ROLE DESCRIPTION. Location: Wellington Delegation level: 5

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1 ROLE DESCRIPTION Role Title: Data Analyst Number and Title of Direct Reports: 0 Directorate: Information Reports to: Team Leader Business Information Data Warehouse Remuneration Grade: IT18 Budget: Nil Location: Wellington Delegation level: 5 Role of Tertiary Education Commission (Te Amorangi Matauranga Matua) The TEC s vision is for all New Zealanders to be equipped with the knowledge and skills they need for lifelong success. Our key functions are to: Invest government funding in tertiary education Provide information and advice to government about tertiary education organisations and the tertiary education sector Monitor and manage the performance of tertiary education organisations. In giving effect to the Government s strategic direction for tertiary education (set out in the Tertiary Education Strategy) we are working to: Champion aspiration/whakangākau provide the opportunity for all New Zealanders to engage in lifelong education to develop and enhance skills as they are needed Building partnerships/mahi Ngātahi maximise our impact by engaging with and leveraging our partners Develop an investment approach/tautoko to optimise the return from the tertiary education spend. Our Values You will model our core values: We aim high (Whaia te iti Kahurangi) We partner for success (Hongona) We work as one (Kotahitanga) We learn and innovate (Ngaiotanga) More information can be found on our website: 1

2 Directorate: The Information Directorate is responsible for end-to-end ownership and accountability for all information systems supporting the operational deliverables of the broader organisation. In particular this includes the development, maintenance, management and optimisation of TEC s ICT and information management systems and interfaces, including TEC s data and information warehouse. The Directorate performs data analysis and reports on sector-wide performance, delivers training and system support to staff, including the helpdesk function for the systems and applications deployed across TEC and oversees TEC s records management responsibilities. Role Purpose: This role is focused on delivering information to business users. This is a highly client focused role, with a strong emphasis on establishing trusted relationships with business representatives and subject matter experts. The role ensures that business requirements are captured, understood and prioritised. Key Accountabilities: Deliverables Example Measures Produce Data Access Artefacts Define business rules through engaging with subject matter experts to: create and maintain Design documents analyse source systems analyse business practices produce diagrams of business processes define business rules as implemented in business systems and processes identify business information requirements Specify end-user reports/structures analyse operational data to identify appropriate counting rules define complex business rules produce detailed business rule specifications for developers develop data models based on DW best practice and operational system functionality promote data quality by clearly defining data elements document departmental data definition approaches and issues create end-user layer objects and meta data Test end-user data tables working closely with end users to ensure the quality of the overall solution ensure the code implemented by developers has correctly implemented Solutions designed which satisfy business requirements Documentation supplied is accurate, easy to understand and able to be implemented Test cases reflect identification of all various business scenarios Positive feedback from users of the Data Warehouse that designed solutions meet expectations 2

3 Key Accountabilities: Deliverables Example Measures Produce Data Acquisition Deliverables specifications identify exceptions or anomalies that were not identified in specification ensure adherence to standards and processes provide third level support to users resolve issues with existing or new tables in conjunction with senior developers, users, analysts and DBAs Develop reports and assist users to develop reports through engaging with information consumers to identify business reporting requirements identify existing reports and tables that meet (at least part of) requirements build or modify reports quality assure reports developed by users raise improvement requests for unmet needs assist users to respond to ad hoc requests such as PQ s, Official Correspondence Perform data acquisition analysis identify data acquisition requirements for source system understand complex business rules and processes model business processes using diagrams analyse source system processing, liaising with source system BAs, testers, developers and users perform extended periods of detailed data analysis participate in workshops for source system data modelling define acquisition data models detail metadata identify potential constraints or errors with data specify and capture ETL rules Data profiling activities ensures data modelling caters for anomalies in data Data quality issues identified at design stage Business rules are accurately reflected in ETL rules resulting in low level of queries from developers and testers Testing creating test cases for test scenarios testing correct population Ensure test cases include sufficient boundary testing 3

4 Key Accountabilities: Deliverables Example Measures Manage User Engagement Process Provide proactive support for users ensure users are provided with regular updates (and coaching) on changes. update and provide tool training materials update and provide meta data and definitions identify users needing assistance to develop reports Positive feedback from Users Accurate metadata available for Knowledge Base Key Relationships: Information Management advisors and analysts Business users and subject matter experts Data Warehouse BAU Support team Data Warehouse project teams, as applicable Knowledge, Experience and Skills Required: The position holder will have: TECHNICAL SKILLS AND EXPERIENCE strong data analysis skills, so that business requirements and system constraints are fully understood user-centric development approach focuses on delivering something quickly and refining with input can work productively within a time-box management approach ability to contribute to the development of an iterative IT process ability to analyse and document business processes understanding and describing (verbally and in writing) business requirements, processes and rules able to clarify specifications directly with data warehouse users ability to identify the business drivers across an organisation and formulate strategies for business improvement through use of the data warehouse. experience obtaining detailed specifications from users. data modelling, including both star schema and cubes SQL & MDX (nice to have) 4

5 PERSONAL QUALITIES Very highly developed communication skills (and a capability for persuasion) so that options are fully understood by all stakeholders ability to explain technical information to non-technical users able to explain the business impact and value of options responds positively to feedback and criticism able to elicit knowledge from other team members persuasive and influential takes an internal consulting approach capable of primarily self-directed work TEC Core Competencies: TEC staff working as one organisation are expected to demonstrate the following competencies: Connects with people Level 2 Addresses the specific needs of groups to gain buy-in and support Establishes great working relationships with groups by adjusting to their preferences Identifies unique needs, motives and ways of working for particular groups Is a team player Level 2 Is well respected by their peers for their knowledge and sensitivity Has a remarkable ability to be candid with their peers Shares their knowledge and information freely Is sensitive in approach and keeps confidences as appropriate Is an ambassador and champion for One TEC Level 2 Is a role model for others, working across the organisation at all levels to achieve results Understands the vision and direction of the organisation and communicates this effectively to others internally and externally Is a champion for the TEC, recognising and communicating the great things about the organisation to others Is innovative and breaks barriers - Level 1 Has a sense of how and where creative ideas and suggestions will work Is unafraid to suggest new and different approache0073 Can sell new ideas in a tough environment 5

6 Has the cultural capability to drive beneficial outcomes for Māori learners - Level 1 Proactively considers ways to ensure Māori learners enjoy and achieve tertiary education success, and acts on them Thinks, plans and incorporates tikanga Māori and Te Reo Māori into our business and practices Understands and encourages self and others to embrace Māori cultural capability Role Specific Competencies: Thinks and acts strategically - Level 2 Understands the organisation well enough to contribute to the development of great strategic plans Looks for new strategic opportunities Anticipates future organisational needs setting ambitious strategic plans to achieve these Negotiating - Level 2 Reaches equitable agreements handling negotiations well and consistently achieves outcomes that benefit the organisation Is aware of the points that are negotiable and bargains within these Takes time to build rapport before negotiations Makes an effort to understand the other parties point of view and shows respect for them Written Communications - Level 2 Is a very good writer, communications are always well structured and succinct Is good at adapting style for the audience and getting the message across clearly Technical/ Professional expertise Level 3 Combines technical skills with attention to detail to produce high quality work Technical knowledge is complete and up to date Is a technical resource for others Does an exceptional job of keeping up to date with changes and developments in the field Can answer both detailed and general queries about their field and communicate with lay people to share knowledge/ context 6