ACCIDENT REPORTING SUMMARY OF ACTION TO BE TAKEN

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1 ACCIDENT REPORTING SUMMARY OF ACTION TO BE TAKEN THE ACCIDENT BOOK INFORM GENERAL MANAGER INFORM MR. S.K. GIBBINS INJURED EMPLOYEE REPORT All employee accidents Employee unable to continue work on the same day INJURED PERSONS REPORT (NON-EMPLOYEE) F2508 AND SAME DAY All non-employee accidents All employee accidents resulting in an over 3-day injury All RIDDOR defined major injuries to employee / self employed working on premises (including as a result of physical violence) Employee or selfemployed person / or member of public killed or taken to hospital Incidents that result in a dangerous occurrence, not necessarily accompanied by an injury For employees only For employees only Employee injury Employee injury Non-Employee injury Non-Employee injury Page 1 of 5

2 1. INTRODUCTION The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) 1995 require employers to report workplace deaths, certain types of injuries, occupational health diseases and dangerous occurrences to the health and safety enforcing authorities within set (and relatively short) periods of their occurrence. In the case of hotel premises, the health and safety enforcing authority is the local environmental health department. The RIDDOR regulations are relatively complex and a summary of the types of accidents/incidents/dangerous occurrences and occupational health illnesses, which are reportable to the enforcing authority, are detailed on the following pages for information and guidance. The General Manager is responsible for ensuring that the correct procedures for the recording and reporting of all workplace deaths, injuries, occupational health diseases and dangerous occurrences are followed. In the absence of the General Manager, the Duty Manager is deemed responsible. 2. ACCIDENT REPORTING PROCEDURES The procedure detailed below must be followed for all workplace deaths, accidents, dangerous occurrences and near-miss incidents that occur at the hotel: 2.1 If appropriate, call the Emergency Services (ambulance, fire) and/or a qualified First Aider to the injured person or accident scene. 2.2 If the incident is reportable (or if you are not sure whether a particular incident is reportable) under RIDDOR (see following pages) immediately inform the General Manager/Mr. S.K. Gibbins ( ). Complete the Form F2508 and then: 2.3 the Health and Safety Executive Incident Contact Centre on: and confirm details of the incident to them. You will receive a reference number and a confirmation of the incident within 2 weeks. Do not contact your local Environmental Health Officer to report the incident. The HSE Incident Contact Centre will do this for you. Page 2 of 5

3 3. If an cannot be made to the Incident Contact Centre then you can report on line, telephone, post or fax a report of the F2508. You will not receive any confirmation from the ICC: Tele: (Monday to Friday 8.30 am to 5.00 pm) Fax: Report on Line: Post: HSE RIDDOR Incident Contact Centre, Caerphilly Business Centre, Caerphilly. CF83 3GG 4. For very serious accidents (e.g. deaths, amputations, accident causing unconsciousness, fire, explosions or structural collapse), do not disturb the incident scene until the health and safety enforcement authorities have been informed. 5. For incidents involving employees, complete the hotel accident book and an Injured Employee Report. 6. For incidents involving all other persons (guests, visitors, contractors), complete an Injured Persons Report (non-employee). 7. Always investigate the cause of the incident. 8. Review formal risk assessments and safe systems of work to prevent a recurrence of the incident. Page 3 of 5

4 Summary of Injuries, Diseases and Dangerous Occurrences which require reporting under RIDDOR The death of any person as a result of an accident arising out of or in connection with work. 2. Any person at work suffering a major injury as a result of an accident arising out of or in connection with work. In this context major injury is defined as: any fracture other than to fingers, toes or thumbs; any amputation; dislocation of the shoulder, hip, knee or spine; loss of sight from an eye; a chemical or hot metal burn to the eye or penetrating injury to the eye; any injury resulting from an electric shock or electrical burn leading to unconsciousness or requiring resuscitation or admittance to hospital for more than 24 hours; any other injury: - leading to hypothermia, heat-induced illness or to unconsciousness, - requiring resuscitation or - requiring admittance to hospital for more than 24 hours loss of consciousness caused by asphyxia or exposure to a harmful substance or biological agent; acute illness requiring medical treatment or loss of consciousness resulting from absorption of any substance by inhalation, ingestion or through the skin. 3. Any person at work is incapacitated from his/her normal work for 3 or more days (excluding the date of the accident but counting days not normally worked e.g. weekends) due to an injury sustained from an accident at work. 4. Any person not at work (i.e. guests, contractors, etc.) who suffers an injury as a result of an accident arising out of or in connection with work and the injured person(s) is taken to hospital for treatment (by whatever means) in respect of that injury. 5. A specified disease or dangerous occurrence. The list of diseases and dangerous occurrences detailed in Regulations is very comprehensive and the following represents only those reportable events, which are considered likely to occur in a hotel: DANGEROUS OCCURRENCES collapse of a lift/lifting machinery; failure of a pressurised system which has the potential to cause death; plant or equipment coming into contact with an overhead electric line in which the voltage exceeds 200 volts. fire or explosion resulting in stoppage of plant or equipment for more than 24 hours or which has the potential to cause death; collapse or partial collapse of scaffolding; damage or disruption to a pipeline. REPORTABLE DISEASES repetitive strain injuries e.g. computer keyboard work; bursitis of joints caused by physically demanding work; carpal tunnel syndrome use of hand held vibrating tools; hand-arm vibration syndrome use of hand held tools; Legionellosis; Leptospirosis contact with rat urine/faeces; Hepatitis; Tetanus; chemical poisoning; occupational dermatitis; occupational asthma. Page 4 of 5

5 3. VIOLENCE AT WORK The definition of violence at work is: Where an employee is injured at their place of work, in connection with work activities, by an employee or non-employee. If the injury falls within the RIDDOR defined injuries, it would then need to be reported. Examples of violence at work * A Bar s Manager is injured refusing to serve a drunken customer. * A Receptionist is injured by the Head Receptionist in a dispute over working hours. * The Maintenance Engineer is injured by a Contractor because of preventing work to be carried out. Example of Injuries which are not reportable under violence at work * The Head Chef injures the Commis Chef over a dispute about going out with the Head Receptionist. * The General Manager injures the Deputy Manager regarding comments made about his driving skills. * The Night Porter injures the Duty Manager in a discussion about football. 4. RISK ASSESSMENT AND SAFE SYSTEM OF WORK Unfortunately this day and age, it has become more frequent that employees may be dealing with aggressive or violent customers. Consideration should be given when looking at duties carried out by employees if they are likely to be in a situation on dealing with violent or aggressive customers. A risk assessment and safe system of work must be in place and training given to those employees who are at risk. As a minimum, there should be risk assessment and safe systems of work for employees who work in the Bar, Duty Manager, Receptionists and lone workers such as Night Porters. Page 5 of 5

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