Configuration of Secure Wireless Networking Using UoN-secure with Microsoft Windows XP and Macintosh OS X

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1 IS4011 Configuration of Secure Wireless Networking Page 1 of 12 Configuration of Secure Wireless Networking Using UoN-secure with Microsoft Windows XP and Macintosh OS X User Guide IS4011 Table of Contents 1. Introduction Scope of this document Windows XP Wireless network adaptor Authentication x supplicants Configuration of the 802.1x client Windows Vista Other issues Macintosh OS X Wireless network adapter Reporting problems Introduction Wireless connectivity is increasingly becoming an essential part of the data network. Many Schools and research projects now need greater wireless provision, and are moving from a requirement for hot spots to whole buildings and even school-wide coverage. The development of an encrypted wireless service will allow all staff and students to easily and securely access resources available on the data network, in accordance with the IT Audit recommendations. 2. Scope of this document This document describes the prerequisites and steps necessary to configure a computer to use the network using UoN-secure. It is not intended to fully define the hardware or software base as this is in constant flux. The UoN-secure wireless network is based on the g standard and provides support for data encryption. The facility requires a username and password. This is the same as that obtained when registering for the core IT services. A successful connection requires a compatible wireless network adaptor, registered Novell Directory Service (NDS) account and a supported 802.1x supplicant. For Windows XP the native operating system supplicant is utilised. Last review: 03 August 07

2 IS4011 Configuration of Secure Wireless Networking Page 2 of Windows XP 3.1 Wireless network adaptor UoN-secure uses i standard (WPA2 1 ). The wireless network adaptor must support WPA2 Enterprise. Adaptor with support only for WPA or WPA-PSK will not work. WPA2 uses AES (Advanced Encryption Standard), WPA relies on TKIP (Temporal Key Integrity Protocol) using RC4. Both the hardware and software features of the adaptor need to be checked. The adaptor may require a driver upgrade downloadable from the vendor web site to support the WPA2. It is recommended to use g and i (WPA2) compatible wireless adaptor cards. 3.2 Authentication Each user is required to authenticate against their registered NDS account. The user credentials held in the NDS/LDAP (Lightweight Directory Access Protocol) database are used to verify the client. The password held in the database must be in a special format in order for it to work. If not done recently, it is a requirement that the NDS password must be changed. There are two methods by which this can be achieved: 1) Novell client for Windows 2000/XP (v4.91 or better): i. Press the computer Ctrl-Alt-Del keyboard keys and select Change Password button from the Novell client for Windows. ii. At the Change Password window, enter old password, new password, confirm new password, hint (optional) and iii. okay it. 2) change-pw web-page: i. At the URL https://www.nottingham.ac.uk/is/change-pw/index.jsp, enter username, current password, new password, ii. re-enter new password and submit the form. It is recommended to use the second of the two methods above. After successful account checking, the access to the wireless network is allowed. In case of failure, confirm the password change has taken effect and is stored in the required format. It may help to allow some time for the system processes to synchronize x supplicants The Windows XP (SP2) needs an update applied to support WPA2 and 802.1x. 1. Check that this is installed. The relevant WPA2 update for Windows XP SP2 is which is available at R:\Cc\IT Support Section\DSL\Wireless or from: 2. The computer needs to be restarted after applying the update. 1 WPA is Wi-Fi Protected Access i, is an amendment to the standard an is known as WPA2. Last review: 03 August 07

3 IS4011 Configuration of Secure Wireless Networking Page 3 of 12 Also, the HotFix will need to be loaded to fix some EAP problems if dropouts from the secure network are experienced. This can be found at R:\Cc\IT Support Section\DSL\Wireless Please note that these are not automatically installed with any of the Critical or Optional Windows updates but must be specifically installed. The Windows Vista 802.1x supplicant is very similar to the XP one and works just the same. Any laptop/desktop/handheld/macbook/linux platform providing support for WPA or WPA-PSK only will not work. It is important not to install the wireless network devices proprietary client software. Alternatively, you may disable it to allow the Windows supplicant to assume control. 3.4 Configuration of the 802.1x client 1. Open the Windows XP Wireless Network Connection by double clicking on icon in the Taskbar. 2. Click on View Wireless Networks. Confirm the existence of the UoN-secure wireless network. 3. Select Change advanced settings on the left hand side under Related Tasks. 4. Select Wireless Networks tab. Last review: 03 August 07

4 IS4011 Configuration of Secure Wireless Networking Page 4 of Then click the Advanced button at the lower right to display this dialog: 6. Change the default Any available network setting to Access point as shown. You should also be sure that Automatically connect to non-preferred networks is NOT checked. 7. You will now be back at the WiFi Properties dialog. You MUST also disable broadcasting for each of your Preferred networks. 8. Do this by selecting each network in the Preferred networks list then clicking Properties to display the dialog box on the right: 9. YOU MUST UNCHECK the Connect even if this network is not broadcasting option to prevent your system from broadcasting its own 'beacon' announcing the names of your preferred networks. Last review: 03 August 07

5 IS4011 Configuration of Secure Wireless Networking Page 5 of In the UoN-secure properties window, under Association tab select WPA2 for Authentication EAP(PEAP) and AES for Data encryption. If WPA2 options are not seen here then either updated network card drivers are required or WPA2 is not supported on the hardware that you have. 11.In the UoN-secure properties window, click on the Authentication tab and select EAP type to be Protected EAP(PEAP). Confirm Enable IEEE 802.1x authentication for this network is ticked. Do not select other check boxes. 12.In the UoN-secure properties window, click on Properties button and ensure Validate server certificate and Enable Fast Reconnect are not selected. Confirm Authentication Method selected is Secured password (EAP-MSCHAPv2). 13.In the Protected EAP Properties window, click on the Configure button. Ensure the box for automatically using the Windows logon name is not ticked. Last review: 03 August 07

6 IS4011 Configuration of Secure Wireless Networking Page 6 of Click OK to Protected EAP Properties 15.Click OK to UoN-secure Properties 16.Click OK to Wireless Network Connection Properties window. 17.Windows will prompt for a username and password by showing a balloon at the bottom right-hand side of the desktop screen. Click on the balloon. Enter the username and password and click OK. You should now be connected to the Wireless Network UoN-secure with WPA2 encryption. Last review: 03 August 07

7 IS4011 Configuration of Secure Wireless Networking Page 7 of Windows Vista 1. Click Start, Control panel, Network and Internet. 2. Click on Connect to a Network 3. Click on Set up a connection or network 4. Select Manually connect to a wireless network and click Next Last review: 03 August 07

8 IS4011 Configuration of Secure Wireless Networking Page 8 of Choose a wireless adapter as shown and click Next 6. Enter information in the form and click Next 7. Select Change Connection settings 8. Untick Connect to a more preferred network Last review: 03 August 07

9 IS4011 Configuration of Secure Wireless Networking Page 9 of Select the Security tab and ensure settings are set as shown 10. Click the Settings button and ensure that settings are as shown 11. Click Configure and untick the box as shown 12. Click OK to get back and then click Close. The network should then connect and you will see a balloon near the task bar 13. Click the balloon and fill in the login box 14. This will then authenticate your credentials and log you into the UoN-secure wireless service. When restarting the PC it should automatically connect. In the event it does not then go to Network and Internet, Network & Sharing Centre, Manage wireless networks and ensure that UoN-secure is the top of the list. You may need to go into the properties of other networks and ensure that all boxes are unticked. Last review: 03 August 07

10 IS4011 Configuration of Secure Wireless Networking Page 10 of Other issues If UoN-secure access is required to be configured on pool laptops which are likely to be used by a number of different users, then there is currently a feature of Windows XP which caches an encoded username/password pair in the registry. Therefore, a small addition is required on these machines to force logging in each time connection is made. This is achieved by running a small registry change on such machines. The registry change is available here: R:/Cc/Wireless Network/WLAN Encryption/Colin/clearEAPOL The file to set this functionality is installcleareapol.reg. Double click the file and after a short pause you will get a message to inform you that the registry patch has been applied. If it should be necessary to remove this functionality at a later date it can be removed by running the file clear_eapol1.reg from the same location. Last review: 03 August 07

11 IS4011 Configuration of Secure Wireless Networking Page 11 of Macintosh OS X 6.1 Wireless network adapter The only wireless adapters tested were those used by the MacBook, an Airport Extreme (0x168C, 0x87) at version under Max OS X and , and an Airport Extreme (0x168C, 0x86) Firmware version also running OS X and There is generally a top menu bar icon for the Airport card which, when clicked, gives a drop down menu allowing various options. 1. From this menu you should select Other as shown. 2. This brings up the following dialog box where you should make the selections shown and entering the appropriate username and password. 3. Once this is entered click OK. You will then see the following confirmation dialogue box 4. Select Continue or just press the Enter key. Authentication will then take place and connection will be made to the UoNsecure wireless service. Last review: 03 August 07

12 IS4011 Configuration of Secure Wireless Networking Page 12 of Reporting problems As the wireless service becomes increasingly pervasive, capturing the right information to deal with support issues becomes increasingly important. It is necessary to gather as much of the following information as possible so that the best response can be provided: Location Building and room number. Important to determine if the problem is related to a specific access point or physical network problem in that area. MAC Address of client important to diagnose what has been seen of the client on the wireless network, as activity from individual MAC addresses are logged Which WLAN Important to diagnose if only one aspect of the service is affected. Please also ascertain if more than one SSID connection attempt has been tried and if so which were successful and which were not. IP address of the client if the connection progressed that far. Username of the user trying to connect and whether they have ever managed to connect to the wireless service before and which ones they have previously used ie have they only ever used UoN-standard and it worked well and this is the first time trying to connect to UoN-secure. What they are trying to access are they trying to get to University only pages and have connected to Telegeneration or EduRoam? All of these things will help to get calls passed to the most appropriate team and get the most effective response. Last review: 03 August 07

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