SOCIAL WORK ACTIVITIES FOR COMMUNICATING WITH FAMILIES (SWACF)
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1 SOCIAL WORK ACTIVITIES FOR COMMUNICATING WITH FAMILIES (SWACF) UNIVERSITY OF WASHINGTON SCHOOL OF MEDICINE END-OF-LIFE CARE RESEARCH PROGRAM For More Information Contact: J. Randall Curtis, MD, MPH, Co-Director Harborview Medical Center, 325 Ninth Avenue, Mailstop Seattle, Washington (206) Ruth A. Engelberg, PhD, Associate Director Harborview Medical Center, 325 Ninth Avenue, Mailstop Seattle, Washington (206) Copyright by the University of Washington. All rights reserved. Do not duplicate without written permission.
2 SOCIAL WORK ACTIVITIES FOR COMMUNICATING WITH FAMILIES (SWACF) In this survey, we are interested in learning about what social workers do to help families. The following questions are about ways you or other social workers may have helped your patient s family during the patient s ICU stay. We know that social workers are not always able to do everything for every patient and family, but we would like to know specifically what you were able to do to help this family. During the time your patient was in the ICU, did you: 1. Explain to the family about the patient s medical equipment and therapies? 2. Tell the family what to expect during conferences with the health care team members? 3. Talk with the family about their spiritual or religious needs? 4. Take actions to address the spiritual or religious needs of the family? 5. Talk with the family about specific cultural needs?
3 6. Take actions to address the cultural needs of the family? 7. Talk with the family about what the patient valued in life? 8. Talk with the family about the patient s illness and treatment? 9. Talk with the family about their feelings? 10. Reminisce with the family about the patient? nurse did 11. Talk with the family about it being all right to talk to and touch their loved one?
4 12. Discuss with the family what the patient might have wanted if he/she were able to participate in the treatment decision-making process? 13. Locate a private place or room for the family to talk among themselves? 14. Talk with the family about any disagreement among the family concerning the plan of care? 15. Talk with the family about changes in the patient s plan of care? 16. Support the decision/s the family made concerning the patient s care? 17. Assure the family that the patient would be kept comfortable?
5 18. Offer additional support to the family? If yes, please specify
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