AlienVault Unified Security Management for Government v4.12 & RT Logic CyberC4:Alert v4.12 User Management Guide

Size: px
Start display at page:

Download "AlienVault Unified Security Management for Government v4.12 & RT Logic CyberC4:Alert v4.12 User Management Guide"

Transcription

1 & RT Logic CyberC4:Alert v4.12 Copyright 2016 AlienVault. All rights reserved.

2 DOCUMENT HISTORY AND VERSION CONTROL Edition Date of Issue Description of Change(s) 01 08/01/15 Initial Version AlienVault, Open Threat Exchange and Unified Security Management are trademarks of AlienVault. All other company and product names mentioned are used only for identification purposes and may be trademarks or registered trademarks of their respective companies.

3 TABLE OF CONTENTS... 1 Table of Contents Introduction Logging into AlienVault USM MAIN WINDOW HOW TO VIEW MY PROFILE HOW TO VIEW CURRENT SESSIONS HOW TO VIEW USER S ACTIVITY HOW TO MANAGE USERS Create a new user Modify a user Duplicate selected user Multilevel Tree Users Activity Enabled and not enabled users Templates Create a new template Modify a template Delete a selected template AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 3 of 25

4 1. INTRODUCTION To access the information collected and generated by AlienVault, it is necessary to have a user registered in AlienVault USM. The installation creates a default user who can enter into the system for a first time in order to create and set permissions for other users. It is not possible to enter the system without a user name and a password. This default user has as username admin and as password admin. After the first successful login with the user admin, it is recommended to change the password for this user. 2. LOGGING INTO ALIENVAULT USM The first screen that appears after writing a valid IP address on a web browser is similar to the following: Figure 1. Entering AlienVault USM: user identification If this is the first time you enter into the system, this user name and password will be those you entered in the Welcome Screen : AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 4 of 25

5 Figure 2. Entering AlienVault USM: welcome screen 3. MAIN WINDOW The main window includes the following parts: 1. Utility Menu: Welcome <user>; Settings; Support; Logout. 2. Primary Menu: Dashboards; Analysis; Environment; Reports and Configuration buttons. 3. Help Button. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 5 of 25

6 4. Secondary Menu related to a specific functionality. This secondary menu changes depending on what option is activated. 5. Notification / Environment Snapshot Tray. This information is accessed through clicking on the right tab. Figure 3. Main window and its parts 4. HOW TO VIEW MY PROFILE This option is available for all users. It displays the data of the user who has entered in the system. To view your own profile, choose on the Utility Menu Settings > My Profile : AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 6 of 25

7 Figure 4. Main window and its parts All fields that appear can be modified except the User login field. User login. Credential required to access to AlienVault USM. It refers to the nickname that the user will use to open a session in the system. User name. This field refers to the real user name. User . This is the address of the user. It is used to send notifications, reports, etc., to the user. User language. The interface is translated into several languages and it is possible to select a language between those configured. The configured languages are: English, Chinese simplified, Chinese traditional, French, German, Portuguese and Spanish. Timezone. This field refers to the time zone (region in Earth) where the user is located. As there may be multiple users across the globe, they will use different time zones. If you modify any field, you should click on SAVE to make changes take effect. It is compulsory to fill in all fields except User AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 7 of 25

8 5. HOW TO VIEW CURRENT SESSIONS All users can view their own current session. Users having an administrator profile can view current sessions of all users. It displays a list of users that are inside the system at that moment. There are user profiles, so, depending on the assigned permission to each user, this list will display all users (admin user) or the information related to the current user. Choose on the Utility Menu Settings > Current Sessions to view current sessions in the system: Figure 5. Current Sessions being admin user This screen includes the following parts:. This button is used to refresh data.. This field allows the user to enter search criteria. Press Enter key to start the search. Username. This field refers to the user login that allows the user to gain access to AlienVault USM. Users can choose their own name. IP Address. This IP refers to the IP address that each user is using to connect to the product. Hostname. It is a label assigned to the computer connected to the network. Agent. It refers to the web browser used by the user. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 8 of 25

9 Session ID. This field refers to the internal name of the user and identifies the session of that user. Logon. It refers to the time and the hour at which the user has entered into the system. Last activity. It informs about how long has passed since the user stopped doing things in the system. Actions ( ). It is used to log out users. Last line (SHOWING x TO x OF x ENTRIES). This part is useful when there are a lot of users in the system. It indicates the total number of users logged at that moment in the system. Last line, right part ( ). It is used to pass from one page to another, in case of having several pages. If there is only a page, these buttons appear deactivated. The number in the middle indicates the page where the user is in that moment. The button is used to order the data in ascending or descending order. Note that the session list cannot be deleted. 6. HOW TO VIEW USER S ACTIVITY This option is only available for users having an administrator profile. It displays a list about the activity of each user. This list is useful in order to control what each user has done inside the system. Choose on the Utility Menu Settings > User Activity to view the user activity in the system: AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 9 of 25

10 Figure 6. User Activity This screen includes the following parts: User Activity Filter. This functionality allows the user to execute searches by several filters. These filters are Date range, User and Action. Date range. It is possible to configure a search by range of date, the button must be clicked. Click on the day you want to start the date range and, then, click on the day you want to close the date range. The highlighted days refer to the date range, which was previously selected. This date appears in the fields From and to. User. It is possible to configure a search by activity of a user by clicking on the User combo box and selecting one of them. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 10 of 25

11 Figure 7. User Activity: configure a filter by user Action. It is also possible, configure a search by action. Actions are already set in the system. Click on the Action combo box and select an action. Figure 8. User Activity: configure a filter by action Once the filters have been set, click on View to execute a search, which will follow those criteria. Indication of pages (<PREVIOUS NEXT>). This button is used to view the previous and next items in the list. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 11 of 25

12 Date. This is the date when the action has been done. User. This field refers to the user login that allows the user to gain access to AlienVault USM. Users can choose their own name Source IP. This IP refers to the IP address that each user is using to connect to the product. Code. This is a number, which identifies each action. Action. This is the description of the action that the user has made. Note that the audit events cannot be deleted. 7. HOW TO MANAGE USERS This option is only available for users having an administrator profile. Choose on the Primary Menu Configuration > Administration and then, on the Secondary Menu Users to manage users: Figure 9. User s management: main window AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 12 of 25

13 This screen includes the following parts: Login. Credential required to access to AlienVault USM. It refers to the nickname that the user uses to open a session in the system. Name. This is the user name of that user in the system. . This is the address of the user. It is used to send notifications, reports, etc., to the user. Visibility. This field informs about the group that the user belongs to. There are groups of objects used to simplify the asset management. Status. There are 2 types of status: enabled user ( ) and not enabled user ( ). Language. The interface is translated into several languages and it is possible to select a language between those configured. The configured languages are: English, Chinese simplified, Chinese traditional, French, German, Portuguese and Spanish. Creation date. The date on which that user has been created. Last login date. The last date on which that user has logged. At the bottom part of the window, it appears a navigation bar (<PREVIOUS NEXT>) and the button ( ).This button opens a quick search field: Figure 10. User s management: quick search 7.1. CREATE A NEW USER To create a new user, the instructions below should be followed: 1. Click on New. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 13 of 25

14 Figure 11. Create a new user 2. User login. Enter a user login. This information is necessary to enter into AlienVault USM (see Figure 1). 3. User name. Enter a user name. 4. User . Enter a user's . AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 14 of 25

15 5. User language. Select the language interface from the list that appears by clicking on the combo box. 6. Timezone. Select a time zone from the list that appears by clicking on the combo box. 7. Enter user password. Enter a user password. This information is necessary to enter into AlienVault USM (see Figure 1). 8. Re-enter user password. Repeat the same password. 9. Ask to change password at next login. Force a password change next time this user enters successfully into the system by selecting Yes. Select No if you do not want to force a password change for this user. 10. Make this user a global admin. Set if the user will be a global admin (selecting Yes ) or not (selecting No ). Be a global admin means that the user has permissions to see all assets and all menu options. Admin users are represented with this icon whenever the list of users is displayed. 11. Menu Template. Click the combo box to select a template between those that are set in the system. A template can be created, modified and/or deleted. 12. Visibility. Select, by a click, the entity associated with that user. This option is mandatory and it is used to associate the user to entities and assets within the structure tree. For instance, there is a company that has 2 headquarters, one in city1 and another in city2. Each headquarter could be an entity and each entity may have their assets such as a printer, networks, laptops, phones, etc. A person who works at the headquarters of city1 will be associated with the entity city1 and to the following assets: a printer, a network and a laptop. When this user enters into the system, he will only have visibility of those 3 assets: that printer, that network and that laptop, but he will not have visibility of entity city2 or their assets. 13. Allowed Assets. To assign assets it is necessary to select, previous, an entity context. This option is not mandatory and it works as a filter within an entity. 14. Enter your current password. SAVE. Click this button to make changes take effect MODIFY A USER To modify a user, do one of these options: AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 15 of 25

16 Select the user you want to modify by clicking on the line of that user and click on Modify. Select the user you want to modify by double-click on the line of that user. Select the user you want to modify by clicking on the name of that user. Figure 12. Modify a user Once all changes have been made, click on SAVE to make changes take effect. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 16 of 25

17 To delete a user, select the user you want to delete by clicking on the line of that user and click on Delete selected. The system will ask for confirmation and a screen similar to the following will appear: Figure 13. Delete a selected user: confirmation screen It is possible to disable a user instead of deleting it in order to keep his configuration. If the status of a user is disabled, this user will not enter into the system (see Section 7.7) AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 17 of 25

18 7.3. DUPLICATE SELECTED USER It is possible to copy the information configured in a user to another user. Select the user you want to copy by clicking on the line of that user and click on Duplicate selected. Figure 14. Duplicate selected user AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 18 of 25

19 Fields that appear in this window are explained in Section 7.1. Notice that the system has added _duplicated in the "User login" field in order to distinguish this user from the user that has been copied. Once all changes have been made, click on SAVE to make changes take effect MULTILEVEL TREE This option is used to view users hierarchy and how users are arranged in entities. Figure 15. Multilevel Tree AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 19 of 25

20 7.5. USERS ACTIVITY This option allows the administrator to configure the user activities to be logged in the system. Choose Configuration > Administration > Users > Activity. Figure 16. Users Activity This table displays 2 columns. The left column shows the logged actions and the right column shows the actions that are not logged. To pass an item from one side to the other, drag and drop the item or use the links [+] or [-] which are next to each item. It is possible to pass all items from one side to the other by clicking the Remove all and Add all buttons. In the right part, Actions not logged, it is also possible to enter criteria in order to make a filter. Criteria must be entered in the field located on the left of Add all button. To make all changes take effect, click the UPDATE CONFIGURATION button. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 20 of 25

21 7.6. ENABLED AND NOT ENABLED USERS It is possible to disable a user in order to not let him enter into the system but his configuration will be saved. The icon means that user is enabled and the icon means that the user is not enabled. Click on the icon and it will turn from one status into the other. Choose Configuration > Administration > Users > User Information : Figure 17. Status of users: enabled and not enabled If the status of a user is disabled, this user will not enter into the system. The following message will appear: Figure 18. Status of users: user not enabled admin AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 21 of 25

22 7.7. TEMPLATES A template serves as a model for configuring user permissions in the AlienVault USM functionality. It is possible to create, modify and delete templates. Choose Configuration > Administration > Users > Templates. Figure 19. Templates This screen includes the following fields: Action bar, which includes the buttons NEW, MODIFY and DELETE SELECTED. A combo box allows the user to configure the number of entries to display. Name. It refers to the template name. Users assigned. This field informs about which users are assigned to that template. Sections allowed. This field displays the percentage of functionalities that are allowed in that template. At the bottom part of the window, it appears a navigation bar (PREVIOUS, NEXT). This button opens a quick search field: AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 22 of 25

23 CREATE A NEW TEMPLATE To create a new template, the instructions below should be followed: 1. Click on NEW. Figure 20. Create a new template 2. Write a name for this template. 3. Select functionalities you want to include in the template by clicking on the square located on the left part of each of the functionalities. 4. Click on SAVE TEMPLATE to save changes. 5. CANCEL button is used to exit this window without saving changes MODIFY A TEMPLATE To modify a template, do one of these options: Select the template you want to modify by clicking on the line of that template and click on MODIFY. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 23 of 25

24 Select the template you want to modify by double-click on the line of that template. Select the template you want to modify by clicking on the name of that template. A screen similar to the following appears: Figure 21. Templates: modify Select or unselect the functionalities you want to include or remove in the template by clicking on the square located on the left part of each of the functionalities. The button SELECT / UNSELECT ALL is used to select or unselect all functionalities at the same time. If you change the template name, the button SAVE AS will be active. This button is used to copy the current template and create a new one. SAVE CHANGES is used to save all changes made. CANCEL button is used to exit this window without saving changes. AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 24 of 25

25 DELETE A SELECTED TEMPLATE To delete a template, select the template you want to delete by clicking on the line of that template and click on DELETE SELECTED. The system will ask for a confirmation and a screen similar to the following will appear: Figure 22. Delete a selected template: confirmation screen AVUG Edition 01 Copyright 2016 AlienVault. All rights reserved. Page 25 of 25

User Management Guide

User Management Guide AlienVault Unified Security Management (USM) 4.x-5.x User Management Guide USM v4.x-5.x User Management Guide, rev 1 Copyright 2015 AlienVault, Inc. All rights reserved. The AlienVault Logo, AlienVault,

More information

Using the Content Distribution Manager GUI

Using the Content Distribution Manager GUI CHAPTER 3 Using the Content Distribution Manager GUI The Content Distribution Manager is the central location from which much of the work of creating and managing ACNS networks and hosted content can be

More information

Assets, Groups & Networks

Assets, Groups & Networks Complete. Simple. Affordable Copyright 2014 AlienVault. All rights reserved. AlienVault, AlienVault Unified Security Management, AlienVault USM, AlienVault Open Threat Exchange, AlienVault OTX, Open Threat

More information

Bidder s User Guide For Online E-Tendering System

Bidder s User Guide For Online E-Tendering System Bidder s User Guide For Online E-Tendering System Introduction to the User s Guide The User s Guide is a documentation regarding all the features of Bidder Online E-Tendering System. It explains how the

More information

DocuSign for SharePoint Online v2.4

DocuSign for SharePoint Online v2.4 Quick Start Guide DocuSign for SharePoint Online v2.4 Published October 12, 2015 Overview DocuSign for SharePoint Online allows users to sign or send documents out for signature from a SharePoint Online

More information

Table of Contents INTRODUCTION... 3 HOME PAGE Announcements Personalize & Change Password Reminders SERVICE CATALOG...

Table of Contents INTRODUCTION... 3 HOME PAGE Announcements Personalize & Change Password Reminders SERVICE CATALOG... Table of Contents INTRODUCTION... 3 HOME PAGE... 4 Announcements... 8 Personalize & Change Password... 9 Reminders... 11 SERVICE CATALOG... 14 Searching for Service(s)... 14 Creating a Service Request...

More information

henry schein secure chart patient portal

henry schein secure chart patient portal henry schein secure chart patient portal s e t u p a n d u s e r g u i d e Contents Henry Schein Secure Chart Patient Portal Overview... 2 Setting Up the Henry Schein Secure Chart Patient Portal... 3 Activating

More information

DHL WEBSHIPPING CORPORATE SUPER ADMINISTRATOR GUIDE

DHL WEBSHIPPING CORPORATE SUPER ADMINISTRATOR GUIDE DHL WEBSHIPPING CORPORATE SUPER ADMINISTRATOR GUIDE CREATION DATE: MARCH 2015 CONTENTS 1. Getting Started 4 1.1. System Requirements 4 1.2. Logging In 5 1.3. Registration 6 1.4. Shipment Approval Dashboard

More information

AlienVault. Unified Security Management 5.x Configuring a VPN Environment

AlienVault. Unified Security Management 5.x Configuring a VPN Environment AlienVault Unified Security Management 5.x Configuring a VPN Environment USM 5.x Configuring a VPN Environment, rev. 3 Copyright 2015 AlienVault, Inc. All rights reserved. The AlienVault Logo, AlienVault,

More information

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG...

Table of Contents INTRODUCTION... 2 HOME PAGE... 3. Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... Table of Contents INTRODUCTION... 2 HOME PAGE... 3 Announcements... 7 Personalize & Change Password... 8 Reminders... 9 SERVICE CATALOG... 11 Raising a Service Request... 12 Edit the Service Request...

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

Getting Started With Scholastic Achievement Manager

Getting Started With Scholastic Achievement Manager Getting Started With Scholastic Achievement Manager For use with Scholastic Achievement Manager version 2.3.1 or later Copyright 2014 by Scholastic Inc. All rights reserved. Published by Scholastic Inc.

More information

Strategic Asset Tracking System User Guide

Strategic Asset Tracking System User Guide Strategic Asset Tracking System User Guide Contents 1 Overview 2 Web Application 2.1 Logging In 2.2 Navigation 2.3 Assets 2.3.1 Favorites 2.3.3 Purchasing 2.3.4 User Fields 2.3.5 History 2.3.6 Import Data

More information

Alcatel OmniPCX Office

Alcatel OmniPCX Office Alcatel OmniPCX Office Web Based Management Operator Manual NOTE Product specifications contained in this document are subject to change without notice. Products and services described in this document

More information

How to send emails triggered by events

How to send emails triggered by events Complete. Simple. Affordable Copyright 2014 AlienVault. All rights reserved. AlienVault, AlienVault Unified Security Management, AlienVault USM, AlienVault Open Threat Exchange, AlienVault OTX, Open Threat

More information

91.527 - Human Computer Interaction Final Project Tutorial. Hardware Inventory Management System (HIMS) By M. Michael Nourai

91.527 - Human Computer Interaction Final Project Tutorial. Hardware Inventory Management System (HIMS) By M. Michael Nourai 91.527 - Human Computer Interaction Final Project Tutorial Hardware Inventory Management System (HIMS) By Table of Contents Introduction... 3 Running HIMS... 3 Successful Login to HIMS... 4 HIMS Main Screen...

More information

Web Work Module 11.6. User s Guide

Web Work Module 11.6. User s Guide Web Work Module 11.6 User s Guide COPYRIGHT Copyright 2000 2005 MainSaver Software. All rights reserved. No part of this document may be copied or distributed, transmitted, transcribed, stored in a retrieval

More information

Managing Identities and Admin Access

Managing Identities and Admin Access CHAPTER 4 This chapter describes how Cisco Identity Services Engine (ISE) manages its network identities and access to its resources using role-based access control policies, permissions, and settings.

More information

Fax User Guide 07/31/2014 USER GUIDE

Fax User Guide 07/31/2014 USER GUIDE Fax User Guide 07/31/2014 USER GUIDE Contents: Access Fusion Fax Service 3 Search Tab 3 View Tab 5 To E-mail From View Page 5 Send Tab 7 Recipient Info Section 7 Attachments Section 7 Preview Fax Section

More information

Unified Security Management (USM) 5.2 Vulnerability Assessment Guide

Unified Security Management (USM) 5.2 Vulnerability Assessment Guide AlienVault Unified Security Management (USM) 5.2 Vulnerability Assessment Guide USM 5.2 Vulnerability Assessment Guide, rev 1 Copyright 2015 AlienVault, Inc. All rights reserved. The AlienVault Logo, AlienVault,

More information

C u s t o m M a i n t e n a n c e S o f t w a r e. Using CMS Tech

C u s t o m M a i n t e n a n c e S o f t w a r e. Using CMS Tech C u s t o m M a i n t e n a n c e S o f t w a r e Using CMS Tech Copyright April 2016 Facilities Survey, Inc. Facilities Survey, Inc. 400 Penn Center Blvd. Suite 552 Pittsburgh, PA 15235 Phone: 412-567-4070

More information

Printing to Windows Shares from xprintserver using IPP/HTTP

Printing to Windows Shares from xprintserver using IPP/HTTP Scenario: User has a printer connected directly to a Windows Server 2003 or 2008 server and wants to print to it from an ios device using the xprintserver. Solution: Use Internet Printing support in Windows

More information

Chapter 2 Introduction to the Web Browser Interface

Chapter 2 Introduction to the Web Browser Interface Chapter 2 Introduction to the Web Browser Interface This section introduces the web browser interface that enables you to configure and manage your NETGEAR GS700TS Gigabit Stackable Smart Switch. Your

More information

MultiSite Manager. User Guide

MultiSite Manager. User Guide MultiSite Manager User Guide Contents 1. Getting Started... 2 Opening the MultiSite Manager... 2 Navigating MultiSite Manager... 2 2. The All Sites tabs... 3 All Sites... 3 Reports... 4 Licenses... 5 3.

More information

SECURE MOBILE ACCESS MODULE USER GUIDE EFT 2013

SECURE MOBILE ACCESS MODULE USER GUIDE EFT 2013 SECURE MOBILE ACCESS MODULE USER GUIDE EFT 2013 GlobalSCAPE, Inc. (GSB) Address: 4500 Lockhill-Selma Road, Suite 150 San Antonio, TX (USA) 78249 Sales: (210) 308-8267 Sales (Toll Free): (800) 290-5054

More information

AlienVault. Unified Security Management (USM) 5.1 Running the Getting Started Wizard

AlienVault. Unified Security Management (USM) 5.1 Running the Getting Started Wizard AlienVault Unified Security Management (USM) 5.1 Running the Getting Started Wizard USM v5.1 Running the Getting Started Wizard, rev. 2 Copyright 2015 AlienVault, Inc. All rights reserved. The AlienVault

More information

Baylor Secure Messaging. For Non-Baylor Users

Baylor Secure Messaging. For Non-Baylor Users Baylor Secure Messaging For Non-Baylor Users TABLE OF CONTENTS SECTION ONE: GETTING STARTED...4 Receiving a Secure Message for the First Time...4 Password Configuration...5 Logging into Baylor Secure Messaging...7

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

Service Desk Plus: User Guide

Service Desk Plus: User Guide Service Desk Plus: User Guide Introduction ManageEngine ServiceDesk Plus is comprehensive help desk and asset management software that provides help desk agents and IT managers, an integrated console to

More information

DocuSign Connect for Salesforce Guide

DocuSign Connect for Salesforce Guide Information Guide 1 DocuSign Connect for Salesforce Guide 1 Copyright 2003-2013 DocuSign, Inc. All rights reserved. For information about DocuSign trademarks, copyrights and patents refer to the DocuSign

More information

Brainloop Secure Connector for Microsoft Word Version 4.5 User Guide

Brainloop Secure Connector for Microsoft Word Version 4.5 User Guide Brainloop Secure Connector for Microsoft Word Version 4.5 User Guide Copyright Brainloop AG, 2004-2015. All rights reserved. Document version 1.2 All trademarks referred to in this document are the property

More information

Eastern Bank TreasuryConnect Security Center User Manual

Eastern Bank TreasuryConnect Security Center User Manual Eastern Bank TreasuryConnect Security Center User Manual This user manual provides instructions for using the Password Reset feature and accessing services found within the Security Center Group. The services

More information

Administering Cisco ISE

Administering Cisco ISE CHAPTER 8 This chapter describes the administrative activities for the Cisco Identity Services Engine (ISE) and how to perform them. The following topics are covered: Logging In, page 8-1 System Time and

More information

Telephony Toolbar Corporate. User Guide

Telephony Toolbar Corporate. User Guide Telephony Toolbar Corporate User Guide Release 7.1 March 2011 Table of Contents 1 About This Guide...7 1.1 Open Telephony Toolbar - Corporate... 7 1.2 First Time Login... 8 1.3 Subsequent Use... 11 2 Using

More information

SARS Anywhere Student Appointment and Scheduling System

SARS Anywhere Student Appointment and Scheduling System SARS Anywhere Student Appointment and Scheduling System Contents Accessing SARS Anywhere... 2 Password... 2 Supported Browsers and Devices... 3 Dashboard... 3 Quick Links... 4 User Preferences... 5 Master

More information

FedEx Corporate Services, Inc.; FedEx and the FedEx logo are registered service marks of FedEx. All rights reserved. Unpublished.

FedEx Corporate Services, Inc.; FedEx and the FedEx logo are registered service marks of FedEx. All rights reserved. Unpublished. The information contained in this publication is confidential and proprietary to FedEx Corporate Services, Inc., and its affiliates ( FedEx ). No part of this publication may be distributed or disclosed

More information

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...

Table of Contents INTRODUCTION...2 HOME PAGE...3. Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG... Table of Contents INTRODUCTION...2 HOME PAGE...3 Announcements... 6 Personalize... 7 Reminders... 9 Recent Items... 11 SERVICE CATALOG...12 REQUEST...14 Request List View... 15 Creating a New Incident...

More information

Sync for QuickBooks. Setup and Configuration Guide. December 2014

Sync for QuickBooks. Setup and Configuration Guide. December 2014 Sync for QuickBooks Setup and Configuration Guide December 2014 This guide presents an overview on how to set up and configure Sync for QuickBooks to synchronize transactions to your QuickBooks account.

More information

Version Reference Guide

Version Reference Guide DocumentDirect for the Internet Version 4.6.1 Reference Guide DocumentDirect for the Internet is a registered trademark of ASG Copyright and Trademark Acknowledgements 2015 Sallie Mae Bank. All rights

More information

CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM. User Guide

CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM. User Guide CRM Migration Manager 3.1.1 for Microsoft Dynamics CRM User Guide Revision D Issued July 2014 Table of Contents About CRM Migration Manager... 4 System Requirements... 5 Operating Systems... 5 Dynamics

More information

BIG LOTS VENDOR COMPLIANCE WEB PORTAL USER GUIDE - VENDOR 300 PHILLIPI RD. COLUMBUS, OH 43228

BIG LOTS VENDOR COMPLIANCE WEB PORTAL USER GUIDE - VENDOR 300 PHILLIPI RD. COLUMBUS, OH 43228 BIG LOTS VENDOR COMPLIANCE WEB PORTAL USER GUIDE - VENDOR 300 PHILLIPI RD. COLUMBUS, OH 43228 Contents Getting Started...4 Tips for Using Actionable Intelligence... 4 Logging into Actionable Intelligence...

More information

Installation & Configuration Guide Professional Edition

Installation & Configuration Guide Professional Edition Installation & Configuration Guide Professional Edition Version 2.3 Updated January 2014 Table of Contents Getting Started... 3 Introduction... 3 Requirements... 3 Support... 4 Recommended Browsers...

More information

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request...

AdventNet ManageEngine SupportCenter Plus :: User Guide. Table Of Contents INTRODUCTION... 3 REQUEST... 4. Creating a New Request... Table Of Contents INTRODUCTION... 3 REQUEST... 4 Creating a New Request... 5 Quick Create...5 Contact Details...5 Classifying Request Category...5 Prioritizing Request...6 Describe Request...6 Add Attachments

More information

NOTE: DO NOT CONNECT the Print Valet keypad until STEP 3

NOTE: DO NOT CONNECT the Print Valet keypad until STEP 3 PrintValet Installation and Administration Guide 2009 PrinterOn Corporation NOTE: DO NOT CONNECT the Print Valet keypad until STEP 3 IMPORTANT: You must be logged onto your computer as an Administrator

More information

Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip

Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip Configuring Color Access on the WorkCentre 7120 Using Microsoft Active Directory Customer Tip October 21, 2010 Overview This document describes how to limit access to color copying and printing on the

More information

IBM Information Server

IBM Information Server IBM Information Server Version 8 Release 1 IBM Information Server Administration Guide SC18-9929-01 IBM Information Server Version 8 Release 1 IBM Information Server Administration Guide SC18-9929-01

More information

Enterprise Self-Service Portal FAQ

Enterprise Self-Service Portal FAQ Enterprise Self-Service Portal FAQ General Information: info@cionsystems.com Online Support: support@cionsystems.com CionSystems Inc. Mailing Address: 16625 Redmond Way, Ste M106 Redmond, WA. 98052 http://www.cionsystems.com

More information

SOS SO S O n O lin n e lin e Bac Ba kup cku ck p u USER MANUAL

SOS SO S O n O lin n e lin e Bac Ba kup cku ck p u USER MANUAL SOS Online Backup USER MANUAL HOW TO INSTALL THE SOFTWARE 1. Download the software from the website: http://www.sosonlinebackup.com/download_the_software.htm 2. Click Run to install when promoted, or alternatively,

More information

Usermanual Active Tracing 3.3. Full Visibility. Complete chain of consignment tracking and paperless proof of delivery

Usermanual Active Tracing 3.3. Full Visibility. Complete chain of consignment tracking and paperless proof of delivery Usermanual Active Tracing 3.3 Full Visibility Complete chain of consignment tracking and paperless proof of delivery Benutzerhandbuch, November 2009 Seite 2 Table of contents Introduction... 3 1. Access...

More information

Cloudfinder for Salesforce User Guide. November 2013

Cloudfinder for Salesforce User Guide. November 2013 1 Contents Getting started with Cloudfinder for Salesforce 1... 3 Sign up New Cloudfinder user... 3 Sign up Existing Cloudfinder user... 4 Setting up Cloudfinder access... 4 Initial Backup... 5 First log-in...

More information

Network Version Administrator s Console Guide

Network Version Administrator s Console Guide Network Version Administrator s Console Guide Produced by Individual Software Inc. Written by Mark R. Krames Copyright 2009 by Individual Software Inc. M-ENUTK5-I1.0 Chapter 1 Introduction Administrator

More information

Online Backup Management Console 3.8 User Manual

Online Backup Management Console 3.8 User Manual Online Backup Management Console 3.8 User Manual September 2010 Version 1.0 Disclaimer This document is compiled with the greatest possible care. However, errors might have been introduced caused by human

More information

EMC Smarts Network Configuration Manager

EMC Smarts Network Configuration Manager EMC Smarts Network Configuration Manager Version 9.4.1 Advisors User Guide P/N 302-002-279 REV 01 Copyright 2013-2015 EMC Corporation. All rights reserved. Published in the USA. Published October, 2015

More information

Version 10.3. End User Help Files. GroupLink Corporation 2014 GroupLink Corporation. All rights reserved

Version 10.3. End User Help Files. GroupLink Corporation 2014 GroupLink Corporation. All rights reserved Version 10.3 End User Help Files GroupLink Corporation 2014 GroupLink Corporation. All rights reserved GroupLink and everything HelpDesk are registered trademarks of GroupLink Corporation. The information

More information

Version 11.0.1. End User Help Files. GroupLink Corporation 2015 GroupLink Corporation. All rights reserved

Version 11.0.1. End User Help Files. GroupLink Corporation 2015 GroupLink Corporation. All rights reserved Version 11.0.1 End User Help Files GroupLink Corporation 2015 GroupLink Corporation. All rights reserved GroupLink and everything HelpDesk are registered trademarks of GroupLink Corporation. The information

More information

System Administration and Log Management

System Administration and Log Management CHAPTER 6 System Overview System Administration and Log Management Users must have sufficient access rights, or permission levels, to perform any operations on network elements (the devices, such as routers,

More information

TM SysAid Chat Guide Document Updated: 10 November 2009

TM SysAid Chat Guide Document Updated: 10 November 2009 SysAidTM Chat Guide Document Updated: 10 November 2009 Introduction 2 Quick Access to SysAid Chat 3 Enable / Disable the SysAid Chat from the End User Portal. 4 Edit the Chat Settings 5 Chat Automatic

More information

Getting Started With Scholastic Achievement Manager

Getting Started With Scholastic Achievement Manager Getting Started With Scholastic Achievement Manager For use with SAM v1.8.1 Copyright 2009, 2005 by Scholastic Inc. All rights reserved. Published by Scholastic Inc. SCHOLASTIC, SYSTEM 44, SCHOLASTIC PHONICS

More information

How to Create User-Defined Fields and Tables

How to Create User-Defined Fields and Tables SAP Business One How-To Guide PUBLIC How to Create User-Defined Fields and Tables Applicable Release: SAP Business One 8.8 All Countries English July 2009 Table of Contents Creating User-Defined Fields

More information

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8 Alarm Client Installation and User Guide NEC NEC Infrontia Corporation July 2008 NDA-30364, Revision 8 Liability Disclaimer NEC Infrontia Corporation reserves the right to change the specifications, functions,

More information

SWAN 15.1 Advance user information What s new in SWAN? Introduction of the new user interface. Last update: 28th April 2015

SWAN 15.1 Advance user information What s new in SWAN? Introduction of the new user interface. Last update: 28th April 2015 SWAN 15.1 Advance user information What s new in SWAN? Introduction of the new user interface Last update: 28th April 2015 Daimler SWAN 15.1 - New GUI - Version April 28th, 2015 2 Content Highlights of

More information

EM Single Sign On 1.2 (1018)

EM Single Sign On 1.2 (1018) (1018) 2015 VoIP Integration July 27, 2015 Table of Contents Product Overview... 3 Requirements... 3 Application Requirements... 3 Call Manager... 3 Network Connectivity... 3 EM Profile Requirements...

More information

Salesforce Customer Portal Implementation Guide

Salesforce Customer Portal Implementation Guide Salesforce Customer Portal Implementation Guide Salesforce, Winter 16 @salesforcedocs Last updated: December 10, 2015 Copyright 2000 2015 salesforce.com, inc. All rights reserved. Salesforce is a registered

More information

DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015

DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015 DocuSign for Salesforce Administrator Guide v6.1.1 Rev A Published: July 16, 2015 Copyright Copyright 2003-2015 DocuSign, Inc. All rights reserved. For information about DocuSign trademarks, copyrights

More information

Oracle 11g Express Edition Release 2 Guide This is an installation and setup guide for use of Oracle 11g Express Edition Release 2 and of Oracle SQL

Oracle 11g Express Edition Release 2 Guide This is an installation and setup guide for use of Oracle 11g Express Edition Release 2 and of Oracle SQL Oracle 11g Express Edition Release 2 Guide This is an installation and setup guide for use of Oracle 11g Express Edition Release 2 and of Oracle SQL Developer. This guide is intended for research and educational

More information

TriCore Secure Web Email Gateway User Guide 1

TriCore Secure Web Email Gateway User Guide 1 TriCore Secure Web Email Gateway User Guide This document provides information about TriCore Secure Web Email Gateway. This document is for users who are authorized to send and receive encrypted email

More information

Fixes for CrossTec ResQDesk

Fixes for CrossTec ResQDesk Fixes for CrossTec ResQDesk Fixes in CrossTec ResQDesk 5.00.0006 December 2, 2014 Resolved issue where the list of Operators on Category was not saving correctly when adding multiple Operators. Fixed issue

More information

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0

Charter Business Phone. Online Control Panel Getting Started Guide. Document Version 1.0 Charter Business Phone Online Control Panel Getting Started Guide Document Version 1.0 Table of Contents 1 About This Guide...4 2 Overview...5 2.1 Online Control Panel and Call Manager... 5 3 Manual and

More information

PHI Audit Us er Guide

PHI Audit Us er Guide PHI Audit Us er Guide Table Of Contents PHI Audit Overview... 1 Auditable Actions... 1 Navigating the PHI Audit Dashboard... 2 Access PHI Audit... 4 Create a Patient Audit... 6 Create a User Audit... 10

More information

Comodo LoginPro Software Version 1.5

Comodo LoginPro Software Version 1.5 Comodo LoginPro Software Version 1.5 User Guide Guide Version 1.5.030513 Comodo Security Solutions 1255 Broad Street STE 100 Clifton, NJ 07013 Table of Contents 1.Introduction to Comodo LoginPro... 3 1.1.System

More information

SAP BusinessObjects Financial Consolidation Web User Guide

SAP BusinessObjects Financial Consolidation Web User Guide SAP BusinessObjects Financial Consolidation Document Version: 10.0 Support Package 18 2016-02-19 SAP BusinessObjects Financial Consolidation Web User Guide Content 1 General user functions....12 1.1 To

More information

Managed Security Web Portal USER GUIDE

Managed Security Web Portal USER GUIDE Managed Security Web Portal USER GUIDE CONTENTS 1.0 Introduction 4 2.0 Login 4 3.0 Portal Layout 4 3.1 Home Tab 5 3.2 Web Filtering Tab 5 3.3 SSL VPN Users Tab 6 4.0 Web Filtering Administration 7 4.1

More information

Polar Help Desk 4.1. User s Guide

Polar Help Desk 4.1. User s Guide Polar Help Desk 4.1 User s Guide Copyright (legal information) Copyright Polar 1995-2005. All rights reserved. The information contained in this document is proprietary to Polar and may not be used or

More information

Aventail Connect Client with Smart Tunneling

Aventail Connect Client with Smart Tunneling Aventail Connect Client with Smart Tunneling User s Guide Windows v8.7.0 1996-2006 Aventail Corporation. All rights reserved. Aventail, Aventail Cache Control, Aventail Connect, Aventail Connect Mobile,

More information

Applicant Tracking System Job Aids. Prepared by:

Applicant Tracking System Job Aids. Prepared by: Applicant Tracking System Job Aids Prepared by: Contents System Navigation and My Setup Information for Users... 1 Creating Requisitions... 4 Duplicating Requisitions... 6 Requesting an Approval... 7 Viewing

More information

How do I share a file with a friend or trusted associate?

How do I share a file with a friend or trusted associate? Sharing Information How do I share a file with a friend or trusted associate? Sharing a file in InformationSAFE is easy. The share utility in InformationSAFE allows you to securely share your information

More information

MS Word Web Time Entry. Tutorial

MS Word Web Time Entry. Tutorial MS Word 2007 Web Time Entry Tutorial (Intentionally left blank) Table of Contents Introduction: 1 Section I: Web Time Entry Log-on 1 Logging on 1 To Log into MyPage: 1 Section II: Web Time Entry Page Explained

More information

Training Manual. Basic Concepts: Exercises. SharePoint 2013 GTA Platform

Training Manual. Basic Concepts: Exercises. SharePoint 2013 GTA Platform Training Manual Basic Concepts: Exercises SharePoint 2013 GTA Platform Prepared By: GeorgiaGov Interactive Support: For further assistance, fill out a Support Request at http://portal.georgia.gov/support

More information

SuccessMaker Learning Management System User s Guide Release 1.0

SuccessMaker Learning Management System User s Guide Release 1.0 SuccessMaker Learning Management System User s Guide Release 1.0 Copyright 2007 2008 Pearson Education, Inc. or its affiliates Copyright 2007 2008 Pearson Education, Inc. or its affiliates. All rights

More information

Montgomery County Public Schools. MCPS Careers Applicant Tracking System (ATS) Hiring Manager User Guide

Montgomery County Public Schools. MCPS Careers Applicant Tracking System (ATS) Hiring Manager User Guide Montgomery County Public Schools MCPS Careers Applicant Tracking System (ATS) Hiring Manager User Guide Version 4.0 Revised February 2012 TABLE OF CONTENTS Logging In... 3 Navigating the Site... 4 Center

More information

AT&T Business Messaging Account Management

AT&T Business Messaging Account Management AT&T Business Messaging Account Management Admin User Guide December 2015 1 Copyright 2015 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein

More information

Adobe Sign. Enabling SAML Single Sign-On with OneLogin Reference Guide

Adobe Sign. Enabling SAML Single Sign-On with OneLogin Reference Guide Enabling SAML Single Sign-On with OneLogin Reference Guide 2016 Adobe Systems Incorporated. All Rights Reserved. Products mentioned in this document, such as the services of identity provider Onelogin,

More information

ONLINE TEST ADMINISTRATION

ONLINE TEST ADMINISTRATION PROJECT PHOENIX EduTrax Instructional Management Solution Phoenix/EIM ONLINE TEST ADMINISTRATION QUICK GUIDE & ILLUSTRATED HELP Version 1.5.1.1 The online testing module allows a teacher to administer

More information

HP ALM. Software Version: Business Views Microsoft Excel Add-in User Guide

HP ALM. Software Version: Business Views Microsoft Excel Add-in User Guide HP ALM Software Version: 12.20 Business Views Microsoft Excel Add-in User Guide Document Release Date: December 2014 Software Release Date: December 2014 Legal Notices Warranty The only warranties for

More information

E-MAIL - Spam Filtering

E-MAIL - Spam Filtering E-MAIL - Spam Filtering SPAM FILTERING OVERVIEW... USER S GUIDE...... Common Login Errors......... Lists Tab... 5 Profile Tab... 7 Quarantine Tab... 0 LOGGING IN MAIN SCREEN SPAMBLOCKER TABS (LISTS, PROFILE

More information

Course Inventory Management System: Beginners Guide

Course Inventory Management System: Beginners Guide Course Inventory Management System: Beginners Guide The below information serves as an overview displaying how to access and perform general functions within the Course Inventory Management (CIM) System.

More information

MAESTRO Version 2.0 Review System PI and Research/Approval Team Training Document

MAESTRO Version 2.0 Review System PI and Research/Approval Team Training Document MAESTRO Version 2.0 Review System PI and Research/Approval Team Training Document Questions and Helpdesk Support: Call Office of Research Compliance at 575-646-7177 or Email care@research.nmsu.edu or OVPR@research.nmsu.edu

More information

Table of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS...

Table of Contents INTRODUCTION... 2 HOME... 3. Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... Table of Contents INTRODUCTION... 2 HOME... 3 Dashboard... 5 Reminders... 8 Announcements... 12 Preferences... 13 Recent Items... 15 REQUESTS... 16 Request List View... 17 Requests based on Filters...

More information

IT HELP Desk Dashboard ManageEngine Service Desk Plus User Guide

IT HELP Desk Dashboard ManageEngine Service Desk Plus User Guide Create an Incident When you need to report a failure or problem of your system to the IT help desk team, then send a request to the team. There are different modes of placing a request, such as submitting

More information

Customer Tips. Configuring Color Access on the WorkCentre 7328/7335/7345 using Windows Active Directory. for the user. Overview

Customer Tips. Configuring Color Access on the WorkCentre 7328/7335/7345 using Windows Active Directory. for the user. Overview Xerox Multifunction Devices Customer Tips February 13, 2008 This document applies to the stated Xerox products. It is assumed that your device is equipped with the appropriate option(s) to support the

More information

Acceleration Systems Network Management System (NMS) Reseller Guide. November 2015, v2.0

Acceleration Systems Network Management System (NMS) Reseller Guide. November 2015, v2.0 Acceleration Systems Network Management System (NMS) Reseller Guide November 2015, v2.0 Acceleration Systems 2015 Acceleration Systems LLC Cloud Based Internet Acceleration 1 CAPS USER INTERFACE 1.1 USER

More information

CITRIX REMOTE ACCESS CITRIX DESKTOP

CITRIX REMOTE ACCESS CITRIX DESKTOP QUICK REFERENCE GUIDE July 2014 CITRIX REMOTE ACCESS CITRIX DESKTOP OVERVIEW Citrix remote access software enables you to establish a connection to the servers at Goodmans from outside the Firm. Once the

More information

ACHieve Access 4.3 User Guide for Corporate Customers

ACHieve Access 4.3 User Guide for Corporate Customers ACHieve Access 4.3 User Guide for Corporate Customers January 2015 Citizens Bank 1 February 2015 Table of Contents SECTION 1: OVERVIEW... 4 Chapter 1: Introduction... 5 How to Use This Manual... 5 Overview

More information

Widgets for SAP BusinessObjects Business Intelligence Platform User Guide SAP BusinessObjects Business Intelligence platform 4.1

Widgets for SAP BusinessObjects Business Intelligence Platform User Guide SAP BusinessObjects Business Intelligence platform 4.1 Widgets for SAP BusinessObjects Business Intelligence Platform User Guide SAP BusinessObjects Business Intelligence platform 4.1 Copyright 2013 SAP AG or an SAP affiliate company. All rights reserved.

More information

exacqvision Web Server Quick start Guide

exacqvision Web Server Quick start Guide exacqvision Web Server Quick start Guide 11955 Exit 5 Pkwy Building 3 Fishers, IN 46037-7939 USA +1.317.845.5710 phone +1.317.845.5720 fax 1 Basic Installation The exacqvision Web Server works with browsers

More information

Select the Akeni Enterprise Server installation file that matches your operating system and double-click on the file.

Select the Akeni Enterprise Server installation file that matches your operating system and double-click on the file. Akeni Enterprise Server Administration Guide (Version 2) Contents Chapter 1 Chapter 2 Chapter 3 Getting Started.: 1 Enterprise Server Installation.: 2 Launching Akeni Enterprise Server.: 3 Enterprise Client

More information

Getting Started with Tableau Server 6.1

Getting Started with Tableau Server 6.1 Getting Started with Tableau Server 6.1 Welcome to Tableau Server. This guide will walk you through the basic steps to install and configure Tableau Server. Then follow along using sample data and users

More information

Bank OnLine Commercial Administrator User s Guide

Bank OnLine Commercial Administrator User s Guide Bank OnLine Commercial Administrator User s Guide Rev12-15 P.O. Box 6469 Corpus Christi, Texas 78466-6469 Cash Management E-mail: CashManagement@AmericanBank.com Support Team: (361) 653-5296 Sales Team:

More information

DocuSign for Salesforce User Guide v6.2 Published: November 16, 2015

DocuSign for Salesforce User Guide v6.2 Published: November 16, 2015 DocuSign for Salesforce User Guide v6.2 Published: November 16, 2015 Copyright Copyright 2003-2015 DocuSign, Inc. All rights reserved. For information about DocuSign trademarks, copyrights and patents

More information

econtrol 3.5 for Active Directory & Exchange Administrator Guide

econtrol 3.5 for Active Directory & Exchange Administrator Guide econtrol 3.5 for Active Directory & Exchange Administrator Guide This Guide Welcome to the econtrol 3.5 for Active Directory and Exchange Administrator Guide. This guide is for system administrators and

More information