3311 Peters Creek Rd Roanoke, Virginia (540)

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1 3311 Peters Creek Rd Roanoke, Virginia (540) SALES HOURS Monday - Friday 8:00 am - 8:00 pm Saturday 8:00 am - 5:00 pm SERVICE & PARTS HOURS Monday - Friday 7:30 am - 5:30 pm

2 About This Guide... The maintenance schedules in this guide fully satisfy Honda factory requirements. Recommended service may vary by driving habits and conditions. Maintenance recommendations are based off factory intervals and local conditions. Failure to follow scheduled maintenance can jeopardize your warranty and/or lease requirements! We use only Honda factory parts installed by Honda and ASE Certified Technicians! Appointments Appointments are not necessary for express service, but highly recommended for major service or repair. Call (540) or visit us at to schedule a time and day that is convenient for you. Not Just Oil PENNZOIL Name Address City State Zip Telephone 3311 Peters Creek Rd Roanoke, Virginia (540) SALES HOURS Monday - Friday 8:00 am - 8:00 pm Saturday 8:00 am - 5:00 pm SERVICE & PARTS HOURS Monday - Friday 7:30 am - 5:30 pm Honda Care 24-Hour Roadside Assistance Early Bird/After Hours Drop-Off As a courtesy to our customers there is a key drop box located on the service drive. Shuttle Service A shuttle service is available for your convenience within the Roanoke Valley. Rental Cars Rental cars are available upon request at discounted rates. Ask your Service Advisor for details. VIN Model/Year Elite Towing RV and light duty Motorcycle Flatbed Four wheel drive Bonded 24 hr. service Rick Woodson Honda is the only PAX certified facility in the state of Virginia. Michelin, the company that invented radial tire technology, is once again changing the way the world moves with the introduction of PAX System. An entirely new approach to the tire and wheel assembly, PAX System is already hailed as a vast improvement over current tire and wheel technologies. The revolutionary anchoring system and an integrated run-flat system work together to give PAX System users a new level of performance and safety versus traditional tires. HERE ARE 500 MORE REASONS TO FOLLOW THIS GUIDE: $500 Certificate Five hundred dollars additional trade-in value Name VIN Since 1978 This offer is only valid at Rick Woodson Honda. $ is good toward your trade-in when all services are performed at and verified by Rick Woodson Honda. May not be combined with any other offer. Must be presented at time buyer s order is written. Not redeemable for cash. Redemption value not to exceed $ Copyright 2006 Main Street Marketing, Inc. All Rights Reserved. No material from this publication may be reproduced in whole or in part without the express written permission of Main Street Marketing, Inc

3 Dear Valued Customer, Congratulations on the purchase of your new Honda vehicle. Welcome to the Service and Parts Department of Rick Woodson Honda. This guide is intended to provide you with a clear, concise schedule for maintaining your vehicle. Following these recommendations will ensure that your vehicle stays in optimum condition and that your ownership experience is a pleasurable one. The dealer uses the manufacturer s maintenance recommendations as a guideline, then makes adjustments based on local and environmental factors. These factors range from winter cold, extreme summer heat or perhaps even local road conditions. Rick Woodson Honda features Enterprise Rent-A-Car and will be happy to reserve a rental for you Melrose Ave. Roanoke, VA Pennzoil SUV, Truck and Minivan Motor Oils Enhanced Protection Synthetic Blend Available Grades include: 5W-20, 5W-30, 10W-30, 15W-40 Time-released molecules, deliver non-stop protection throughout the life of your oil. Pennzoil Platinum Full Synthetic Motor Oil Ultimate Protection Pennzoil Platinum Full Synthetic gives Ultimate Protection See Service Advisor for details. Pennzoil High Mileage Vehicle Motor Oils Enhanced Protection Pennzoil High Mileage Vehicle is the advanced protection of Pennzoil conventional motor oil that s been enhanced with a unique combination of special conditioning agents and additives. Available Grades include: 5W-30, 10W-30, 10W-40, 20W-50 Pennzoil, with time-released molecules, delivers protection throughout the life of your oil. Please follow your handbook. Bring it with you each time you come in for service. If you have specific questions about your particular vehicle, please don t hesitate to ask your Service Advisor. It is our goal to deliver quality care at its very best. We install only Genuine Honda Parts using state-of-the-art equipment. We promise accurate diagnosis and repair. Our dedicated, highly skilled Advisors and Technicians are committed to providing informed, accurate answers to your questions. We want to achieve your complete satisfaction by providing the most convenient, efficient and pleasurable service you have ever experienced. It is our mission to make you a customer for life. Thank you again for choosing Rick Woodson Honda. We look forward to meeting all of your Honda ownership needs. Sincerely, Dominik Kosna Service Manager

4 CHECK OUT THE ADVANTAGES OF SERVICING YOUR VEHICLE AT: Factory-trained Service Advisors Factory-trained Technicians Genuine Honda parts and service Rack and pinion Power steering spool valve with hardened, cracked seals. s Power Steering Service One of our skilled technicians with specialized equipment will: Use a powerful cleaner to dissolve and suspend the varnish and gums in your vehicle s power steering unit. Flush entire unit of all old fluid and contaminants and install new high-tech fluid for both conventional sector and rack and pinion. Road test your vehicle. Our BG Power Steering Service will: Alleviate steering squeal caused by sticking valves. Correct that jerky feeling on the steering wheel. Help prevent fluid leaks. Reduce wear. Grooves are worn into the soft metal of the spool valve housing by hardened seals. Metallic debris from such wear accumulates in the fluid causing premature component failure! Clean, spacious facility State-of-the-art equipment Fast, while-you-wait service High customer satisfaction Everyday low prices Most major credit cards accepted Harmful deposits and varnish build-up resulting from worn-out, oxidized brake fluid are apparent on this brake master cylinder piston assembly. Brake Flush Service Service Need: Brake fluid becomes oxidized and contaminated over time and use. Heat and moisture cause corrosion on parts and brake fluid failure. This causes spongy brake pedal and discolored brake fluid. Solution: The entire brake system is inspected for leaks, master cylinder corrosion, worn pneumatic parts, harmful varnish build-up, broken or rusted bleeder valves, worn rotors and drums and air in the brake lines. All old brake fluid is replaced with BG DOT 3 or DOT 4 Brake Fluid. The result will be a longer lasting, more efficient, safer braking system. Copyright 2006 BG Products, Inc. Used with permission. s No appointment necessary in our New State-of-the-Art Express Service facility. Stop by Today!

5 HERE IS WHAT WE DO: Replace timing belt Replace water pump Replace seals Replace engine drive belts Replace anti-freeze Test Drive vehicle s Transmission Service Valve body spool with heavy deposit build-up. Valve body spool after BG Transmission Service. Cooling System Service Severe corrosion which can occur when additives that protect the cooling system have been depleted. HERE IS WHY WE DO IT: Depending on your vehicle, Honda recommends replacing your timing belt between 90,000 and 120,000 miles. The timing belt drives the internal valve system of your engine. Honda uses a specially designed, long-lasting fiber belt. If this belt fails, expensive engine repairs will be needed. Intake and exhaust valves that contact solid pistons will cause your engine to immediatley lock up. We replace the water pump, seals and engine drive belts during this service as well. The water pump, seals and belts are subject to failure prior to your second timing belt replacement. For the price of the additional parts, we find it wise to replace them as part of this service. Using a state-of-the-art machine, one of our specially trained technicians will: Use a safe and effective cleaner to dissolve and suspend the varnish and gums in the transmission, valve body, torque converter, pan, filter element, transmission lines and transmission cooler. Flush entire unit of all old fluid and suspended debris and install new ATF of the proper specification. Fortify the new fluid with seal conditioners, oxidation inhibitors and friction modifiers. Road test your vehicle. One of our specially trained technicians operating a state-of-the-art machine will: Flush your vehicle s entire cooling system. Remove rust, scale and sludge. Restore coolant and necessary additives. Install special conditioners to protect your car s cooling system. Our BG Cooling System Service will: Balance coolant ph. Prevent foaming. Prevent overheating. Control rust and corrosion. Extend coolant life. Automatic transmission fluid before (left) and after (right) service. Copyright 2006 BG Products, Inc. Used with permission. Rust, scale and sludge can plug cooling system fins, preventing proper circulation of coolant. Copyright 2006 BG Products, Inc. Used with permission. MAINTENANCE MINDER SYSTEM For cars equipped with Honda s Maintenance Minder System, the following list describes services needed when one of your Maintenance Indicator lights turns on. "A" INDICATOR Change engine oil "B" INDICATOR Change oil and filter Top off all fluid levels Check front and rear brake pad wear, and service calipers Check and adjust parking brake Lubricate locks and hinges Inspect the following: -Tie rod ends, steering box, and boots -All suspension components -All brake hoses and lines, including ABS system -Exhaust system -All fuel lines and fuel connections; retorque as needed -Drive shaft boots Rotate tires INDICATORS FOR INDIVIDUAL SERVICES: "1" INDICATOR: Rotate tires "2" INDICATOR: Replace air filter element Replace dust and pollen filter Inspect drive belt "3" INDICATOR: Replace transmission fluid "4" INDICATOR: Replace spark plugs and timing belt Adjust valve clearance Inspect water pump and all accessory belts "5" INDICATOR: Replace engine coolant "6" INDICATOR: VTM service Maintenance Minder System

6 3,750 Mile Service Multiple Extended Warranty Plans Featuring Honda Care HERE IS WHY WE DO IT: The 3,750-mile scheduled maintenance interval is designed to get the optimum ownership value from your Honda while helping to maximize its performance, safety and reliability. How much maintenance your Honda requires depends on how you drive, as well as the conditions in which you drive. Depending on time or mileage, your Honda may require more frequent oil changes. R.O.# Miles Date Auth. sign. 7,500 Mile Service Inspect steering system and fluid HERE IS WHY WE DO IT: Your tires cushion you from the bumps and thumps of the road, so they may take quite a beating. And because we don t always drive in a straight line, front and rear tires don t always wear equally. To help correct this uneven wear, we rotate the tires at the 7,500-mile interval. In addition, we inspect your front and rear brakes for proper operation or unusual wear. Identifying worn brakes at this time will prevent more expensive repairs at a later date. R.O.# Miles Date Auth. sign. The average person drives 15,000 miles per year, so most people are out of factory warranty after 3.3 years, if not sooner. The frequency of repairs increases as mileage and years increase. 108,750 Mile Service 112,500 Mile Service 116,250 Mile Service The AVERAGE person keeps their vehicle4-5 YEARS AVERAGE REPAIR COSTS Part Cost of Repair Engine $5,065 Transmission $4,994 Cylinder Head $2,409 Air Conditioner Compressor......$1,206 Electronic Control Module $894 Timing Belt $637 Radiator $594 Fuel Pump $523 Water Pump $499 Repair costs were calculated using an average. 108, , , ,000 Mile Service

7 93,750 Mile Service Not Just Oil PENNZOIL Inspect all fluid levels and top off as needed 97,500 Mile Service 101,250 Mile Service 105,000 Mile Service Cooling system flush service (CRV & Element) 11,250 Mile Service R.O.# Miles Date Auth. sign. 15,000 Mile Service (Ridgeline, Pilot & S2000) Inspect all fluid levels and top off as needed HERE IS WHY WE DO IT: Keeping your Honda vehicle in top condition and maintained according to factory requirements involves more than an oil change. As you can see, the 15,000-mile service includes the 3,750 and 7,500-mile intervals. Due to city driving conditions, we recommend changing your vehicle s air filter. Also, your tires need to be rotated to maximize tire wear and performance. Exhaust pipes, mufflers and hangers are inspected for cracks, deterioration or damage. R.O.# Miles Date Auth. sign. 3,750 7,500 11,250 15,000 Mile Service

8 18,750 Mile Service R.O.# Miles Date Auth. sign. 22,500 Mile Service R.O.# Miles Date Auth. sign. 26,250 Mile Service Not Just Oil PENNZOIL R.O.# Miles Date Auth. sign. (Ridgeline, Pilot & S2000) Replace cabin filter Replace transmission fluid Drain and refill cooling system Inspect parking brake operation Transmission flush service 78,750 Mile Service 82,500 Mile Service R.O.# Miles Date Auth. sign. 86,250 Mile Service R.O.# Miles Date Auth. sign. 90,000 Mile Service Inspect all fluid levels Adjust idle speed and timing Inspect tire wear Inspect spark plugs Road test vehicle 78,750 82,500 86,250 90,000 Mile Service R.O.# Miles Date Auth. sign. R.O.# Miles Date Auth. sign.

9 R.O.# Miles Date Auth. sign. Brake fluid flush service Inspect all fluid levels and top off as needed Cooling system flush service 63,750 Mile Service R.O.# Miles Date Auth. sign. 67,500 Mile Service 71,250 Mile Service R.O.# Miles Date Auth. sign. 75,000 Mile Service (CRV & Element) R.O.# Miles Date Auth. sign. 30,000 Mile Service (Ridgeline, Pilot & S2000) Replace cabin filter Replace transmission fluid Inspect parking brake operation Inspect all fluid levels Adjust idle speed and timing Inspect tire wear Inspect spark plugs Road test vehicle Transmission flush service HERE IS WHY WE DO IT: Your Honda is now due for its first major service. All of the previous services have been performed. Now, our Technicians use specialized equipment to be sure that all the mechanical, electronic and computer devices are working properly. At this time, we also recommend addressing your vehicle s heating and cooling system. Over time, your transmission fluid becomes contaminated, losing its ability to protect your transmission. It also loses its ability to protect the metal components in your transmission from friction and wear, causing premature seal and gasket failure. Very expensive repairs could result from the lack of this required maintenance. R.O.# Miles Date Auth. sign. 33,750 Mile Service Not Just Oil PENNZOIL Brake fluid flush service R.O.# Miles Date Auth. sign. 18,750 22,500 26,250 30,000 Mile Service

10 TIRES Check out our Pricing! All Major Brands Ask about our current Tire Promotion 48,750 Mile Service R.O.# Miles Date Auth. sign. 37,500 Mile Service R.O.# Miles Date Auth. sign. R.O.# Miles Date Auth. sign. Inspect all fluid levels and top off as needed Cooling system flush service 41,250 Mile Service 45,000 Mile Service (CRV & Element) R.O.# Miles Date Auth. sign. R.O.# Miles Date Auth. sign. (Ridgeline, Pilot & S2000) Replace cabin filter Replace transmission fluid Inspect parking brake operation Transmission flush service 52,500 Mile Service 56,250 Mile Service R.O.# Miles Date Auth. sign. 60,000 Mile Service Inspect all fluid levels Adjust idle speed and timing Inspect tire wear Inspect spark plugs Road test vehicle R.O.# Miles Date Auth. sign. 37,500 41,250 45,000 48,750 52,500 56,250 60,000 Mile Service

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