Lumension Endpoint Management and Security Suite

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1 Lumension Endpoint Management and Security Suite Platform Evaluation Guide July 2012 v1.2 Copyright 2012, Lumension

2 Table of Contents Lumension Endpoint Management and Security Suite... 1 Platform Evaluation Guide... 1 Introduction... 3 Description... 3 Objective... 4 Evaluation Scenarios... 4 Install L.E.M.S.S. on server... 4 Prepare test environment... 5 Configure your Dashboard... 8 Use Installation Manager to install product module(s)... 9 Create a custom role using role-based access control (RBAC) Manage Agent Policy Sets Configure Notifications

3 Introduction This document is designed to assist you in implementing the Lumension Endpoint Management and Security Suite (L.E.M.S.S.) Platform and to use it as an ongoing record of your observations and feedback during the evaluation process. Description Lumension Endpoint Management and Security Suite Lumension Endpoint Management and Security Suite is an agile solution suite that reduces complexity for both security and IT operations teams, optimizes TCO, improves visibility and delivers control back to IT. Lumension Endpoint Management and Security Suite: Reduces complexity and TCO via an agile, single console, single agent, single server architecture that can manage thousands of endpoints regardless of their location. Delivers best-of-breed, modularly licensed, product capabilities that meet growing IT requirements. Unifies IT operational and security workflows to enable greater control, visibility, and more effective policy management while still allowing for customized, role-based user interfaces to be assigned. Simplifies management of systems, agents and policies in real time - from a single console. Optimizes resources by extending policy or remediation efforts to a single endpoint or group. Centralizes reporting and logging to increase accuracy, reduce the compliance burden, and enhance visibility. L.E.M.S.S. currently integrates the following product modules, solutions, and add-ons to support Endpoint Operations and Security: Lumension Patch and Remediation - Reduces organizational risk and optimizes IT operations through the timely, proactive elimination of operating system and application vulnerabilities across all endpoints and servers. Heterogeneous platform and 3rd party vulnerability content support includes Microsoft Windows, UNIX, Linux Mac, Adobe and more. Lumension Security Configuration Management - Ensures that endpoints are securely configured and in compliance with industry best practices and regulatory mandates while reducing configuration drift. Lumension Power Management - Reduces endpoint power consumption costs of both online and offline endpoints. Lumension Content Wizard - Delivers customized extensibility through wizard-driven and custom scripting tools to take any action on endpoints including deploying and removing software, remediating configurations, performing systems management tasks and delivering custom patches. Lumension Application Control Defines and enforces trusted application usage through whitelist policies to ensure that only applications explicitly authorized or trusted are allowed to execute. Lumension AntiVirus - Provides blacklist protection and removal for all malware including viruses, worms, spyware, Trojans and adware. Lumension Device Control - Enforces usage policies for device and ports while providing data encryption for removable media to prevent data loss / theft. 3

4 Lumension Intelligent Whitelisting - Integrates Lumension AntiVirus, Lumension Application Control and Lumension Patch and Remediation into a seamless solution workflow that enables you to dramatically improve your overall security posture, reduce operational headaches and regain control of your endpoints. Objective This document is designed to assist you in implementing Lumension Endpoint Management and Security Suite (L.E.M.S.S.) and to guide you through the evaluation process. We recommend that you implement this solution on a small group of endpoints and install the base Lumension agent component first, followed by the additional modules to test their functionality. The task list includes the following: 1. Install L.E.M.S.S. on server 2. Prepare test environment 3. Conduct a network discovery and install agents 4. Configure your Dashboard 5. Use Installation Manager to install product module(s) 6. Automatically group agent-based endpoints via Active Directory Synchronization 7. Create a custom role using role-based access control (RBAC) 8. Manage agent policy sets 9. Configure Notifications Evaluation Scenarios Install L.E.M.S.S. on server Business Context: Download the LEMSS software onto the Server from the Lumension customer portal. Expected Outcome: LEMSS Server is fully installed and operational. 1. Log on to the machine using an account with administrator rights 2. Install using default values provided including: a. Installation directory uses preconfigured value b. Service and Web accounts use default usernames and specify the passwords c. No SSL d. No Proxy 3. View any failures/warning messages 4. Verify that you can meet all the minimum requirements for installing the product and continue with the installation steps Application Manager 4

5 1. On the machine where the LEMSS Server was installed, access the Application Setup Manager Dialog box by launching the browser UI using the account with which you installed the server. 2. Fill out the information below on all tabs: a. Enter customer information b. Specify the content subscription for languages you wish to use c. Create an uninstall password for your agents d. Enter SMTP host and To address on the Notifications tab e. Install the Lumension Agent on the LEMSS Server Validate initial setup 1. Check the System replication status on the Home page and note the percent complete 2. Verify that the license information is correct 3. Validate that the content subscription for the languages you selected exist 4. Verify that the LEMSS agent has installed successfully on the Server machine ADD YOUR SERVER AS A MEMBER OF YOUR DOMAIN, IF DESIRED Prepare test environment Business Context: Once L.E.M.S.S. is installed, deploy an agent on the server machine. A login ID has been created using the ID and credentials of the currently logged in user. Now, create a custom group for test endpoints. Expected Outcome: L.E.M.S.S. is fully operational and ready for evaluation on the server and a small group of endpoints. An agent is installed on the server machine with no feature modules installed. A login ID has been defined on the server for the purpose of enforcing IT security and administration tasks and policies. A custom group of endpoints has been created for group management purposes. Deploy Lumension Agent 1. Navigate to Discover > Assets to perform an asset discovery 2. Schedule Discovery job 3. Discovery method by IP, IP Range, computer name or Active Directory 4. Based on the results of the asset discovery, install the Lumension agent on a small group of endpoints. 5. Review the results of the job 6. Verify that the agent is installed. 5

6 ENDPOINT TASKS 1. Check endpoint performance and CPU utilization 2. Launch the Agent Control Panel and verify that the agent was installed successfully. 6

7 REVIEW RESULTS 1. Log on to the L.E.M.S.S. endpoint management console to verify that the agent has been deployed successfully. Create Custom Group 1. Navigate to Manage > Groups and select the Group Membership view 2. Select Custom Groups in the Group Browser section 3. Click the Create button 4. Enter a name for the group called Public Use Desktops and save 5. Click Public Use Desktops then change the view to Endpoint Membership 6. Click the Manage button 7. Select the endpoints for the group then click the Assign button 8. Once all endpoints are assigned, click OK button 7

8 Configure your Dashboard Business Context: After installing the LEMSS server application and logging in with your unique ID, you are presented with the Dashboard. You can add to and arrange elements on your personal dashboard containing the pertinent information you would like to see when you enter the application. Expected Outcome: The L.E.M.S.S. dashboard is customizable and configurable to help you analyze the key metrics for your area of responsibility. 1. Login to the LEMSS console using your unique user ID 2. Click on the Configure dashboard settings option in the upper right of the main display window 3. In the Dashboard Settings dialog box, select the dashboard elements you would like displayed on your personal dashboard. Click OK when complete 8

9 Use Installation Manager to install product module(s) Business Context: You may be interested in one or more of the L.E.M.S.S. product modules and would like to see how they perform in the evaluation environment. You can now go ahead and install the product module(s) on the server and selected endpoint(s). Installation Manager helps you significantly reduce your operational total cost of ownership by simplifying L.E.M.S.S. module installations, uninstalls, and upgrades across the environment and thereby reducing the time and effort your IT staff typically needs for these tasks. Expected Outcome: The Lumension agent on the server machine (or on a selected endpoint) has now one or more feature modules installed. 1. Launch from Tools > Launch Installation Manager 2. Review the New/Update Components tab and select the modules to download and install 3. When complete, close the window and restart the your browser 4. Validate modules have been downloaded and installed from both the Home page Server Information and the various menu options 9

10 REVIEW RESULTS Review Endpoint Membership 1. Navigate to Manage > Groups and select the Endpoint Membership view 2. Select one or more of the assigned endpoint machines 3. Click on the Manage Modules 4. Review the modules installed on these endpoints Create a custom role using role-based access control (RBAC) Business Context: Roles can be created to limit the activities of an administrator to certain functions and/or certain groups or computers within the environment. Create yourself/team a login account utilizing the various Roles. For the sake of this evaluation, create yourself/team a Role using the Administrator template and assign to your unique login user ID. 10

11 Expected Outcome: A new role and user have been successfully set up on the server. 1. Navigate to Tools > Users/Roles and select the Roles tab 2. Click the Create button 3. Enter a name for the role and user the Administrator role as a template 4. On the access rights tab leave all rights assigned 5. Click OK 6. Verify that the new role was created 7. Go to the Users tab and click Create 8. Click Next and enter a unique user name 9. Enter any password you like and select the newly created role 10. Click Finish 11. Verify that the new user has been created 12. Logout of the interface and log back in with the new user id 11

12 Manage Agent Policy Sets Business Context: Endpoint settings and configurations can be managed using Agent Policy Sets which deliver immediate policy and event updates between server and agents, enabling immediate endpoint management. 12

13 Expected Outcome: Agent policies defining agent settings and behavior are easily created and applied to endpoint groups. When new endpoints are subsequently added to the group, a new endpoint policy is generated and sent to the endpoint. This ensures a consistent agent behavior for endpoints within an assigned group. 1. Navigate to Manage > Agent Policy Sets 2. Click Create to generate a new policy based on and the Global System Policy which is the default agent configuration policy that is applied to all endpoints. 3. Modify items as agent Hardening (the agent security feature), login levels, communication intervals, Hours of Operations, etc. 4. Click save when done Configure Notifications Business Context: L.E.M.S.S. allows you to customize automatic notifications to be sent for specific endpoint events or system errors, such as: New agent version available. New agent registration. License management (upcoming license expiration/renewal). Expected Outcome: Automatic notification reduce your time and resource impact spent on Alerts. 1. Navigate to Tools > Notifications and select configure your mail server 2. Set notifications for desired notifications 13

14 3. Set Alert settings for threshold limits 14

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