TERRA. Remote control and monitoring server PCS200. User manual Version 1.1

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1 TERRA Remote control and monitoring server PCS200 User manual Version 1.1

2 CONTENTS 1 Product description 3 2 Safety instructions 3 3 Parameters Features 3 4 External view and operating control 4 5 PCS200 control interface USB control LCD display Keypad Addressed indicator Status indicator Ground clamp V~ 50 Hz power supply unit Cooling fan Terra Bus data bus connectors UPS communication port Digital opto-isolated inputs Digital relay outputs Temperature sensor Ethernet port Secondary Ethernet port (optional) Console port RS232 (debug) 7 6 Connecting to the network 8 7 Default settings 8 8 PCS200 web control Front page access System management Video monitor Status I/O control View configuration Headend description Time/Date Network Users View logs Firmware update Restart LOGOUT 17 9 APPENDIX Networking over GSM cellular data network 18

3 Remote control and monitoring server PCS200 1 Product description CMH WEB server is an optional device for Terra Bus managed devices monitoring and control. Unit is considered as a master device on Terra Bus network as web-based frontend. Through the web server it is possible to: - monitor up to 255 devices connected to the data bus; - view and change parameters on the individual devices; - view device specific diagnostic information; - operate advanced mode in terminal enabled devices; - upgrade device firmware. Unit is intended to be used together with MMH3000, CMH3000 and RMH3000 headends. The product is intended for indoor usage only. It is strictly recommended to feed AC power using UPS. 2 Safety instructions The server is powered from mains 230 V~. This voltage is dangerous to life. Any repairs must be done by a qualified personnel. To avoid the electric shock follow these instructions: Do not remove the cover, without isolating the unit from the mains supply. Do not plug the server into the mains supply if the power cord or plug are damaged. Do not plug the server into the mains supply until all cables have been connected correctly. To disconnect the server, disconnect plug from mains socket. The mains socket must be easily accessible. The server shall not be exposed to dripping or splashing water and no objects filled with liquids, such as vases, shall be placed on it. Avoid placing server next to central heating components and in areas of high humidity. No naked flame sources, such as lighted candles, should be placed on server. If the server has been kept in cold conditions for a long time, keep it in a warm room no less than 2 hours before plugging into the mains. The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains. 3 Parameters Power consumption: V~ 50Hz 3.5W Working temperature 0 0 C C Humidity 80% 3.1 Features: Remote control for CMH3000, MMH3000 and RMH3000 headends; Management from anywhere using a web browser; Server and module software upgrade via HTTP; Controls up to 255 modules; Custom access levels for multiple users; Integrated LCD and keyboard for configuration; I/O control for external devices. 3

4 4 External view and operating control Front view 5 1 USB control 2 LCD display 3 Keypad 4 Addressed indicator 5 Status indicator Back view 6 Ground clamp 10 UPS communication port 14 Ethernet port 7 230V~ 50 Hz power supply input 11 Digital opto-isolated inputs 15 Secondary Ethernet port (optional) 8 Cooling fan 12 Digital relay outputs 16 Console port RS232 (debug) 9 Terra bus data bus connectors 13 Temperature sensor 17 Antenna port (not used) 4

5 5 PCS200 control interface See External view and operating control section 4 for visual interface control locations. 5.1 USB control Terra Bus data bus can be managed using front panel USB port along with proper PC software (e.g. Terra Link, CMH Master). During USB control mode LCD panels shows system status: USB CONTROL, ADDRESSED LED turns green and web server activity is suspended. Note: To use USB port the driver must be installed. See supplied CD for more information. 5.2 LCD Display Alphanumeric LCD display shows current server status as well as network settings. 5.3 Keypad Basic network configuratin can be setup using onboard keypad. To move inside menu, press > or < buttons. To activate selected submenu press Enter. ESC cancels any actions and returns to the default location ( System status ). Menu structure: System Status > IP adress > Netmask > Gateway > Primary DNS > Secondary DNS > Reboot To change digital value press Enter and increase or decrease number above the marked using > or < buttons. Selection is confirmed by pressing Enter. Repeat this sequence untill the last number is set. After finishing the configuration select Reboot and press Enter. System will reboot by indicating System busy in the System status screen. After changing status to Ok system is running with new network settings. 5.4 Addressed indicator Green Addressed indicator turns on when USB cable is connected. 5.5 Status indicator Green Status indicator stays on as long as PCS200 server is powered up. Note that for PCS200 units with firmware version below 2.00, Status LED could be red. 5.6 Ground clamp It is highly recommended to have Earth safety terminal connected to Ground clamp to improve electrical safety and EMI immunity V ~50 Hz power supply input Cooling fan PCS200 has internal temperature sensor built in. Cooling fan is automatically started keeping device operating safely if internal temperature gets above threshold limit. 5.9 Terra Bus data bus connectors Terra Bus data bus is based on robust and industry standard RS485 bus specifications. Two parallel connectors provided for user installation convenience. 4P4C Terra Bus cable is included in the package. PCS200 Terra Bus cables must be unplugged if another master (PC or handheld) is used on the data bus. 5

6 5.10 UPS communication port This port has two inputs used to monitor and report UPS status. Recommended mating terminal block connector: Tyco Electronics p/n or p/n Pin-out: pin 1 0V(logic ground) pin 2 PCS200 Input #4 (Battery Low) pin 3 0V (logic ground) pin 4 PCS200 input #3 (Power Failure) Input #3 and #4 status and log can be viewed with web interface by clicking on I/O Control link. Most smart UPS devices have standard serial port (female D-SUB 9) with status information. See connection table for PCS200 interfacing to smart UPS serial port. PCS200 UPS COMM. UPS serial port Notes pins (female D-SUB 9) 1 4 0V (logic ground) 2 5 Battery Low, open-collector output from UPS. Normally low (0V), goes high when low battery V (logic ground) 4 2 Power Failure, RS232 level output from UPS. Normally RS232 low level (-12V), goes to RS232 high level (+12V) when line power failure Digital opto-isolated inputs There are two general purpose inputs. Recommended mating terminal block connector: Tyco Electronics p/n or p/n Pin-out: Pin 1 Input #2 Low-side Pin 2 Input #2 High-side Pin 3 Input #1 Low-side Pin 4 Input #1 High-side Nominal input port voltage difference is +12V (operational from +5V to +20V). Input #1 and #2 status and log can be viewed with web interface by clicking on I/O Control link. See sample interface diagram below. 6

7 5.12 Digital relay outputs There are two digital relay outputs. They could be used to control module power relays. This way user could remotely restart station modules. Recommended mating terminal block connector: Tyco Electronics p/n or p/n Pin-out: Pin 1 Output #1 contact 1 Pin 2 Output #1 contact 2 Pin 3 Output #2 contact 1 Pin 4 Output #2 contact 2 Relay output contacts electrical rating: 30VDC, 2A. When power is off and while system is booting, both relay output contacts are NORMALLY CLOSED. This way using relay outputs to control system module power relays, system modules remain operational when PCS200 is restarting. When PCS200 has booted, outputs can be controlled by web interface ( I/O Control link). Pressing ON makes contacts closed, OFF - contacts open Temperature sensor This interface allows to connect external temperature sensor (1-Wire compatible). Pin-out: Pin V power (supplied by PCS200) Pin 2 - not used Pin 3-1-Wire data bus Pin 4-0V (logic ground) Temperature sensors can be supplied as an option, please contact manufacturer for further information Ethernet port This Ethernet port is used to connected PCS200 to the network. PCS200 supports 10/100Mbps Ethernet. If PCS200 is placed behind a firewall or a router, make sure certain ports are open/forwarded (see Connecting to the network section 6 for more details) Secondary Ethernet port (optional) This feature is enabled with PCS200 firmware versions 1.20 and above. Secondary 10/100Mbps Ethernet port can be used to connect an IP streaming device like IP camera or video server. Additional video/audio stream (TCP or UDP) ports needs to be open/forwarded if PCS200 is located behind firewall/router. See Video monitor section 8.3 for more details Console port RS232 (debug) This RS232 serial port (115200bps, 8-N-1) outputs some debug boot messages, and can be ignored by the user. 7

8 6 Connecting to the network To operate basic functions of PCS200 Ethernet and Data Bus cables must be connected. PCS200 can be operated using direct connection or pluged into Ethernet network. Ethernet socket [14] is located on the back of PCS200. PCS200 must be the only master device on the Terra Bus. Two parallel Data Bus sockets [9] are located on the back of PCS200. No other handheld, USB-Terra Bus, Ethernet-Terra Bus device can be used together. 4P4C cable is included in the package. If PCS200 is located behind a Firewall or router, following ports must be open or forwarded: 1. HTTP port 80 (TCP) 2. Extended HTML mode ports: 81 (TCP) and 1000 (TCP) 3. Advanced terminal mode: 2300 (TCP) 4. Other TCP or UDP ports if Video monitor feature is used. See Video monitor section 8.3 for more information. If remote location with TerraBus managed devices and PCS200 server doesn t have access to the Internet, then GSM data networking option could be used as alternative solution. See Appendix Networking over GSM cellular data network section 9.1 for more details. 7 Default settings IP: Netmask: Gateway: User: terra Password terra Subrack count 2 8 PCS200 web control 8.1 Front page access Device is shipped with default user terra and password terra. Administrator can enable and disable access by adding users in web page Users. 8

9 8.2 System management Top of the webpage shows currently logged in user, PCS200 serial number and PCS200 firmware version. If some modules aren t visible or module firmware upgrade has been just performed, pressing Rescan link will trigger PCS200 to scan all subrack addresses and update list of modules in System management page. Terra Bus enabled modules are shown on the SYSTEM MANAGEMENT page: Number of visible Terra Bus subracks can be set in View configuration page. By pressing on the existing device, it is possible to view and change device s parameters. After selecting desired settings, press button Apply Changes to activate configuration. Set Default Parameters and Firmware upgrade options are only available in PCS200 with firmware version of 1.20 and above. Set Default Parameters button sets default module parameters. After operation completes, SYSTEM MANAGEMENT page will load automatically. Please select same module to check its parameters again. If error messages are shown in Diagnostics window, press Reset module following by Refresh data to update module parameter view. 9

10 Firmware upgrade button allows user to upgrade module firmware remotely. User must select module firmware file(s) based on given format (e.g. firmware file 530XX_1_142.hex would fit in shown case). Please note that module firmware upgrade might take several minutes and must not be interrupted until it is complete otherwise module might get corrupted and unusable. Both buttons Set Default Parameters and Firmware upgrade require Administrator access level to operate (see Users section 8.10 for more details). 8.3 Video monitor This option is only available in PCS200 with firmware version of 1.20 and above. Video monitor link allows to view video stream of an IP streaming device (IP camera, video server) connected to a secondary Ethernet port [5.15]. IP streaming device must be configured with the following manual/static network settings before connecting to PCS200 server: IP address: Subnet Mask: Gateway: Also check IP streaming device manufacturer documentation or configuration settings to find out which ports and which protocols (TCP and/or UDP) are used for video/audio/control streams. These ports must be open/forwarded in your firewall or router along with other PCS200 ports (see [6] Connecting to the network ). Same streaming ports must be configured in PCS200 server internal firewall too. By default PCS200 has following internal ports open: 80 TCP 5001 TCP, UDP 5002 TCP, UDP 5003 TCP, UDP PCS200 server internal firewall ports are listed at the bottom of Video monitor page. 10

11 In order to modify existing ports press FireWall Ports link. Following page will be displayed: To add a new port or modify existing port and protocol, enter port number, select TCP, UDP or both protocols and press CHANGE. To delete non-needed port, just enter port number, leave TCP and UDP selections blank and press CHANGE. Once all needed ports have been modified, press DONE to save new internal firewall configurations. And press Video monitor link again. Internal IP streaming device web interface should open up in the main frame. It is very likely that IP streaming device will have some default login prompt, again check IP streaming device manufacturer documentation for login user name and password. 11

12 8.4 Status Status submenu allows to automatically generate and send messages if temperature gets outside specified limits or one of the inputs change. User can tick which parameters should be monitored and reported. For this feature to work, settings must be correctly set in Network page. PCS200 has internal temperature sensor. External temperature is monitored only if external temperature sensor is connected to connector [11]. Digital inputs are located in connector [9]. 12

13 8.5 I/O control I/O control submenu display status of 2 relay outputs, 2 general purpose digital inputs and UPS state. Relay outputs can control external devices. To modify I/O description: Enter brief description in the text input area located near corresponding input/output. Press Comment button to save the information. Events log will display: A relay state change by user. Digital input trigered by external device. Power line status change is reported by UPS. 8.6 View configuration View configuration submenu allows user to choose number of subracks to be shown in SYSTEM MANAGEMENT page. This parameter defines how many devices should be scanned by Terra Bus. Recommendation: use only groups which are actually connected to the data bus. This improves scan time and performance. 13

14 8.7 Headend description User may save any information related to connected headend. A three files can be uploaded for the future disposal. File size is limitted up to 5 MB each. To upload file: Press Browse button. Locate file on the computer. Press Send button. Upload time depends on file size and network conditions. System displays confirmation message if file is uploaded successfully. To download file: Press in the button named Description #<1-3> <FILE>. Confirm file download. 8.8 Time/Date PCS200 internal battery-backed system clock can by adjusted by synchronizing with PC time in Time/Date submenu page by pressing button: SYNC. 14

15 8.9 Network To access web server it must be configured with proper TCP/IP settings. It can be done by: changing settings with onboard LCD panel filling up required values on the web page Network Device is shipped with settings: IP address: Netmask: If device is used not in the same subnet as the user s workstation, Gateway IP address is also required (e.g ). At least one DNS address should be supplied. If status reports are required (see Status page), then SMTP server and addresses must be supplied. 15

16 8.10 Users Administrator can setup new accounts by supplying new user name, password and the access level. Any user who has lower access level than administrator is unable to create new users. There are two user access levels, Administrator and User. User access level is prevented from accessing following functions: Upgrade module firmware Set default module parameters Add/delete/modify users View logs Upgrade PCS200 server firmware 8.11 View logs Any successful or unsuccessful login of existing user will be show in the log file. Login time and remote user s IP address are saved. Administrator can clear access log by pressing Clear ALL history. 16

17 8.12 Firmware update Firmware update allows user to upload and upgrade PCS200 server firmware supplied by manufacturer. PCS200 firmware version is printed on top of each page after serial number Restart Reboots PCS200 server LOGOUT Allows user to log out. 17

18 9 APPENDIX 9.1 Networking over GSM cellular data network Some remote locations where Terra Bus managed devices and PCS200 server is installed might not have Internet access. Then GSM data networking option could be used as alternative as long as remote location is covered with 3G/EDGE/GPRS data service by the cellular provider. It s recommended to use 3G or EDGE service to allow high enough data rates for comfortable PCS200 control. The user needs to obtain a SIM card with static IP address from local cellular operator. It might also be possible to use SIM card with dynamic IP address, then dynamic DNS service (e.g. could be used to provide symbolic domain name. But it s important that cellular network provider SIM card ISP public IP would match ISP local IP address, otherwise GSM router and PCS200 will not be visible and accessible from the Internet. In some cases this could be requested as extra service from cellular network provider. It is recommended to consult local network operator before ordering a SIM card or service. If user is located in the area without internet access, then similarly 3G/EDGE router could be used to access Internet and therefore gain access to PCS

19 No additional PCS200 configurations are necessary, it can be left with default network settings: IP: Netmask: Gateway: Following parameters must be configured in 3G/EDGE router: APN (Access Point Name) and phone number (*99#), this information is supplied by GSM network provider Router static WAN IP address, supplied by GSM network provider Router LAN settings: o IP: o Subnet: Router Ports forwarding to IP o 80 TCP o 81 TCP o 1000 TCP o o 2300 TCP possibly additional IP streaming ports if Video Monitor feature is used (not recommended because of high amount of network traffic and limited speed) Internal tests and step by step procedure is based on using RUT100-3G Mobile Router manufactured by Teltonika ( Although any other 3G/EDGE router with similar characteristics could be used too. RUT100 by default comes with LAN IP address of and DHCP enabled. Connect your PC to RUT100 for configuration, and login (default user: admin, password: admin01). Go to CONFIGURATION and enter APN and phone number. This information should be supplied by cellular network provider when you purchase a SIM card. 19

20 Then enter network settings as shown: Next add following ports to forward to IP : 80 TCP 81 TCP 1000 TCP 2300 TCP 20

21 Save all settings and reboot RUT100 router. Then connect RUT100 LAN port to PCS200 Ethernet port [14]. Enter provided static IP address (or dynamic DNS domain name) in the Internet Explorer address bar, and you should see PCS200 server startup screen. 21

22 TERRA UAB Draugystes str. 22, LT Kaunas, Lithuania Tel.: , fax:

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