ADM108. SAP System Monitoring Using CCMS COURSE OUTLINE. Course Version: 10 Course Duration: 4 Day(s)
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1 ADM108 SAP System Monitoring Using CCMS. COURSE OUTLINE Course Version: 10 Course Duration: 4 Day(s)
2 SAP Copyrights and Trademarks 2015 SAP SE. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, System z9, z10, z9, iseries, pseries, xseries, zseries, eserver, z/vm, z/os, i5/os, S/390, OS/390, OS/400, AS/400, S/390 Parallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, POWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, BladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere, Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or registered trademarks of Adobe Systems Incorporated in the United States and/or other countries. Oracle is a registered trademark of Oracle Corporation UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc. HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc. JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAP company.
3 All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. These materials are subject to change without notice. These materials are provided by SAP SE and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. Copyright. All rights reserved. iii
4 iv Copyright. All rights reserved.
5 Typographic Conventions American English is the standard used in this handbook. The following typographic conventions are also used. This information is displayed in the instructor s presentation Demonstration Procedure Warning or Caution Hint Related or Additional Information Facilitated Discussion User interface control Example text Window title Example text Copyright. All rights reserved. v
6 vi Copyright. All rights reserved.
7 Contents ix Course Overview 1 Unit 1: Introduction to SAP System Monitoring 1 Lesson: Sophisticated System Landscapes 1 Lesson: Monitoring Architecture 3 Unit 2: CCMS Monitoring Basics 3 Lesson: Layout and Operation of CCMS Monitors 3 Lesson: Node Types 5 Unit 3: Including Remote Components 5 Lesson: Central Registration of RemoteSAP Systems 5 Lesson: CCMS Agents Technology 7 Unit 4: Creating Monitors 7 Lesson: Creating Static Monitors 7 Lesson: Creating rule-based Monitors 9 Unit 5: Monitoring Special Components 9 Lesson: Activating Special Monitoring Activities 11 Unit 6: Property Variants and Alert Threshold Customizing 11 Lesson: Working With Property Variants 11 Lesson: Customizing Thresholds Using RZ20/RZ21 13 Unit 7: Methods in CCMS: Creation and Adaptation 13 Lesson: Understanding Data Collection/AnalysisMethods and Auto- ReactionMethods 15 Unit 8: Configuring Monitoring Agents 15 Lesson: Configuring SAPCCM4X Agent 15 Lesson: Configuring SAPCCMSR Agent 15 Lesson: Configuring SAPCCMSR -j2ee Agent 17 Unit 9: Availability Monitoring Using CCMS 17 Lesson: Availability Monitoring with CCMSPING 17 Lesson: Availability Monitoring with GRMG 17 Lesson: RFC Availability Monitoring Copyright. All rights reserved. vii
8 19 Unit 10: Using the Central Data Cache 19 Lesson: Using the Central Data Cache 21 Unit 11: Implementing Central Auto-Reaction Methods 21 Lesson: Implementing Central Auto-ReactionMethods 21 Lesson: Using Central Auto-Reaction Methods 23 Unit 12: Monitoring Background Jobs 23 Lesson: Monitoring Background Jobs 25 Unit 13: Monitoring Log File Content 25 Lesson: Monitoring Log File Content 27 Unit 14: Configuring Central Performance History 27 Lesson: Motivating the Central PerformanceHistory 27 Lesson: Configuring the Central PerformanceHistory 27 Lesson: Using the Central Performance History 29 Unit 15: Connecting CCMS to Alert Management 29 Lesson: Alert Management 29 Lesson: Alert Management Configuration 31 Unit 16: Appendix: Additional Monitoring Functions in CCMS 31 Lesson: Appendix: Additional Functionsfor SAP System Monitoring viii Copyright. All rights reserved.
9 Course Overview TARGET AUDIENCE This course is intended for the following audiences: System Administrator Technology Consultant Copyright. All rights reserved. ix
10 x Copyright. All rights reserved.
11 UNIT 1 Introduction to SAP System Monitoring Lesson 1: Sophisticated System Landscapes Explain the importance of System Monitoring in a modern IT system landscape Lesson 2: Monitoring Architecture Describe the architecture of central monitoring with the CCMS Describe the CCMS Monitoring Infrastructure Copyright. All rights reserved. 1
12 Unit 1: Introduction to SAP System Monitoring 2 Copyright. All rights reserved.
13 UNIT 2 CCMS Monitoring Basics Lesson 1: Layout and Operation of CCMS Monitors Use CCMS to view and analyze alerts Customize the CCMS monitor display and use the online help Lesson 2: Node Types Understand and use the different node types Copyright. All rights reserved. 3
14 Unit 2: CCMS Monitoring Basics 4 Copyright. All rights reserved.
15 UNIT 3 Including Remote Components Lesson 1: Central Registration of RemoteSAP Systems Register remote SAP systems with the central monitoring system, CEN Lesson 2: CCMS Agents Technology Explain the usage of the stand alone CCMS agents Describe the installation procedure of CCMS agents Copyright. All rights reserved. 5
16 Unit 3: Including Remote Components 6 Copyright. All rights reserved.
17 UNIT 4 Creating Monitors Lesson 1: Creating Static Monitors Set up static monitors to show important monitoring information in a structured manner Lesson 2: Creating rule-based Monitors Set up rule-based monitors to display information. Copyright. All rights reserved. 7
18 Unit 4: Creating Monitors 8 Copyright. All rights reserved.
19 UNIT 5 Monitoring Special Components Lesson 1: Activating Special Monitoring Activities Activate additional monitoring functions Copyright. All rights reserved. 9
20 Unit 5: Monitoring Special Components 10 Copyright. All rights reserved.
21 UNIT 6 Property Variants and Alert Threshold Customizing Lesson 1: Working With Property Variants Create and activate property variants Create a change request that stores the information of a property variant Connect property variants to operation modes Lesson 2: Customizing Thresholds Using RZ20/RZ21 Adapt threshold settings using RZ20 and RZ21 Copyright. All rights reserved. 11
22 Unit 6: Property Variants and Alert Threshold Customizing 12 Copyright. All rights reserved.
23 UNIT 7 Methods in CCMS: Creation and Adaptation Lesson 1: Understanding Data Collection/AnalysisMethods and Auto-ReactionMethods Configure methods for monitoring attributes Create auto-reaction methods Copyright. All rights reserved. 13
24 Unit 7: Methods in CCMS: Creation and Adaptation 14 Copyright. All rights reserved.
25 UNIT 8 Configuring Monitoring Agents Lesson 1: Configuring SAPCCM4X Agent Install the agent SAPCCM4X and describe how this agent is configured Lesson 2: Configuring SAPCCMSR Agent Install the agent SAPCCMSR and describe how this agent is configured Lesson 3: Configuring SAPCCMSR -j2ee Agent Install the agent SAPCCMSR -j2ee Copyright. All rights reserved. 15
26 Unit 8: Configuring Monitoring Agents 16 Copyright. All rights reserved.
27 UNIT 9 Availability Monitoring Using CCMS Lesson 1: Availability Monitoring with CCMSPING List the availability monitoring functions of CCMSPING Install CCMSPING Configure CCMSPING Lesson 2: Availability Monitoring with GRMG Describe how an availability check using the GRMG works technically Configure GRMG monitoring Configure GRMG Lite monitoring Lesson 3: RFC Availability Monitoring Configure RFC availability monitoring Copyright. All rights reserved. 17
28 Unit 9: Availability Monitoring Using CCMS 18 Copyright. All rights reserved.
29 UNIT 10 Using the Central Data Cache Lesson 1: Using the Central Data Cache Explain the advantages of using the central data cache Configure the central data cache Copyright. All rights reserved. 19
30 Unit 10: Using the Central Data Cache 20 Copyright. All rights reserved.
31 UNIT 11 Implementing Central Auto- Reaction Methods Lesson 1: Implementing Central Auto-ReactionMethods Execute the necessary steps to create a central auto-reaction method Lesson 2: Using Central Auto-Reaction Methods Describe the steps to implement the central auto-reaction method for sending mails Copyright. All rights reserved. 21
32 Unit 11: Implementing Central Auto-Reaction Methods 22 Copyright. All rights reserved.
33 UNIT 12 Monitoring Background Jobs Lesson 1: Monitoring Background Jobs Configure monitoring for individual background jobs Copyright. All rights reserved. 23
34 Unit 12: Monitoring Background Jobs 24 Copyright. All rights reserved.
35 UNIT 13 Monitoring Log File Content Lesson 1: Monitoring Log File Content Configure monitoring for log files Copyright. All rights reserved. 25
36 Unit 13: Monitoring Log File Content 26 Copyright. All rights reserved.
37 UNIT 14 Configuring Central Performance History Lesson 1: Motivating the Central PerformanceHistory Explain the importance of the Alert Monitoring infrastructure and of central performance history Describe the architecture of central performance history Lesson 2: Configuring the Central PerformanceHistory Configure the central performance history List the configuration steps to connect CPH to SAP BW Lesson 3: Using the Central Performance History Use the reporting functions of CPH Copyright. All rights reserved. 27
38 Unit 14: Configuring Central Performance History 28 Copyright. All rights reserved.
39 UNIT 15 Connecting CCMS to Alert Management Lesson 1: Alert Management Describe some functions offered by the Alert Management infrastructure in SAP systems Lesson 2: Alert Management Configuration Connect the monitoring infrastructure to the functions of Alert Management List the important steps to configure the forwarding of alerts to Alert Management Copyright. All rights reserved. 29
40 Unit 15: Connecting CCMS to Alert Management 30 Copyright. All rights reserved.
41 UNIT 16 Appendix: Additional Monitoring Functions in CCMS Lesson 1: Appendix: Additional Functionsfor SAP System Monitoring Use some additional functions in the monitoring environment, such as Windows Event Log Monitoring Copyright. All rights reserved. 31
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