EMC Ionix MPLS Manager

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1 EMC Ionix MPLS Manager Version 9.0 Configuration Guide P/N REV A01

2 Copyright EMC Corporation. All rights reserved. Published in the USA. Published December, 2011 EMC believes the information in this publication is accurate as of its publication date. The information is subject to change without notice. The information in this publication is provided as is. EMC Corporation makes no representations or warranties of any kind with respect to the information in this publication, and specifically disclaims implied warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of any EMC software described in this publication requires an applicable software license. EMC 2, EMC, EMC Centera, EMC ControlCenter, EMC LifeLine, EMC OnCourse, EMC Proven, EMC Snap, EMC SourceOne, EMC Storage Administrator, Acartus, Access Logix, AdvantEdge, AlphaStor, ApplicationXtender, ArchiveXtender, Atmos, Authentica, Authentic Problems, Automated Resource Manager, AutoStart, AutoSwap, AVALONidm, Avamar, Captiva, Catalog Solution, C-Clip, Celerra, Celerra Replicator, Centera, CenterStage, CentraStar, ClaimPack, ClaimsEditor, CLARiiON, ClientPak, Codebook Correlation Technology, Common Information Model, Configuration Intelligence, Connectrix, CopyCross, CopyPoint, CX, Dantz, Data Domain, DatabaseXtender, Direct Matrix Architecture, DiskXtender, DiskXtender 2000, Document Sciences, Documentum, elnput, E-Lab, Xaminer, Xtender, Enginuity, eroom, Event Explorer, FarPoint, FirstPass, FLARE, FormWare, Geosynchrony, Global File Virtualization, Graphic Visualization, Greenplum, HighRoad, HomeBase, InfoMover, Infoscape, InputAccel, InputAccel Express, Invista, Ionix, ISIS, Max Retriever, MediaStor, MirrorView, Navisphere, NetWorker, OnAlert, OpenScale, PixTools, Powerlink, PowerPath, PowerSnap, QuickScan, Rainfinity, RepliCare, RepliStor, ResourcePak, Retrospect, RSA, SafeLine, SAN Advisor, SAN Copy, SAN Manager, Smarts, SnapImage, SnapSure, SnapView, SRDF, StorageScope, SupportMate, SymmAPI, SymmEnabler, Symmetrix, Symmetrix DMX, Symmetrix VMAX, TimeFinder, UltraFlex, UltraPoint, UltraScale, Unisphere, Viewlets, Virtual Matrix, Virtual Matrix Architecture, Virtual Provisioning, VisualSAN, VisualSRM, VMAX, VNX, VNXe, Voyence, VPLEX, VSAM-Assist, WebXtender, xpression, xpresso, YottaYotta, the EMC logo, and the RSA logo, are registered trademarks or trademarks of EMC Corporation in the United States and other countries. Vblock is a trademark of EMC Corporation in the United States. All other trademarks used herein are the property of their respective owners. For the most up-to-date regulatory document for your product line, go to the technical documentation and advisories section on the EMC online support website. 2 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

3 CONTENTS Preface Chapter 1 Chapter 2 Introduction Terminology System and device Modeled topology Object Architectural and functional overview IP Availability Manager Network Protocol Manager for BGP MPLS Manager Global Manager Business Impact Manager Global Console EMC Ionix Broker EMC Ionix adapters for MPLS Manager EMC Ionix Adapter for Cisco ISC EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS EMC Ionix MPLS VPN-Tagging Server Configuration roadmap MPLS Manager configuration tasks IP Availability Manager configuration tasks Global Manager configuration tasks Business Impact Manager configuration tasks What to do after configuration Setting Configuration Parameters Before you start Configuration directories User configuration parameters Methods for modifying user configuration parameters Editing configuration files to modify configuration parameters Issuing the dmctl command to modify configuration parameters Description of mpls.conf Description of REMOTEPING.conf Description of perl-cli-conf.pl Description of vpn-tagging.conf Adding IP Availability Manager as a source Disabling automatic topology synchronization Prohibiting CLI discovery for certain devices Enabling MPLS-BGP cross-domain correlation Disabling MulticastGroup Impacted events Enabling remote ping functionality Changing remote ping global values Configuring the MPLS VPN-Tagging Server Configuring security EMC Ionix MPLS Manager Version 9.0 Configuration Guide 3

4 Contents Chapter 3 Chapter 4 Chapter 5 Chapter 6 Configuring MPLS Server Interconnections Communication links between MPLS component servers Automatically configured communication links Autoconfiguration configuration file: mpls-tma.conf Autoconfiguration operation When the mpls-tma.conf file is loaded How the mpls-tma.conf file is used Automatic link creation for the MPLS Topology Server Automatic link creation for the MPLS Monitoring Server Automatic link creation for the MPLS Analysis Server Opening the Global Console Global Console overview User accounts and passwords Procedure for opening the Global Console Procedure for opening the Global Manager Administration Console Procedure for opening the Domain Manager Administration Console Procedure for opening the Polling and Thresholds Console Configuring IP Availability Manager Configuration overview Topology and CLI device-access object import Import of topology Import of CLI device-access objects Types of imported objects About the MPLS topology collection sets Tagged IP object import Overlapping IP addresses IP tagging feature MPLS VPN-Tagging Server CLI discovery, LSP ping, and CLI device-access objects CLI discovery LSP ping CLI device-access objects Enabling and customizing MPLS light discovery Enable MPLS light discovery Specify MPLS device-matching filters Enabling overlapping IP address discovery Enabling interoperability with the MPLS VPN-Tagging Server Creating CLI device-access groups Attach the Polling and Thresholds Console Create CLI device-access groups Enabling BGP light discovery Enabling Metro Ethernet discovery Configuring the Global Manager Configuration overview About the Global Manager IC Domain Configuration objects IC Domain Configuration creation wizards IC Domain Configuration server reconfiguration EMC Ionix MPLS Manager Version 9.0 Configuration Guide

5 Contents Specifying the underlying domains Specifying the underlying domains for configuration scenario Specifying the underlying domains for configuration scenario Enabling the display of MPLS maps Enabling the use of MPLS remote ping and LSP ping server tools Enabling the subscription of remote ping down and impaired events Changing LSP ping global values Procedure for changing global values in the LSPPing.asl file Procedure for changing global values in the LSPPingAll.asl file Chapter 7 Chapter 8 Chapter 9 Configuring SSH or Telnet Remote Access SSH and Telnet overview SSH and Telnet support Client software Client selection SSH1 and SSH SSH authentication Authentication of the server to the client Authentication of the client to the server SSH client requirements SSH client and SSH server configuration files SSH client configuration Configuring password authentication for the SSH client Configuring public-key authentication for the SSH client SSH server configuration Using the Polling and Thresholds Console Opening the Polling and Thresholds Console Layout of the Polling and Thresholds Console Polling and Thresholds Console toolbar buttons Understanding groups and settings Working with groups and settings Assign managed objects to groups Modify the properties of a group Add or remove settings Modify the parameters of a setting Modify the priority of groups Edit matching criteria Create new groups Configuring Polling and Remote Ping Groups Viewing the Polling tab Understanding SNMP polling and periodic remote pings SNMP polling Periodic remote pings SNMP credentials Understanding polling and remote ping groups and settings Modifying polling and remote ping groups Default polling groups and settings ForwarderEndpoints polling group LdpProtocolEndpoint polling group LSP SNMP Setting polling group EMC Ionix MPLS Manager Version 9.0 Configuration Guide 5

6 Contents RsvpProtocolEndpoint polling group VRFs polling group Default remote ping groups and settings CE to CE Pings remote ping group PE to CE Pings remote ping group PE to PE Pings remote ping group PE to Unmanaged CE Pings remote ping group PE to VRF Pings remote ping group System Write Community Strings remote ping group RemotePing External Setting Refresh/calculation interval Chapter 10 Appendix A Appendix B Appendix C Appendix D Building CLI-Based Server Tools on the CLI Framework CLI tool framework overview CLI-based server tool files CLI-based server-tool development tasks Making the server tool available to console users Global Manager Administration Console method Import XML Configuration server tool method Writing the tool scripts for a CLI-based server tool Tool executable files Local and remote tool scripts GA_Driver Source network device access CLI output text file Server tool log file Granting Windows UAC Write Permissions The issue The procedure Wildcard Patterns Types of wildcard patterns SNMP Poller SNMP polling overview SNMP poller operation Just-in-time polling Request-consolidation polling Configuring a Community String for Juniper Ping MIB Access The issue The solution Index 6 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

7 FIGURES Title Page 1 MPLS Manager architecture Data transfer between components in an MPLS Manager deployment Multiple IP Availability Manager sources for MPLS Manager example An MPLS Manager deployment that includes the ISC Adapter An MPLS Manager deployment that includes the Adapter An MPLS Manager deployment that includes the MPLS VPN-Tagging Server Configuration directories for MPLS Manager Preview of how the sm_edit utility works Topology and status transfer between domains in an MPLS Manager deployment DXA operation Remote repository accessor operation MPLS Manager mpls-tma.conf file Default MPLS service commands created on a UNIX system TopologyProvides relationship in the mpls-tma.conf file Attach Manager dialog box Topology Browser Console Notification Log Console Domain Manager Administration Console An MPLS Manager deployment that has multiple IP Availability Manager sources Importing topology and CLI device-access objects from IP Availability Manager Topology and CLI device-access objects imported from IP Availability Manager CLI discovery, LSP ping, and CLI device-access object creation and transfer LSP ping functionality for MPLS Manager Global Manager Administration Console interaction with the Global Manager IC Domain Configuration objects and their relationships Default MPLS domain group and IP Availability Manager domain Global Manager Administration Console How reconfiguring the Global Manager works Before and after completing configuration scenario Before and after completing configuration scenario Using the Domain Group Creation Wizard to create the ASIA-MPLS domains Using the Domain Creation Wizard to create the ASIA-AM1 domain Access to server tools for loading XML configuration files SSH connection between an MPLS Manager host and an MPLS-enabled device Polling and Thresholds Console Relating managed objects to groups and settings Polling tab for MPLS Manager SNMP polling and periodic remote ping configuration and operation Periodic remote ping creation and monitoring MPLS Manager polling group categories and default polling groups MPLS Manager remote ping group categories and default remote ping groups File set for the LSP ping server tools LSP ping flowchart EMC Ionix MPLS Manager Version 9.0 Configuration Guide 7

8 Figures 8 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

9 TABLES Title Page 1 User configuration files for MPLS Manager Parameter setting changes that require a restart Parameters in the mpls.conf file Global values in the REMOTEPING.conf file Parameters in the perl-cli-conf.pl file Parameters in the vpn-tagging.conf file Recommended OIDs for MPLS light discovery Default values for the CLI Access Setting Default LSP ping command lines invoked for LSP ping server tool invocations Global command option values in the LSPPing.asl and LSPPingAll.asl files SSH and Telnet support for MPLS Manager OpenSSH commands and filenames for SSH1 RSA, SSH2 RSA, and SSH2 DSA Polling and Thresholds Console toolbar buttons Default MPLS Manager polling groups ForwarderEndpoint SNMP Setting parameters and their values ForwarderEndpoint External Setting parameters and their values LDP Session SNMP Setting parameters and their values LDP Session External Setting parameters and their values LSP State Monitoring setting parameters and their values LSP External Setting parameters and their values RSVP Session SNMP Setting parameters and their values VRF SNMP Setting parameters and their values VRF External Setting parameters and their values Default MPLS Manager remote ping groups CE to CE Ping Settings parameters and their values PE to CE Ping Settings parameters and their values PE to PE Ping Settings parameters and their values PE to Unmanaged CE Ping Settings parameters and their values PE to VRF Ping Settings parameters and their values System Write Community Strings setting parameters RemotePing External Setting parameters and their values Types of files for a CLI-based server tool Basic wildcard patterns Compound wildcard patterns MPLS Manager authentication and privacy protocol support for SNMPv EMC Ionix MPLS Manager Version 9.0 Configuration Guide 9

10 Tableses 10 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

11 PREFACE As part of an effort to improve its product lines, EMC periodically releases revisions of its software and hardware. Therefore, some functions described in this document might not be supported by all versions of the software or hardware currently in use. The product release notes provide the most up-to-date information on product features. Contact your EMC representative if a product does not function properly or does not function as described in this document. Note: This document was accurate at publication time. New versions of this document might be released on the EMC online support website. Check the EMC online support website to ensure that you are using the latest version of this document. Purpose Audience This document describes how to configure EMC Ionix MPLS Manager. This document is part of the EMC Ionix MPLS Management Suite documentation set. It is intended for administrators and integrators who need to configure and maintain MPLS Manager. EMC Ionix MPLS Management Suite installation directory In this document, the term BASEDIR represents the location where EMC Ionix software is installed: For UNIX, this location is: /opt/incharge/<productsuite>. For Windows, this location is: C:\InCharge\<productsuite>. EMC Ionix MPLS Management Suite products The <productsuite> represents the EMC Ionix product suite to which the product belongs. For example, on UNIX operating systems, EMC Ionix MPLS Management Suite is, by default, installed to /opt/incharge/mpls/smarts. On Windows operating systems, this product is, by default, installed to C:\InCharge\MPLS\smarts. This location is referred to as BASEDIR/smarts. Optionally, you can specify the root of BASEDIR to be something other than /opt/incharge (on UNIX) or C:\InCharge (on Windows), but you cannot change the <productsuite> location under the root directory. The EMC Ionix ITOps System Administration Guide provides detailed information about the directory structure for EMC Ionix software. The EMC Ionix MPLS Management Suite includes the following products: EMC Ionix MPLS Manager EMC Ionix Adapter for Cisco ISC EMC Ionix MPLS VPN-Tagging Server EMC Ionix MPLS Manager Version 9.0 Configuration Guide 11

12 Preface Related documentation In addition to this document, EMC Corporation provides a Help system for command line programs as well as product documentation. Help for command line programs Descriptions of command line programs are available as HTML pages. The index.html file, which provides an index to the various commands, is located in the BASEDIR/smarts/doc/html/usage directory. EMC Ionix documentation Readers of this guide may find the following related documentation helpful. These documents are updated periodically. Electronic versions of the updated manuals are available on the EMC online support website: EMC Ionix ITOps Documentation Catalog EMC Ionix ITOps System Administration Guide EMC Ionix ITOps ICIM Reference EMC Ionix ITOps ASL Reference Guide EMC Ionix ITOps Perl Reference Guide EMC Ionix ITOps MODEL Reference Guide EMC Ionix MPLS Management Suite documentation The following documents are relevant to users of the EMC Ionix MPLS Management Suite: EMC Ionix MPLS Management Suite Release Notes EMC Ionix MPLS Management Suite Installation Guide EMC Ionix MPLS Manager Configuration Guide EMC Ionix MPLS Manager Discovery Guide EMC Ionix MPLS Manager User Guide EMC Ionix Adapter for Cisco ISC User Guide EMC Ionix MPLS Certification Matrix EMC Ionix MPLS Management Suite Powerlink and Documentation Updates EMC Ionix MPLS Management Suite Documentation Portfolio 12 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

13 Preface Conventions used in this document EMC uses the following conventions for special notices: DANGER indicates a hazardous situation which, if not avoided, will result in death or serious injury. WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury. CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE is used to address practices not related to personal injury. Note: A note presents information that is important, but not hazard-related. IMPORTANT An important notice contains information essential to software or hardware operation. Typographical conventions EMC uses the following type style conventions in this document: Normal Used in running (nonprocedural) text for: Names of interface elements, such as names of windows, dialog boxes, buttons, fields, and menus Names of resources, attributes, pools, Boolean expressions, buttons, DQL statements, keywords, clauses, environment variables, functions, and utilities URLs, pathnames, filenames, directory names, computer names, links, groups, service keys, file systems, and notifications Bold Used in running (nonprocedural) text for names of commands, daemons, options, programs, processes, services, applications, utilities, kernels, notifications, system calls, and man pages Used in procedures for: Names of interface elements, such as names of windows, dialog boxes, buttons, fields, and menus What the user specifically selects, clicks, presses, or types Italic Used in all text (including procedures) for: Full titles of publications referenced in text Emphasis, for example, a new term Variables EMC Ionix MPLS Manager Version 9.0 Configuration Guide 13

14 Preface Courier Courier bold Courier italic Used for: System output, such as an error message or script URLs, complete paths, filenames, prompts, and syntax when shown outside of running text Used for specific user input, such as commands Used in procedures for: Variables on the command line User input variables < > Angle brackets enclose parameter or variable values supplied by the user [ ] Square brackets enclose optional values Vertical bar indicates alternate selections the bar means or { } Braces enclose content that the user must specify, such as x or y or z... Ellipses indicate nonessential information omitted from the example Where to get help EMC support, product, and licensing information can be obtained as follows: Product information For documentation, release notes, software updates, or information about EMC products, licensing, and service, go to the EMC online support website (registration required) at: Technical support For technical support, go to EMC online support and select Support. On the Support page, you will see several options, including one to create a service request. Note that to open a service request, you must have a valid support agreement. Contact your EMC sales representative for details about obtaining a valid support agreement or with questions about your account. Your comments Your suggestions will help us continue to improve the accuracy, organization, and overall quality of the user publications. Send your opinions of this document to: techpubcomments@emc.com 14 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

15 CHAPTER 1 Introduction This chapter provides an overview of EMC Ionix MPLS Manager and highlights the configuration tasks that are needed to set up an MPLS Manager deployment. It consists of the following sections: Terminology Architectural and functional overview EMC Ionix adapters for MPLS Manager EMC Ionix MPLS VPN-Tagging Server Configuration roadmap What to do after configuration Introduction 15

16 Introduction Terminology EMC Ionix MPLS Manager is an EMC Ionix Domain Manager. A Domain Manager is a service-assurance application that is associated with a particular type of information-technology domain, such as networks, systems, applications, or application services. For MPLS Manager, the domain is the Multiprotocol Label Switching (MPLS) network and the MPLS virtual private network (VPN). Each Domain Manager is autonomous in the sense that it: Maintains its own data models, repository, and problem signatures. Monitors and analyzes the discovered objects in its own domain. System and device The term system is a generic term that represents a computer-based network entity, such as a host, router, or switch. The term device has essentially the same meaning as system except that, in some cases, device also conveys the sense of specific model, such as a specific model of host, router, or switch. Modeled topology MPLS Manager uses EMC Ionix object class models to create within its repository instances of MPLS and VPN topology objects, their relationships, and their logical connections. The modeled topology mirrors the real topology in the managed network. Object The term object is intended to have a dual meaning: To simultaneously represent both (1) an EMC Ionix object in the modeled topology and (2) a physical or logical entity in the real topology. An EMC Ionix object corresponds to a physical or logical entity in the real topology. 16 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

17 Introduction Architectural and functional overview MPLS Manager, working with EMC Ionix IP Availability Manager and the EMC Ionix Service Assurance Manager (Global Manager), manages MPLS networks and VPNs that are configured and provisioned over MPLS networks. Figure 1 on page 17 shows how MPLS Manager interoperates with these components. MPLS & network maps Global Console Topology & notifications IP Availability Manager Network topology & events Global Manager Status updates CLI device access objects Topology MPLS Topology Server MPLS topology MPLS events MPLS Manager (same host machine) MPLS Analysis Server Topology model repository Subset of topology Analysis engine Analysis model repository Discovery probes Accessor Polling & remote ping objects Status updates MPLS Monitoring Server Event expression Monitoring model repository Accessors SNMP discovery, polling, & traps SNMP & CLI discovery SNMP polling MPLS network Figure 1 MPLS Manager architecture Architectural and functional overview 17

18 Introduction Figure 2 on page 18 presents another view of the interoperability between the components in an MPLS Manager deployment. EMC Ionix Network Protocol Manager for BGP is included in the deployment only if the MPLS-BGP cross-domain correlation feature is enabled. Global Manager Topology & events Topology & events Topology Events MPLS Topology Server Topology MPLS Analysis Server Topology IP Availability Manager Topology Status updates Topology Status updates Status updates Network Protocol Manager for BGP (optional) Status updates MPLS Monitoring Server Figure 2 Data transfer between components in an MPLS Manager deployment An MPLS Manager deployment may contain one or more IP Availability Managers and one Network Protocol Manager for BGP. For the MPLS-based Metro Ethernet network in Figure 3 on page 19, MPLS Manager has two IP Availability Manager sources, and Network Protocol Manager for BGP has the same two sources. 18 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

19 Introduction MPLS Manager s domain Network Protocol Manager for BGP s domain IP Availability Manager 1's domain IP Availability Manager 2's domain MPLS network CE PE P P PE CE IP Availability Manager Figure 3 Multiple IP Availability Manager sources for MPLS Manager example IP Availability Manager diagnoses connectivity failures in multi-vendor, switched, and routed networks by discovering and monitoring Layer 2 (data-link) and Layer 3 (network) systems. Switches are examples of Layer 2 systems, and routers are examples of Layer 3 systems. In an MPLS Manager deployment, IP Availability Manager: Discovers and monitors through SNMP the underlying transport domain in the MPLS network. Analyzes the network connectivity to identify the root-cause problems and impacts of connectivity failures. Exports network topology, problem, and impact information to the Global Manager. Exports router and switch topology and status information to MPLS Manager. Exports command line interface (CLI) device-access objects to MPLS Manager. When MPLS-BGP cross-domain correlation is enabled, IP Availability Manager also exports router and switch topology and status information to Network Protocol Manager for BGP. CLI device-access objects are required by MPLS Manager when performing CLI discovery or executing LSP ping requests. The CLI device-access objects carry the login credential information that is needed by MPLS Manager to access the routers and switches in the managed MPLS network, and to invoke CLI commands from the devices. Architectural and functional overview 19

20 Introduction Network Protocol Manager for BGP MPLS Manager Network Protocol Manager for BGP relies on the topology and status updates that are received from IP Availability Manager to discover and monitor BGP networks. On the BGP-enabled devices that are received from IP Availability Manager, Network Protocol Manager for BGP discovers autonomous systems, BGP services, BGP endpoints, BGP sessions that are participating in the routing updates, and BGP configurations. MPLS Manager relies on the topology and status updates that are received from IP Availability Manager to discover and monitor MPLS networks, and to discover and monitor MPLS Layer 2 VPNs (L2VPNs) and Layer 3 VPNs (L3VPNs) that are configured and provisioned over MPLS networks. When MPLS-BGP cross-domain correlation is enabled, MPLS Manager also relies on the topology that is received from IP Availability Manager to discover the BGP sessions that underlie the discovered MPLS L3VPNs. It also relies on the status updates that are received from Network Protocol Manager for BGP to monitor the discovered BGP sessions. To improve performance, MPLS Manager is split into the following three components: MPLS Topology Server Imports router and switch topology from IP Availability Manager, discovers the MPLS and VPN topology, and builds a data model of the topology in its repository. MPLS Monitoring Server Imports minimal topology from the MPLS Topology Server, collects status information from IP Availability Manager, and monitors the MPLS network. MPLS Analysis Server Imports minimal topology from the MPLS Topology Server, collects status information from the MPLS Monitoring Server, and performs analysis. Figure 1 on page 17 provides information about the MPLS architecture. Upon importing the initial router and switch topology from IP Availability Manager, the MPLS Topology Server performs its own SNMP and/or CLI discovery to query the routers for MPLS and VPN topology information. Upon building its topology data model, the MPLS Topology Server exports its topology to the Global Manager. Both the MPLS Monitoring Server and the MPLS Analysis Server load a subset of the discovered topology from the MPLS Topology Server, to serve as the basis for monitoring and analyzing the managed MPLS network. The MPLS Analysis Server exports its analysis results in the form of problem and impact events to the Global Manager. All MPLS servers in an MPLS Manager deployment run on the same host machine. 20 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

21 Introduction Global Manager Business Impact Manager Global Console EMC Ionix Broker The Global Manager integrates the topology, problem, and impact information that is imported from IP Availability Manager and MPLS Manager, and relates the information to services and customers. It also provides cross-domain and end-to-end impact analysis. The Global Manager displays the topology, problem, and impact information through the Global Console. Business Impact Manager calculates the impact of network infrastructure and application problem events on business elements, and creates business impact notifications. The business impact notifications enable business enterprises to immediately identify disruptions and failures, and to prioritize the resolution of the infrastructure and application problems in accordance with their business impact. The Global Console provides a graphical user interface for configuration and administration of Global Managers, Domain Managers, and externally running EMC Ionix adapters. When the Global Console is attached to the Global Manager, a user can browse the topology in various forms, including maps, and to view notifications about problems that impact availability and performance. The EMC Ionix Broker facilitates Global Console connections to the component applications in an EMC Ionix system deployment. When a user starts a Global Console process, the process connects to the Broker and launches a dialog box through which the user views and selects any component application that is registered with the Broker. After the user selects an application, the Global Console connects to the application and disconnects from the Broker. Architectural and functional overview 21

22 Introduction EMC Ionix adapters for MPLS Manager MPLS Manager works with the following optional EMC Ionix adapters: EMC Ionix Adapter for Cisco ISC EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS EMC Ionix Adapter for Cisco ISC The EMC Ionix Adapter for Cisco ISC (ISC Adapter) collects VPN provisioning information from the Cisco IP Solution Center (ISC) provisioning system, normalizes the information, and delivers the normalized information to the Global Manager. Figure 4 on page 22 shows the flow of information for the ISC Adapter. Global Console VPN data & notifications IP Availability Manager Topology & events Global Manager (trigger discovery) VPN discovery data VPN provisioning data ISC Adapter Topology VPN data Events Status updates CLI device access objects MPLS Manager (same host machine) MPLS Topology Server Subset of topology MPLS Analysis Server VPN provisioning data & VPN add/modify/delete events Polling & remote ping objects Status updates MPLS Monitoring Server CC API Server ISC Provisioning System SNMP discovery, polling, & traps SNMP & CLI discovery SNMP polling VPN provisioning data MPLS network Figure 4 An MPLS Manager deployment that includes the ISC Adapter 22 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

23 Introduction The ISC Adapter works with the Global Manager to synchronize MPLS VPN provisioning information between the MPLS Manager and the Cisco ISC provisioning system. Its goal is to align (1) the customer information that is associated with a VPN that is discovered by MPLS Manager with (2) the provisioned customer information that is stored for the VPN in the Cisco ISC provisioning system. The EMC Ionix Adapter for Cisco ISC User Guide describes the ISC Adapter in detail and presents configuration procedures for the adapter. It also describes the VPN-alignment discrepancies that are reported by the adapter to the Global Manager, from which the discrepancies are viewable through the Global Console. EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS The EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS (the Adapter) collects topology and alarm information from the Alcatel-Lucent 5620 Service Aware Manager (SAM) element management system (EMS), normalizes the information, and delivers the normalized information to the MPLS Topology Server and the MPLS Monitoring Server. Figure 5 on page 23 shows the flow of information for the Adapter. Global Console Topology & notifications IP Availability Manager Topology & events Global Manager Topology Topology Events Topology & status updates Status updates CLI device access objects MPLS Manager (same host machine) Adapter for 5620 SAM EMS Topology Status updates MPLS Topology Server Subset of topology MPLS Analysis Server Topology & alarms Polling & remote ping objects Status updates 5620 SAM EMS MPLS Monitoring Server Topology & alarms SNMP discovery, polling, & traps SNMP & CLI discovery SNMP polling MPLS network Figure 5 An MPLS Manager deployment that includes the Adapter EMC Ionix adapters for MPLS Manager 23

24 Introduction The Adapter forwards the topology and alarm information that MPLS Manager needs to model and monitor MPLS VPN networks that are populated with Alcatel-Lucent routers or switches. The EMC Ionix Adapter for Alcatel-Lucent 5620 SAM EMS User Guide describes the Adapter in detail and presents configuration procedures for the Adapter. It also identifies the records that MPLS Manager receives from the Adapter to build the MPLS VPN data models. EMC Ionix MPLS VPN-Tagging Server The MPLS VPN-Tagging Server, an optional server in the MPLS Management Suite of products, enables IP Availability Manager to correctly represent in its repository certain overlapping IP-address configurations. Overlapping IP addresses are IP addresses that are reused and configured across multiple network devices in the same managed network environment. The MPLS VPN-Tagging Server performs overlapping-ip and corresponding network-connection discovery in two vendor-specific environments: Cisco and Alcatel-Lucent. It can perform discovery in both environments at the same time. The MPLS VPN-Tagging Server discovers VPN routing and forwarding (VRF) based network connections and sends the connection information to IP Availability Manager so that it can distinguish overlapping IPs in the managed MPLS network. Figure 6 on page 24 shows the flow of information for the MPLS VPN-Tagging Server in the Cisco environment. Router and switch topology IP Availability Manager IP tag and connection information Attribute: IsDiscoveryInProgress SNMPAgents MPLS VPN- Tagging Server MPLS Topology Server Topology, polled data, & traps VRF topology Topology MPLS network Figure 6 An MPLS Manager deployment that includes the MPLS VPN-Tagging Server The MPLS VPN-Tagging Server creates no device or network instances. Its sole purpose is to solve the overlapping IP discovery problem. The EMC Ionix MPLS Manager Discovery Guide provides more information about how the MPLS VPN-Tagging Server solves the overlapping IP discovery problem. 24 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

25 Introduction Configuration roadmap MPLS Manager configuration tasks The following sections highlight the configuration tasks that are associated with the setup of the application components in an MPLS Manager deployment. These tasks involve configuring the MPLS Manager, IP Availability Manager, Global Manager, and Business Impact Manager applications that are part of the deployment. Some configuration tasks are performed before the applications are started, such as the editing of configuration files, and some are performed through the Global Console when the applications are up and running. Configuring MPLS Manager consists of the following tasks: Specify an IP Availability Manager as a source from which MPLS Manager imports MPLS-enabled topology, status updates, and CLI device-access objects (mandatory). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Disable automatic topology synchronization with IP Availability Manager (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Disable label switched path (LSP), Layer 2 VPN, or Layer 3 VPN discovery (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Prohibit CLI discovery for specific devices (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Enable MPLS-BGP cross-domain correlation (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Disable MulticastGroup Impacted events (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Enable remote ping functionality (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Change remote ping global values (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Configure the MPLS VPN-Tagging Server (optional). Chapter 2, Setting Configuration Parameters, provides information for performing this task. Configuration roadmap 25

26 Introduction Configure a Secure Shell (SSH) client to enable MPLS Manager to perform CLI discovery or to execute LSP ping requests over a secure connection (optional). Chapter 7, Configuring SSH or Telnet Remote Access, provides information for performing this task. Customize SNMP polling (optional). Chapter 9, Configuring Polling and Remote Ping Groups, provides information for performing this task. Create periodic remote ping instances (optional). IP Availability Manager configuration tasks Chapter 9, Configuring Polling and Remote Ping Groups, provides information for performing this task. In addition to performing the configuration and administration tasks that are common to all IP Availability Managers, you perform the following additional tasks to set up IP Availability Manager in an MPLS Manager deployment: Enable MPLS light discovery (mandatory in most cases). Enable BGP light discovery for MPLS-BGP cross-domain correlation (optional). Enable overlapping IP address discovery (optional). Enable interoperability with the MPLS VPN-Tagging Server (optional). Create CLI device-access objects for MPLS Manager (mandatory). Enable Metro Ethernet discovery (optional). Global Manager configuration tasks Chapter 5, Configuring IP Availability Manager, provides the procedures for performing these tasks. Procedures for configuring all aspects of IP Availability Manager are given in the EMC Ionix IP Management Suite User Guide. In addition to performing the configuration and administration tasks that are common to all Global Managers, you perform the following additional tasks to set up the Global Manager in an MPLS Manager deployment: Set up communication links between the Global Manager and the MPLS Manager and IP Availability Manager applications (mandatory). Enable access to the MPLS topology maps (optional). Enable access to the MPLS remote ping and LSP ping server tools (optional). Change LSP ping global values (optional). Chapter 6, Configuring the Global Manager, provides the procedures for performing these tasks. Procedures for configuring all aspects of the Global Manager are given in the EMC Ionix Service Assurance Manager Configuration Guide. 26 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

27 Introduction Business Impact Manager configuration tasks What to do after configuration When Metro Ethernet discovery is enabled in IP Availability Manager, the IP Availability Manager, MPLS Manager, Global Manager, and Business Impact Manager work together to determine how Metro Ethernet failures impact customer VLANs (CE-VLANs). Because the CE-VLAN impact notification feature in Business Impact Manager is enabled by default, no additional configuration tasks are needed to set up Business Impact Manager in an MPLS Manager deployment. Procedures for configuring all aspects of Business Impact Manager are given in the EMC Ionix Business Impact Manager User Guide. Upon configuring your MPLS Manager deployment, you are ready to begin the discovery. To understand, prepare for, and initiate MPLS Manager discovery, consult the EMC Ionix MPLS Manager Discovery Guide. After the discovery, consult the EMC Ionix MPLS Manager User Guide to understand MPLS Manager monitoring and analysis. What to do after configuration 27

28 Introduction 28 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

29 CHAPTER 2 Setting Configuration Parameters This chapter identifies MPLS Manager configuration parameters that are relevant to discovery, describes their settings, and provides instructions for changing their settings. It consists of the following sections: Before you start Configuration directories User configuration parameters Methods for modifying user configuration parameters Description of mpls.conf Description of REMOTEPING.conf Description of perl-cli-conf.pl Description of vpn-tagging.conf Adding IP Availability Manager as a source Disabling automatic topology synchronization Prohibiting CLI discovery for certain devices Enabling MPLS-BGP cross-domain correlation Disabling MulticastGroup Impacted events Enabling remote ping functionality Changing remote ping global values Configuring the MPLS VPN-Tagging Server Configuring security Note: Users on Windows Server 2008 should read Appendix A, Granting Windows UAC Write Permissions, before attempting to edit any files. Setting Configuration Parameters 29

30 Setting Configuration Parameters Before you start Configuration directories The configuration procedures in this chapter are based on an MPLS Manager deployment that consists of one MPLS Topology Server, one MPLS Monitoring Server, and one MPLS Analysis Server. In addition, the procedures assume that all three MPLS servers will run on the same host machine, and that all three MPLS servers will be started from the same MPLS Manager installation directory. Many other MPLS Manager deployment configurations are possible. For those configurations, consult EMC Customer Support for additional configuration information. The MPLS Manager installation directory contains the configuration directories that are shown in Figure 7 on page 30. BASEDIR smarts conf mpls-tma mpls-t mpls-m mpls-a vpn-tagging MPLS server autoconfiguration directory MPLS Topology Server configuration directory MPLS Monitoring Server configuration directory MPLS Analysis Server configuration directory MPLS VPN-Tagging Server configuration directory Figure 7 Configuration directories for MPLS Manager BASEDIR, which is not an environment variable, is used in documentation to represent the top-level directory structure of an EMC Ionix product suite installation. For the EMC Ionix MPLS Management Suite, BASEDIR represents <root_dir>/mpls. Each configuration directory in Figure 7 contains the bootstrap and configuration files for its associated MPLS or VPN server. The --config option in a server startup command points to the appropriate configuration directory: The --config=mpls-t option in an MPLS Topology Server startup command points to the bootstrap and configuration files in the mpls-t directory. The default name of the MPLS Topology Server is INCHARGE-MPLS-TOPOLOGY. The --config=mpls-m option in an MPLS Monitoring Server startup command points to the bootstrap and configuration files in the mpls-m directory. The default name of the MPLS Monitoring Server is INCHARGE-MPLS-MONITORING. 30 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

31 Setting Configuration Parameters The --config=mpls-a option in an MPLS Analysis Server startup command points to the bootstrap and configuration files in the mpls-a directory. The default name of the MPLS Analysis Server is INCHARGE-MPLS-ANALYSIS. The --config=vpn-tagging option in an MPLS VPN-Tagging Server startup command points to the bootstrap and configuration files in the vpn-tagging directory. The default name of the optional MPLS VPN-Tagging Server is VPN-TAGGING. User configuration parameters The bootstrap and configuration files for an MPLS server or the MPLS VPN-Tagging Server determine the role of the server and set up the environment for the server. A major part of configuring MPLS Manager involves the setting of user configuration parameters in the files that are identified in Table 1 on page 31. Table 1 User configuration files for MPLS Manager (page 1 of 2) Directory under BASEDIR Filename Description Object configured by this file smarts/conf/mpls-t mpls.conf Described in Description of mpls.conf on page 36. File in which you customize MPLS Manager discovery. MPLSManager::MPLS-Manager This object will run in the MPLS Topology Server environment. REMOTEPING.conf Described in Description of REMOTEPING.conf on page 46. File in which you set the global values to be inherited by newly invoked on-demand remote pings or newly deployed remote ping instances. Contains eight parameters, one of which is NumberOfThreads. RemotePingManager::remotePingManager This object will run in the MPLS Topology Server environment. perl-cli-conf.pl Described in Description of perl-cli-conf.pl on page 47. File in which you set the remote-access method for CLI discovery and LSP ping. Not applicable smarts/conf/mpls-m REMOTEPING.conf Contains only one parameter, NumberOfThreads. smarts/conf/mpls-a notification.conf File in which you disable the MulticastGroup Impacted event. RemotePingManager::remotePingManager This object will run in the MPLS Monitoring Server environment. Not applicable User configuration parameters 31

32 Setting Configuration Parameters Table 1 User configuration files for MPLS Manager (page 2 of 2) Directory under BASEDIR Filename Description Object configured by this file smarts/conf/mpls-tma mpls-tma.conf Described in Autoconfiguration configuration file: mpls-tma.conf on page 62. File in which you customize autoconfiguration operation. Not applicable smarts/conf/vpn-tagging vpn-tagging.conf Described in Description of vpn-tagging.conf on page 49. File in which you customize MPLS VPN-Tagging Server discovery. VPNTagging_Manager::VPNTagging-Manager This object will run in the MPLS VPN-Tagging Server environment. smarts/local/conf runcmd_env.sh Described in Enabling remote ping functionality on page 55 and Configuring security on page 58. File in which you set environment variables to control behavior globally. Not applicable As with most EMC Ionix configuration files, the mpls.conf, REMOTEPING.conf, and vpn-tagging.conf files are used to set attributes for certain objects within a server s environment when the server starts up. The parameters and their values in a configuration file become the attributes and their values for the created objects. For the mpls.conf file, as an example, the associated object is an instance of the MPLSManager class and is named MPLS-Manager. This object is the topology manager for the MPLS Topology Server. Methods for modifying user configuration parameters There are two methods to modify user configuration parameters: 1. Edit the user configuration files and modify configuration parameters. 2. Issue the dmctl command to modify configuration parameters when MPLS Manager is running. Command-modified parameters are not persistent, which means that the modifications will be forgotten when MPLS Manager is shut down and restarted. Every time that MPLS Manager starts up, it sets its configurations in accordance to the parameter values in the user (and other) configuration files. Editing configuration files to modify configuration parameters EMC Ionix provides the sm_edit utility to ensure that modified files are always saved to the appropriate local area, and that original copies of the files remain unchanged. Figure 8 on page 33 previews the operation of the sm_edit utility. 32 EMC Ionix MPLS Manager Version 9.0 Configuration Guide

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