Elliott Ichimura Global Director, Service Industries
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1 Elliott Ichimura Global Director, Service Industries
2 Mobile Social Data Cloud 2,400 devices certified Dissolving walls between business and consumer >1 billion people use Office 1 in 7 people on the planet. 24 million sensors sold worldwide KINECT 7+ million registered Yammer users at 200,000 organizations worldwide, 85% of Fortune ,000+ customers with over 3,000,000 users 640,000+ partners in 170 countries, offering unmatched choice to meet unique enterprise needs Using insights to innovate Sparking the imagination with technology #1 Microsoft rated highest for supporting critical data needs in the cloud 50% 48 million members in 35 markets worldwide. Users in the U.S. average 84 hours a month using the service. of Fortune 500 firms use Windows Azure 1/3 of worldwide phone traffic is driven by Skype 76m+ Xbox 360s sold since inception eight years ago 3.5 billion searches each month of current organizations 74% VMs run Windows Server
3 pc phone browser Microsoft cloud services $9.5B in Research and Development. The most complete vision for the future.
4 Public Sector Financial Services Manufacturing Distribution Retail Services
5 Talent-driven, project-centric, and intellectual-capital intensive Professional Services AEC and Real Estate Media and Entertainment Accounting Consulting Legal IT Services Outsourced, Managed, and Data Services Staffing Architecture & Engineering Construction Specialty Trade Contractors Commercial Real Estate and Property Management Advertising Broadcast Film Music Publishing Sports
6 Foundational Needs and Transformational Trends Business Development Documents & Resources Financial Controls Projects & Job Sites Performance Management
7 Aligned to business and functional leadership priorities
8 Business Development Marketing Automation Opportunity Management Proposal Management Customer Relationship Document Mgmt. & Collaboration RFI/Bid Management Team Workspaces Change Orders Content Management People & Equipment Recruitment & Onboarding Resource Management Performance Management Equipment Mgmt. & Rental Performance Management Projects and Job Sites Project Mgmt. & Budgeting Subcontractor Management Time, Expense & Invoicing Pay When Paid & Retention Financial Control Compliance Project Accounting Union Payroll GL/AR/AP/FA & Procurement Interoperability Microsoft Windows Microsoft SharePoint Microsoft Lync Microsoft Office Microsoft Visual Studio
9 Freeing individuals to drive business results Microsoft Focus on Value Cultivate unique client experiences Capitalize on talent and catalyze innovation Compress time to insight and action
10 Sample customer results Communications hardware, software, services provider with 250 employees. 6.6% savings in annual service personnel hours and improved client satisfaction via integrated service management and client portal solution. Global IT services firm with 3,000 employees. Architecture, engineering, and design firm with 300 employees. 50% reduction in billing cycle and 60% in ERP support cost via end-to-end project accounting and financial management solution. 90% reduction in time to create budgets for new projects, improving project manager productivity and client responsiveness.
11 AEC/RE customers public references
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15 Customers Competition Talent Products & services Bottom line Today, people have more information and new ways to connect Global uncertainty is changing the landscape New workstyles are changing the workplace Innovation is coming from everywhere Managing cost and risk is essential
16 One consistent experience
17 Aligned to business and functional leadership priorities Stop Close Attract, Deliver Know rebuilding how more as develop, promised your deals the complex and faster wheel and retain and turn business and the grow clients take best client is full and into performing advantage wallet brightest enthusiastic share with of talent your with anytime referrals by insightful, firm s providing anywhere through intellectual timely expertise-building optimized access and capital contextual to service essential with proven tools responses experiences planning, metrics to and capture, engagement that role-specific that build find, optimize trust share and business and career execution. and annuity reuse and processes. utilization business. information. objectives. SQL Server SQL Server
Managing risk. while generating growth in the. Rental market
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