Leveraging Technology with Human Expertise for Rewarding Results. Skip Marshall, Intelladon Corporation

Transcription

1 610 Leveraging Technology with Human Expertise for Rewarding Results Skip Marshall, Intelladon Corporation

2 Leveraging Technology with Human Expertise for rewarding results Skip Marshall Director of elearning

3 Web Trend Map

4 What is Learning? Learning 2.0?

5 Employee manuals Operation manuals ILT OJT Safety Sheets FAQ s The Organization s Definition

6 Podcasts TV Networks Online Curriculum Maps Virtual Learning Informal Learning Internal Social Networking and Collaboration Platforms The Learners Definition

7 Content Management System SharePoint, Confluence, Alfresco, Joomla Learning Management Systems Plateau, EKP, LEARN, SumTotal Learning Content Management Systems Xyleme, GEOLCMS Shared Drives Where do businesses provide it?

8 Learning On Demand Wikis Confluence, Wikipedia Blogs Typepad, Blogger, WordPress, Twitter Social Networks LinkedIn, Facebook, MySpace Where do learners seek it?

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10 Too many platforms Push to standardize on one platform within an organization Not easy lots of pockets in large organizations It s Costly but more efficient (we ve been hearing this for a while but it s happening) Accenture had 93 systems now down to one Learning as a means

11 LMS, LCMS, Talent Management Tracking, Web Based ILT Skills.to an end

12 What s missing Self Service Learning Environment Learner sets up their own Learning Portal How and what they want to learn Personalized by the Learner Virtual Campuses Mobile Learning ipod Touch and iphone Video based learning YouTube Corporate YouTube Open Source Apple Apple ITunes University What s missing?

13 Document Management Single sourcing Versioning Access Management Forms Applications Web 2.0 Wiki s Blogs One Option MOSS and WSS 3.0

14 One platform all your needs Internet Extranet Enterprise Division Individual Team

15 Case Study Qlogic Corp Leading Supplier Of Networking Solutions Controller Chips / Host Adaptors / Fabric Switches Publicly Traded / 1,000 Plus Employees ISO 9001 / ISO QLogic s Challenge Over 400 Different Work Instructions / Procedures And Policies Changes / Review And Sign Off By Employees ISO Audits Proving Too Difficult And Time Consuming Compliance Example

16 QLogic s Objective Comply with ISO 9001 and Training / Notification / Review And Sign Off Requirements Pass Audits Without Negative Comments Achieve The Objective Efficiently What We Found Policies / Procedures And Work Instructions Were Being Updated And Maintained In Microsoft SharePoint 400 Documents And 1,000 Employees Too Many Combinations And No Automated Tracking Or Reminders Audits Were Expensive / Time Consuming And Not Going Well Compliance Example

17 The Solution So Simple Document Naming Convention Catalog Entry / Launch URL Enrollment Policy Assessment / Electronic Signature QLogic s Results Complete Audit Trail Reminders / Exception Reports Completely Automated Audits Are Flawless Integrating the employee into the solution. Compliance Example

18 Engage your workforce with a new, highly graphical interface Evolve your talent strategy by truly integrating key processes across the entire talent lifecycle Empower your people by revolutionizing how you manage your teams on a daily basis Another Solution- My Team

19 Engagement Engage your employees through: Highly graphical approach Management of daily activities Key Messages Integration True integration of learning and talent management: Tie together learning, compliance, performance, compensation, succession, and analytics in a single view

20 Utilizes the ID Card or Talent Snapshot approach From these ID cards, the manager can drill in to view specific information about each direct report MyTeam unifies learning and talent management like never before, drawing on all modules for a single view into people and processes MyTeam Overview

21 MyTeam pulls in the existing concepts of Goals, Tasks, and Training and takes it further For daily engagement, managers can assign and track short-term assignments and action items (To Do s) Daily Engagement

22 Real Integration

23 On Demand Training Anheuser Buschpackaging support Customer Training Solutions Hollister Wound Care Training Efficiency Unitrin Direct Other Examples

24 Questions?

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26 Bringing It All Together