Cortado Corporate Server: Update from version 5.3/5.5 to 6.0. Technical Information

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1 Cortado Corporate Server: Update from version 5.3/5.5 to 6.0 Technical Information Cortado AG Alt-Moabit 91 a/b Berlin Germany/ Alemania Cortado, Inc Grandview Avenue Suite 200 Denver, Colorado USA/EEUU Cortado Pty. Ltd. Level 20, The Zenith Centre, Tower A 821 Pacific Highway Chatswood, NSW 2067 Australia Web: Issued: September 14, 2012 (v03)

2 Why Cortado Corporate Server Migration? Why Cortado Corporate Server Migration? Cortado Corporate Server version 6.0 allows Mobile Device Management (MDM) for the first time. This is why software architecture was essentially renewed, for example by adding an SQL database. The program Cortado Corporate Server Migration was developed to maintain your user settings while updating. Versions An update is possible from Cortado Corporate Server 5.3 to 6.0 from Cortado Corporate Server 5.5 to 6.0 Technical Requirements the version to be updated (5.3 or 5.5) was installed on a Windows Server 2008 R2 If you wish to administer your Apple ios devices with MDM, you will need Windows Server 2008 R2 Enterprise (or higher) in your environment. If you use BlackBerrys, an update (as described here) is not possible. Please install Cortado Corporate Server 6.0 on your server (Windows 2008 R2) and reimport the BlackBerry users as described in the Configuration and Maintenance manual (Page 5). The update process 1. Install Cortado Corporate Server 6.0 onto the machine on which version 5.3/5.5 is running (with Installation Wizard) 2. Run the Configuration Assistant on the same machine 3. Install and execute the program Cortado Corporate Server Migration (Page 3) 4. If you wish to use MDM for ios devices: Request Apple certificates 5. Functional check 6. Reconfiguration of the mobile devices (Page 4) A detailed description of step 1 and 2 can be found in the Installation and initial setup manual; step 4 in the chapter Preparatory work for MDM in the Configuration and Maintenance manual (Page 5). Steps 3, 5, and 6 are explained below. 2 Technical Information Update to CCS 6.0

3 3. Cortado Corporate Server Migration 3. Cortado Corporate Server Migration Install and start the program CCSMIGRATION.EXE. Then, click the button MIGRATE... (Illus. 1). Illus. 1 Illus. 1 Starting migration with Cortado Corporate Server Migration If there are many users, this process can take some minutes. Please wait until you see the message DONE on top (arrow in Illus. 2). Then, migration was successful. Illus. 2 Illus. 2 Cortado Corporate Server migration was successful Update to CCS 6.0 Technical Information 3

4 5. Functional check 5. Functional check Verify if the user storage was created correctly in the Cortado server s root directory under C:\User Storage (Illus. 3) Illus. 3 Illus. 3 User folders in user storage From a workstation, open the following website, using an HTML5-enabled browser: Verify if user, network drives and printers were inherited (CONTROL PANEL USERS, then NETWORK DRIVES, or PRINTERS). 6. Reconfiguration of mobile devices A reconfiguration of the mobile devices (Android and ios) can be made when the users execute the First Steps Wizard in the User Self Service Portal. You can easily arrange this by sending the Welcome (a Cortado template) to the users. Under CONTROL PANEL USERS select one or more users and click on SEND (arrow in Illus. 4). Illus. 4 Illus. 4 Arrange reconfiguration of mobile devices with a link to the User Self Service Portal In this , a link to the User Self Service Portal is included with the request to run the First Steps Wizard. With this wizard, certificates are distributed and MDM 4 Technical Information Update to CCS 6.0

5 Additional Sources functions are provided. Details can be found in the Configuration and Maintenance manual. Additional Sources The following manuals are available at SUPPORT MANUALS CORTADO CORPORATE SERVER: Cortado Corporate Server: Installation and initial setup Cortado Corporate Server: Configuration and Maintenance Update to CCS 6.0 Technical Information 5

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