Who are we and what do we do?

Transcription

1 CLIENT BROCHURE

2 Who are we and what do we do? Freelancers On Demand is an agency-managed freelancer recruitment service. We re completely committed to enabling businesses access to pre-qualified, talented and experienced freelancers who work remotely. You simply tell us what skills you require and for how long and we match you with one or more of our expert freelancers. All freelancers are UK-based, self-employed professionals who work with clients remotely, either from home or a virtual office. All are educated to degree level or above and are considered experts in their field, with 10+ years industry experience.

3 Why Freelancers On Demand? A note from Scott Owens, Founder of Freelancers On Demand Having worked with a lot of start-ups, SMEs and business support agencies I knew they had a number of challenges when it came to resourcing and growing their business. They did not have the budgets, or necessarily the desire, to directly employ specialists in key areas. Instead they preferred to dip in and out using specialist freelancers when needed. This helped them expand their remit and bid on proposals that required multiple skill sets. It also helped them plan ahead with budgeting as freelancers would quickly provide quotes in advance of starting the work.

4 Watch our short video to learn why more and more businesses are using freelancers Click the button below to be redirected to the video

5 How do freelancers differ from traditional employees? Expertise freelancers work with a wide variety of clients across a spectrum of sectors. They bring that experience and knowledge with them when they work on your project. Motivation freelancers are self-employed and entrepreneurial. They know the best way to grow their business is to provide top quality work and deliver it quickly & efficiently. Problem Solving freelancers are used to thinking on their feet and taking ownership of problems to ensure successful completion of a project, even if things don t always go to plan. Project Management all our freelancers use Gantt charts to map out key deliverables and deadlines to ensure your project stays on track. Strategic Thinking our freelancers often bring a new perspective and are happy to put forward their ideas on the best way to develop your offering. Flexibility freelancers are often happy to work evenings and weekends to ensure their clients hit that tight deadline.

6 The True Cost of a New Employee in their First Year The following infographic highlights the true, and often hidden cost (financial and otherwise), of a new employee in their first year. Costs will vary by sector and seniority. In this example we have used the scenario of hiring a new mid-level employee on a starting salary of 30,000. 6,000 3,107 1,500 1,500 5 weeks 500 Recruitment agency fees Class 1 NICs Employer pension contributions 3 days of external training Typical holiday allowance for a new mid-level employee Share of general overheads (20% of total salary industry standard) (13.8% on earnings above earnings threshold) (6% on earnings above earnings threshold) including travel and accommodation costs (rent, rates, building maintenance, utilities, telephone, insurance etc) 28 weeks Time for a new employee to reach optimum productivity 2,000 Workstation equipment, software licences and IT support 1,000 Administrative overheads 9 days Number of sick days an average employee has in a year 25% Employees who leave in their first year 767 Management time spent interviewing candidates (Oxford Economics 2014) (HR, payroll, secretarial, appraisals etc) (PwC 2013) (SHRM 2014)

7 Freelancer Skill Areas Click on the links to learn more Accounting and Finance Admin Support Copywriting Design and Creative Human Resources Market Research and Surveys Marketing and PR Presentations Proposal and Bid Writing Report Writing Statistical Analysis Translation Telemarketing and Telesales

8 Why Use Us? Our freelancers can be used to bring in skills that you know are missing from your business, fill a temporary hole in your workforce or help you to level out the peaks and troughs that happen in every business. Here are the main reasons why Freelancers On Demand is the right choice for your business and which lie at the heart of all we do for you: Cost effective we do not charge upfront fees and can even provide quotes & estimates ahead of your project. Response Speed our national network of expert freelancers are ready and willing to take on new client projects within a couple of days. Simplicity you don t need things to be complicated and nor do we, so our process is transparent, streamlined and simple. We set up an inception call between you and your freelancer so you can get to know each other and you can tell them about what your business needs so that things can get moving. No fuss once you commission a freelancer we will send you the contract which you can sign online and send back to us in minutes. If you want to continue using your freelancer after the job is completed just let us know and we will organise everything to make that happen. Accessible because our freelancers are, individually, specialists in certain disciplines you may require the services of more than one if your needs are complex. You can build a virtual team with all of the skills required to ensure that your targets are met within deadline. Personal touch we are an agency managed service and our Freelancer Charter requires all of our freelancers to set up regular call appointments with their clients. Similarly, if you wish to discuss your freelancer, pass feedback to us, or want to know about the process we re on hand to take your call. Ownership our freelancers are selected not only for their expertise and professionalism, but also for their ability to communicate well and to manage projects effectively so that objectives are met smoothly and on time.

9 Process for working with a freelancer 1. Fill out our short briefing form and tell us the skills you require 2. We send you the profiles of a selection of available freelancers who match your criteria 3. You select the freelancer you like the look of most and we set up a call so you can get to know the freelancer 4. Once you are happy we set up the job and the freelancer communicates directly with you via , phone and video conference 5. We continually check in with you to find out how a project is going and if you are happy with the freelancer 6. Once the project is complete we send you an invoice and a client satisfaction survey to provide feedback on the freelancer

10 Overview of Terms and Conditions Contracts can be set up by the hour, task or on a retainer basis For hourly or retainer jobs freelancers are responsible for logging their own hours and updating the client on a weekly basis Clients are required to provide clear briefings and ensure that all the facts given about the project are accurate. We will co-operate fully with you and use reasonable care and skill to make the project outcome as successful as is to be expected Clients must provide at least two points of contact for the freelancer in case of unexpected absence which could delay a project Freelancers are only permitted to communicate with clients by using address All freelancers sign a Non-Compete Agreement which does not permit them to contact the client outside of Freelancers On Demand for at least 12 months All freelancers are self-employed, educated to degree level or above, have a minimum of 10 years industry experience and reside in the UK Clients may request to see examples of a freelancers work, copies of their educational achievements, references or testimonials If there is a dispute we look at all the evidence, including communication and work submitted to understand if it is in line with the initial brief If we feel the freelancer does not have the skills to complete the project we will not charge you for work already conducted and we will source an alternative freelancer to complete your project There are no upfront or administrative fees - payment is made directly to Freelancers On Demand and invoices should be paid within 14 days of issue All invoices are subject to 20% A full Service Agreement will be sent to clients before commencement of the project

11 Contact Freelancers On Demand Regent's Court Princess Street Hull HU2 8BA Request a freelancer please fill out our briefing form Company number: VAT Registration number: