A guide to Internet Connectivity Solutions. Ranked #1 managed Service Provider in the South West by

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "A guide to Internet Connectivity Solutions. Ranked #1 managed Service Provider in the South West by"

Transcription

1 A guide to Internet Connectivity Solutions Ranked #1 managed Service Provider in the South West by

2 Do you have the right connection for your business? Do you have the right broadband solution for your business? Is your connection slow and you would like to know why? Are you moving office and would like to know your options? Are you currently looking into connectivity solutions and just want some plain simple advice? This is where Solsoft Communications can help Solsoft have provided us with a service that is second to none. Not only has their technical expertise helped us maximise our IT return on investment but they are also a joy to deal with. I would highly recommend Solsoft s service to anyone

3 Contents Page 1 About Solsoft Page 2 Solsoft Values Page 3 Don t take our word for it... Page 4 Clear Communications Page 5 ADSL Guide Page 7 EFM Guide Page 9 Fibre Guide Page 12 Solsoft Services and Products Page Jargon Buster Page 15 Contact Us

4 About Us Solsoft is a well-established, industry recognised*, independent IT Solutions Specialist based in Clifton, Bristol. Established for over 10 years Solsoft pioneered the delivery of the IT Managed Services model to SME s not just in the South West, but across the UK. Since then Solsoft has expanded to circa 300 clients and delivers the full host of IT solutions**. Solsoft is a centre for excellence and by working only with like-minded partners across the globe has striven to provide best practice to its clients. Solsoft has always been known as the most qualified IT support company in the South West; being the first Microsoft Gold Partner and having more qualified engineers than any of its competitors. Solsoft don t just sell IT, we provide expert advice that is relevant and necessary to achieve our clients business objectives. This advice is then an integral part of the on-going relationship and is delivered consistently through dedicated account managers, quarterly business meetings, as well as financial budgeting and board level strategic IT plans. Our aim has always been clear, to help our clients lower costs, increase productivity and gain a competitive advantage through the delivery of a predictable, reliable and secure IT function. * In recognition of our hard work Solsoft has recently been ranked as the #1 IT Managed Service Provider in the South West and our MD Mike Ralston has been named as one of the industry s leading entrepreneurs by... ** For a comprehensive list of Solsoft s services please refer to page 12. I am happy to walk away from a potential sale if the client does not need nor require something and the best advice would be to do nothing Clive Madders Technical Director

5 Solsoft Values Solsoft understands the need to deliver excellence, to continually invest in R&D, to supply the best IT solution, partner with the best suppliers, employ and develop the most qualified staff, have our procedures backed by ITIL & ISO aligned methods and our services backed by SLA s and be price competitive at the same time. However we also understand that the above doesn t define Solsoft. What truly sets us apart is the customer experience, how we deliver our service and the values that every Solsoft employee shares. From the outset in 2002 Solsoft s founders recognised the need for an all-encompassing IT company tailored for the SME market that operated on 5 core values. 1. Customer Experience You are our No1. Priority, we will always go the extra mile for you and promise to be a joy to deal with. 2. Responsiveness We support your business 24/7/365 it s that simple! 3. Best Advice We help you select the best solution for you without selling you things you don t need. 4. Transparency We will tell you how it is, with honest answers that aren t scripted, if we make a mistake we ll admit it and fix it. 5. Clear Communication IT solutions providers seem to delight in communicating in a confusing manner but how does this help unless you re an IT manager? Solsoft will always deliver every communication in clear unbiased fashion so you always know what you re getting and most importantly why. Solsoft will be synonymous with delivering only the very best IT solutions bespoke to every business, the difference being to communicate in a clear fashion and to only deal in best advice. So no matter whom you are, what your level of IT understanding or what business objective you have, we will demud the confusing landscape of IT jargon and acronyms and ultimately deliver what our clients need, therefore making a once confusing subject: Simple, Predictable, Reliable and Secure. Mike Ralston - Managing Director

6 Don t take our word for it... Solsoft have been very effective about cutting through the technical jargon and delivering a reliable and friendly service. We are pleased with the service we get from Solsoft, they are a true partner to us, and have extremely dedicated field engineers, who care about the business which is what matters most to us. The relationship with Solsoft is so strong that it feels like they are part of the staff team. They are focused on providing a quality service that delivers value for money. We have followed their advice in setting our IT strategy which has proved over the years to be wise with new employees often commenting on how good our IT system is compared with their previous employers. We would not hesitate to recommend them. We have worked with Solsoft for a number of years and have found them to be helpful, quick to respond and prepared to go the extra mile. Solsoft cover all aspects of our IT infra-structure from providing competitively priced hardware, managing server and communication solutions and dealing with our everyday IT niggles. We particularly appreciate having a dedicated Account Manager who always stays in regular contact with us. The professionalism and support we receive has been outstanding, in particular the IT Help Desk. Many of our staff have reported an increase in confidence to do their day job. We have received support from Solsoft since 2009 and they have moved our IT system and capabilities forward throughout this time. They are easy to contact, quick to respond and provided us with new solutions to old problems. I am now confident that we have access to our server and the ability to work from wherever and whenever which is necessary in the modern work environment and they keep me up to date with innovations and smarter working practice. I would highly recommend them to anyone looking for the way forward with IT support. Solsoft don t just do comms - check out our full host of products and services on page 14

7 Clear Communications Due to the advancement of technology, evolving business processes, increasing demands of customers and the need for a remote workforce, internet connectivity has never been so crucial to our everyday business lives. But unfortunately due to the minefield of technology and technical jargon, most communications providers make it very difficult for their audience to determine with confidence exactly what they need. This is where Solsoft Communications can help. We specialise in providing leading Business Grade Connectivity Solutions, the difference being we will cut through the jargon so our audience, whoever that may be, will understand the different types of connectivity but most importantly which solution is right for their business. If you are ahead of the curve and have already identified what you need why not take a moment to look at what we can offer, you may be pleasantly surprised. For example our Leased lines start from 240 and our ADSL is 4 times faster than standard business grade broadband and comes with free line rental saving you over 150 per year. Please bear in mind that the following options are all business grade, which means that, as opposed to residential grade (Virgin, BT, SKY or whoever your supplier may be), your business grade line receives priority access, so your traffic gets right of way.

8 ADSL This is your standard internet connection; it stands for Asymmetric Digital Subscriber Lines. ADSL provides good download speeds but poor upload speeds. This means you can browse the internet at fast speeds (download) but if you have a remote workforce or another office that needs to access information from your head-office system (upload) this will be very slow. ADSL does not provide consistent internet speeds due to the fact that it suffers from contention. This simply means that your internet service is shared i.e. this service is delivering internet connectivity to multiple customers, therefore the more people using the internet at one point means the slower your service will be. The majority of business ADSL lines have a contention ratio of 20:1; meaning the line is shared between 20 different customers. Therefore at peak times you may only be able to harness one twentieth of the lines full potential. Business Grade ADSL from 25 per month This is your standard internet connection; it stands for Asymmetric Digital Subscriber Lines. ADSL provides good download speeds but poor upload speeds. This means you can browse the internet at fast speeds (download) but if you have a remote workforce or another office that needs to access information from your head-office system (upload) this will be very slow.

9 This is where Solsoft differentiates from the competition; we only provide ADSL lines that have a contention of 5:1, meaning our ADSL broadband is 4 times faster. This means that our lines in comparison to our competitors provide a faster more reliable service. In addition we don t charge monthly line rental fees meaning you save over 150 per year. Please note that ADSL connectivity does not include an SLA, so if the line goes down we can only endeavor to get it up and running ASAP. This is standard across the industry. 4 times faster than standard business broadband Who is this solution right for? Smaller businesses that do not rely heavily on the internet Business with less than 10 employees Businesses that do not have a remote workforce or other offices due to poor upload speeds A word of warning: We strongly recommend you avoid using VoIP and any Cloud based service using ADSL due to contention issues and no SLA. Any communications provider suggesting you do is not giving you best advice Line rental free broadband. Our ADSL package will save you over 150 per year

10 EFM Stands for Ethernet First Mile and is a significant step up from ADSL. Traditionally businesses had the choice between an ADSL or Fibre connection. Unfortunately some businesses find that ADSL is not fast enough, whereas Fibre is too expensive, consequently EFM is an inbetween solution. First and foremost it is a symmetrical service meaning that you receive the same download and upload speeds, making remote work or opening your next office possible. EFM is delivered on 2 pairs of copper lines meaning internet speeds are greatly increased as the additional lines deliver greater bandwidth. It also increases service reliability because if one of the wires fails the other lines will supply the service meaning no downtime. Highly reliable symetrical internet from 240 per month An EFM solution is delivered through a dedicated private line meaning no contention; therefore internet speeds remain constant no matter what time it is. Solsoft s EFM service comes with a 6 hour SLA so if for some reason it fails, it will be up and running within this time frame.

11 Benefits of an EFM Line: Faster symmetrical upload and download speeds, allowing more efficient data transfer. Provides an uncontended, secure and reliable connection between two offices, or the office and the internet. EFM makes buffering and streaming much quicker, ideal for video conferencing. EFM supports a VPN making working from home easier and more secure An EFM or Fibre package means you can now take advantage of VoIP and the Cloud Take advantage of VoIP and lower your call costs by up to 40% Who is this solution right for? Smaller business that rely heavily on the internet Larger businesses with a bigger headcount i.e. more than 10 (an ADSL connection will be extremely slow if you have 10 users +) Larger businesses with more than one office Any business that wants a flexible remote workforce part or full. VoIP allows savings of up to 40% on your phone bill Any business that wants to save money with VoIP.

12 Fibre This is a significant step up from EFM and offers unparalleled symmetric (upload and download) internet speeds. Unlike ADSL & EFM, Fibre connectivity uses glass threads to transmit data instead of copper wiring. This technology delivers greater bandwidth and reliability as the line is less susceptible to interference. In the case of ADSL & EFM the further your premises are from your closest exchange point the less speed you get as internet speeds degrade over distances. Fibre is not affected in this way because the technology in the line allows data to travel at near enough the speed of light. This means that no matter where your premises are or how far the Fibre line has to travel you will always be guaranteed a dedicated superfast connection. Data transfer at the speed of light Fibre is also except from contention as it is delivered on its own private line meaning internet speeds will remain constant no matter what time it is. Fibre comes with a 4 hour SLA so if anything were to go wrong which is extremely rare, service will be back up and running within 4 hours.

13 Benefits of a fibre line: Unparalleled symmetric upload and download speeds File download and upload in seconds Faster Internet browsing including streaming of high-definition video Additional bandwidth will improve the performance of VPN making uploading and downloading of files more efficient, and making working from home easier and more secure Take advantage of VoIP and lower your call costs by up to 40% Improved business services such as video-conferencing Offers flexible upgrades - as your business grows you can increase internet speeds to account for higher usage Choose the speed you want to receive - from 10 Mbps to 100 Mbps

14 Who is this solution right for? Any company that requires a constant and reliable internet connection for mission critical services. Any company that requires constant and reliable communication between multiple offices Companies that have a reliance on the internet but are too far away from their nearest exchange to benefit from ADSL or EFM connectivity solutions due to line degradation. Any company looking to take advantage of VoIP and the Cloud From 575 per month

15 Solsoft Services and Products IT Support IT Outsourcing / Managed Services 24/7/365 Helpdesk Vendor Management IT Consultancy Virtualisation Infrastructure Solutions Architecture Cloud Computing Office 365 Virtual Data Centre Hosting Disaster Recovery Off-site backup Business Continuity Virtual IT Director & Strategic Planning Software Asset Management - SAM Business Grade Communications ADSL - inc. Line rental free broadband EFM Fibre VoIP LES MPLS VLAN / WAN Firewalls Website Development Enterprise marketing solutions Content Management Systems E-commerce Marketing Social Media 3D Modelling SEO Sharepoint Intranets, Extranets & Collaboration tools Strategic Marketing Support Purchasing (Software and Hardware at reduced RRP) PC / Laptop / Tablet / Thin Client Servers Storage (SAN, DAS, JBOD) Networking (FW, RTR, SWITCHING) Cabling, Cabinets Software License Specialists for Microsoft Printers, MFD, Managed Print

16 Jargon Buster Upload and Download Speeds The difference between these two is the direction of the data transfer. Download speeds refers to how quickly you can browse the internet, or in effect how quickly you can download information from the net to your device (pc, laptop, smart phone etc ). Upload speeds refers to how quickly you can send data i.e. if you are a remote worker that needs to access documents from the office server you will be uploading data from that server to your device (laptop, pc, smart phone etc ) Thus the upload speed at HQ is more important thatn download. Symmetric = the same upload and download speed Asymmetrical = faster download speeds compared to upload Bandwidth Line Degradation SLA This refers to how much data can be transferred through your internet line at any one point; it is therefore a reflection of internet speed. I.e. The higher your bandwidth the more information can be sent at any one time, therefore the greater your internet speed. This only applies to copper wiring i.e. ADSL and EFM solutions. Internet services are delivered from exchange points around the country, in the case of copper wiring the further your premises are from your closest exchange point, the less speed you get as internet speeds degrade over distances. Fibre is not affected by this as it does not use copper lines. Service-Level Agreement - is part of a service contract where the level of service is formally defined. The term SLA is used to refer to the contracted delivery time (of the service) or performance.

17 Jargon Buster Contention Contention refers to how many customers in your area are using the same internet service. If your connection is contended this means that the connection your internet service is running through is shared. The more premises sharing the line means the slower your line will be. E.g. a contention ratio of 20:1 means your line is being shared by 20 customers, so during peak times your business will only be able to harness one twentieth of the lines potential. ADSL is contended. Most communications providers supply ADSL lines that have a 20:1 contention (not very good) whereas Solsoft Communications only supply ADSL lines with a 5:1 contention meaning greater reliability and consistency of service. An Uncontended line equalling a 1:1 contention ratio means the internet line is not being shared, it is your private line, therefore internet speeds will never fluctuate no matter what time of day it is. EFM and Fibre lines are uncontended. Exchange Point VoIP Internet services are delivered from exchange points around the country VoIP is an acronym for Voice Over Internet Protocol, or in more common terms: phone service over the Internet. If you have a reasonable quality Internet connection (EFM or Fibre) you can get phone service delivered through your Internet connection instead of from your local phone company. This results in huge cost savings on your telephone bill. Visit our VoIP page for more details.

18 Connect with us Take a moment to connect with us and receive the latest IT news, offers and independent advice. Contact us For more information about connectivity solutions or any other aspect of our service either visit:, call us on or drop in for a chat... we ll provide the biscuits.

19 Solsoft, Jacobs Building Berkeley Place Clifton, Bristol BS8 1EH

A guide to Kentico CMS The Fully-featured Solution for Your Website. Ranked #1 managed Service Provider in the South West by

A guide to Kentico CMS The Fully-featured Solution for Your Website. Ranked #1 managed Service Provider in the South West by A guide to Kentico CMS The Fully-featured Solution for Your Website Ranked #1 managed Service Provider in the South West by Is your website working hard enough for you? Is it cutting through the clutter

More information

Cloud4 User Guide Reliable connectivity for the cloud from Cloud4

Cloud4 User Guide Reliable connectivity for the cloud from Cloud4 Cloud4 User Guide Reliable connectivity for the cloud from Cloud4 Choosing the right broadband for your business If you ve ever shopped around for a good broadband deal for your home then you might have

More information

SUPERFAST BROADBAND. A technology guide

SUPERFAST BROADBAND. A technology guide 1 SUPERFAST BROADBAND 2 The world of broadband is littered with jargon and technical terms. This guide is intended to help small businesses and charities who want to upgrade their broadband connection

More information

The future s upstream

The future s upstream The future s upstream How your business can stay competitive as new technology demands more from upload speed A White Paper from Executive Summary This summer, technology research company Gartner predicted

More information

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system

Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you

More information

Free wifi in the TRA halls and faster mobile access

Free wifi in the TRA halls and faster mobile access Free wifi in the TRA halls and faster mobile access Glossary of Telecommunications terms 2G 2G is a digital mobile communications standard allowing for voice calls and limited data transmission. 2G refers

More information

helping your business work faster and smarter

helping your business work faster and smarter Business grade connectivity solutions helping your business work faster and smarter we are v1-08.14 DATA CONNECTIVITY CONTENTS Picking the right partner Why Daisy? Data connection Why the right solution

More information

SEE THE LIGHT. How fibre optic broadband can transform your life at work. A BT Infinity for business publication

SEE THE LIGHT. How fibre optic broadband can transform your life at work. A BT Infinity for business publication SEE THE LIGHT How fibre optic broadband can transform your life at work. A BT Infinity for business publication WELCOME. You re busy, so we ve aimed to make this guide as simple as possible. hello If you

More information

Broadband v Ethernet

Broadband v Ethernet E DATA MOBILE VOICE DATA MOBILE Broadband v Ethernet the business buyer s guide Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical

More information

Connecting your business

Connecting your business mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

Telecom & Broadband. Cutting the cost of line rental, calls & broadband

Telecom & Broadband. Cutting the cost of line rental, calls & broadband Telecom & Broadband Cutting the cost of line rental, calls & broadband Making your telephone, broadband & mobile communications better, faster and more efficient Benefits with Almo Office Great savings

More information

Making the right connectivity decision for your company

Making the right connectivity decision for your company Making the right connectivity decision for your company Executive Summary Deciding on the right connectivity is critical in assisting with the smooth running of any business. This paper is aimed at anyone

More information

Central Technology. Seamless IT & Communication Solutions

Central Technology. Seamless IT & Communication Solutions Central Technology Seamless IT & Communication Solutions Our client base is built on reputation for service and quick response times WELCOME Our Business Services It support Cloud Solutions Unified Communications

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Broadband and business Contents What exactly is superfast broadband?... 4 How fast is superfast?...

More information

Superfast Business Wales. Are you prepared for the arrival of superfast broadband?

Superfast Business Wales. Are you prepared for the arrival of superfast broadband? Superfast Business Wales Are you prepared for the arrival of superfast broadband? Superfast Business Wales Contents What exactly is superfast broadband?... 4 How fast is superfast?... 5 What will superfast

More information

BT BUSINESS PARTNER SALES.

BT BUSINESS PARTNER SALES. BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER

More information

Data Connectivity Presentation. t. 0191 5275000 www.powerdial.co.uk

Data Connectivity Presentation. t. 0191 5275000 www.powerdial.co.uk Data Connectivity Presentation t. 0191 5275000 www.powerdial.co.uk Overview Contents Network Information ADSL ( Broadband Services ) Fibre To The Cabinet ( FTTC ) Ethernet First Mile ( EFM ) Ethernet Overview

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan.com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

Your complete guide to Cloud Computing

Your complete guide to Cloud Computing Your complete guide to Cloud Computing 1 Doc V1.0 Dec 2013 Table of Contents Hosted Desk- 3 The Cloud and Cloud Computing... 4 The benefits of Cloud Solutions 6 The Cloud is Growing - Rapidly 7 Resolving

More information

Get Your Business Moving. In partnership with Nomis Connections

Get Your Business Moving. In partnership with Nomis Connections Get Your Business Moving In partnership with Nomis Connections Get Your Business Moving Mobile devices + the cloud = biggest business opportunity to come along in quite a while Businesses have more opportunity

More information

Broadband v Ethernet The business buyer s guide

Broadband v Ethernet The business buyer s guide DATA Broadband v Ethernet The business buyer s guide Background: The importance of Internet for the SME Today, internet connectivity plays a pivotal role in the life of the typical SME. Email has changed

More information

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service.

why fixed.plan? We only connect to Tier 1 partners, including Openreach, BT and Talk Talk Business, ensuring a robust and reliable service. fixed.plan Operating directly with tier 1 suppliers including Openreach, BT and TalkTalk Business plan com provides you with access to the biggest and most reliable telecommunications networks in the UK.

More information

High Speed Communication Guide

High Speed Communication Guide Guide Telephone: 0845 230 2940 e-mail: info@lsasystems.com Web: www.lsasystems.com Are you running at full speed? In this busy and unsecure world, businesses of all sizes need to be sure their data is

More information

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions Gamma Network Solutions Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects

More information

BROADBAND CONNECTION VOUCHER SCHEME

BROADBAND CONNECTION VOUCHER SCHEME BROADBAND CONNECTION VOUCHER SCHEME Glossary What are the services available? These are some of the descriptions you will see when you start to look for a broadband connection. Contended/Shared Service

More information

GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE.

GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE. GO BEYOND BROADBAND WITH BTNET. THE INTERNET CONNECTION THAT DELIVERS AN UNBEATABLE PERFORMANCE. I've just sent it. Wow, I've already got it. Rock solid reliability we aim for 100% uptime. Unlimited use

More information

ADSL BROADBAND BASICS FOR THE DOMESTIC USER. The Main Limitations of ADSL Broadband are as follows.

ADSL BROADBAND BASICS FOR THE DOMESTIC USER. The Main Limitations of ADSL Broadband are as follows. ADSL BROADBAND BASICS FOR THE DOMESTIC USER AS NOTHING MAN MADE IS PERFECT, ADSL IS NOT AN EXCEPTION. The Main Limitations of ADSL Broadband are as follows. 1. ADSL is not a Guaranteed Bandwidth Service.

More information

Why Should Unified Communications Be Part Of Your Strategy?

Why Should Unified Communications Be Part Of Your Strategy? oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should

More information

Broadband jargon buster

Broadband jargon buster Better business is better connected Leeds Bradford broadband connection voucher scheme Broadband jargon buster #superfastbritain www.superconnectedleedsbradford.co.uk Terminology Buster These are some

More information

A guide to VoIP for small to medium sized business

A guide to VoIP for small to medium sized business //VoIP Telecommunications Company A guide to VoIP for small to medium sized business Contents 1 I want to move my business to VoIP. The things you will need to consider. The key points 2 3 4 Types of connectivity

More information

Connectivity solutions from RM Education

Connectivity solutions from RM Education Connectivity solutions from Nowadays, fast, reliable broadband is essential It s time to change. In today s school the Internet is being used more than ever for teaching and learning. It has unlocked countless

More information

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION.

GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. GET MORE DONE WITH THE RIGHT INTERNET CONNECTION. So, lunch? Let me just download this file. I ll be super quick. Our internet options are: BT Business Broadband BT Business Infinity CHOOSING THE RIGHT

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next

More information

BT Cloud Voice. A truly flexible cloud-based phone system.

BT Cloud Voice. A truly flexible cloud-based phone system. BT Cloud Voice. A truly flexible cloud-based phone system. Get a long-term flexible solution to adapt to your business needs. Manage business calls quickly and easily. Work better with colleagues. Save

More information

Five Hosted VoIP Features

Five Hosted VoIP Features Five Hosted VoIP Features WHITEPAPER: is cable INTERNET access really business-ready? www.megapath.com overview Cable Internet access has been packaged and sold as a business offering. But take a moment

More information

do more in less time with the right internet connection.

do more in less time with the right internet connection. do more in less time with the right internet connection. So, lunch? Let me just download this file. I ll be super quick. BT Business internet services BT Total Broadband BT Infinity for business BTnet

More information

MANAGED HOSTING ON-SITE INFRASTRUCTURE COMMUNICATIONS HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING

MANAGED HOSTING ON-SITE INFRASTRUCTURE COMMUNICATIONS HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING MANAGED HOSTING HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING ON-SITE INFRASTRUCTURE SERVER INFRASTRUCTURE DESKTOPS (VDI) MPLS INFRASTRUCTURE COMMUNICATIONS INTERNET CONNECTIVITY INTEGRATED

More information

Contents. Introduction. What is the Cloud? How does it work? Types of Cloud Service. Cloud Service Providers. Summary

Contents. Introduction. What is the Cloud? How does it work? Types of Cloud Service. Cloud Service Providers. Summary Contents Introduction What is the Cloud? How does it work? Types of Cloud Service Cloud Service Providers Summary Introduction The CLOUD! It seems to be everywhere these days; you can t get away from it!

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s

More information

Data services. Data services. Reliable, high speed data connectivity for business

Data services. Data services. Reliable, high speed data connectivity for business olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,

More information

Looking for the right technology partner for your business? www.alphabyte.it

Looking for the right technology partner for your business? www.alphabyte.it Looking for the right technology partner for your business? www.alphabyte.it IT Services You Can Trust IT &Technology Support Complete IT management for your business, including unlimited support, managed

More information

Fixed Wireless Broadband

Fixed Wireless Broadband Fixed Wireless Broadband An overview of the benefits of Dreamtilt fixed wireless broadband Copyright 2013 Dreamtilt Pty Ltd A wireless network utilizes connections between nodes without the use of wires.

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Reliable, fast data connectivity

Reliable, fast data connectivity Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your

More information

JARGON BUSTER CONNECTING WALES

JARGON BUSTER CONNECTING WALES JARGON BUSTER CONNECTING WALES A ADSL ADSL broadband, or Asymmetric Digital Subscriber Line, is the most common broadband type, using standard phone lines. Bandwidth is limited, shared with other users

More information

Data Services. Reliable, high-speed data connectivity. in partnership with

Data Services. Reliable, high-speed data connectivity. in partnership with Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP

More information

Our EFM network has double the coverage of BT.

Our EFM network has double the coverage of BT. Our EFM network has double the coverage of BT. According to BT Openreach figures, 5th December 2014 Useful inks talktalkbusiness.co.uk MPLS IPVPN /mplsipvpn Call 0808 274 0055 What is MPLS IPVPN? Supports

More information

Get Your Business Connected Dedicated Leased Line Internet Access

Get Your Business Connected Dedicated Leased Line Internet Access Get Your Business Connected Dedicated Leased Line Internet Access Uncontended, dedicated internet service Market leading performance and availability A Leased Line & your business What this means for you

More information

Guide. Networks: We Need a New Approach

Guide. Networks: We Need a New Approach Guide Networks: We Need a New Approach Considering the Options Between Ethernet services, ADSL, fibre broadband and Ethernet in the First Mile (EFM), businesses have never had as many high-speed network

More information

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com Broadband Vaioni has a powerful broadband portfolio providing one of the most comprehensive ranges of broadband products in the industry. Our broadband utilises two of the best networks including BT and

More information

How a fibre connectivity solution can improve your company s performance

How a fibre connectivity solution can improve your company s performance How a fibre connectivity solution can improve your company s performance Introduction While fibre optic connectivity has been around since the 1970s, up until the last few years only the military and large

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Phone Systems Buyers Guide. How to choose the right phone system for your business

Phone Systems Buyers Guide. How to choose the right phone system for your business How to choose the right phone system for your business We like to make it easy for you This guide aims to give you up to date information on the latest systems and features that are currently available

More information

Business Maintenance &

Business Maintenance & COMPUTERS COMMUNICATIONS MAINTENANCE COMPUTERS TELECOMS HOSTING IT SERVICES/ IT SOLUTIONS PARTNERS IT Support and Services TELECOMS/ Telecoms Systems and Solutions HOSTING/ Web Hosting and Cloud Computing

More information

A possible future definition of Office.

A possible future definition of Office. Imagine that every time you move house or go on holiday from now on, all of your personal effects instantaneously appear whenever, and wherever, you arrive. It would be as if your clothes, essentials and

More information

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park

GIGASTREAM BASIC BROADBAND Bristol and Bath Science Park GIGASTREAM BASIC BROADBAND The ideal broadband solution for start-ups and small businesses Gigastream Basic Broadband is an internet service provided by Bridge Partners for tenants of SPark One. Excellent

More information

Economic Research & Analysis. CostQuest Associates (CQA) Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014

Economic Research & Analysis. CostQuest Associates (CQA) Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014 CostQuest Associates (CQA) Economic Research & Analysis Bandwidth Assessment Tool Glossary of Terms: Words & Acronyms June 2014 CostQuest Associates (CQA) Economic Research & Analysis For further information

More information

White Paper. Managed IT Services as a Business Solution

White Paper. Managed IT Services as a Business Solution White Paper Managed IT Services as a Business Solution 1 TABLE OF CONTENTS 2 Introduction... 2 3 The Need for Expert IT Management... 3 4 Managed Services Explained... 4 5 Managed Services: Key Benefits...

More information

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity Voice and Data Connectivity Reliable, high-speed Voice and Data connectivity Discover business- grade, reliable SIP trunk and data connectivity Harness cloud services - converge data and voice Our family

More information

TELSTRA BUSINESS BROADBAND GET YOUR BUSINESS IN THE FAST LANE

TELSTRA BUSINESS BROADBAND GET YOUR BUSINESS IN THE FAST LANE TELSTRA BUSINESS BROADBAND GET YOUR BUSINESS IN THE FAST LANE BROADBAND THAT S AS DEDICATED TO YOUR BUSINESS AS YOU ARE This guide will help you get your service up and running, make the most of various

More information

Comparison of Internet Access Options. Joe Budelis Persimmon Telecommunications

Comparison of Internet Access Options. Joe Budelis Persimmon Telecommunications Comparison of Internet Access Options By Joe Budelis Persimmon Telecommunications Abstract: Which of the many Internet Access options are best? If Telecom service is critical to an organization s mission,

More information

Bonded Resilient Broadband Internet Access

Bonded Resilient Broadband Internet Access Bonded Resilient Broadband Internet Access Fast, Reliable Broadband for Businesses with demanding needs If your business relies on broadband to stay operational, wants a better connection speed and better

More information

National Broadband Network

National Broadband Network Topic The basics Tutorial 7B National Broadband Network This tutorial explains what the National Broadband Network is and how it will benefit your business. Reading time: 10 minutes Prerequisite: None

More information

DEDICATED INTERNET SERVICE Bristol & Bath Science Park

DEDICATED INTERNET SERVICE Bristol & Bath Science Park DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended

More information

Excl. VAT 24 months. 021 286 0127 031 286 0127 010 286 0127 www.lightspeed.co.za

Excl. VAT 24 months. 021 286 0127 031 286 0127 010 286 0127 www.lightspeed.co.za Excl. VAT 24 months 021 286 0127 031 286 0127 010 286 0127 www.lightspeed.co.za CYBERSMART Synopsis Since its founding in 1998, Cybersmart has established itself as the leading privately owned ISP in South

More information

About Advent One. Contents. 02 What we do. 03 Infrastructure Services. 04 Cloud and Managed Services. 07 Hosting Desktop. 08 Phone.

About Advent One. Contents. 02 What we do. 03 Infrastructure Services. 04 Cloud and Managed Services. 07 Hosting Desktop. 08 Phone. About Advent One Contents 02 What we do 03 Infrastructure Services 04 Cloud and Managed Services 07 Hosting Desktop 08 Phone 09 Email 10 Back up Recovery 12 Dev/Test 13 Contact Making technology work.

More information

DEDICATED INTERNET SERVICE Bristol & Bath Science Park

DEDICATED INTERNET SERVICE Bristol & Bath Science Park DEDICATED INTERNET SERVICE Dedicated internet connectivity to ensure optimal business performance Dedicated is an internet service provided by Bridge Partners, available to all tenants of. It is an uncontended

More information

BT BUSINESS COMPLETE.

BT BUSINESS COMPLETE. BT BUSINESS COMPLETE. IT S ALL ORGANISED TO SAVE YOU MONEY. Looks like everything s under control. Yep. Combine your business lines, calls, mobile and broadband for bigger savings. Plus with one bill,

More information

There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks...

There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... There are 82 million square ft of data centre space in the UK... We own one of the largest data centre networks... C4L is the 12th fastest C4L is growing the 12th IT fastest growing IT technology technology

More information

TELEPHONY Bristol & Bath Science Park

TELEPHONY Bristol & Bath Science Park TELEPHONY Business-grade telephony delivered over your existing internet connection What is it? Bridge Partners provides a managed phone system to tenants of. Based on the SARK telephony platform the service

More information

Internet. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1

Internet. customerservice@switchtelecom.com.au switchtelecom.com.au. May2014-Version 1 Internet 1800 800 723 customerservice@switchtelecom.com.au switchtelecom.com.au May2014-Version 1 Welcome to a new kind of telecommunications company Best Products Mobile Offering an extensive range of

More information

BT Versatility Broadband Module

BT Versatility Broadband Module Compatible with systems Telephony Broadband Module Extend your reach and enjoy fast broadband internet access and use it to make free phone calls between sites* or curb your costs with reduced line rental.

More information

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs. Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service

More information

VisionFibreMedia. 1 Gb to your property

VisionFibreMedia. 1 Gb to your property VisionFibreMedia 1 Gb to your property About Vision Fibre Media Enjoy ultra-fast fibre broadband, digital TV and Telephony installed, managed and maintained by the experts Vision Fibre Media are the experts

More information

The Future of Communications

The Future of Communications The Future of Communications Cost-Effective Alternatives to ISDN SIP TECHNOLOGY / CLOUD TELEPHONY 0800 206 2107 www.cavcoms.com 0800 206 2107 Cavendish www.cavcoms.com Communications Ltd Cavendish House,

More information

All the benefits of your own IT department at a fraction of the cost.

All the benefits of your own IT department at a fraction of the cost. IT Department Plus, Extra & Pro All the benefits of your own IT department at a fraction of the cost. With Zed One s service, you decide the level of IT support your company needs. We offer a choice of

More information

Traditionally as a business becomes more and more successful, the volumes

Traditionally as a business becomes more and more successful, the volumes Synopsis Traditionally as a business becomes more and more successful, the volumes of its inbound and outbound calls increases substantially, driving up its telecommunication costs. It s almost as if the

More information

Greenlight. Managed Network. Managed Services. IT Support. Printer Support. Business VoIP. Cloud Solutions. Office Relocations.

Greenlight. Managed Network. Managed Services. IT Support. Printer Support. Business VoIP. Cloud Solutions. Office Relocations. Greenlight Technology Simplified IT Support Managed Network Managed Services Printer Support Mobile Device Management Business VoIP Cloud Solutions Office Relocations Exchange Server 2 Contents About Greenlight

More information

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile.

The part of the network that connects customers to the exchange, sometimes called the local loop or the last mile. Glossary of broadband terms 3G: Refers to the third generation of mobile phone technology following on from 2G. 3G allows for faster access to the internet and allows services including video calls and

More information

Providing a quality IT Support & Consultancy service in the South East

Providing a quality IT Support & Consultancy service in the South East Providing a quality IT Support & Consultancy service in the South East At M2 Computing, we provide flexible, affordable IT consultancy and systems support across the South East. With a proven track record

More information

Subtitle. VoIP Migration Strategy. Keys to a Successful Planning and Transition. VoIP Migration Strategy Compare Business Products 2014 1

Subtitle. VoIP Migration Strategy. Keys to a Successful Planning and Transition. VoIP Migration Strategy Compare Business Products 2014 1 Subtitle VoIP Migration Strategy Keys to a Successful Planning and Transition VoIP Migration Strategy Compare Business Products 2014 1 Contents Introduction... 3 VoIP Defined... 3 Why Are Businesses Opting

More information

Chapter 9A. Network Definition. The Uses of a Network. Network Basics

Chapter 9A. Network Definition. The Uses of a Network. Network Basics Chapter 9A Network Basics 1 Network Definition Set of technologies that connects computers Allows communication and collaboration between users 2 The Uses of a Network Simultaneous access to data Data

More information

REDCENTRIC ETHERNET SERVICE SERVICE DEFINITION

REDCENTRIC ETHERNET SERVICE SERVICE DEFINITION REDCENTRIC ETHERNET SERVICE SERVICE DEFINITION SD016 V4.1 Issue Date 02 07 2014 1) SERVICE OVERVIEW Redcentric s Ethernet Service is one of the LANnet connectivity options. It is a high quality connectivity

More information

Technical Glossary from Frontier

Technical Glossary from Frontier Technical Glossary from Frontier A Analogue Lines: Single Analogue lines are generally usually used for faxes, single phone lines, modems, alarm lines or PDQ machines and are generally not connected to

More information

FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS What is this project about? Who is behind it? Why was this area chosen? How much will the project cost? Who will get improved broadband? When will it all happen? FREQUENTLY ASKED QUESTIONS What will improved

More information

What is The Cloud? And how can it REALLY benefit YOUR business?

What is The Cloud? And how can it REALLY benefit YOUR business? What is The Cloud? And how can it REALLY benefit YOUR business? What is The Cloud? 3 Sophos Mobile Control 13 Your Cloud, your rules 4 Unified & Simple vs. Bolted-on 14 The real benefits 5 Hosted Telephony

More information

Ali Marshall 3 rd Sector Telcom

Ali Marshall 3 rd Sector Telcom Ali Marshall 3 rd Sector Telcom Who are 3rd Sector Telecom? We are a specialist provider of all aspects of telecommunications to the charity and not-for-profit sector Voice Mobile Inbound Connectivity

More information

BEGINNER S GUIDE TO DOWNTIME

BEGINNER S GUIDE TO DOWNTIME BEGINNER S GUIDE TO DOWNTIME DOWNTIME, WHAT IS IT? We talk a lot about the internet running slow or going down but few of us actually know what is happening in those situations. In order to help you get

More information

BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS

BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS BORDERS BROADBAND - FREQUENTLY ASKED QUESTIONS What is this project about? Who is behind it? Why was this area chosen? How much will the project cost? Who will get improved broadband? When will it all

More information

Choosing the right Internet solution for your business.

Choosing the right Internet solution for your business. Choosing the right Internet solution for your business. Choosing the right Internet solution for your business. Let s face it, when it comes to the Internet it s all about speed and reliability. Slow connections

More information

MANAGED SERVICES CLOUD SERVICES CONSULTING SERVICES

MANAGED SERVICES CLOUD SERVICES CONSULTING SERVICES ABOUT US Formed by a group of professionals from various specialist areas of the Information Technology industry, Precision IT offers a range of innovative services and solutions for small, medium and

More information

Managed Internet Service Express

Managed Internet Service Express Managed Internet Service Express Business Class Ethernet IP Access 2012 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of

More information

www.schoolsbroadband.co.uk Primary Schools Leading provider of broadband to UK schools fast, secure and reliable

www.schoolsbroadband.co.uk Primary Schools Leading provider of broadband to UK schools fast, secure and reliable www.schoolsbroadband.co.uk Primary Schools Leading provider of fast, secure and reliable broadband to UK schools Contents About Us 3 Connections and Speeds 4 Content Filtering and Security 6 Optional Extras

More information

Broadband as a WAN Solution

Broadband as a WAN Solution Introduction As an organisation you may be considering the replacement or upgrade of your communications infrastructure for a number of reasons. These could include the introduction of new applications

More information

Managed Services. Who are NCI Technologies? Full support for your IT systems and users, without the hassle or expense of an in-house IT department

Managed Services. Who are NCI Technologies? Full support for your IT systems and users, without the hassle or expense of an in-house IT department Who are NCI Technologies? NCI provide IT solutions and telephone systems to businesses and schools. We strive to be at the forefront of technological developments helping organisations get the most from

More information

Hosted Contact Centre. Driving a more flexible customer service experience. Making technology easy and enjoyable

Hosted Contact Centre. Driving a more flexible customer service experience. Making technology easy and enjoyable Hosted Contact Centre Driving a more flexible customer service experience Making technology easy and enjoyable Page 2 Making technology easy and enjoyable Your contact centre is critical to the success

More information

INFRASTRUCTURE SOLUTIONS OVERVIEW

INFRASTRUCTURE SOLUTIONS OVERVIEW INFRASTRUCTURE SOLUTIONS OVERVIEW CONTACT US Head Office Comtec House Albert Road North Reigate Surrey RH2 9EL T: 0800 008 7599 E: infrastructure@comtec.com www.comtec.com infrastructure datacentre communications

More information

VoIP telephony solutions for business

VoIP telephony solutions for business VoIP telephony solutions for business Voice over Internet Protocol (VoIP) enables voice calls to be made and received over the Internet. The technology is currently used by more than 40% of UK businesses

More information

Simwood Carrier Ethernet

Simwood Carrier Ethernet Simwood Carrier Ethernet Simwood Carrier Ethernet is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use a number of technologies on top of our own

More information