Realising the potential of your data and driving the transformation to effective, efficient business
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1 Realising the potential of your data and driving the transformation to effective, efficient business
2 WITH DATA VOLUMES GROWING AT 41 PER CENT A YEAR 1, IT S TIME TO TAKE BACK CONTROL.
3 IT S ON USER DEVICES. IT S IN THE DATACENTER. IT S ON BACKUP TAPES. IT S IN THE CLOUD. Information is everywhere in today s dynamic enterprise. Despite being at the core of every organisation, the full business value of data often remains locked in operational silos. In addition, with data volumes growing at 41 per cent a year 1, it s time to take back control. Organisations don t just need to open up their approach to information management. They need to lighten up, tidy up, tune up, and tighten up too. Data optimisation enhances efficiency, access and security, adding value and enabling datadriven business transformation. For over 30 years, Computacenter has been helping customers optimise their data assets and processes to control costs, increase agility, and safeguard business continuity and compliance. We understand that every business is unique and we work hard to understand your specific challenges and objectives. Only then do we recommend the right technology, and implement it at the right pace so you can achieve your goals. 1 Business Answers at Your Fingertips: The Real-Time Value of BI, Aberdeen Group, March
4 ACCESS TO DATA We can give our customers visibility of their data assets, end-to-end. We can help them to capture, store and distribute data more efficiently and effectively, to support and drive their business priorities as well as delivering a better user experience. Drawing on our extensive experience and multi-vendor relationships, Computacenter can help organisations implement a more structured, scalable and standardised infrastructure to deliver improved access to data as it enters and exits the company. By improving information management, how and where the data is stored and delivered, the right information can be readily and securely accessed. This enables companies to use data to gain competitive advantage, whilst also improving the customer experience. We will help you think big, so you can use data to create new business models and routes to market. We can help you enable data-driven business transformation through a range of core services including: Storage resource management VDC, automation federated storage Enterprise apps, data analytics Storage infrastructure Back up, recovery, tape and archive COMPUTACENTER DELIVERS A BETTER USER EXPERIENCE. 04
5 05
6 DOING MORE FOR LESS We can help customers to leverage their existing infrastructure by improving performance and relevance to the business. Virtualisation and optimisation ensure that data resources are as efficient and effective as they can be, while automation can help reduce the pull on human resources. Where further investment is needed, we can advise on the most appropriate technology and the best commercial terms. Without the right data storage systems and strategies in place, businesses could soon find themselves drowning in duplicated and non-meaningful data. This will not only impact operational efficiency but also result in higher costs and a loss of agility. Whether you need assistance with deduplication, compression, archiving, automated data tiering, information lifecycle management, storage virtualisation or business continuity, Computacenter can help you create an optimised data storage infrastructure that maximises resource utilisation and minimises risk. We can also help organisations take a more holistic approach by unifying storage strategies and implementations with IT service catalogue and virtualised datacenter initiatives. Both of these approaches encompass a wide range of data optimisation technologies and best practices each of which Computacenter has extensive experience of delivering to customers. GUARANTEED OUTCOMES MULTI-VENDOR PROOF OF CONCEPT FACILITIES INDEPENDENT SOLUTION-LED ADVICE VENDOR RELATIONSHIP ACCREDITATIONS END-TO-END CAPABILITY FLEXIBLE TERMS PREDICTABLE COSTS 06
7 BAA makes cost savings of more than 1.8 million with agile virtualised datacenter BAA partnered with Computacenter to design, plan and implement a new virtual datacenter (VDC). Computacenter assisted at every stage of the project from evaluating BAA s existing datacenter environment and the best workloads to migrate to the virtual devices to testing and integration. The VDC includes in-built disaster recovery capabilities as well as network virtualisation to maximise uptime and flexibility. The environment in which we operate is continually evolving. In order to keep up with business change, we needed an IT infrastructure that offered greater flexibility. Terry Fusco, Head of IT, Heathrow, BAA COMPUTACENTER AND DATA OPTIMISATION: WHAT MAKES US DIFFERENT. 07
8 TACKLING DATA SPRAWL We can help contain data better, whilst continuing to support new applications and initiatives across the business. In some cases, technologies such as object-oriented storage can tackle the challenges of unstructured data, whilst in others we recommend a more predictive approach to planning and utilising their data resources. It s big and it s getting bigger. Global data volumes are predicted to hit a staggering 7.9 zettabytes by A lot of this growth is being driven by big data videos, music, CRM data, satellite photos, and globalisation. According to McKinsey Global Institute, the effective analysis of big data will underpin new waves of productivity growth, innovation and consumer surplus3. However, unlike other corporate data sets, big data is often too large, too raw, too unstructured or created too quickly to be captured, stored and analysed using traditional management tools. But this doesn t mean big data has to be a big problem. Rather than viewing big data as just a challenge, Computacenter can help organisations recognise it is also a business opportunity by accelerating big data analysis to identify customer trends and opportunities. We can guide customers through the wide choice of tools and techniques available to help them simplify the big data value chain from classification and business intelligence to data mining and predictive modeling. 9 Data stored (zettabytes) zettabytes by Year
9 NHS Medway reduces costs with centralised storage environment A steady growth in digital information meant that NHS Medway was running short on storage capacity. To help Kent and Medway Health Informatics Service (KMHIS) understand which technologies could best meet NHS Medway s requirements, Computacenter organised a series of demonstrations at the Solutions Centre 4. After assisting with the evaluation, Computacenter went on to help KMHIS procure, implement and integrate the solution. By automatically compressing and archiving any data that has not been accessed in the last nine months, KMHIS will be able to significantly reduce primary storage requirements as well as reduce the backup window and recovery time for NHS Medway. Clinical and administrative staff at NHS Medway can now access the information they need faster and with greater reliability. This helps them make better and more timely decisions about patient care. Mark Bishop, Infrastructure Manager, Kent and Medway Health Informatics Service BIG DATA VOLUMES. 2 CenturyLink Business. 3 Big data: The net frontier for innovation, competition, and productivity, June 2011, McKinsey Global Institute. 09
10 TURNING DATA INTO AN ASSET We can place the IT department at the centre of your business enabling you to support and drive new business models and play a key role in opening up new routes to market. Access to well-structured data delivers better business intelligence and the ability to identify trends. This can further increase personalisation, relevance and deliver a better customer experience. Business transformation, new applications and processes all typically rely on IT s ability to store, manage and make data available. At Computacenter, we will help you turn that data into information, and information into knowledge. And, as we all know, knowledge is most definitely power. Power to analyse buying habits, behaviours, trends; to increase cross-selling and more targeted selling and promotions; to forecast more accurately and identify cost saving opportunities. We can help you transform your IT at every step of the way from solution design through to support so that it gives you that power to meet the challenges of the present and the future with confidence. Let us help you unlock the real knowledge that s in all that information and make your data work for you. 10
11 DESIGN PROOF OF CONCEPT IMPLEMENT MIGRATE MANAGE SUPPORT COMPUTACENTER DATA OPTIMISATION STRATEGIES: TURNING INFORMATION INTO COMPETITIVE ADVANTAGE. 11
12 PROTECTION OF DATA We can help lock down end-point devices, ensuring that security reaches beyond the datacenter and right into the business. Our backup and recovery solutions safeguard business continuity, while our professional services and security practices can ensure that compliance is a seamless and inherent part of the overall IT solution. Data is more than just an asset. It s also a risk. Credit card details, customer contact information, medical records and company financials are just some of the data sets subject to regulatory control. As organisations embrace trends such as mobile working, consumerisation and BYO, data security and controlling the information flow in and out of the business becomes even more important. Violate these controls and an organisation faces both financial penalties and reputational damage. Computacenter can help companies ascertain if the right level of protection and retention exists as well as ensuring they have the right policies in place in terms of privacy, security and intellectual property. We can also assist with the development of automated policies to ensure that no data slips through the compliance net to mitigate these risks and tighten up governance across the IT landscape. 12
13 Unipart safeguards global supply chain services with optimised storage platform Unipart Logistics must ensure that its ERP system has a high-capacity storage backend to cope with growing data volumes. The company needed a solution that would not only cost less to support, but also offer greater reliability. Computacenter helped Unipart Logistics negotiate the best deal with the vendors and assisted with design, configuration and implementation of the new storage solution. The company s critical ERP platform is now underpinned by a highly scalable and reliable storage environment that will enable Unipart Logistics to achieve more with less resource. By upgrading our ERP storage platform, we can continue to deliver cost-effective, reliable and efficient logistics services for our global customer base now and in the future. Duncan Mountjoy, Contracts & Investments Manager, Unipart Logistics 13
14 FULLY-OPTIMISED DATACENTER RECOVERABLE STRUCTURED RESILIENT EFFICIENT COST- EFFECTIVE CONTROLLED OUR INDUSTRY LEADING SERVICE LEVELS AND CONSIDERABLE TRACK RECORD IN DELIVERING END-TO-END SERVICE SOLUTIONS AND STRATEGIES, ENSURE WE ARE BEST PLACED TO HELP YOU TO ACHIEVE TRUE DATA-DRIVEN BUSINESS TRANSFORMATION. 14
15 WHETHER YOU NEED TO OPEN UP INFORMATION ACCESS, LIGHTEN UP THE STORAGE LOAD, TIDY UP THE SPRAWL, TUNE UP BUSINESS MODELS OR TIGHTEN UP DATA CONTROLS, COMPUTACENTER CAN HELP.
16 Information is everywhere in today s dynamic enterprise. Computacenter s data optimisation services will help your customers realise the potential of their data and drive the transformation to effective, efficient business. To find out more, call and ask to speak to a data specialist, or get in touch at data.optimisation@computacenter.com or visit computacenter.com/data Realising the potential of your data and driving the transformation to effective, efficient business Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0) F: +44 (0) e: enquiries@computacenter.com w: computacenter.com Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructure on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2012
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