Multiple Operator Portals

Transcription

1 Multiple Operator Portals Bringing all your suppliers online with a Multiple Operator Portal increases purchasing control, visibility, efficiency and profitability

2 1 Managing purchasing relationships itradenetwork is the world s leading provider of internet-based supply chain and purchasing technology to the hospitality, foodservice and retail industries.

3 2 We support businesses across the food supply chain including distributors, manufacturers, operators and retailers.

4 Why itradenetwork? itradenetwork is the world s leading provider of internet-based supply chain and purchasing technology to the hospitality, foodservice and retail industries. Our team includes a host of industry experts that understand the needs of your sector, including ex-bar managers and chefs that have worked across the supply chain. Worldwide, itradenetwork s e-commerce systems process more than 150bn of commercial transactions, working with over 6,200 distributor and operator partners. itradenetwork has a growing network of suppliers and operators, making it even easier for new clients to come on board. Blue-chip UK clients include 3663 First for Foodservice, Carlsberg, Everards, Gondola, Greene King, Heineken UK, Jarvis Hotels, Macdonald Hotels, Marston s, Matthew Clark, Molson Coors and Waverley TBS.

5 itradenetwork Multiple Operator Portals 4 Addressing complex purchasing issues in the hospitality sector Implementing purchasing agreements with suppliers in the hospitality and foodservice sector can prove to be complex. Where there is little or no cohesion between head office-based supplier contracts and local ordering systems, outlets have the freedom to place orders with unapproved suppliers. This leads to increased costs and variation in the product offered to customers. Because head office operators are unable to see what their outlet managers are buying at a glance, they rely on untimely supplier reports that identify inefficient and costly buying, usually when it s too late to rectify this issue. The Multiple Operator Portal answers your purchasing needs itradenetwork s Multiple Operator Portal instantly resolves all of these issues, leading to greater cost-efficiencies and profitability. It helps to financially maximise the benefits of each carefully negotiated supplier contract, throughout your network of outlets. The Multiple Operator Portal is an internet-based IT solution that caters for the specific online purchasing requirements of the hospitality sector. It delivers powerful management information, time and resource efficiencies for head office personnel and makes ordering much easier for local outlet managers. Effectively, the Multiple Operator Portal acts as the operational website for your business. Through a company-branded website, the Multiple Operator Portal simply connects your head office to your outlets and suppliers, all on one ordering system. It can manage all the complexities of food and beverage ordering across your company supplier network, whether you have five or 5,000+ outlets.

6 5 Bitesize Benefits Gain better purchasing control, visibility, efficiency and profitability Control 100% of spend is on contract so optimum prices can be negotiated, and discounts and rebates maximised. Adherence to brand standards is ensured. Visibility Gain total visibility, which reduces queries, cuts out order and invoice disputes and removes many of the irritating day-to-day distractions for operational personnel. Efficiency New ways to do business more efficiently. Time spent on nonproductive administration and requisition processes is reduced so managers and in-house teams can focus on driving sales. Profitability Control measures are tightened and purchasing efficiency and visibility of performance are radically improved with far reaching opportunities to improve the bottom line.

7 Call: Bitesize Features The Multiple Operator Portal offers your business: 6 World-class technology - Fully hosted, pay-as-you-go subscription, so no upfront costs or new software is required. - Real-time, on-demand access to data and systems and login access from anywhere, 24/7. - SaaS (internet-based) technology, allowing scalability across your business. - Works with existing systems, such as EPOS, finance and stock control. - A live system, that is up and running in as little as six weeks. Head office control - Branded pages that reflect your corporate identity. - A suite of catalogue management tools to control consistent product ordering and prices across your business. - Complete online purchase-topay functionality including online stock monitoring, goods received notes and invoices. - Ability to set budget limits and approval processes by outlet, supplier or category. - Accurate and detailed up-to the-minute online purchasing and compliance reporting. - Messaging and content management for consistent communication with outlets about anything from new product listings to operational manuals. User-friendly functionality - A single point of entry for all orders including food, beverage, disposable items and other purchasing requirements. - Easy and intuitive to use for fast, simple and controlled order placement. - Order confirmations and stock checking so you know exactly what will be delivered. - Dedicated support team.

8 7 Multiple Operator Portal Functionality itradenetwork follows an ethos of continual development and improved performance, so is constantly developing and investing in the capabilities of its technology platform. We want to ensure that we are always in a position to serve the technology needs of our clients and stay one step ahead of the industry and your internal challenges. The Multiple Operator Portal has recently been developed further to include new and enhanced functionality, adding greater value to your online purchasing needs. Design and Content ENHANCED Customised branding - A new, slicker and user-friendly interface ensures that the Multiple Operator Portal uses your brand identity and key messages to completely personalise the solution. ENHANCED Content and messaging - The solution can be used as an essential communication channel, allowing head office to quickly communicate live and relevant product, supplier and company information to outlets. Compliance and Control ENHANCED Hierarchy and role-based logins - The solution offers secure, role-based logins, allowing head office to assign and change access levels in line with the company structure and needs. NEW Catalogue management - The new catalogue management functionality offers speedier and more accurate buying. It allows your head office to approve/reject products and prices submitted electronically by suppliers, and upload them to your own Multiple Operator Portal for outlets to view and order from. Budget control - Head Office can set budget limits and approval processes by outlet, supplier or category. Order workflow can suspend or block orders to await head office release or amendment.

9 Call: Purchase-to-Pay ENHANCED Ordering - Easy to use, intuitive order guides and templates allow simple, controlled order placement. NEW Stock monitoring tools - Head office can now set minimum and maximum purchasing thresholds at product code and outlet level, either by supplier catalogue, order pad or EPOS feed. ENHANCED Goods receiving function - Goods received notes can be managed online and matched to invoices to simplify the payment process. The need for credit notes is removed, reducing time and effort for you and your suppliers. ENHANCED Invoicing and payments - Invoices, approvals and statements are all managed online. Data is available for head office reporting. Reporting ENHANCED Flexible and detailed up-to-the-minute online purchasing and compliance reporting - Once a report is created, it can be scheduled to run regularly and distributed to outlets via the messaging service. Also, any information coming from suppliers or created through the order, goods received notes or invoice transactions, can be downloaded for use in internal systems. Support - From pre-live online or on-site training, to hand holding through first orders, to ongoing customer service and dedicated helplines, our support team is there to make the whole process run smoothly from start to finish.

10 9 How it works at a glance A typical example of how itradenetwork s Multiple Operator Portal might work for your business 1. Head office buyer agrees products and prices with nominated suppliers. Items are published in 2. an electronic catalogue on your custom-branded ordering website. 3. Outlet managers log in securely to search available ordering items. Head office communications can be viewed such as operational manuals, product listings and point of sale materials as well as suppliers stock levels. The order is placed online and submitted to the 4. relevant supplier.

11 Call: Technically Speaking Proven and robust technology 10 Our state-of-the-art hosting centre in Canary Wharf, Docklands, is supported 24 hours per day, 365 days per year by proactive highly qualified Microsoft engineers. Security checks ensure that your data is always secure and never shared across suppliers. Through best practice partnerships you can be assured that we will delivery the very best technology available to you. Our highly experienced technical team will be happy to discuss all the technicalities with you. Please visit our website for further information. The goods are delivered 6. along with delivery notes. 7. Goods received information is entered online by the outlet manager. Head office buyers can view this information to monitor supplier performance. 8. Invoices and payments are subsequently managed online (as invoices are based on the goods received information the need for credit notes is removed). The supplier receives the A central record is held of order and confirms receipt each transaction and is electronically. visible to outlet managers, head office buyers and suppliers.

12 11 Don t just take our word for it Through the Multiple Operator Portal, Riley s has saved in excess of 100,000 within the first three months, all achieved through better stock management at unit level and minimising wastage. Valerie Currie, Purchasing Controller, Riley s Snooker Clubs The time that I spent ordering on the phone and doing invoicing is now all done quickly on my computer so I can spend that time doing the important things - hosting my pub, serving my customers. As an absolute minimum, I save 2-3 hours a week. Steve Fouhy, The Embankment, Peach Pub Company The improvement in efficiency plus the reduced cost of running the system means savings of more than 150,000 a year for the Thistle group. Quentin Neville, Purchasing Director, Thistle Hotels

13 Find out more To find out how a Multiple Operator Portal can streamline your purchasing model and increase business profitability, contact itradenetwork today. Call: Visit: co.uk enquiries@itradenetwork. co.uk for the chance of a FREE taster, quoting reference MOPB1 12

14 Visit itradenetwork Unit 1 Stokenchurch Business Park Ibstone Road Stokenchurch Bucks HP14 3FE Telephone enquiries@itradenetwork.co.uk