RETAIL. Our suite of Retail qualifications have more options and pathways than any other organisation. Apprenticeships

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1 Apprenticeships RETAIL Our suite of Retail qualifications have more options and pathways than any other organisation

2 Why choose Pearson Work Based Learning for Retail? The widest choice of retail qualifications. Through Edexcel, we offer the largest suite of work-based learning related qualifications to the retail sector from entry level right through to level 5. These can be customised to your unique business and people development requirements. This means that learners can specialise in the area of retail they work in, or wish to enter, and that is relevant to their needs. We partnered with Pearson Work Based Learning because they offered us a complete support package to meet our needs. Kath Schofield, Director Retail, for Derby College Our suite of retail qualifications have more options and pathways than any other provider s Our qualifications include our new BTEC Apprenticeships, NVQs and other competency-based qualifications, Foundation Learning, WorkSkills, Functional Skills, Essential Skills Wales, as well as our exclusive suite of BTEC qualifications. All of our qualifications have been developed, over time in conjunction with some of the UK s biggest retailers including Superdrug, Morrisons, BT Retail and Wickes and our experience means we know what qualifications retailers need to be successful and how to engage with learners and tutors to ensure they achieve their goals. Read on to find out why Pearson Work Based Learning have the best offer in retail.

3 Why Choose Pearson Work Based Learning for Retail? Flexible, uncomplicated qualifications As part of the process of moving all of our retail qualifications onto the QCF we have rationalised our retail offer into two overarching categories, making choosing and selecting the right qualifications for your learners much more straightforward. The two new categories are: Retail Skills all our competency-based qualifications Retail Knowledge all our technical certificates Each suite runs from Level 1 to Level 3 in various sizes, so you can find a qualification that fits your learners needs exactly. We offer more optional units as part of our technical certificates than any other education service provider. Furthermore, we give you the choice of either portfolio assessment or onscreen tests for these units, meaning your learners have an even greater chance of completing and achieving their qualification. Some of our most popular retail optional units include: Î Î fashion personal shopping and styling fashion trends and forecasting fashion retail marketing. ÎÎ Beauty sale of skin care products sale of perfumery products sale of nail care products sales of cosmetics sale of beauty products evolution of beauty retailing grocery and newspapers Î Î national lottery fresh produce chilled food alcoholic beverages, newspapers and magazines home delivery. garden Retail product information delivery of plants. Ongoing dedicated support One of the main reasons leading retailers such as Morrisons, Superdrug and Wickes all work with Pearson Work Based Learning is because we make delivering qualifications easy for them. We have the largest team of dedicated account managers in the UK who are always on hand to help. Their role is to provide advice, guidance and support on every aspect of delivering our retail qualifications from ensuring that the approval process runs smoothly, to highlighting the different sources of funding available. They will also support you in measuring the effectiveness of your people development programmes and chosen qualifications. A flexible, partnership approach Working in partnership with funding and industry representatives such as Skillsmart Retail, the sector skills council for retail, we can provide you with expert advice and a unique mapping service tailored to your or your retailer s needs. We also work closely with leading UK-based retailers, training providers and FE colleges to develop a partnership approach when delivering qualifications. We will work with you closely and support you in achieving all of your goals.

4 Customised solutions Progression and opportunity for all Whatever level your learners or employees are at, we have a qualification and progression pathway to suit them. At entry and level 1 there is our new suite of Foundation Learning BTEC qualifications in Retail. Learners can then progress onto our suite of level 2 and 3 qualifications including the brand new BTEC Apprenticeships in Retail before moving onto level 5 qualifications if they wish. The spiky profiles in our qualifications mean that learners can take level 2 units in a level 1 qualification, meaning there is less repeated learning and quicker progression. Our qualifications will help you to develop your staff or learners into the retail managers of tomorrow. We can provide you with solutions that allow you and your employer customers to conduct business as usual, contribute to achieving your business objectives and remove unnecessary red tape. Our unique mapping service involves embedding learning and fundable qualifications into existing programmes so you have: ÎÎ Flexible assessment and testing methods, including the option to create your own tailored assessments ÎÎ A range of quality assurance models, including the choice of selecting one of your employers retail managers to assess the learning outcomes ÎÎ Minimal administration and more time to focus on your people through technological innovation. We have the largest team of dedicated account managers in the UK who are always on hand to help. Their role is to provide advice, guidance and support on every aspect of delivering our retail qualifications.

5 A Seamless Approach to BTEC Apprenticeships in Retail BTEC Apprenticeships in Retail offer a single integrated approach to assessment and delivery. We have reviewed and improved all of our systems and processes, from approval and registration through to verification and certification, to provide a seamless interaction. There are a number of ways we have improved our retail Apprenticeships to make them as straightforward and efficient to deliver as possible. Contextualising functional skills for retail With accessible specifications and testing, we have made our functional skills offer in retail the most straightforward to deliver. We have also contextualised delivery, which means that learners taking our BTEC Apprenticeships in Retail will be able to learn in an environment and context that they are familiar with and can engage with as apprentices in retail will inevitably work in a variety of different contexts it is important that they can relate their functional skills to the work they do, and with the BTEC Apprenticeship, they can do just this. BTEC in Workskills for Apprenticeships Technological innovation We have made use of state-of-the-art technology to reduce your administrative and cost burden and simplify the delivery of BTEC Apprenticeships in retail. For example our one-click registration and data sharing innovations mean that you now only have to enter a learners data once, reducing error and saving time. Apprenticeships With the new requirements for Apprenticeships, you will now have to formally assess Personal Learning and Thinking Skills (PLTS) and Employee Rights and Responsibilities (ERR). With the BTEC Apprenticeship offer, we have made this easy for you by developing the BTEC in Workskills for Apprenticeships. These are short, bite-size, portfolio assessed BTEC qualifications which learners will complete as part of their induction. These qualifications make it easy for you to deliver this part of the BTEC Apprenticeship. They can be contextualised to the setting in which the learner will undertake their Apprenticeship, keep them engaged and give them a sense of achievement early on in the Apprenticeship. For more information please see Integrated assessment of retail skills and retail knowledge qualifications The knowledge and competence-based elements of the retail Apprenticeships have been assessed separately up until now; with BTEC Apprenticeships we are enabling you to integrate the assessment process between these elements. This means learners can use their evidence for both parts of their Apprenticeship thus saving time and administration costs and making things easier for the learner. FREE Retail BTEC Apprenticeship Assessment Workbook and Delivery Guide To support you in delivering our BTEC Apprenticeships in Retail we have developed a delivery guide for tutors and an assessment workbook for every learner. These are completely retail focused and will be available FREE to your centres. Please read on for more information.

6 FREE Exclusive resources to support your BTEC Apprenticeships in Retail To really help you deliver your BTEC Apprenticeships in Retail and support your learners all the way through their course we have developed exclusive workbooks and delivery guides that will be available completely free of charge. We have developed these workbooks and delivery guides with some of the largest retailers in the country and we are confident they will give your tutors and learners everything they need to complete their BTEC Apprenticeship in Retail. For more information and to see in detail how these FREE resources will support your delivery of our BTEC Apprenticeships in Retail please visit BTEC Apprenticeship Assessment Workbook The streamlined way to gather evidence more quickly across the whole of the BTEC Apprenticeship. The key features include: ÎÎ A one-stop assessment resource for your apprentice ÎÎ A FREE printed workbook for each learner taking a BTEC Apprenticeship, with an accompanying website containing support materials for the assessor ÎÎ Carefully designed activities, observations and discussions that the learner can work through independently and with their assessor ÎÎ Holistic activities that generate evidence simply and quickly across the competence and knowledge parts of the BTEC Apprenticeship including ERR and PLTS ÎÎ Additional online quick quizzes so the learner can prepare for on-screen assessments ÎÎ Contextualised practice activities for functional skills to engage the learner and make this assessment more relevant. Also mapped to the Essential Skills for Wales requirements. BTEC Apprenticeship Delivery Guide Giving you all the information you need to successfully deliver the new BTEC Apprenticeships: ÎÎ A full-colour delivery guide for providers, containing information for Level 2 Apprenticeships and Level 3 Advanced Apprenticeships ÎÎ A CD-ROM with all qualification specifications for the knowledge and competence strands and ERR, plus functional skills and Essential Skills Wales specifications ÎÎ Clear best practice guidance on areas where providers need support: ÎÎ the new BTEC Apprenticeship framework ÎÎ holistic delivery ÎÎ managing learner behaviour ÎÎ induction ÎÎ skills scanning ÎÎ engaging with employers ÎÎ recruitment, retention and completion ÎÎ 10-page section on how to use the BTEC Apprenticeship Assessment Workbook effectively.

7 BTEC Apprenticeships IN RETAIL, SALES AND MARKETING Please see below a list of all our BTEC Apprenticeships in the retail sector. For specifications and frameworks please visit For the very latest information on all of our retail qualifications, including our NVQs and BTEC Technical Certificates please visit New specifications to support delivery All of our specifications have been redeveloped for the QCF, and we have taken time to ensure they are a useful delivery tool for each of our BTEC Apprenticeships. Each specification: ÎÎ Contains specific detail on each unit, to ensure that you know exactly what each outcome means and which skills the learner needs to develop ÎÎ Contains mapping from previous NQF units to their new QCF equivalent ÎÎ Clear mapping to functional skills qualifications ÎÎ Clear rules of combination and guidance notes. Apprenticeship Title Level Knowledge Qualifications QCF Credit / NQF Competence Qualifications Transferable Skills BTEC Apprenticeship in Retail (Certificate in Skills) 2 Level 2 BTEC Certificate in Retail Knowledge (QAN ) 14 Level 2 Certificate In Retail Skills (QAN X) Application of Number Key Skill at Level 1 (QAN U ) Communication Key Skill at Level 1 (QAN U ) BTEC Apprenticeship in Retail (Diploma in Skills) 2 Level 2 BTEC Certificate in Retail Knowledge (QAN ) 14 Level 2 Diploma In Retail Skills (QAN ) Application of Number Key Skill at Level 1 (QAN U ) Communication Key Skill at Level 1 (QAN U ) BTEC Advanced Apprenticeship in Retail (Sales Professional) 3 Level 3 BTEC Certificate in Retail Knowledge (QAN ) 16 Level 3 Diploma In Retail (Sales Professional) (QAN ) Application of Number Key Skill at Level 2 (QAN U ) Communication Key Skill at Level 2 (QAN U ) BTEC Advanced Apprenticeship in Retail (Management) 3 Level 3 BTEC Certificate in Retail Knowledge (QAN ) 16 Level 3 Diploma In Retail (Management) (QAN ) Application of Number Key Skill at Level 2 (QAN U ) Communication Key Skill at Level 2 (QAN U ) BTEC Advanced Apprenticeship in Retail (Visual Merchandising) 3 Level 3 BTEC Certificate in Retail Knowledge (QAN ) 16 Level 3 Diploma In Retail (Visual Merchandising) (QAN X) Application of Number Key Skill at Level 2 (QAN U ) Communication Key Skill at Level 2 (QAN U ) BTEC Apprenticeship in Property Services 2 Currently, there is no technical certificate required for this BTEC Apprenticeship QCF Level 2 Certificate In Property (Sale Of Residential Property) (QCF) (QAN ) Application of Number Key Skill at Level 1 (QAN U ) Communication Key Skill at Level 1 (QAN U ) = Onscreen option available

8 Supporting Derby College in delivering Retail qualifications SUMMARY Customer profile Derby College is one of the largest and most successful Further Education Colleges in the UK. Solutions ÎÎ BTECs ÎÎ BTEC Apprenticeships ÎÎ NVQs ÎÎ QCF qualifications Business benefits ÎÎ 98% achievement rate ÎÎ 81% learner retention ÎÎ Quicker release of funding with online certification ÎÎ Progression route for learners and employers enables Derby s employers to complete more qualifications with the college ÎÎ Derby s employers increased staff retention and have more productive employees The customer Derby College is one of the largest and most successful Further Education Colleges in the UK. It has grown to be a trusted education provider with a reputation for innovation, quality and inclusion. The Corporate College division of Derby College offers flexible, quality training to businesses in order to meet their training needs. Corporate College, working in partnership with employers, strives to develop a highly-skilled workforce that meets the needs of the economy. The challenge Working with large employers such as Westfield, Debenhams and Matalan within the retail sector, Derby College demanded an organisation who could provide dedicated account management support, and respond quickly to their enquires to feedback to their employers. Learners in the retail sector required flexible qualification options. Derby College was looking for an education company who could provide flexible qualifications to suit the needs of their customers. Qualifications that provided clear progression routes was also important, so that Derby s learners were able to gain a sense of purpose and direction to work towards their goals. We partnered with Pearson Work Based Learning because they offered us a complete support package to meet our needs. Edexcel s qualifications are flexible for learners and we were assigned a dedicated account manager we could contact at anytime. We were attracted to BTEC Apprenticeships because they offer an excellent learner progression route. Kath Schofield Assistant Principal Retail & Hospitality, Derby College The solution Pearson Work Based Learning provided Derby College with BTECs, BTEC Apprenticeships, NVQ and QCF qualifications from Edexcel. Kath Schofield, Assistant Principal Retail & hospitality for Derby College, said: We partnered with Pearson Work Based Learning because they offered us a complete support package to meet our needs. Edexcel s qualifications are flexible for learners and we were assigned a dedicated account manager we could contact at anytime. We were attracted to BTEC Apprenticeships because they offer an excellent learner progression route. Derby College were impressed that Edexcel could provide online certification for learners. Online certification enables Derby College to apply for release of funding faster, and learners are able to progress opportunities as soon as their qualification is complete. Derby College was looking for a qualification package that included Apprenticeships because of the benefits for employers. Kath Schofield said: We found that 81% of our employers found that employing apprentices generated higher overall productivity for their company. 92% agreed that their Apprenticeship programme created staff who were more motivated and had increased job satisfaction. The outcome Derby College has been able to offer employers real bottom-line benefits through the delivery of Edexcel qualifications. Derby College found learners who complete work-based learning qualifications are more productive employees, improving employers overall staff retention. We have a 98% achievement rate and a 79% success rate, which means that 81% of our learners are retained said Kath Schofield. We ve found the dedicated account management support absolutely excellent. Overall we are very impressed with the range of services that Pearson Work Based Learning offer. The backing of Pearson s reputation means that our employers know and respect Pearson and Edexcel s qualifications. We are very satisfied with the services we have received from Pearson and would highly recommend using Edexcel qualifications in your business, concluded Kath Schofield.

9 The Complete Qualifications Offer IN THE RETAIL SECTOR We have the broadest and deepest selection of qualifications available on the QCF. From Entry level through to level 5 there is a qualification which suits your organisation and learners. Whether you want an Apprenticeship or a single qualification we will work with you to make sure you make the right choice. Our wide portfolio of highly respected BTEC qualifications can help you to engage with employers and allow you to offer a bespoke qualification package to your learners For a full list of all our customer service qualifications please visit Foundation Learning Within the foundation learning suite there is a group of new Personal & Social Development (PSD) qualifications as well as a BTEC Level 1 in Retail. These are the perfect pre Apprenticeship qualifications, offering a seamless progression into the BTEC Apprenticeships in Retail. Our Foundation Learning qualifications in retail are engaging, flexible and easy to implement and deliver. For more details please go to foundationlearning NVQs & competence based qualifications We have categorised our NVQs into a straightforward group of Retail Skills NVQs. Available at levels 1-3 these qualifications will provide the competency framework for each of our retail apprenticeships and advanced apprenticeships. Fully funded on the QCF they can also be delivered as standalone qualifications. To see our complete NVQ offer in Retail please visit BTEC Specialist Qualifications in Retail - gaining the skills learners need in the retail workplace. ÎÎ BTEC qualifications, from level 1 to level 3, accredited on the QCF ÎÎ Can be tailored to match the learner s chosen sector specialism, level and pattern of delivery ÎÎ Enhance employability and aid progression by offering skills, knowledge and understanding valuable in the workplace ÎÎ Provide a course of study for full-time or part-time learners in schools, colleges, training centres or through employers. For more information please visit BTEC WorkSkills a flexible way to increase learner employability in retail Our BTEC WorkSkills qualifications are a package of flexible, bite size units that will give your learners many of the softer skills they need to help them improve their career opportunities. WorkSkills covers areas such as teamwork, adaptability, working with customers, self management skills and much more. They are a very popular group of units and really add value if delivered alongside our other retail qualifications. You can easily add WorkSkills into your Apprenticeship package or add them to other retail qualifications your learners may be taking. For more information please visit

10 Do you want to deliver BTEC Apprenticeships in Retail? Getting started is easy. All you need to do is complete the reply paid postcard and send it back to us, call , or visit If you are interested in any of our other qualifications please visit call or We will then contact you to talk through your requirements and work closely with you to develop a solution that suits your organisation.

11 Contact us Telephone: Visit BTEC is a registered trademark of Edexcel ltd. Edexcel limited. registered in England and Wales no Registered office: 190 High Holborn, London,WC1V 7BH. Vat reg no Publication code: Z January 2011 Disclaimer We have endeavoured to ensure that all the information here is correct at the time of publication, but give notice that some details could change as we develop and improve the products and services that we offer. We are not liable for any losses, damages, liabilities, claims and expenses arising from the use of any of this information.