NABERS Waste for offices Data Collection Guidance Document

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1 Table of Contents 1 Introduction Requirements for Completing an Assessment Data Required Total Materials Generated Data Data Required Audit Locations Audit Frequency Tenancy Rating Total Materials Generated Data Base Building and Whole Building Ratings Total Materials Generated Data Exclusions Audit Outputs - Total Materials Generated Data Process Summary Recycling Generated Data Data Required Audit Locations Audit Frequency Tenancy Rating Recycling Generated Data Recyclable Materials Recovery Base Building Rating Recycling Generated Data Whole Building Rating Recycling Generated Data Treatment of Contamination in Recycling/Re-use Streams Exclusions Audit Outputs Recycling Generated Data Process Summary Definitions and Interpretations Definitions Treatment of Contamination in Recycling Example Appendix 1: Information checklist for NABERS Waste accredited ratings Issue Date: May 2009 Page 1 of 24 Version 3.1

2 1 Introduction The following is a list of changes incorporated into this document over the previous version. Section Description Version All through document All through document Document title changed to NABERS Waste for offices Waste Audit Guidance Document. Reference to the Australian Building Greenhouse Rating (ABGR) replaced by NABERS Energy Third paragraph added Fourth paragraph added Treatment of Contamination in Recycled Generated section added Interpretation section replaced by Treatment of Contamination in Recycling Example. Title Updated document name to NABERS Waste for offices: Data Collection Guidance Document Fourth paragraph added. Amended the method to measure the contaminants in the recycling stream by calculating the average percentage of contamination from the 3rd and 8 th day audit and deducting this from the total recyclable amount. 7.2 Amended the methodology to measure the contaminants in the recycling stream by calculating the average percentage of contamination from the 3rd and 8 th day audit and deducting this from the total recyclable amount. Appendix 2 Worked example amended to reflect the updated methodology to calculate the percentage of contamination in the recycling stream This Guidance Document has been developed to assist those parties who are performing waste audits for the purposes of providing data required for an accredited National Built Environment Rating System Waste (NABERS Waste) for office buildings rating referred to as sub-contractors within this document. In addition, this document can be used to assist in sourcing more accurate data for self-assessments. NABERS Waste is a voluntary initiative for office tenants and buildings around Australia with an easy to understand benchmark of their operational waste disposal practices and associated impacts on the environment. A NABERS Waste accredited rating can be applied to three distinct and different situations: Issue Date: May 2009 Page 2 of 24 Version 3.1

3 Tenancy Base Building Whole Building Covers the mass of total materials generated in spaces within a building occupied by a single tenant and under the control of that tenant. This includes garbage, recycling, and other specialised recycling paths (e.g. toxics, fluorescent tubes, secure recycling, etc). A Tenancy rating also considers the recycling efforts of tenants, by rating its recovery of recyclable materials. Covers the recycling rate of all office spaces within a building and measures parameters that are under the control of the landlord or base building (ensuring that, for example, the recycling separated by tenants is being managed appropriately i.e. recyclable materials leaving the dock in their appropriate recycling processing streams). Essentially a combination of the above. Covers the mass of total waste generated by the building and all of its office tenants, and the recycling rate of the buildings waste and recycling infrastructure where the tenant is the owner and/or has control of all services, or the building owner/manager are working in conjunction with all their tenants. This document only provides guidance for sub-contractors appointed by Accredited Assessors to collect the required waste audit data (total waste generated, recycling generated and contamination of recyclables) that contributes to the tenant/building rating. This information alone is not enough to complete an accredited rating. A valid accredited rating must have been performed to promote the environmental performance of the tenancy and/or building to clients, staff, tenants and stakeholders using the NABERS Waste logo. Only an Accredited Assessor to the NABERS scheme is able do this. An accredited rating involves applying a strict Validation Protocol to collected operational data, to ensure that offices around the country are rated consistently and fairly. The Validation Protocol represents the intellectual property of the scheme and is not a publicly available document. The aim of this Guidance Document is to facilitate the collection of the waste audit data in a consistent manner to the requirements of the Validation Protocol. This document is intended to cover the majority of office buildings. However, in the event that a particular premises or situation is not covered by the rules contained herein, the Accredited Assessor is required to contact the National Administrator to request a specific ruling. Section 5 of this document includes the Definitions and Interpretations of the vocabulary used. 2 Requirements for Completing an Assessment The NABERS Waste for offices scheme is for offices, and buildings containing offices. This includes all facilities provided in the building for the exclusive use of the office space occupants. NABERS Waste is intended as a comparative tool between office buildings and where possible will exclude areas, services, functions and waste parameters that are associated with non-office activities. Therefore NABERS Waste does not include areas, and the associated waste generated from functions such as: Sporadic waste such as refurbishments or construction, Retail spaces, Issue Date: May 2009 Page 3 of 24 Version 3.1

4 Areas for use by the general public, Public car parks, or Major functions primarily serving non-building occupants or non-office uses (e.g. telephone exchanges or computer suites serving external networks, laboratory equipment, specialist communications equipment, etc). These spaces are dealt with by the exclusion of waste generated and recycling rate data as detailed later in this Guidance Document. 2.1 Data Required This table is a summary only and is to be used as a guide. More detailed information is available in the appropriate Sections. Data Tenancy Rating Base Building Rating Whole Building Rating Number of Occupants Computer count Not required Computer count Total Materials Generated Yes Used only to inform Recycling Generated Recycling Generated Yes Yes Yes Yes The collection of waste performance data to support a NABERS Waste rating has its foundation around a site visit in order to conduct quantitative measurements. The stages to completing the Accredited Assessment are: - Plan and organise the assessment: Inform client of requirements. Gather preliminary data where available. Arrange a suitable time and location/s for the audit. - Undertake a site visit to conduct quantitative measurements. - Collate data. - Enter relevant data into the assessment spreadsheet. - Determine the final star rating from the web tool. It is important that the Accredited Assessor and their appointed sub-contractor understand who is responsible for each of the above stages prior to commencing the rating and any associated waste performance data collection. While the sub-contractor can only collect the waste performance data (i.e. quantitative measures), they should be involved in the initial stages of planning and organising the assessment, and the site visit to assess suitable locations and approaches to conducting the audit. For compliance purposes, it is always necessary to use 100% accurate information. Estimates (mathematical or otherwise) are not allowed for in the collection of waste performance data. Issue Date: May 2009 Page 4 of 24 Version 3.1

5 3 Total Materials Generated Data 3.1 Data Required The Accredited Assessor is responsible for the overall coordination of the NABERS Waste Performance Rating. This rating tool requires a relatively high level of technical skill. The Accredited Assessor should have a background in building and waste auditing. A sub-contractor may be used for the total waste generated and recycling generated data required for a rating, if the Accredited Assessor instructs the sub-contractor on the compliant methodology as outlined by the VP. Cleaners can be appointed as sub-contractors by the Accredited Assessor, provided the assessor has confidence in their experience and ability to perform the data collection in an accurate and timely manner. Use of third-party data, beyond the data gathered by a sub-contractor appointed by the Accredited Assessor, may be allowed if it meets the requirements outlined under the Validation Protocol (i.e. within rating period, frequency, coverage, inclusions/exclusions, etc). In the instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the treatment of a particular data set, they are required to contact the National Administrator for clarification or a ruling. Nevertheless, the Accredited Assessor is the responsible party who completes and finalises the rating assessment. The Accredited Assessor is not allowed to use the appointed sub-contractor to gather any other rating data beyond what is required for gathering total materials generated and recycling generated data. Tenancy Base Building Whole Building Mass of day-to-day office total materials generated within the tenancy, including: - Garbage (i.e. waste going to landfill). - General recycling (e.g. appropriate paper, plastics, metals, etc). - Specialised recycling (e.g. secure paper, computer equipment, etc). - Organics recycling (e.g. vermiculture or composting, etc). - Re-use & Re-manufacturing (e.g. toner cartridges, etc). As per Whole Building rating, but only used to inform the recycling rate outlined in Section 5. Mass of day-to-day office total materials generated within the building (i.e. combination of all tenancies and base building generation), including: - Garbage. - General recycling. - Specialised recycling. - Re-use & Remanufacturing. Note: A Base Building rating, while requiring an assessment of the total mass of total waste generated to determine the recycling rate, is only rated on its recycling rate performance. The collection of total materials generated data requires an assessment of all day-to-day office related materials (see Section 6 for definitions and interpretations) generated by a tenant, or all Issue Date: May 2009 Page 5 of 24 Version 3.1

6 tenancies and the base building, depending on the type of rating being conducted (i.e. Tenancy or Whole Building ratings). The party collecting total materials generated data must ensure that the assessment captures the disposal and accumulation of appropriate waste streams within the audit period specified below, not just those streams leaving the space within the audit period. The total materials generated figure is based on, but not limited to, an assessment of the following day-to-day disposal & recycling streams and their possible contents (i.e. this is an indication of waste streams that need to be weighed, not what needs to be individually quantified): Garbage stream (assumes non-recyclable/re-use characteristic): Miscellaneous packaging (e.g. plastic bags, polystyrene, plastic food wrap, PVC). Putrescibles not being re-used (e.g. non-compostable food waste, chop sticks). Contaminated paper (e.g. coffee cups, paper food bags, used tissues). Stationary (e.g. pens, paper clips). Ceramics (e.g. coffee/tea mugs). Light bulbs and fluorescent tubes. Dry batteries. Miscellaneous (e.g. textiles, rubber bands, aluminium foil, liquid, paints). General recycling stream: Office paper. Newspapers and magazines. Cardboard packaging. Recyclable plastics (e.g. PET/HDPE drink bottles). Recyclable glass (e.g. drink bottles). Steel (e.g. cans). Non-ferrous metals (e.g. aluminium drink cans). Specialised recycling stream: Secure office paper. Electronic equipment. Fluorescent tubes. Organics recycling stream: Vermiculture. Composting. Re-use & Re-manufacturing stream: Toner cartridges. Electronic equipment. The total materials generated assessment within a NABERS Waste rating does not make judgements on the suitability or acceptance of the contents of any particular waste disposal stream going to landfill / disposal (e.g. dry batteries, paints, etc in the garbage disposal stream). The total materials generated section of a rating is only concerned with the total materials generated mass in each stream within the rated space. It is beyond the scope of NABERS Waste to take action on the presence of inappropriate contents within the assessed waste disposal streams being disposed of in landfills, or any other non Issue Date: May 2009 Page 6 of 24 Version 3.1

7 recycling/re-use application. In addition, some waste may be found in a number of different disposal paths, whether appropriate or otherwise (e.g. fluorescent tubes may occur in specialised recycling or garbage streams). In the instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the inclusion or treatment of a particular disposal stream treatment under a NABERS Waste rating, they are required to contact the National Administrator for clarification or a ruling Audit Locations The specific location of where data will be collected will depend on the rating type. The principle to be applied is that the material is to be audited (weighed) as it leaves or would leave an imaginary boundary around the space being rated, or a more convenient location that captures the same information. This also includes material that is stored in the space and is destined to leave the site but possibly not during the audit period. For example secure paper or toner cartridges may be stored or accumulated for a month before it is collected but must still be audited. The important consideration is that material is audited as it leaves the space (or would leave the space if an alternative location is used), therefore if the material is re-used within the space then it is not audited. Examples of this may be single sided paper re-used in copiers or cut up for note pads, or for green waste composted on-site and used on plants or gardens. For example, a Tenancy rating will need to ensure that the above waste disposal streams are captured within the data collection audit. This may involve either an audit (i.e. weighing) of these streams within the office space/s (ensuring that no streams are missed), or auditing these streams as they leave the tenancy (possibly in the lift lobby) when collected by cleaners or contractors. It is not recommended that the audit be done at the main loading dock since extreme care should be taken that no other tenant s waste is included. It would be appropriate to conduct the waste audit for Base Building or Whole Building ratings in a centralised location such as the loading dock where the building s waste is consolidated. However, consideration needs to be given to waste disposal paths in addition to these centralised areas (e.g. secure recycling, toner cartridge collection, fluorescent tube collection, etc). Care should be taken if there is general public access to the loading dock to ensure that no other building s waste is included. The Accredited Assessor in preparing for the rating must possess floor plans to understand the layout of the floors in order to determine the final locations for any waste audits. These locations, whether centralised or decentralised, will need to be confirmed by a site inspection, and the plans marked with the locations of each sampling point for auditing and record keeping purposes. The final locations for the waste audit/s will be selected by the Accredited Assessor and not the Client. In the circumstances of a Base Building rating where tenant floor plans are not available, the assessor must draft up some alternative that displays the final locations for any waste audits. If the client prohibits access to any area for any reason this must be noted on the record of assessment (Validation Protocol Spreadsheet) Audit Frequency A single waste audit frequency is available to determine the total materials generated data for both Tenancy and Whole Building ratings. The waste audit data is used to represent the previous 12- Issue Date: May 2009 Page 7 of 24 Version 3.1

8 months of waste management performance. The total materials generated and recycling rate data must be collected from the same waste audit if both data sets are required. Waste Audit Frequency Daily over ten (10) consecutive working days The above waste audit frequency is defined as follows: Daily over ten consecutive working days: A single day of waste generation is to be sampled on each consecutive working day totalling 10 samples. The audit must represent consecutive working days between Monday and Friday (i.e. no weekends, or public holidays are to be included in the audited days), allowing fair comparisons between different sites throughout Australia. The 10 days must not include unusual operational characteristics (e.g. must have greater than 75% of full time equivalent staff who normally occupy the rated space present during the audit period). The waste audit cannot occur in the following periods, and cannot start before and end after any of the periods (the audit must be continuous): o Two weeks before or after the end of the financial year; or o Within public school holiday periods relevant to the jurisdiction in which the rating occurs; or o Within January and February; or o In the last two weeks of December Tenancy Rating Total Materials Generated Data The amount of total materials generated is determined by weighing all day-to-day disposal streams as it leaves (or would leave) the tenancy, is accumulated within the tenancy over the audit period, or a combination of the two (depending on the circumstances within the space). This figure must include all recycling/re-use streams. The final figure of the total waste generated audit data must be in kilograms per day (kg per day) for the whole tenancy being rated. The audit must capture only the total materials generated by the tenancy for that specific day in which the audit is occurring. The party collecting the total materials generated data must ensure that the data collected for each day represents only a single day s worth of materials generation for that tenancy, or the tenancies and base building. This means that the party conducting the audit, whether it is the Accredited Assessor or an appointed sub-contractor, must ensure that all disposal streams are clear of any previous waste generated prior to the audit period, or if that is not possible, the prior weight is known and not included in the audit data. Alternatively, a tare weight can be derived for each disposal receptacle to allow the quantification of any materials being accumulated over the audit period. Likewise the total materials generated data collection party must weigh any accumulated materials (e.g. toner cartridges) prior to commencing Issue Date: May 2009 Page 8 of 24 Version 3.1

9 the audit to allow the quantification of any accumulated materials within the audit period Base Building and Whole Building Ratings Total Materials Generated Data The total materials generated figure is determined by weighing all day-to-day disposal streams as it leaves (or would leave) the building, is accumulated within the building over the audit period, or a combination of the two (depending on the circumstances within the space). This figure must include all recycling/re-use streams. The audit must capture the day s total materials generated by the base building and all of the buildings tenants. The final figure of the total materials generated data audit must be in kg per day for the whole building. The party collecting the total materials generated data must ensure that the data collected for each day represents only a single day s worth of materials generation for that building, or the tenancies and base building. This means that the party conducting the audit, whether it is the Accredited Assessor or an appointed sub-contractor, must ensure that all streams are clear of any previous materials generated prior to the audit period, or if that is not possible, the prior weight is known and not included in the audit data. When conduction a base building rating, the party conducting the audit must ensure to include only materials for which the base building is responsible. This means that if a particular tenant is responsible for their own secure paper recycling, for example, this recycling stream is not included in the base building total material generated data. Alternatively, a tare weight can be derived for each disposal receptacle to allow the quantification of any materials being accumulated over the audit period. Likewise the total materials generated data collection party must weigh any accumulated materials (e.g. toner cartridges) prior to commencing the audit to allow the quantification of any accumulated materials within the audit period Exclusions Materials generated from non-office activities that are not for the exclusive use of the building s occupants, such as gyms, cafes, or retail areas, does not need to be included in the rating assessment of the tenancies/buildings waste generation. These streams may only be excluded under the following circumstances: The excluded materials must be located in an independent disposal receptacle. For example, if the assessor wishes to exclude retail materials from the office materials generated data they must ensure that the bin containing the retail materials does not contain any office materials. The assessor (or appointed sub-contractor) is not allowed to sort the materials in a single receptacle into the relevant retail and office streams before weighing is conducted. In the instance of a bin containing both accountable (office) and excludable (e.g. retail) materials, the assessor is required include the whole bin weight within the total materials generated data for the rating (i.e. the assessor is not allowed to exclude the retail waste from the office waste if mixed in a single receptacle). It is important for the assessor to ensure that they understand how the building s waste materials are being consolidated by the cleaners before commencing the rating. In a building that has both retail and office streams collected from a single dock for example, the assessor is required to speak to the buildings cleaning contractors prior to commencing the rating to understand how they consolidate each materials stream, and determine whether it is reasonable to conduct the rating under the current practices. Issue Date: May 2009 Page 9 of 24 Version 3.1

10 Essentially, excludable materials streams need not be accounted for in the tenancies/buildings waste audit once they have been identified (i.e. do not audit these ineligible streams and then exclude). The determination that a materials stream is eligible for exclusion must be supported by documentation. All of the building s materials streams must be clearly designated on a map or floor plans indicating each streams location and eligibility, based on a site visit and discussions with building/tenancy manager and/or cleaners. This record must be held by the assessor for auditing purposes. Sharps and bathroom waste do not need to be included in the rating assessment of the waste generation. These are usually very small percentages of waste generation, and there may be OH&S issues related to the auditing of such streams. If these are present but not included the Accredited Assessor must record the details of the situation but not necessarily the weights. Any other hazardous materials that are present on site and should normally be included in the rating may be treated differently but the assessor must contact the National Administrator prior to the audit to confirm the size and nature of the waste stream. Total materials generated data collection must capture services provided exclusively for the tenants such as child minding areas, kitchens, printing rooms, gymnasiums, and meeting/conference rooms. In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the inclusion or treatment of a particular stream, the Accredited Assessor is required to contact the National Administrator for clarification or a ruling Audit Outputs - Total Materials Generated Data The Total Materials Generated data derived from the waste performance audit conducted by the appointed sub-contractor must provide the following outputs in their relevant units. This data is then entered into the rating spreadsheet by the Accredited Assessors. The rating spreadsheet is only available to Accredited Assessors, not sub-contractors or the public. 1. Table displaying the daily mass (kg per day) of materials (disposal streams and recycling/reuse streams) within each receptacle or point of accumulation for each eligible disposal stream within the rated space, and/or the mass (kg per day) of consolidated materials for each disposal stream as they leave the rated space (e.g. as the materials leave the tenancy each day, or within loading docks for Base Building ratings). 2. Table displaying the total mass (kg per day) of all day-to-day materials generated per day for the rated space, totalling 10 separate daily samples. See section 5.2 for an example. Issue Date: May 2009 Page 10 of 24 Version 3.1

11 3.2 Process Summary Note: The following process flow chart is intended as a guide to the general method of producing a rating. It does not show every decision to be made or all rules to follow. It is not to be used as a guide to interpretation. If there is any uncertainty over interpretation or procedures then the written word will always take precedence. Figure 4-1 Process to determine the total materials generated data for ratings. Determine the materials generated. Arrange contact with relevant cleaning contractors and tenant/building manager/s. Confirm all accountable and excludable streams and their location within the tenancy/s or building. Is it possible to conduct a waste audit i.e. space, access to all accountable streams, etc? Yes Conduct waste audit to determine the waste generated data for use in the rating. No No rating possible, contact the National Administrator to discuss further. Issue Date: May 2009 Page 11 of 24 Version 3.1

12 4 Recycling Generated Data 4.1 Data Required Tenancy Base Building Whole Building Percentage of waste recovered for recycling, determined from: Percentage of waste diverted from landfill, determined from: Percentage of waste diverted from landfill, determined from: Mass of day-to-day office recyclable and/or re-usable material collected for diversion from landfill / disposal resulting from the appropriate use of recycling systems by a certain tenancy, including but not limited to: - General recycling (e.g. appropriate paper, plastics, metals, etc). - Specialised recycling (e.g. secure paper, computer equipment, etc). - Organics recycling (e.g. vermiculture or composting etc) - Re-use & Re-manufacturing (e.g. toner cartridges, etc). Mass of day-to-day office recyclable and/or re-usable material diverted from landfill / disposal via their appropriate recycling streams by the base building, including but not limited to: - General recycling (e.g. appropriate paper, plastics, metals, etc). - Specialised recycling (e.g. secure paper, computer equipment, etc). - Organics recycling (e.g. vermiculture or composting, etc). - Re-use & Re-manufacturing (e.g. toner cartridges, etc). Mass of day-to-day office recyclable and/or re-usable material diverted from landfill / disposal via their appropriate recycling streams by the base building and all of its occupants, including but not limited to: - General recycling (e.g. appropriate paper, plastics, metals, etc). - Specialised recycling (e.g. secure paper, computer equipment, etc). - Organics recycling (e.g. vermiculture or composting, etc). - Re-use & Re-manufacturing (e.g. toner cartridges, etc). Note: A Base Building rating, while requiring a comparison of both the total waste generated and recycling generated data to determine the recycling rate, is only rated on its recycling rate performance. Note 2: While a Whole Building and a Base Building are rated on their Recycling Efficiency the Tenancy is rated on its Recyclable Materials Recovery. For the purposes of a NABERS Waste rating, recycling and re-use streams are both considered as recycling with regards to calculate the ratings recycling rate. A NABERS Waste accredited rating requires assessors to account for all day-to-day materials generated (see Section 6 for definitions and interpretations) by the base building, or all tenancies and the base building (Whole Building rating), to determine the recycling rate. Whether performing a Tenancy, a Base Building or Whole Building rating, the Accredited Assessor assesses the same disposal streams to determine the buildings recycling generated data as those assessed when collecting total materials generated data. While a Whole Building and a Base Building are rated on their Recycling Efficiency the Tenancy is rated on its Recyclable Materials Recovery. The recycling generated data is based on, but not limited to, an assessment of the following day- Issue Date: May 2009 Page 12 of 24 Version 3.1

13 to-day recycling streams and their possible contents for comparison to the total materials generated mass (i.e. this is an indication of recycling streams that need to be weighed and assessed for contamination, not what needs to be individually quantified): General recycling stream: Office paper. Newspapers and magazines. Cardboard packaging. Recyclable plastics (e.g. PET/HDPE drink bottles). Recyclable glass (e.g. drink bottles). Steel (e.g. cans). Non-ferrous metals (e.g. aluminium drink cans). Specialised recycling stream: Secure office paper. Electronic equipment. Fluorescent tubes. Organics recycling stream: Vermiculture. Composting. Re-use & Re-manufacturing stream: Toner cartridges. Electronic equipment. The recycling generated assessment within a NABERS Waste rating does make judgements on the suitability of the contents of recycling/reuse streams (e.g. non-recyclable materials within recycling/re-use streams). The rating only benchmarks the appropriate materials disposed of or accumulated in each designated recycling/re-use stream. NABERS Waste does not take action on inappropriate contents within the general waste streams (e.g. if recyclable material is disposed of in a waste stream it is assumed it will go to landfill). NABERS Waste recognises that many office buildings may not offer or utilise these recycling streams. The above list is not exhaustive, it has been provided to assist the Accredited Assessor to consider the various streams that may be encountered. See Section 6.2 Interpretations for a description of the treatment of contaminants in various waste disposal streams within the waste audit. In the instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the inclusion or treatment of a particular waste disposal stream treatment under a NABERS Waste rating, they are required to contact the National Administrator for clarification or a ruling. Issue Date: May 2009 Page 13 of 24 Version 3.1

14 The following items are key concepts an Accredited Assessor must consider when deriving the recycling generated data within Base Building and Whole Building NABERS Waste ratings (not applicable to Tenancy ratings): Recyclable materials found in the garbage disposal streams (i.e. not being recycled) are treated as garbage. Any materials provided to a waste collection contractor not contracted to recycle this material is considered as garbage. For example, a waste collection contractor collecting garbage from a site that reports a 10% recovery of recyclable material from the garbage stream once delivered to the landfill. That is essentially the waste contractor s effort and not the building s Audit Locations The audit locations for recycling are as per section Audit Frequency The audit frequency for recycling is as per section Tenancy Rating Recycling Generated Data Recyclable Materials Recovery The recycling recovery rate as used in the Tenancy rating is determined by auditing (i.e. weighing) the specified day-to-day recycling / re-use streams as well as the total materials generated. The percentage of recovered recyclable material to total waste generated is the recovery rate. This section outlines the circumstances under which the Tenancy s recycling recovery data (i.e. how much recyclable material is recovered and set aside in separate receptacles for recycling) is collected. The circumstances under which the Tenancy total materials generated data is collected is outlined in Section 3. The party collecting the recycling recovery data must ensure that the data collected for each day represents only a single day s worth of recycling generated for the entire tenancy being rated. This means that the party conducting the audit, whether it is the Accredited Assessor or an appointed sub-contractor, must ensure that all recycling streams are clear of any previous recycling materials prior to the audit period, or if that is not possible the prior weight is known and not included in the audit data. Alternatively, a tare weight can be derived for each recycling receptacle to allow the quantification of any recyclable material being accumulated over the audit period within receptacles. Likewise the recycling generated data collection party must account for the weight of any accumulated materials (e.g. toner cartridges) prior to commencing the audit to allow the quantification of any accumulated materials within the audit period. Alternative Technologies The same principle outlined above applies to buildings using alternative technologies (such as Commingled Recycling systems), as long as the recycling rate (a comparison of the buildings total amount of waste generated to the total amount of recycling/re-use material) is generated by an onsite audit. For information on the treatment of contaminants in recycling / re-use streams, as opposed to the Issue Date: May 2009 Page 14 of 24 Version 3.1

15 treatment of eligible and non-eligible waste sources (i.e. non-office waste) see Section Alternatively, third-party data from sorting facilities may be used to inform the Recycling Generated data of a particular building, when all of the following criteria are met: The amount of recycling / re-use material from a particular building must be weighed on site (prior to departure to recycling facility). This is a simple weighing of the recycling material, generating a KG of recyclables figure. AND The sorting rate of the Sorting Facility must be provided via an accredited third-party verified audit. This is a percentage figure (%) of the recycling/re-use materials collected from a particular building. AND The tenant is directly responsible for the waste being sent to that sorting facility and is free to choose any other facility, and all contracts are arranged by the tenant for total waste removal including delivery to that facility (i.e. the landlord does not dictate a common waste removal contractor or sorting facility). In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the treatment of a recycling system under a NABERS Waste rating, the Accredited Assessor is required to contact the National Administrator for clarification or a ruling Base Building Rating Recycling Generated Data The recycling rate as used in the Base Building rating is determined by auditing (i.e. weighing) the specified day-to-day recycling / re-use streams as well as the total materials generated. The percentage of recyclable material diverted from landfill to total waste generated is the recycling rate. This section outlines the circumstances under which the Base Building s recycling generated data (i.e. how much recyclable material is diverted from landfill) is collected. The circumstances under which the Base Building total materials generated data is collected is outlined in Section 3. The party collecting the recycling generated data must ensure that the data collected for each day represents only a single days worth of recycling generated for all the tenancies and base building. This means that the party conducting the audit, whether it is the Accredited Assessor or an appointed sub-contractor, must ensure that all recycling streams are clear of any previous recycling material generated prior to the audit period, or if that is not possible the prior weight is known and not included in the audit data. When conduction a base building recycling / re-use audit, the party conducting the audit must ensure to include only materials for which the base building is responsible. This means that if a particular tenant is responsible for their own secure paper recycling, for example, this recycling stream is not included in the base building recycling data. Alternatively, a tare weight can be derived for each recycling receptacle to allow the quantification of any recyclable material being accumulated over the audit period within receptacles. Likewise the recycling generated data collection party must account for the weight of any accumulated materials (e.g. toner cartridges) prior to commencing the audit to allow the quantification of any accumulated materials within the audit period. Alternative Technologies The same principle outlined above applies to buildings using alternative technologies (such as Issue Date: May 2009 Page 15 of 24 Version 3.1

16 Commingled Recycling systems), as long as the recycling data (a comparison of the buildings total amount of waste generated to the total amount of recycling/re-use material) is generated by an onsite audit. For information on the treatment of contaminants in recycling / re-use streams, as opposed to the treatment of eligible and non-eligible waste sources (i.e. non-office waste), see the interpretation found in Section Alternatively, third-party data from waste contractors may be used to inform the Recycling Generated data of a particular building, when both the following criteria are met: The amount of recycling / re-use material from a particular building must be weighed on site (prior to departure to recycling facility). This is a simple weighing of the recycling material, generating a KG of recyclables figure. AND The sorting rate of the Sorting Facility must be provided via an accredited third-party verified audit. This is a percentage figure (%) of the recycling / re-use materials collected from a particular building. In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the treatment of a recycling system under a NABERS Waste rating, the Accredited Assessor is required to contact the National Administrator for clarification or a ruling Whole Building Rating Recycling Generated Data The recycling rate as used in the Whole Building rating is determined by auditing (i.e. weighing) the specified day-to-day recycling / re-use streams as well as the total materials generated. The percentage of recyclable material diverted from landfill to total waste generated is the recycling rate. This section outlines the circumstances under which the Whole Building s recycling generated data (i.e. how much recyclable material is diverted from landfill) is collected. The circumstances under which the Whole Building total materials generated data is collected is outlined in Section 3. The party collecting the recycling generated data must ensure that the data collected for each day represents only a single days worth of recycling generated for all the tenancies and base building. This means that the party conducting the audit, whether it is the Accredited Assessor or an appointed sub-contractor, must ensure that all recycling streams are clear of any previous recycling materials generated prior to the audit period, or if that is not possible the prior weight is known and not included in the audit data. Alternatively, a tare weight can be derived for each recycling receptacle to allow the quantification of any recyclable material being accumulated over the audit period within receptacles. Likewise the recycling generated data collection party must account for the weight of any accumulated waste (e.g. toner cartridges) prior to commencing the audit to allow the quantification of any accumulated waste within the audit period. Alternative Technologies The same principle outlined above applies to buildings using alternative technologies (such as Commingled Recycling systems), as long as the recycling rate (a comparison of the buildings total amount of waste generated to the total amount of recycling/re-use material) is generated by the onsite audit. For information on the treatment of contaminants in recycling / re-use streams, as opposed to the treatment of eligible and non-eligible waste sources (i.e. non-office waste), see the interpretation Issue Date: May 2009 Page 16 of 24 Version 3.1

17 found in Section Alternatively, third-party data from waste contractors may be used to inform the Recycling Generated data of a particular building, when both the following criteria are met: The amount of recycling / re-use material from a particular building must be weighed on site (prior to departure to recycling facility). This is a simple weighing of the recycling material, generating a KG of recyclables figure. AND The sorting rate of the Sorting Facility must be provided via an accredited third-party verified audit. This is a percentage figure (%) of the recycling/re-use materials collected from a particular building. In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the treatment of a recycling system under a NABERS Waste rating, the Accredited Assessor is required to contact the National Administrator for clarification or a ruling Treatment of Contamination in Recycling/Re-use Streams In the context of recycling data collection, a NABERS Waste rating does consider the contamination levels within recycling/re-use streams. The treatment of contaminants in recycling / re-use streams is as follows: If contaminants are found in the recycling and/or re-use streams these contaminants are identified and weighed separately to the remaining appropriate materials in that recycling stream. The contaminants in the recyclable/re-usable streams are then included in nonrecyclable/re-usable streams accounting (i.e. contaminants are not included in the amount of recycling/re-use data); In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the inclusion or treatment of a particular waste material or recycling stream, the Accredited Assessor is required to contact the National Administrator for clarification or a ruling. The Accredited Assessor must audit the recycling/re-use streams for contaminants. The process for auditing contaminants in the recycle/re-use streams is described below: - Obtain detailed list of acceptable materials from recycling contractor (i.e. determine what is considered a contaminant by the recycling contractor) - Sort recycling/re-use materials for contamination on the 3 rd (third) day of the audit period, separately weighing contaminants - Record total amount of contaminants for the 3 rd day of the audit in kg - Sort recycling/re-use materials for contamination on the 8 th (eighth) day of the audit period, separately weighing contaminants - Record total amount of contaminants for the 8 th day of the audit in kg - Enter these weights into the Contaminants in Recycling (kg) column in the NABERS Office Validation Protocol spreadsheet. - The NABERS Office Validation Protocol spreadsheet will automatically calculate the average percentage of contaminants present within the gross recycling. This percentage is then subtracted from the total gross recycling to calculate the overall Issue Date: May 2009 Page 17 of 24 Version 3.1

18 recycling amount (kg). NOTE: The Accredited Assessor or their subcontractor can sort the recycling/re-use materials for contamination on any of the other days to obtain a more accurate result and include the weights against the appropriate day in the Contaminants in Recycling column of NABERS Office Validation Protocol spreadsheet. The Accredited Assessor must also obtain from the recycling contractor(s) a maximum contamination level which is allowable for each of the recycling streams. If the average contamination is above the accepted level obtained from the recycling contractor(s), then the entire Gross Recycling stream for that day becomes contamination (i.e. it has to be included in the contaminants column of the VP spreadsheet). In the context of total materials generated data gathering, contamination is not an issue, as contaminants are still considered part of the total materials generated by a tenancy or building. For an example of contamination treatment in recycling / re-use, see Section Exclusions Recycled materials generated from non-office activities that are not for the exclusive use of the building s occupants, such as gyms, cafes, or retail areas, must not be included in the rating assessment of the building s recycling generated data. Including these recycled materials may give an overly generous rating. These non-office recycling streams must be excluded even if they are in the same receptacles as the office recycling which will lead to the exclusion of the office recycling. The following guidelines are to be used: The assessor (or appointed sub-contractor) is not allowed to sort materials from a single bin into the relevant retail and office streams before the waste audit is conducted. In the instance of a bin containing both accountable (office recycling) and excludable (non-office recycling) streams, the assessor is required to exclude the whole bin. It is important for the assessor to ensure that they understand how the building s waste / recycling is being consolidated by the cleaners before commencing the rating. In a building that has both retail and office streams collected from a single dock for example, the assessor is required to speak to the buildings cleaning contractors prior to commencing the rating to understand how they consolidate each stream, and determine whether it is reasonable to conduct the rating under the current practices. Essentially, excludable streams need not be accounted for in the building s waste audit once they have been identified (i.e. do not audit them and then exclude). The determination that a certain stream is eligible for exclusion must be supported by documentation. All of the building s materials streams must be clearly designated on a map or floor plans indicating each streams location and eligibility. This record, and a record of the consultation of the buildings cleaning contracts, must be held by the assessor for auditing purposes. Total materials recycling data collection must capture services provided exclusively for the tenants such as child minding areas, kitchens, printing rooms, gymnasiums, and meeting/conference rooms. In an instance where an Accredited Assessor, or their appointed audit sub-contractor, is unsure about the inclusion or treatment of a particular materials stream under a NABERS Waste rating, the Issue Date: May 2009 Page 18 of 24 Version 3.1

19 Accredited Assessor is required to contact the National Administrator for clarification or a ruling. For information on the treatment of contaminants in waste streams, as opposed to the treatment of eligible and non-eligible waste sources (i.e. non-office waste), see the interpretation found in Section Audit Outputs Recycling Generated Data The recycling generation data derived from the waste performance audit conducted by the appointed sub-contractor must provide the following outputs in their relevant units. This data is then entered into the rating spreadsheet by the Accredited Assessors. The rating spreadsheet is only available to Accredited Assessors, not sub-contractors or the public. 1. Table displaying the daily mass (kg per day) of recycling material (including contaminants) within each applicable receptacle or point of accumulation for each eligible stream within the rated space, and/or the mass (kg per day) of consolidated recycling materials for each applicable stream as they leave the rated space (e.g. as the recycling leaves the tenancy each day, or within loading docks for Base Building ratings). 2. Table displaying the daily mass (kg per day) of contaminants within each applicable recycling receptacle or point of accumulation within the rated space, and/or the mass (kg per day) of consolidated contaminants for each recyclable stream as they leave the rated space (see Section 4.1.6). Alternatively, the sorting rate of the Sorting Facility can be provided via an accredited third-party verified audit. This percentage would inform the total contaminants mass for the rating. 3. Table displaying the total mass (kg per day) of all day-to day recycling generated per day for the rated space and the associated contaminants, totalling 10 separate daily samples. See section 5.2 for an example. Issue Date: May 2009 Page 19 of 24 Version 3.1

20 4.2 Process Summary Note: The following process flow chart is intended as a guide to the general method of producing a rating. It does not show every decision to be made. It is not to be used as a guide to interpretation. If there is any uncertainty over interpretation then the written word will always take precedence. Figure 5-1 Process to determine the recycling generated data for ratings. Determine the recycling generated data Arrange contact with relevant cleaning contractors and building manager. Confirm all accountable and excludable streams and their location within the tenancy/s or building. Is it possible to conduct a waste audit within the building i.e. space, access, availability of accountable streams, etc? Yes Conduct waste audit to determine the recycling generated data for use in the rating. No No rating possible, contact the National Administrator to discuss further. Issue Date: May 2009 Page 20 of 24 Version 3.1

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