How to Link a Barracuda Backup Product as a User or Reseller

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1 How to Link a Barracuda Backup Product as a User or Reseller This article refers to Barracuda Backup version 3.0 or higher. Initial Set Up The Barracuda Backup appliance must be linked online before backups can be initiated. You must have billing information (credit card recommended) to complete the linking process. 1. Go to [1], and log in. 2. Once logged in, click Backup Service in the left pane. If this is your first time linking a Barracuda Backup appliance, click Start Backup setup; otherwise, click Link a Barracuda Backup Server in the left pane. 3. On the Link a Backup Appliance page, enter the serial number and the linking code for the Barracuda Backup appliance from the sticker included on the Barracuda Backup Quick Start Guide included with the appliance. 4. In the Identity section, you are presented with two options. Your selection determines how the unit is linked to an account: This Barracuda Backup Appliance is for me or my company I am a reseller, and this Barracuda Backup Appliance is for a client Link a Barracuda Backup Appliance to your Account Once you complete the steps in the Initial Set Up section, you can link the appliance for yourself or your company. If you are linking a Barracuda Backup Virtual Appliance (Vx), it is crucial that the Barracuda Backup Vx that will be performing backups be linked to your Barracuda Cloud Control account before you link the receiving unit. Attempting to link the receiving unit first can cause linking issues for your entire Vx deployment. 1. In the Identity section, select This backup server is for me or my company: How to Link a Barracuda Backup Product as a User or Reseller 1 / 5

2 2. Click Continue. In the next page, enter the physical location and time zone details, and choose a Cloud Storage subscription plan if you intend to replicate data to Barracuda Cloud Storage; no Cloud Storage subscription is required for site-to-site replication. 3. Click Continue. In the next page, enter the billing information: How to Link a Barracuda Backup Product as a User or Reseller 2 / 5

3 4. Click Link Barracuda Backup Appliance to link the unit to the account you logged into in the Initial Set Up section. 5. Once the appliance is linked, the firmware is updated and the appliance reboots. When the unit comes back online you must log out and then log back in to the user interface to clear any cached pages. 6. You can now set up data sources on the Barracuda Backup appliance. Link a Barracuda Backup Appliance as a Reseller Once you complete the steps in the Initial Set Up section, you can link the client appliance as a reseller: In the Identity section, select I am a reseller and this backup server is for a client. When selected, an additional set of dialog boxes display where you add the end-user information. Click Continue. The details added in this set of dialog boxes are used to create an account to which the unit is linked, and to which the reseller is then granted access. This allows a reseller to manage multiple Barracuda Backup appliances from one central location in the UI, while giving the end-customer access to their individual appliances. Note that a reseller can determine whether to have access to the appliance once it is linked. 3. In the next page, enter the physical location and time zone details, and choose a Cloud Storage subscription plan if your client intends to replicate data to Barracuda Cloud Storage; no Cloud Storage subscription is required for site-to-site replication. 4. Click Continue. In the next page, enter the client's billing information. 5. Click Continue. In the Client Information page, specify whether you want to have access to the unit after it has been linked, and enter the name of the client organization: If you turn Grant me (the reseller) administrative access to this Barracuda Backup Appliance off, the only way to manage the linked unit is through the end-user (client) credentials. How to Link a Barracuda Backup Product as a User or Reseller 3 / 5

4 6. Enter the client contact details: 7. Click Link Barracuda Backup Appliance. 8. Once the unit is linked, the firmware is updated and the appliance reboots. When the unit comes back online you must log out and then log back in to the user interface to clear any cached pages. 9. You can now set up data sources on the Barracuda Backup appliance. How to Link a Barracuda Backup Product as a User or Reseller 4 / 5

5 Links 1. How to Link a Barracuda Backup Product as a User or Reseller 5 / 5

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