Lahore University of Management Sciences. MGMT 322 Public and Nonprofit Management

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1 MGMT 322 Public and Nonprofit Management Spring 2013 Instructor Mohsin Bashir Room No. 212 Office Hours By appointment via Telephone 8412 Secretary/TA Saleem A. Khan TA Office Hours Course URL (if any) Course Basics Credit Hours 4 Lecture(s) Nbr of Lec(s) Per Week 2 Duration 2h Recitation/Lab (per week) Nbr of Lec(s) Per Week Duration Tutorial (per week) Nbr of Lec(s) Per Week Duration Course Distribution Core Elective Open for Student Category Close for Student Category Juniors and Seniors Freshmen and Sophomores COURSE DESCRIPTION There used to be a time in Pakistan when a fresh graduate from a leading university would not even consider a job outside of large corporations. Salaries in the public service jobs used to be prohibitively low for anyone that did not intend to make money through kickbacks. Similarly the idea of working for an NGO used to constitute barely anything more than volunteering during national crises. Employment in NGOs was considered to be sought by non-money-minded idealists rather than by meticulous career seekers. However there seems to be a change in the pattern. Hiring statistics from the past few years show that graduates from places like LUMS are finding employment in government and non-governmental organizations. The public sector in Pakistan is going through major reforms resulting in several new Government- or Government-owned organizations, better pay scales and hence better job opportunities. Similarly local and international NGOs have seen significant growth all around the globe and Pakistan has been no exception. Once again a larger presence of NGOs, international development organizations (UNIDO, UNDP, Oxfam etc) and bilateral government organizations (USAID, DFID, CIDA etc) promises a better and larger job market in the Pakistani nonprofit sector. With energy, security and political concerns stunting the growth of the business sector jobs, it is only logical that future LUMS graduates think seriously about landing Public and Nonprofit sector jobs. However management becomes quite a different ball park when things are not about making money. It is a world where public policy and development objectives drive organizational goals rather than share prices and bottom lines. A fresh graduate whose sole idea of organizational success is profit maximization might find this new world rather confusing. And that is where this course comes to the rescue. This course introduces future pursuers of careers in the Public and Nonprofit sectors to things they would need to understand in order to become successful at their new jobs. In addition to learning how Government organizations and different forms of Nonprofits are created and operated, they will also observe how management practices compare and contrast across different sectors. Learning these concepts will also benefit people that would consider continuing to graduate school for Public Administration/Policy, Development Studies or other related fields. The students will get to read and discuss texts written by some of the most recognizable names in the fields of Public and Nonprofit management (which does not hurt at all if you'd like to impress an interviewer or grad school application reader). The classes will be interactive and the theoretical readings will be complemented with discussion over a number of real life situations from Pakistan and around the globe.

2 COURSE PREREQUISITE(S) COURSE OBJECTIVES This course is designed for students interested in careers in the Public and Nonprofit sectors. It aims to help students understand the unique nature of organizations in these sectors, preparing them for jobs that await them in these organizations. It also aims to help students interested in pursuing graduate studies in Public and Nonprofit management by introducing them to fundamental theoretical concepts in these areas. Learning Outcomes Grading Breakup and Policy 1. To outline the distinctive characteristics of Government organizations and different forms of Nonprofit organziations such as Non-governmental organizations (NGOs), Civil Society Organizations (CSOs), International Governmental Organizations (IGOs) and Development Organizations (Dos). 2. To understand the role of management in the operations and services of Public and Nonprofit organizations. 3. To introduce basic skills required in managing these organizations, issues faced by entry level as well as senior employees, core values, and challenges faced by constant change. Assignments/Quiz(s): 15% Anywhere between 0-5 Quizzes will be fielded unannounced as reading spot checks. The grade will be shared with the assignments grade at the end of the course Assignment 1 will be a movie review. You will write in words how the movie projects the role of Public and/or Nonprofit managers in a city. You will do so by answering 3-4 specific questions that will be distributed during the movie session. Assignment 2 will be a group assignment. Again, specific details will be given in due course, but in general you ll do secondary research (book and internet review, no direct data collection) to draw comparisons between theoretical concepts and actual practices of Public management in Pakistan. Class Participation/Attendance: 25% Midterm Examination : 15% Group Project: 30% The project will consist of both secondary and primary research. You will conduct fieldwork and will perform some level of organizational analysis on a Public or Nonprofit organization. You will be graded mainly on how well you have applied your learning from the course to your empirical observations. You will be given some flexibility over the setting, scope and topic of the project. We ll start discussing ideas mid way through the course and you ll turn in a 500-word project proposal by session 20 and will present your findings along with a 5000-word project report by the second-last session. Final Examination: 15% Examination Detail Midterm Exam Yes/No: Yes Combine Separate: Duration: Preferred Date: Exam Specifications: TBA

3 Final Exam Yes/No: Yes Combine Separate: Duration: Exam Specifications: TBA ` Session Topics Required Readings Objectives/ Application Module 1: Introduction 1. Introduction to the course Introduction to organizations and management First five headings Classical Org. Theory to Organizational Structure on tional-theory.htm A review of the history of organizations in general. Understanding the need for and merits of studying Public and Nonprofit organizations. Wilson (1887) "The study of Administration" in Shafritz Introduction to Management in the Public Sector Introduction to Management in the Nonprofit sector Guest Speaker session: Jobs in The Public and Nonprofit Sectors in Pakistan Guest Speaker: Ambreen Waheed, Executive Director, Responsible Business Initiative Anheier, Ch-2 Lynn & Hill, Ch-1 Lewis, Ch-1 Anheier, Ch-1 Getting acquainted with the history and concepts of Public sector management. Understanding how the Government organization differs from the business organization. Getting acquainted with the history and concepts of Nonprofit sector management. Understanding how NGO management differs from business management. Linking the conceptual learning from previous sessions to the practical situation in Pakistan through hearing about the Government and Nongovernmental organizations in Pakistan and by interacting with the guest speaker who is very well versed with these sectors. Module 2: Organizational Environment and Structure Understanding the Government Organization Part 1- Structure Understanding the Government Organization Part 2- Public Policy Understanding Nonprofits Part 1: The Nonprofit Sector Denhardt & Denhardt, Ch-5 Johnson, Ch-6 Worth, Ch-2 Understanding the theoretical side of the Government organization. Being able to answer why the government organization exists. Understanding where the direction of the government organization comes from. Making sense of the very vast world of not-for-profit organizations. Learning about the scope, nature and legal status of different kinds of NGOs and other NGO-Like organizations.

4 Understanding Nonprofits Part 2: Key Concepts Lewis, Ch-2 Understanding the theoretical concepts regarding the organizational structure and function of Nonprofits. Movie Session - Batman: The Dark Knight Assignment 1 Distributed Review of the Movie Session Assignment 1 Due Bordering Fiction and Fact: Images of Public Servants in the Popular Imagination m/2011/09/mastracci-pat-net pdf Connecting popular culture with theory is not only an effective and fun way of understanding the application of theory, but is also a postmodern research technique in contemporary Public and Nonprofit management Module 3: Leadership and Human Resource Management Governing the government Organization Part 1: Government Executives Johnson, Ch-7 Understanding who runs government organizations and how. Governing the government Organization Part Johnson, Ch-8 2: Decision Making Governing Nonprofits Part 1: Governing Boards Worth, Ch-4 Understanding who runs Nonprofits and how Governing Nonprofits Part 2: Executives and Worth, Ch-5 Leaders Guest Speaker Session: Governing and Leading Public and Nonprofit Organizations Guest Speaker: Dr. Amjad Saqib, Executive Director, Akhuwat Pakistan Assignment 2 (Group assignment) distributed 16. Mid term exam Human Resource Management in Government 17. Part 1: Theories of Public Service HRM Human Resource Management in Government Part 2: Practice of Public Service HRM in 18. Pakistan Johnson, Ch-10 Linking the theoretical concepts studied in the previous sessions to practice in Pakistan by hearing from and interacting with a seasoned government official turned NGO leader. Understanding the fundamental concepts of Public Service HRM Applying the concepts to practice in a Pakistani perspective Group presentations for Assignment 2 due Human Resource Management in Nonprofits Part 1: Managing Staff and Volunteers Human Resource Management in Nonprofits Part 2: Performance Management 1-page Project proposals due Worth, Ch-9 Worth, Ch-6 Understanding the unique nature of managing people that are either not paid or are not working towards financial goals. Module 4: Financial Management 21. Managing Money in the Public Sector Johnson, Ch-9 Understanding the fundamentals of Public Budgeting and Finance. Managing money in The Nonprofit Sector Part Worth, Ch-13 Understanding how budgeting and 22. 1: Spending Money finance is done in different nonprofit settings. 23. Managing money in the Nonprofit Sector Part Worth, Ch-10 Understanding the fundamentals of 2: Making Money Donation marketing 24. Guest Speaker: Fundraising and Donation Worth, Ch-11 Learning about fundraising in

5 Marketing Guest Speaker: Salman Tahir, Marketing Manager, Namal Education Foundation Module 5: Inter-organizational Relationships practice with a Pakistani context. The guest speaker has successfully run marketing and fundraising campaigns for Shaukat Khanum and Namal Foundation Public Private Partnerships Johnson, Ch-4 Learning about the contemporary practices of public service delivery not only through government offices but also by collaborations with the private sector. Nonprofits and Interorganizational Relationships 27. Project Presentations 28. Project Presentations Lewis, Ch-6 Learning about the impacts of governmental, international and social pressures that are key to nonprofits. Textbook(s)/Supplementary Readings The texts may use several different aliases for the same concepts, depending on the country or even university of origin and preference of the writer; the concepts themselves remain the same at least at the level of this course. Public Management maybe referred to as Public Administration, Management of Government organizations, Public Service Management and so on. Similarly Nonprofit Management maybe referred to as Nonprofit Leadership, Third Sector Management, Voluntary sector management, Development sector management and so on. Selections from the following texts will be used throughout the course. I may recommend online resources as well especially if I feel that the core text is complicated or difficult to read: 1. Worth, M. J., Nonprofit Management: Principles and Practice, 2nd Edition, Sage Publishing. 2. Denhardt, Robert B. and Janet V. Denhardt, Public Administration: An Action Orientation, 6th Edition, Wadsworth Publishing. 3. Johnson, William C. (2009). Public administration: Partnerships in public service (4th ed.). Long Grove, IL: Waveland Press Inc. 4. Hill, Carolyn and Laurence E. Lynn Jr Public Management: A Three Dimensional Approach. Washington D.C.: Congressional Quarterly Press. 5. Shafritz, J.M. and Hyde, A. C., Classics of Public Administration. 7th Edition, Wadsworth Publishing. 6. Lewis, D., The Management of Non-governmental Development Organisations, 2nd Edition, Routledge. 7. Anheier, H. K., Nonprofit Organizations: Theory, Management, Policy, Routledge.