Security 8.0 Administrator s Guide

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1 Security 8.0 Administrator s Guide 1

2 Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your system. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death Dell, Inc. Trademarks: Dell, the DELL logo, SonicWALL, MySonicWALL, Reassembly-Free Deep Packet Inspection, Dynamic Security for the Global Network, SonicWALL Global Response Intelligent Defense (GRID) Network, and all other SonicWALL product and service names and slogans are trademarks of Dell, Inc. Microsoft Windows, Internet Explorer, and Active Directory are trademarks or registered trademarks of Microsoft Corporation. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective companies and are the sole property of their respective manufacturers P/N Rev. B 2 Dell SonicWALL Security Administrator Guide

3 Chapter 1. Planning Security Deployment Dell SonicWALL Security and Mail Threats Defining Security Deployment Architecture Inbound and Outbound Flow Proxy versus MTA Should You Choose an All in One or a Split Architecture? Typical Dell SonicWALL Security Deployments Security as the First-Touch / Last-Touch Server Security Not as a First-Touch / Last Touch Server Chapter 2. System Introduction License Management Available Services License Table Administration Security Master Account Password Policy Invalid Login Policy Login Custom Text Quick Configuration Setting Your Network Architecture Adding an Inbound Mail Server for All in One Architecture Adding an Outbound Mail Server for All in One Architecture Adding a Server for Split Architecture Adding a Remote Analyzer Adding a Control Center Configuring Inbound Flow for a Remote Analyzer Configuring Outbound Flow for a Remote Analyzer Configuring Remote Analyzers to Communicate with Control Centers Deleting a Remote Analyzer from a Split Configuration Testing the Mail Servers Changing from an All in One Configuration to a Split Configuration Configuring MTA Mail Transfer Agent Settings Non-Delivery Reports (NDR) Address Rewriting Trusted Networks LDAP Configuration Configuring LDAP LDAP Query Panel Add LDAP Mappings

4 Multiple LDAP Server Support Configuring Security for Multiple LDAP Servers User View Setup Updates General Settings Web Proxy Configuration Monitoring Configure System Monitoring Viewing Alerts Alert Suppression Schedule System Logging Facility Connection Management Intrusion Prevention Quality of Service Manually Edit IP Address Lists Backup/Restore Settings Manage Backups Schedule Backup Managing Restores Host Configuration General Settings HTTPS Settings Date & Time Settings Network Settings CIFS Mount Settings Advanced General Settings Miscellaneous Settings Reset Settings Branding Quick Settings Packages Certificates Settings Generate CSR Configure Audit Trail Diagnostics Chapter 3. Anti-Spoofing How Anti-Spoofing Works Enabling Inbound SPF Validation Dell SonicWALL Security Administrator Guide

5 SPF Hard Fail SPF Soft Fail Configuring Inbound DKIM Settings Configuring Inbound DMARC Settings DMARC Incoming Reports Configuring Outbound DKIM Settings Generating DNS Record Using Outbound DKIM Settings Chapter 4. Anti-Spam Managing Spam Spam Identification Default Spam Management Address Books Using the Search Field Adding People, Companies, or Lists Deleting People, Companies, or Lists Import Address Book Anti-Spam Aggressiveness Configuring GRID Network Aggressiveness Configuring Adversarial Bayesian Aggressiveness Settings Unjunking Spam Determining Amounts and Types of Spam Languages Black List Services (BLS) Adding to the Black List that Arrives from Sources on the Black Lists Services Spam Submissions Managing Spam Submissions Probe Accounts Managing Miscategorized Messages Forwarding Miscategorized to Security Configuring Submit-Junk and Submit-Good Accounts Problem with Forwarding Miscategorized Anti-Phishing What is Enterprise Phishing? Preventing Phishing Configuring Phishing Protection Using Security s Community to Alert Others Report Phishing and Other Enterprise Fraud Domain Keys Identified Mail (DKIM)

6 Chapter 5. Anti-Phishing What is Enterprise Phishing? Preventing Phishing Configuring Phishing Protection Chapter 6. Anti-Virus How Virus Checking Works Configuring Anti-Virus Protection Checking for Updates Configuring Zombie and Spyware Protection Configuring Flood Protection Chapter 7. Auditing Searching Inbound and Outbound s Audit Simple Search Audit Advanced View Configuring Auditing Using Message Audit Judgment Details Chapter 8. Policy & Compliance Security and Mail Threats Standard Module vs. Compliance Module Basic Concepts for Policy Management Defining Word Usage Defining Address Matching Defining Intelligent Attachment Matching Defining Disguised Text Identification Inbound vs. Outbound Policy Filters Preconfigured Inbound Filters Preconfigured Outbound Filters Adding Filters Language Support Managing Filters Editing a Filter Deleting a Filter Changing Filter Order Advanced Filtering Policy Groups Compliance Module Dictionaries Approval Boxes Encryption Record ID Definitions Dell SonicWALL Security Administrator Guide

7 Archiving Chapter 9. Encryption Service How Encryption Service Works Outbound Messages Enabling the Secure Mail Policy Licensing Encryption Service Configuring Encryption Service Whitelisting IP Addresses Users in Encryption Service Adding a New User Updating an Existing User Adding an Existing User Importing Users Exporting Users Cobrand and Reporting Sending Secure Mail Messages Chapter 10. Users, Groups & Organizations Working with Users Finding All Users Sort Signing In as a User Edit User Rights Resetting User Message Management Setting to Default Add Remove Import Export Working with Groups About LDAP Groups Add a New Group Finding a Group Removing a Group Listing Group Members Setting an LDAP Group Role User View Setup Anti-Spam Aggressiveness Languages Junk Box Summary Spam Management Phishing Management Virus Management

8 Forcing All Members to Group Settings Assigning Delegates Working with Organizations Signing In as an OU Admin Configuring OU Settings Removing an Organization Security User Roles Users and Groups in Multiple LDAP Users Groups Chapter 11. Junk Box Management Junk Box Simple View Junk Box Advanced View Outbound Messages Stored in Junk Box Supported Search in Audit and Junkbox Boolean Search Wildcard Search Phrase Search Fuzzy Search Junk Box Settings Junk Box Summary Frequency Settings Message Settings Miscellaneous Settings Other Settings Chapter 12. Reports and Monitoring Monitoring Methods System Status MTA Status Real-Time System Monitor Performance Monitoring Reporting in Security Generating Per-Domain Reports Overview Reports Dashboard Return on Investment Bandwidth Savings Inbound Good vs Junk Outbound Good vs Junk Inbound vs Outbound Top Outbound Senders Dell SonicWALL Security Administrator Guide

9 Junk Breakdown Report Anti-Spam Reports Spam Caught Top Spam Domains Top Spam Recipients Anti-Phishing Reports Phishing Messages Anti-Virus Reports Inbound Viruses Caught Top Inbound Viruses Outbound Viruses Caught Top Outbound Viruses Policy Management Reports Inbound Policies Filtered Top Inbound Policies Outbound Policies Filtered Top Outbound Policies Compliance Reports Inbound Messages Decrypted Inbound Messages Archived Top Inbound Approval Boxes Outbound Messages Encrypted Outbound Messages Archived Top Outbound Approval Boxes Directory Protection Number of Directory Harvest Attacks (DHA) Top DHA Domains Connection Management Reports Allowed vs Blocked Connections Blocked Connection Breakdown Greylisted Connections DMARC Reporting DMARC Reports Configure Known Networks Scheduled Reports Customize a Report Add Scheduled Report Download Report Chapter 13. Downloads Anti-Spam Desktop for Outlook Junk Button for Outlook

10 Send Secure for Outlook Dell SonicWALL Security Administrator Guide

11 Chapter 1 Planning Security Deployment Determine the appropriate architecture for Security before you deploy it in your network. This section discusses the different modules available in Dell SonicWALL Security and network topology planning. Note For installation and set up instructions for your Dell SonicWALL Security solution, refer to the Security Series Getting Started Guide document. Dell SonicWALL Security and Mail Threats Security determines that an fits only one of the following threats: Spam, Likely Spam, Phishing, Likely Phishing, Virus, Likely Virus, Policy Violation, or Directory Harvest Attack (DHA). It uses the following precedence order when evaluating threats in messages: Virus Likely Virus Policy Filters Phishing Likely Phishing Spam Likely Spam For example, if a message is both a Virus and a Spam, the message is categorized as a Virus since Virus is higher in precedence than Spam. If Dell SonicWALL Security determines that the message is not any of the above threats, it is delivered to the destination server. Planning Security Deployment 9

12 Defining Security Deployment Architecture SonicWALL Security can be configured in two ways: All in One In this configuration, all machines running Dell SonicWALL Security analyze , quarantine junk mail, and allow for management of administrator and user settings. In an All in One configuration, you can also deploy multiple Security servers in a cluster setup wherein all of the gateways share the same configuration and data files. To set up such a cluster, begin by creating a shared directory, on either one of the Dell SonicWALL Security servers or on another dedicated server (preferred) running the same operating system. This shared directory will be used to store data including user settings, quarantine , etc., from all the Dell SonicWALL Security servers in the cluster. 10 Dell SonicWALL Security Administrator Guide

13 Split In a Split network configuration, there are two kinds of servers: Control Centers and Remote Analyzers. In this configuration there is typically one Control Center and multiple Remote Analyzers, but the Control Center can be set up in a cluster as well. The Split configuration is designed for organizations with remote physical data centers. The Split configuration allows you to manage Dell SonicWALL Security so that messages are filtered in multiple remote locations through multiple Remote Analyzers. The entire setup is centrally managed from a single location through the Control Center. Control Center clusters are not supported by Dell SonicWALL Security appliance. The Control Center, in addition to managing all data files, controls, monitors and communicates with all Remote Analyzers. The data files consist of statistical data such as how much has been received, network usage, remote hardware space used, and hourly spam statistics. The Control Center stores or quarantines junk it receives from the Remote Analyzers. It also queries LDAP servers to ensure valid users are logging in to Dell SonicWALL Security. End users can log in to a Control Center to manage their junk mail. Remote Analyzers analyze incoming to determine whether it is good or junk. It sends junk to the Control Center where it is quarantined. It routes good mail to its destination server. Only administrators can log in to a Remote Analyzer. Note The Replicator is the Dell SonicWALL Security component that automatically sends data updates from the Control Center to the Remote Analyzer, ensuring that these components are always synchronized. Replicator logs are stored in the Control Center s logs directory. You can review replication activity from these logs for troubleshooting purposes. Planning Security Deployment 11

14 Inbound and Outbound Flow Dell SonicWALL Security can process both inbound and outbound on the same machine. In an All in One configuration, each Security instance can support both inbound and outbound . In a Split configuration, each Remote Analyzer can support both inbound and outbound . For inbound flow, DNS configuration and firewall rules need to be set to direct traffic to Dell SonicWALL Security. Whereas, for outbound flow, the downstream server must be configured to send all to Dell SonicWALL Security (Smart Host Configuration). Proxy versus MTA Dell SonicWALL Security can run either as an SMTP proxy or an MTA (Mail Transfer Agent). The SMTP proxy operates by connecting to a destination SMTP server before accepting messages from a sending SMTP server. Note that SMTP proxies can only send to one server. Some benefits of the SMTP proxy are: All processing occurs in memory, significantly reducing the latency and providing higher throughput There is no queue and Dell SonicWALL Security does not lose any messages. Dell SonicWALL Security automatically respects your existing failover strategies if your mail infrastructure experiences a failure. The MTA service operates by writing messages to disk and allows for routing of a message. Some benefits of the MTA are: Able to route messages to different domains based on MX records or LDAP mapping. Able to queue messages by temporarily storing messages on disk and retrying delivery later in case the receiving server is not ready. Allows Dell SonicWALL Security to be the last touch mail gateway for outbound traffic Should You Choose an All in One or a Split Architecture? Dell SonicWALL recommends the All in One configuration whenever possible because of its simplicity. Choose a Split configuration to support multiple physical data centers and if you want to centrally manage this deployment from a single location. Dell SonicWALL strongly recommends that after you deploy the chosen architecture, you do not change the setup from a Control Center to a Remote Analyzer or vice versa, as there are no obvious advantages, and some data might be lost. Thus, it is important to make the deployment architecture decision before installing Security. 12 Dell SonicWALL Security Administrator Guide

15 Typical Dell SonicWALL Security Deployments Security as the First-Touch / Last-Touch Server In a deployment with first-touch and last-touch in the DMZ, change your MX records to point to the Dell SonicWALL Security setup. Also, all the inbound and outbound connections (typically port 25) for Dell SonicWALL Security must be properly configured in your firewalls. In this configuration, Dell SonicWALL Security can be configured on the inbound path to be either a SMTP Proxy or a MTA. On the outbound path, it must be configured to be a MTA. This setup also can be extended to a cluster with multiple SonicWALL Security servers all using a shared drive for data location. For more information on routing using Smart Host, refer to Adding an Inbound Mail Server for All in One Architecture on page 21. To configure Security in this configuration, you also need to: 1. Configure Security server with a static IP address on your DMZ. 2. In your firewall, add an inbound NAT Rules s private IP address to an Internet addressable IP address for TCP port 25 (SMTP). 3. In the public DNS server on the Internet, create an A record, mapping a name such as smtp.my_domain.com, to the Internet addressable IP address you assigned in step Update your domain s MX record to point to the new a record. You need to deploy the Dell SonicWALL Security for each MX record. Planning Security Deployment 13

16 Security Not as a First-Touch / Last Touch Server A network topology where Dell SonicWALL Security is not the first-touch and last-touch SMTP server. is not recommended because security mechanisms such as SPF and Connection Management cannot be used. In this configuration Dell SonicWALL Security can be configured to be either an MTA or a proxy. 14 Dell SonicWALL Security Administrator Guide

17 Chapter 2 System Introduction In this chapter, you will learn how to configure the system more extensively and learn more about additional system administration capabilities. This chapter contains the following sections: License Management on page 16 Administration on page 18 Setting Your Network Architecture on page 21 Configuring MTA on page 31 Address Rewriting on page 34 Trusted Networks on page 35 User View Setup on page 42 Updates on page 44 Monitoring on page 46 Connection Management on page 51 Backup/Restore Settings on page 61 Host Configuration on page 63 Advanced on page 67 Branding on page 70 Certificates on page 73 Audit Trail on page 76 System 15

18 License Management The License Management page allows you to view current Security and Support Services for your Dell SonicWALL Security solution. Serial Number The serial number of your Dell SonicWALL Security appliance/software. Authentication Code The code you entered upon purchasing the Dell SonicWALL Security appliance/software. Model Number The model number of the Dell SonicWALL Security appliance. If you are using the Dell SonicWALL Security software, the model number is listed as Software. Manage Licenses Clicking this button allows you to log in to your mysonicwall.com account to register appliances and manage all security services, upgrades, and changes. Refresh Licenses Click this button to manually synchronize the state of licenses on this server with the mysonicwall.com website. Upon successfully synchronizing, the licenses on your appliance or software are automatically updated to those on your online account. Note that once your appliance or software is successfully registered, the Security server contacts the online license manager once every hour and updates to the most recent information. Upload Licenses Click this button to manually update your licenses. This feature is useful in the event that you are unable to use the dynamic licensing feature for any reason. Before clicking this button, download a license file from the mysonicwall.com website. Then, click the Choose File button, select the license file you downloaded, and click the Upload button. Your product s licenses will update based on the license file. Note that the hourly license update will synchronize with the online license manager, and overwrite licenses applied by the offline method. 16 Dell SonicWALL Security Administrator Guide

19 Available Services Dell SonicWALL Security comes with several services that must be licensed separately. For maximum effectiveness, all services are recommended. The following services available: Security The standard license that comes with the software and enables basic components. This license allows the use of basic policy filters. Protection Subscription (Anti-Spam and Anti-Phishing) This license protects against spam and phishing attacks. Anti-Virus (Kaspersky and SonicWALL Time Zero) Provides updates for Kaspersky anti-virus definitions and SonicWALL Time Zero technology for immediate protection from new virus outbreaks. Anti-Virus (SonicWALL Grid A/V and SonicWALL Time Zero) Provides updates for SonicWALL Grid anti-virus definitions and SonicWALL Time Zero technology for immediate protection from new virus outbreaks. License Table The following table provides details about the different types of licenses: Security Service Status Free Trial Count Expiration Name of the Dell SonicWALL Security service. The status may be one of the following: Licensed Services has a regular valid license. Free Trial Service has been using the 14-day free trial license. Not Licensed Service has not been licensed, neither through a regular license nor through a free trial license. Perpetual The Base Key license comes with the purchase of the product and is perpetual. Note that the Base Key is the only perpetual license. Dell SonicWALL offers the opportunity to try out various services for a trial period of 14 days. Try This link leads to information about the service, and allows you to sign up for a free trial license. If a free trial is accepted, the Try option is removed from this column, and the Status column is updated to Free Trial. Number of users to which the license applies. Expiration date of the service. Never Indicates the license never expires. Date A specific date on which the given service expires. System 17

20 Administration The Administration page allows you to change the master account Username and Password. SonicWALL strongly recommends that you change the master account password from the default password. 18 Dell SonicWALL Security Administrator Guide

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