollars Each Year?

Could a Managed Services Agreement Save Your Company Tens of Thousands of Dollars Each Year? MANAGED IT SERVICES Could a Managed Services Agreement Save Your Company Tens of Thousands of Dollars Each Year? A lot of business owners, executives, and managers have a love-hate relationship with managed

More information

Sample Behavioural Questions by Competency

Sample Behavioural Questions by Competency Competencies that support LEADING PEOPLE Change Leadership Please tell us about a time when you led a significant change in your organization and how you helped others to deal with the change. Tell me

More information

Top 40 Career Change Tips. Copyright 2013 Position Ignition Top 40 Career Change Tips www.positionignition.com www.careerignitionclub.

Top 40 Career Change Tips. Copyright 2013 Position Ignition Top 40 Career Change Tips www.positionignition.com www.careerignitionclub. Top 40 Career Change Tips 1 Hello! Career changes can be overwhelming, challenging, exciting, scary, fun or frustrating-many of us have found them to be all of the above! You could be changing careers

More information

Conducting Effective Appraisals

Conducting Effective Appraisals Conducting Effective Appraisals By Mark Williams Head Of Training MTD Training Web: www.mtdtraining.com Telephone: 0800 849 6732 1 MTD Training, 5 Orchard Court, Binley Business Park, Coventry, CV3 2TQ

More information

www.negotiations.com

www.negotiations.com 2 Day Foundational Negotiation Skills Training Negotiation Skills Course Overview Individuals often fail in negotiations because they have had no grounding in basic negotiation skills. What strategies

More information

C E N T E R F O R C R E A T I V E L E A D E R S H I P

C E N T E R F O R C R E A T I V E L E A D E R S H I P Retiring the Generation G A P J E N N I F E R J. D E A L, P H. D. C E N T E R F O R C R E A T I V E L E A D E R S H I P Prepared by Jennifer J. Deal, Copyright Center for Creative Leadership, 2008 CCL

More information

How to Simplify Your Life

How to Simplify Your Life Life Reference: Matthew 6:24-34 Focus Verse: But seek ye first the kingdom of God, and his righteousness: and all these things shall be added unto you (Matthew 6:33). Stuff! Wonderful stuff everywhere!

More information

Keith R. Dutton, M.S., SPHR. Connor M. Walters, Ph.D., CFLE. Department of Management & Quantitative Methods

Keith R. Dutton, M.S., SPHR. Connor M. Walters, Ph.D., CFLE. Department of Management & Quantitative Methods Keith R. Dutton, M.S., SPHR Department of Management & Quantitative Methods Connor M. Walters, Ph.D., CFLE Department of Family & Consumer Sciences Illinois State University Understand what motivates your

More information

06. Create a feedback loop. 01. Create a plan. 02. Improve People skills. 07. Get a tool that supports the workflow. 03. Keep your promises

06. Create a feedback loop. 01. Create a plan. 02. Improve People skills. 07. Get a tool that supports the workflow. 03. Keep your promises 01. Create a plan 06. Create a feedback loop Plan how you are going to provide better customer service and take help from both staff and customers. 02. Improve People skills Service is a skill and people

More information

impact business partners The science of building connections with customers and influencing them to say yes

impact business partners The science of building connections with customers and influencing them to say yes impact business partners The science of building connections with customers and influencing them to say yes Selling is purely a brain-to-brain process, in which the salesperson s brain communicates with

More information

How to use network marketing via the social network

How to use network marketing via the social network How to use network marketing via the social network In this session we are going to look at: What Linked In is How to set up your profile How to build your networks How to use your network How to target

More information

STEP 5: Giving Feedback

STEP 5: Giving Feedback STEP 5: Giving Feedback Introduction You are now aware of the responsibilities of workplace mentoring, the six step approach to teaching skills, the importance of identifying the point of the lesson, and

More information

Sample interview question list

Sample interview question list Sample interview question list Category A Introductory questions 1. Tell me about yourself. 2. Why would you like to work for this organisation? 3. So what attracts you to this particular opportunity?

More information

Does Your Company Lack Real Customer Focus in Your Sales Process?

Does Your Company Lack Real Customer Focus in Your Sales Process? Does Your Company Lack Real Customer Focus in Your Sales Process? Perhaps your management processes are standing in the way I n recent years, forward-thinking companies have put a lot of emphasis on being

More information

Girl Scout Journey FAQs Frequently Asked Questions

Girl Scout Journey FAQs Frequently Asked Questions Girl Scout Journey FAQs Frequently Asked Questions 1. How do we pick which Girl Scout Journey to do? 2. How long does it take to complete a Girl Scout Journey? How long is a typical Girl Scout Journey

More information

Becoming an Executive Coach

Becoming an Executive Coach Becoming an Executive Coach Executive Coaching of a Major Defense Acquisition Program Leader Lois Harper 42 he importance of leadership to the performance of defense acquisition is clear. Committed to

More information

After the Reduction in Force: How to Re-Energize Your Team

After the Reduction in Force: How to Re-Energize Your Team Overview This offering will take managers through a five-step process, providing detailed worksheets/activities for each step. The five steps that managers will be guided through are: 1. Personally prepare

More information

Metrics-Led Sales Training

Metrics-Led Sales Training CASE STUDY Metrics-Led Sales Training Implementing Impact-Based Decision Making For Sales Force Training Investments March 2009 Gary Summy Director of Sales Development, Trane Commercial Systems Published

More information

Things to consider when deciding on an In-House or Offshore Development Team

Things to consider when deciding on an In-House or Offshore Development Team 4 Things to consider when deciding on an In-House or Offshore Development Team As your company begins to grow, there are some great questions you should ask yourself as you move forward with building your

More information

7 Ways To Explode Your Profits as a Tint Professional and Change your Life Forever!

7 Ways To Explode Your Profits as a Tint Professional and Change your Life Forever! WINDOW FILM CUTTING SYSTEM 7 Ways To Explode Your Profits as a Tint Professional and Change your Life Forever! 2012 Tint Tek The automobile window tinting industry is a highly profitable trade and, for

More information

Seminars and Trainings

Seminars and Trainings Seminars and Trainings CMG Associates specializes in providing customized training programs for businesses of every size and type. Rapid change and competing pressures are defining features of today s

More information

Learning Coach Professional Training Programme

Learning Coach Professional Training Programme Learning Coach Professional Training Programme Welcome Rose Urkovskis & Sandi Bates Activity 1: Ice breaker hand out of icebreaking methods Activity 2: Discussion: Explore the benefits of coaching Activity

More information

From Unleashing Your Inner Leader. Full book available for purchase here.

From Unleashing Your Inner Leader. Full book available for purchase here. From Unleashing Your Inner Leader. Full book available for purchase here. Contents Preface xiii About Me xv About the Book xvii Acknowledgments xix Chapter 1 You and Your Inner Leader 1 Part One of the

More information

How PDPA Changed The Personal Finance Sector... 3. PDPA Kicked In... 3. 7 strategies to Receive Permission to Market to Your Prospects...

How PDPA Changed The Personal Finance Sector... 3. PDPA Kicked In... 3. 7 strategies to Receive Permission to Market to Your Prospects... Table of Contents How PDPA Changed The Personal Finance Sector... 3 PDPA Kicked In... 3 7 strategies to Receive Permission to Market to Your Prospects... 3 Permission Marketing... 4 Build Your Authority...

More information

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM

Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM Michel Theriault Driving the Shift in Facilities Management FM Practitioner, Author, Speaker & Consultant to FM with a passion for the profession and a track record successfully managing Facility and Property

More information

BBC Learning English Talk about English Business Language To Go Part 12 - Business socialising

BBC Learning English Talk about English Business Language To Go Part 12 - Business socialising BBC Learning English Business Language To Go Part 12 - Business socialising This programme was first broadcast in 2001. This is not an accurate word-for-word transcript of the programme. In this programme

More information

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value

An Oracle White Paper February 2012. Oracle Human Capital Management: Leadership that Drives Business Value. How HR Increases Value An Oracle White Paper February 2012 Oracle Human Capital Management: Leadership that Drives Business Value How HR Increases Value Introduction Joyce Westerdahl shares the story of how Oracle s HR organization

More information

Styles of Leadership

Styles of Leadership Purpose: To focus on three styles of leadership, the importance of developing a flexible style and to help you understand your natural leadership style. Learning Objectives: 1. To understand three styles

More information

Our automatic thoughts echo our core beliefs. The more negative our core beliefs are, the more negative our automatic thoughts will be.

Our automatic thoughts echo our core beliefs. The more negative our core beliefs are, the more negative our automatic thoughts will be. cchapter EIGHTb Core beliefs Think Good - Feel Good Paul Stallard Copyright 2002 John Wiley & Sons Ltd ISBN: 0470842903 (Paperback) CORE BELIEFS Core beliefs are the fixed statements ideas that we have

More information

Fundamentals Explained

Fundamentals Explained Fundamentals Explained Purpose, values and method of Scouting Item Code FS140099 July 13 Edition no 2 (103297) 0845 300 1818 Fundamentals Explained This document contains detailed information on Fundamentals

More information

How to Start a Film Commission

How to Start a Film Commission How to Start a Film Commission Starting a film commission is not really any different than starting any new business. You will need to so some research, develop a plan of action, and find people who are

More information

Sales Training Programme. Module 8. Closing the sale workbook

Sales Training Programme. Module 8. Closing the sale workbook Sales Training Programme. Module 8. Closing the sale workbook Workbook 8. Closing the sale Introduction This workbook is designed to be used along with the podcast on closing the sale. It is a self learning

More information

Picture yourself in a meeting. Suppose there are a dozen people

Picture yourself in a meeting. Suppose there are a dozen people 1 WHAT IS ACCOUNTABILITY, REALLY? Hypocrisy exists in the space between language and action. Picture yourself in a meeting. Suppose there are a dozen people seated around a table and someone says, I m

More information

Case Study Child Development Kelsey Heisler May 6, 2009

Case Study Child Development Kelsey Heisler May 6, 2009 Case Study Child Development Kelsey Heisler May 6, 2009 This case study is on a young girl named Hannah. She was observed in a classroom at the Early Learning Center. She is 4 years old. She is the only

More information

The 2014 Ultimate Career Guide

The 2014 Ultimate Career Guide The 2014 Ultimate Career Guide Contents: 1. Explore Your Ideal Career Options 2. Prepare For Your Ideal Career 3. Find a Job in Your Ideal Career 4. Succeed in Your Ideal Career 5. Four of the Fastest

More information

Coaching and Career Development

Coaching and Career Development Coaching and Career Development Overview Five key ways to coach and support career development. What is coaching? Hold frequent coaching meetings with employees Work on your coaching skills Plan and prepare

More information

THE EF ENGLISHLIVE GUIDE TO: Dating in English TOP TIPS. For making the right impression

THE EF ENGLISHLIVE GUIDE TO: Dating in English TOP TIPS. For making the right impression EF Englishlive: Language & Lifestyle Guides THE EF ENGLISHLIVE GUIDE TO: Dating in English TOP TIPS For making the right impression Index INDEX 03 Introduction 05 Asking someone out on a date 09 Booking

More information

Barriers To Team Success

Barriers To Team Success Barriers To Team Success When plans are inadequate Leaders without leadership skills When members have poor attitudes Training that doesn t train Communications breakdowns Team members don t get along

More information

Older Wiser Wired: Why This Matters

Older Wiser Wired: Why This Matters Older Wiser Wired: Why This Matters Mark Carpenter Director, Web Strategy & Operations AARP Services, Inc. I m really pleased to welcome you to this seminar. AARP is very pleased to partner with HHS and

More information

Interview with David Bouthiette [at AMHI 3 times] September 4, 2003. Interviewer: Karen Evans

Interview with David Bouthiette [at AMHI 3 times] September 4, 2003. Interviewer: Karen Evans Interview with David Bouthiette [at AMHI 3 times] September 4, 2003 Interviewer: Karen Evans KE: What we are going to talk about first are your experiences while you were at AMHI, and then we will go on

More information

What s the purpose? Our hope for the Gap Year is that throughout it you will learn to pursue Jesus more fully.

What s the purpose? Our hope for the Gap Year is that throughout it you will learn to pursue Jesus more fully. Information Booklet What s the purpose? Our hope for the Gap Year is that throughout it you will learn to pursue Jesus more fully. Throughout the year we ll be exploring exactly what it looks like to follow

More information

9 out of 10 strategies fail to be implemented successfully. Bridges Business Consultancy Intl Research. Check out our website

9 out of 10 strategies fail to be implemented successfully. Bridges Business Consultancy Intl Research. Check out our website 9 out of 10 strategies fail to be implemented successfully Bridges Business Consultancy Intl Research Check out our website Bridges Business Consultancy Int Pioneers in the Field of Strategy Implementation

More information

Real Estate Sales Associate Aptitude Test

Real Estate Sales Associate Aptitude Test Real Estate Sales Associate Aptitude Test What s your potential for success in real estate? There is no one true path to success in the real estate business. There are as many approaches to the business

More information

Standing Out in the Crowd What You Can Do in Law School to Make Yourself a Stronger Candidate For a Child Advocacy Job

Standing Out in the Crowd What You Can Do in Law School to Make Yourself a Stronger Candidate For a Child Advocacy Job Standing Out in the Crowd What You Can Do in Law School to Make Yourself a Stronger Candidate For a Child Advocacy Job Volunteering Volunteering shows a commitment to public interest. Whether you are engaged

More information

Name Chapter 1: Introduction to Project Management Description Instructions

Name Chapter 1: Introduction to Project Management Description Instructions Name Chapter 1: Introduction to Project Management Description Instructions Modify Question 1 / 0 points Modify Remove Question Until the 1980s, project management primarily focused on providing schedule

More information

Training, Coaching and Keynote Topics in AE Marketing, Sales and Business Development

Training, Coaching and Keynote Topics in AE Marketing, Sales and Business Development Training, Coaching and Keynote Topics in AE Marketing, Sales and Business Development blüstone Marketing can provide your technical, marketing and business development team or Association membership with

More information