Unified Communication For the Dynamic Enterprise

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1 Unified Communication For the Dynamic Enterprise Luis Miguel Coelho 2nd of April, 2008 Alcatel-Lucent Enterprise Forum 2008

2 The Dynamic Enterprise 2 interconnects for continuous and transformative growth 2 UC Presentation for the Dynamic Title Enterprise Month 2008 April 2008

3 Agenda 3 1. Trends and Market 2. Alcatel-Lucent Unified Communication solutions Ecosystem 3. Conclusion 3 UC for the Dynamic Enterprise April 2008

4 4 Trends and Market 4 UC for the Dynamic Enterprise April 2008

5 UC & IP Telephony 5 40% 40% Source: IDC,2007 UC ecosystem market size UC adoption has a direct correlation with IP Telephony adoption 5 UC for the Dynamic Enterprise April 2008

6 Unified Communication Market 6 OCS2007 Sametime Communication vendors $4:7.0 & 39073, 7080,7..9 $4:7.0, 3 4:80#080,7. $:7;0 :30 Market - Fragmented Vendor - Co-opetition User - Best in class 6 UC for the Dynamic Enterprise April 2008

7 Unified Communications Landscape 7 Key Players: Alcatel-Lucent UC is rated as leader Magic Quadrant for Unified Communications Magic Quadrant for IPT Source: Gartner (August 2007) 7 UC for the Dynamic Enterprise April 2008

8 Why Unified Communications? 8 Empower the user & the team Personal productivity Functional teams: improved interaction Integration of collaboration and communications Business anywhere Mobile worker efficiency Geographical independence UC market trends: Device independence Voice mail Telephony Audio Conferencing Video mail Single interface to many services Integrated in business workflow Web Conferencing Fax Instant Messaging SMS Room Video Personal Video 8 UC for the Dynamic Enterprise April 2008

9 What is being Unified? 9 MOC/Exchange, Sametime/Notes etc. ERP, SCM, CRM, etc. Horizontal IT Applications Vertical IT Applications Telephony PBX/Hybrid/IP PBX etc. The ultimate driver of UC is not merely cost savings, but is in business process integration. 9 UC for the Dynamic Enterprise April 2008

10 10 Alcatel-Lucent Unified Communication solutions Ecosystem 10 UC for the Dynamic Enterprise April 2008

11 Unified Communications Solutions for The Dynamic Enterprise 11 Alcatel-Lucent Unified Communication Solutions ecosystem Alcatel-Lucent Desktop Integration Solutions Horizontal IT Solutions Vertical IT Solutions User Profiles Alcatel-Lucent GETS with & without OXE VOIP plug-in Alcatel-Lucent OmniTouch My Teamwork for Microsoft Office Communicator 2005 OTCC PE for Dynamics CRM for Lotus Notes and Sametime 7.5 Alcatel-Lucent OmniTouch My Teamwork for IBM Lotus Sametime 7.5 Alcatel-Lucent OmniTouch XML Web services Application Programming Interface for Exchange/Outlook 11 UC for the Dynamic Enterprise April 2008

12 12 Conclusion 12 UC for the Dynamic Enterprise April 2008

13 Unified Communications in Dynamic Enterprise, must 13 Be User Centric Be Open Be Flexible Enrich Users Options Able to Integrate with Business Applications Guarantee Investment Protection Enable the enterprises to cross the chasms. network people processes knowledge and in turn enabling the enterprise workflow 13 UC for the Dynamic Enterprise April 2008

14 Alcatel-Lucent: Partner to the Dynamic Enterprise 14 Questions? 14 UC for the Dynamic Enterprise April 2008

15 15 com 15 UC for the Dynamic Enterprise April 2008

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