BKDconnect Security Overview

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1 BKDconnect Security Overview

2 1 Introduction 1.1 What is BKDconnect 1.2 Site Creation 1.3 Client Authentication and Access 2 Security Design 2.1 Confidentiality Least Privilege and Role Based Security TLS Authentication and Communication Access Controls in BKDconnect VLAN s Separate Authentication Mechanisms Encryption Content Retention 2.2 Integrity Audit Trails Version Controls 2.3 Availability Segregated Environments Redundant Systems Load Balancers Backups 3 Security Operations 3.1 Physical Security 3.2 Personnel and Processes 3.3 Additional Security Controls Table of Contents

3 1 Introduction 1.1 What is BKDconnect? BKDconnect is an online application hosted by BKD, LLP (BKD). With BKDconnect, BKD hosts client data, provides project management and enables client collaboration through the life of the project. BKDconnect allows clients to easily submit documentation, oversee their project, provide updates and collaborate with other client personnel and BKD staff. BKD recognizes that with the increased efficiencies and communication of online applications, also comes increased security concerns and risk. This document describes the controls implemented by BKD specific to BKDconnect for the purpose of clients to determine if BKDconnect is suitable for their business. 1.2 Site Creation Client sites can only be created by BKDconnect Site Administrators. These are internal BKD personnel responsible for the administration and management of the client site and only the BKD System Administrators can add users to Site Administrators group. BKD requires that all personnel receive training before they are added to the Site Administrator s group. This is to ensure that all site administrators are prepared to help their teams and client teams with site use. 1.3 Client Authentication and Access Upon creation of the client site, the BKD Site Administrator will create a Client Site Administrator account for the client as designated by the client. This account will be the account used by the client to create new accounts for client personnel to access and use the site. Additionally, the Client Site Administrator account will be able to assign roles to the accounts it creates. This provides the client with role based security if they choose to use it. Client user accounts are managed by the designated Client Site Administrator. As the Client Site Administrator adds to or edits the Client Team Members list, each individual user is systematically added to or removed from specific permission groups based on the selections made by the Client Site Administrator. When individual users are added to the Client Team Members list, system generated invitations are sent requesting registration. Upon successful registration, the user will be granted access to the site. When individual users are removed from the Client Team Members list, all permissions to the site are systematically removed. More information about setting up Client Team Members can be found in the BKDconnect Basic User Manual.

4 Each site created by a BKD Site Administrator is for a specific client, and only accessible to the team members assigned to that client site. Team members are assigned by the BKD Site Administrator for BKD personnel and the Client Site Administrator for client personnel. 2 Security Design 2.1 Confidentiality Confidentiality ensures that client data is only accessible by authorized entities. BKD provides confidentially in the following ways: Least Privilege and Role Based Security Least privilege is widely accepted as a best practice, and as such BKD has implemented role based security within and around BKDconnect to enforce least privilege. This includes to the extent that the client has the ability to assign specific access permissions to their staff. BKD recommends all clients take advantage of this granular security feature whenever possible. The following roles have been created and are currently used: Infrastructure Team Internal BKD IT personnel responsible for the hardware and operating system of the application. This team is responsible for system stability and maintenance and does not have access to the BKDconnect application or data. System Administrator These are internal BKD IT personnel responsible for the BKDconnect application and underlying databases. They are responsible for patching and maintaining the stability of the application. Additionally, they assign users to the Site Administrator group. BKD Site Administrator These are trained internal BKD personnel that are responsible for managing client engagements and the client s site. The BKD Site Administrator creates the Client Site Administrator account and assigns BKD staff as BKD Team Members. Client Site Administrator This account is the account used by the client to assign Client Team Members from client staff. Additionally, this account can set access permissions (applicable to the specific site only) for the accounts they create. Team Member These are the individual (BKD and/or client staff) assigned to work on the project in some fashion. They can only access what the Site/Client Administrator account has granted them access to TLS Authentication and Communication All communications, including the registration and authentication processes are protected with TLS 1.0. These certificates are issued by the certificate authority GoDaddy.

5 2.1.3 Access Controls in BKDconnect Within the BKDconnect application itself, access controls have been implemented. Each site is locked down and only accessible by the accounts assigned specifically to that site. This disallows the ability for an account to log in and then through nefarious means, gain access to other sites VLAN s VLAN s are used to segregate the BKDconnect systems and databases from the rest of the network. VLAN s disallow traffic to pass between them without going through a router. This keeps nodes on the network from broadcasting attacks or eavesdropping on communications to these systems Separate Authentication Mechanisms The systems managing authentication for BKD personnel and client personnel are separate and isolated. This ensures that BKD personnel cannot create client accounts, nor can clients create BKD accounts in an attempt to circumvent security controls and gain unauthorized access to data. Additionally, this allows each client to implement role based security for their personnel that matches their in house designated roles. This flexibility and security should be taken advantage of as much as possible Encryption Encryption of data both at rest and in motion are utilized with BKDconnect. All communication is encrypted with TLS and all data is stored in an encrypted database. All communication and data encryption is compliant with the FIPS standards Content Retention Data is stored in BKDconnect through the life of the project. At the completion of the project, data is exported into BKD s corporate data repository where it is retained for 7 years (per AICPA requirements). While reports and project results may be retained in BKDconnect longer at the client s request, data not in use is removed from the system and no longer accessible. All non-deliverable type content stored on BKDconnect, i.e. working drafts, task lists, comments, etc. is purged 60 days after the engagement completion. 2.2 Integrity Integrity refers to the trustworthiness of the information. This is that data has not been changed inappropriately, whether by accident or intentionally. BKD tries to ensure integrity through:

6 2.2.1 Audit Trails BKDconnect is configured to generate extremely detailed audit logs. These logs record account actions such as, who accesses data, when they accessed the data, what they did with the data they accessed, etc. These logs are retained within the encrypted database and accessible by the System Administrator Version Control Version control has been enabled on all lists and libraries. The system will create a new version of the item any time the item is updated or replaced by another item with the same name or title. If a different name or title is used, then a new record is created and the original record remains in place until it is deleted. 2.3 Availability Integrity refers to the ability to access and use the data resource when needed and to protect against unplanned failures in service. BKD tries to ensure availability by: Segregated Environments BKD utilizes a dedicated Development environment for implementing new code and changes to the BKDconnect system. Once these have been enacted and appear stable, it is moved to the Quality Assurance instance where it is thoroughly tested and reviewed. Once all testing has been performed and the new code/changes have passed, it is uploaded into the production instance during a maintenance cycle. This ensures that unstable or malicious code doesn t go into production. This is a standard best practice of SDLC Redundant Systems BKD utilizes redundant best in class systems and network devices to provide BKDconnect. This includes redundant Internet connections, routers, firewalls and servers. BKD has made a conscience effort to remove all single points of failure from BKDconnect Load Balancers BKD utilizes enterprise class load balancers to ensure that high volumes of traffic do not limit service or reduce functionality Backups BKDconnect resides on redundant servers at a secure underground facility in Springfield Missouri. Utilizing BKD s enterprise backup solution, all BKDconnect servers and databases are backed up.

7 Incremental backups are performed nightly and full backups performed weekly. These backups are rotated offsite to a secure location. 3 Security Operations While not necessarily specific to BKDconnect, many security controls within BKD contribute to the overall security of the BKDconnect system. 3.1 Physical Security BKD utilizes a best in class data center to house their systems. This facility provides protection from all but the most severe natural disasters. The facility is staffed 24x7 and provides physical access restrictions through a dead man room, electronic access controls and remote monitoring via cameras. Additionally, it provides the environmental controls necessary for a continuous computing environment (redundant power, HVAC, fire suppression, etc.). 3.2 Personnel and Processes BKD not only utilizes best in class systems, but enterprise class personnel. With over 50 dedicated trained IT personnel, BKD ensures stable and secure system operations through the use of best practice process; such as change control, patch management, SDLC, etc. 3.3 Additional Security Controls Dedicated IT Security BKD has a dedicated IT security team responsible for overseeing and ensuring the confidentiality, integrity and availability of BKD s systems and data. Information Security Program BKD has a formalized and robust Information Security Program that consists of formalized policies and procedures, incident response and IT continuity and recovery plans. Penetration Testing BKD performs routine vulnerability assessments against internal and external systems. Additionally, BKD has penetration testing performed annually. Application Testing BKDconnect has undergone an independent application test by an industry recognized application testing company. Intrusion Detection BKD utilizes enterprise class IDS with 24 X 7 monitoring and alerting services. SIEM BKD has implemented a Security Information and Event Management solutions BKDconnect. This includes in-depth log reviews every 24 hours.

8 Anti-Virus BKD uses enterprise class anti-virus at both the operating system and application level to protect against malicious software.

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