NM&MS: Bringing Ship-to-shore

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1 : Bringing Ship-to-shore Network Monitoring & Management to the Royal Australian Navy

2 About the Customer Royal Australian Navy Fleet IT Systems Support Organisation (FISSO) Fleet of 56 ships and shore establishments Multiple security enclaves Restricted, Secret, Coalition Networks carry , internet, VoIP, data Virtualised Windows servers Ship links can be fibre, wireless, satellite, radio 2

3 Reason for Project Initiation RAN identified shortfalls in Ship to Shore Network Monitoring & Management functionality A solution analysis and product evaluation including PoC resulted in RAN Network Management and Monitoring Pilot being commissioned RAN acknowledgement of an NM&MS as key to managing & monitoring Fleet Networks under an operational NOC 3

4 Key Project Deliverables Provide Ship and Shore side Network and Application Status with Performance visibility for Shore and Ship Operators via a user friendly and integrated dashboard Ability to provide intelligent mechanisms for handling Ship-to-Shore communications and data transfer Ability to provide integration with existing Fleet Ship / Shore systems Enable NOC capability of Data Mining through real-time and historical data analysis using feeds from Fleet units 4

5 Project Benefits Ability to offer solution commonality across multiple security enclaves Assumed benefits derived from COTS, Tivoli Netcool solution Ease of ongoing Support and low cost of ownership Existing OTS Product Training programs Existing OTS integration modules (ie Integration with other most existing OSS products, including FISSO solution) Proven OSS Technology, Tivoli Netcool experience available in the market Integration capability with Coalition partner NMS services Integration with other Australian Military IBM Tivoli solutions Through Life system support for RAN solution 5

6 Specific RAN Operational Benefits Centralised NM&MS for RAN Fleet Networks (including specific Maritime Tactical Networks) under RAN NOC concept Ability to proactively manage & monitor the status of Maritime networks IAW OPL directives from FHQ Ability to address NM&M events locally and resolve network issues efficiently according to platform OPL and/or event criticality 6

7 Solution Team IBM Provide the product and expert support Fujitsu (formerly KAZ) Manage FISSO infrastructure Eirteic Consulting Integration expertise 7

8 Solution Overview Architectural Considerations Offshore / Onshore Bandwidth Characteristics Security Database Repository and Replication Growth Multiple security enclaves Interoperability with Coalitions Intuitive user interface 8

9 Tivoli Netcool Product Overview Netcool Omnibus Webtop Impact TBSM ITM Reporter / TCR 9

10 Event Management 55 plus Netcool ObjectServers it is one of the largest Netcool architectures Probes receive unsolicited events Network events (linkup, linkdown) Security events (Virus detected, illegal software) Performance events (disk capacity, cpu load) Webtop Access event lists via web browser Reporter Historical Archive of events 10 10

11 Performance Monitoring IBM Tivoli Monitoring (ITM) Agents on server monitor server health (CPU, disk, memory) Agents monitor applications (Domino, Active Directory, MS SQL Server, Universal Agent) Provides time-based reports of performance Calculates threshold violations and creates events Tivoli Common Reporting Historical performance reporting 11 11

12 Logical Diagram 12 12

13 Logical Architecture Single Enclave 13 13

14 Target Fully Deployed - 47 Ships 14 14

15 Multiple Enclaves 15 15

16 Ship Dashboards - Home 16

17 Network diagram 17

18 Servers / Applications 18

19 Event Filters 19

20 FNC Dashboards 20

21 Ship Link Status 21

22 Ship Event Summaries 22

23 Database Replications 23

24 Event Filters 24

25 Service Status 25

26 Ship-Shore Link Monitoring IPSLA probe on ship router pings shore address SNMP traps received by mttrapd probe on ship OMNIbus triggers update unidirectional gateway filter 26

27 Database Replication Netcool/Reporter Archive ITM Data Warehouse Ship databases are stand-alone MS SQL Server Merge replications unreliable Solution uses bcp export/rsync/bulk insert model Ship DB Export Import FNC DB Exported Tables File Transfer Exported Tables 27

28 Data Mining Events by ship 28

29 Data Mining Multi-ship Availability 29

30 Ship Deployment Process Each ship has a single blade server with 2 VMware images OMNIbus, Probes, Gateways, Webtop ITM, MS SQL Server Cookie-cutter VMware images built in dev environment Images copied to new blade on shore Images customised for each ship New blade transferred to ship and booted up 30

31 Results so far Restricted network on Large and Medium ships only 44 Ships operational, 3 ready to be installed on ships Replaced home-grown tools using open-source tools such as Nagios Allows identification of systemic and potential systemic issues across the network. A preventative maintenance task was initiated by the Service Desk for the Fleet, based on information being provided back by the NM&MS. 'One stop shop' for identification of network link and event status 31

32 "IBM Tivoli Netcool provides the Royal Australian Navy with real-time visibility of the fleet network and mission critical systems Captain Charles McHardie, RAN, Director General Navy Communications & Intelligence 32

33 The Future Secret and Coalition Networks Small ships Upgrades / Improvements based on user s feedback Integration with wider Defence Networks 33

34 Question Time 34

35 35 NM&MS IBM Trademarks and disclaimers Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries./ Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. IT Infrastructure Library is a registered trademark of the Central Computer and Telecommunications Agency which is now part of the Office of Government Commerce. ITIL is a registered trademark, and a registered community trademark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. Information is provided "AS IS" without warranty of any kind. The customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Information concerning non-ibm products was obtained from a supplier of these products, published announcement material, or other publicly available sources and does not constitute an endorsement of such products by IBM. Sources for non-ibm list prices and performance numbers are taken from publicly available information, including vendor announcements and vendor worldwide homepages. IBM has not tested these products and cannot confirm the accuracy of performance, capability, or any other claims related to non-ibm products. Questions on the capability of non-ibm products should be addressed to the supplier of those products. All statements regarding IBM future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only. Some information addresses anticipated future capabilities. Such information is not intended as a definitive statement of a commitment to specific levels of performance, function or delivery schedules with respect to any future products. Such commitments are only made in IBM product announcements. The information is presented here to communicate IBM's current investment and development activities as a good faith effort to help with our customers' future planning. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve throughput or performance improvements equivalent to the ratios stated here. Prices are suggested U.S. list prices and are subject to change without notice. Starting price may not include a hard drive, operating system or other features. Contact your IBM representative or Business Partner for the most current pricing in your geography. Photographs shown may be engineering prototypes. Changes may be incorporated in production models. IBM Corporation All rights reserved. References in this document to IBM products or services do not imply that IBM intends to make them available in every country. Trademarks of International Business Machines Corporation in the United States, other countries, or both can be found on the World Wide Web at

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