Mitel Mobility Solutions

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1 Mitel Mobility Solutions

2 Freedom is A Single Cloud-Ready Software Stream An In-Office Experience Anywhere Freedom From Walled Garden Architectures Freedom of Commercial Offerings slide 2

3 Freedom Architecture slide 3

4 Freedom Architecture slide 4

5 End User Requirements Desk Worker Teleworker Mobile Worker Single Identity One Number, One Voice Mail Box Always Reachable / Availability Status Device Independence In-Office Experience Regardless of Location Fixed Mobile Convergence In-Office Mobility slide 5

6 Mitel End Mobility User Mitel Solutions Solutions Desk Worker Teleworker Mobile Worker Unified Communicator Advanced Audio & Web Conferencing (MAS) Dynamic Extension Mitel Mobility for BlackBerry MVS Teleworker Solution (MBG) slide 6

7 Mitel Mobility Solutions The Value Solutions to fit your business The in-office experience regardless of location Choose the device that is right for you Single identity across all devices and media Streamlined staff management and monitoring slide 7

8 Mitel Communications Director Release 4.2 / 5.0 SCALABLE APPLICATIONS slide 8

9 Dynamic Extension with Mitel Communications Director (MCD) Twins to a home phone, a mobile phone, or even an extension on a third-party PBX effectively any phone Create a Personal Ring Group with up to eight devices One number, one voice mail box Easy call handoff One number, One voice mail, one identity slide 9

10 Mitel Border Gateway Consolidated, multiservice server Secure, trusted connectivity between LAN and Public Internet Allows Mitel IP-PBX to work seamlessly behind company firewall Turns any phone into a teleworker Corporate LAN / WAN SIP Service Provider Mitel Border Gateway Teleworker Service SIP Trunk Proxy Service Application Web Proxy Service Off-Site Contact Center Agent Public Internet Customer Collaboration Road Warrior Home / Remote Office Ensure the deployment of secure internal and external workspaces slide 10

11 Mitel Mobility for BlackBerry MVS 5 Full In-Office Experience with BlackBerry Smartphones One Office Identity Use business phone extensions for making and receiving calls anywhere in the world Voice over Wi-Fi Calling Make and receive calls to the business phone extension over Wi-Fi at office, home or a hotspot Flexible Move Call Features Move calls between Mobile and Wi-Fi networks, and Mitel Personal Ring Group devices Extension Dialing Dial by extension anyone in the corporate address book VMware Ready BlackBerry Enterprise Server 5.x and BlackBerry MVS 5.x slide 11

12 Mitel Mobility for BlackBerry MVS 5 Driving Uniqueness 1. Deliver Smartphone Only IP Solution Support all types of workers desk users, blended users and mobile users only. Avoid buying multiple devices. 2. Seamless Call Handoff Without Restrictions Move call (push & pull) between any devices in the users Personal Ring Group, and between mobile and Wi-Fi networks 3. Flexible Deployment Scenarios Install Mitel Communications Director, BlackBerry Enterprise Server and BlackBerry MVS as separate appliances or a single VMware virtualized appliance 4. Embedded Mitel Communications Director Mobility Features core mobility settings regardless of networks and devices slide 12

13 Mitel Mobility for BlackBerry MVS 5 Value for an Organization End Users get their office phone on their BlackBerry smartphones One office identity, one office voic Office extension dialing and desk phone features all accessible from native BlackBerry smartphones client Business decision makers get cost savings and improved productivity Save money through optimized Call Routing and the use of Voice over Wi-Fi Calling IT Administrators get a secure and manageable Unified Voice solution BlackBerry Enterprise Server Integration to provide secure access to the enterprise voice network VMware Ready: Virtual MCD, BlackBerry Enterprise Server 5.x and BlackBerry MVS 5.x slide 13

14 Mitel Mobility for BlackBerry MVS 5 Infrastructure and Client Interface slide 14

15 Mitel Unified Communicator Advanced Powerful, easy-to-use application for all business communication and collaboration Rich presence and availability Deskphone / softphone Point-to-point video Secure instant messaging Visual voice mail Integration with Microsoft Outlook and Office, and IBM Lotus Notes Mobility support for BlackBerry, Android, and more slide 15

16 UC Advanced Softphone Complete desk phone functionality All phone calls, prompts, and features are available from a PC Access from any location with a highspeed connection Communicate and collaborate from anywhere Cost savings for no-set environments slide 16

17 Secure Instant Messaging Intuitive interface including emoticons, far-end typing, and display picture Reply to an incoming call with an instant message Reduce number of voice mails Tag a user to monitor login Multi-user Chat logging slide 17

18 UC Advanced Point-to-Point Video Easily place video call from contacts list Escalate to video call from voice call window and chat window Enable video for Dynamic Status Video presence (status icon) in corporate contacts slide 18

19 Integration with Mitel Audio & Web Conferencing (AWC) Start audio, video or web collaboration from UC Advanced main window Select multiple users from contacts list and start a conference Click to escalate to AWC collaboration from the call window slide 19

20 UC Advanced Web / Mobile Portal Remote access to key information from a Web browser or mobile device Manage Dynamic Status Edit Dynamic Extension(s) View corporate contact details and presence information View detailed call history View voice mail message details Supports mobile access from browsers on PC, Mac, BlackBerry, iphone, ipad, Android, Microsoft Windows Mobile, Nokia slide 20

21 UC Advanced Mobile for BlackBerry Unifies UC components into a single, easy-to-manage interface Control Dynamic Status remotely Automatically updated based on GPS and Bluetooth location View corporate contact details and presence information View call history View voice mail message details and listen to messages Advanced UC capabilities extended to mobile workers slide 21

22 New! UC Advanced Mobile for Android Unifies UC components into a single, easy-to-manage interface Control Dynamic Status remotely Automatically updated based on GPS and Bluetooth, Wi-Fi network location, or time of day View corporate contact details and presence information View call history View voice mail message details and listen to messages Available for download from the Android Market Advanced UC capabilities extended to mobile workers slide 22

23 Arrives at the office for the weekly sales meeting. Based on her calendar, Mitel UC Advanced changes her Dynamic Status to In a Meeting and routes all calls to voice mail, but allows instant messaging. Day in the Life of Michelle: Outside Sales Rep At the end of the day, UC Advanced changes her Dynamic Status to Gone for the day so all work calls go to voice mail. Arrives at home office. As she sits down at her desk, Michelle hands off the call to her teleworker desk phone without disrupting the conversation. Makes UC Advanced video call into RFP team. They share files using UC Advanced secure file transfer and use AWC web collaboration to jointly edit the document. UC Advanced Mobile indicates that she has messages waiting in her office voice mail box. Uses Visual Voice Mail to see who called and clicks to listen. Heads to a customer meeting. UC Advanced changes her Dynamic Status to Mobile based on Bluetooth in car. Places a call to her admin using UC Advanced Mobile OfficeLink and heads for home office. slide 23

24 Thank you The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel employees and members of Mitel s reseller channel. If you are not a Mitel employee or a Mitel authorizedpartner, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company. slide 24

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