T A B L E O F C O N T E N T S

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1 INSTITUTE t r a i n i n g c a t a l o g / spring 2 016

2 get support get connected An RSC exclusive Access critical information quickly and easily Access RSC experts when you need help Demonstrate that every customer minute matters Increase productivity Give your team the best tools ProTec Connect is an online tool that provides your service technicians and sales team with a whole new level of support. Support that will help them work faster, smarter and better. ProTec Connect uses the best of mobile technology and social media to provide your service and sales crew with the mission critical information they need, when they need it. With the touch of a button on their smart phone or mobile device, your employees can access the most up-to-date service documents, including fault codes, wiring diagrams, service bulletins and much more. ProTec Connect enables its users to communicate with RSC and your experts via text, or by phone transferring timely knowledge from your most experienced technicians, to where it is needed. Please contact us for dealer eligibility. Contact Diane Carlin for more details carlind@refrigerationsales.net

3 / TABLE OF CONTENTS spring 2016 training catalog Why Train At RSC? Award Winning Instructors Spring Semester Courses (12 week courses) Air Conditioning Technology Program Commercial HVAC Technology Program 2 3 Fastrac Training Courses (3-6 week courses) Hydronics Steam Heat Program Light Commercial Skills Training Courses (3 hour classes) Akron Skills Training Schedule Columbus Skills Training Schedule Valley View Skills Training Schedule Youngstown Skills Training Schedule Factory Credit Hour Courses 9

4 WHY TRAIN AT RSC? Award winning & nationally recognized instructors RSC instructors are NATE or AHRI Certified Three labs in Valley View: HVAC, Refrigeration & Sheet Metal Two labs in Columbus: HVAC & Refrigeration All skills classes qualify for State License, NATE Certification & CFAD Distributor Training Credit Hours 3 hour classes vs. competitors 2 hours (earns quicker state license credit) Extensive Curriculum Weekly classes with individual topics 3-6 week mini-series courses 12 week semester long programs EPA Refrigerant Certification & NATE Training test sessions For Class Information & Registration Call Diane Carlin BEST IN CLASS 7 YEARS IN A ROW! RSC Was Awarded DISTRIBUTOR TRAINER OF THE YEAR by Carrier Corporation

5 RSC S AWARD WINNING INSTRUCTORS Selected by Carrier Corporation as DISTRIBUTOR TRAINER OF THE YEAR for 7 consecutive years. BOB CHERVIN COLUMBUS A 30 year, NATE Certified industry veteran and graduate of Columbus State, Bob has owned his own HVAC company since JIM FILLIEZ AKRON Associated with the industry for over 55 years, Jim specializes in steam and hydronic systems. He is a RSES Certificate Member Specialist (CMS) and currently owns his own company. He is NATE Certified. BILL MODICA VALLEY VIEW Graduate of West Side Institute of Technology, Bill has 35 years in HVAC as a Technician, Service Manager, Branch Manager and Sales. He is currently a Territory Manager for Refrigeration Sales Corporation in Northeast Ohio. JIM PRICE AKRON, VALLEY VIEW & YOUNGSTOWN Jim spent 18 years in the field as a Service Tech. He has two college degrees, is NATE Certified, and now works for RSC as the Residential Service Manager. VINCE RICH AKRON & VALLEY VIEW Vince is RSC s Commercial Service Manager. He has a degree from the University of Akron, spent 18 years as a Commercial Field Technician and is AHRI Certified. RICK ROGERS COLUMBUS Rick has 20 years of field experience, graduated from Columbus State, and is RSC s Service Manager for Central Ohio. He is NATE Certified in multiple specialties. ROGER TRESCH VALLEY VIEW Roger got his start in the technical trades by attending welding school. He s been in the HVAC industry since 1993, spending the majority of that time as a tinner. He s currently the Vice President of Operations for a local HVAC company, but continues to do sheet metal work as well. He is NATE Certified. RICHARD WIRTZ COLUMBUS Richard is a former professor at a Central Ohio technical college, who has extensive field experience in HVAC, and holds four RSES Certificate Member Specialist designations, as well as being NATE Certified. 10

6 SPRING SEMESTER COURSES AIR CONDITIONING TECHNOLOGY PROGRAM SPRING SEMESTER Columbus & Valley View INVESTMENT $ 1,325 + $ 179 for book & lab fee PROTECS DEALERS ASK ABOUT YOUR DISCOUNT An intensive 12-week, one-night-a-week course designed for the entry or intermediate level service/install technician who wants to advance their air conditioning skills. Includes classroom and hands-on lab activities with NATE Certified instructors. Students take the AHRI Industry Competency Exam (I.C.E.) at the end of the program to obtain certification. STATE OF THE ART HVAC LABS Our spacious lab includes 10 operational furnaces & air conditioners, with both newer and older models, providing a real world, hands-on understanding. TOPICS DISCUSSED A/C Components A/C Troubleshooting Compressors Controls Electrical for A/C Evacuation & Charging Heat Pumps Refrigerant Cycles Refrigerant Handling Safety Standard Operating Conditions CLASS SCHEDULE COLUMBUS 2571 Silver Drive Columbus, OH February 8 th - May 2 nd, 2016 Monday Evenings 5:30 p.m. - 9:00 p.m. Instructor: Rick Rogers VALLEY VIEW 9450 Allen Drive, Suite A Valley View, OH February 10 th - May 4 th, 2016 Wednesday Evenings 5:30 p.m. - 9:00 p.m. Instructor: 2 Contact Diane Carlin carlind@refrigerationsales.net for more information or to register Please note: Dates and times are subject to change.

7 COMMERCIAL HVAC TECHNOLOGY PROGRAM SPRING SEMESTER Valley View INVESTMENT $ 1,325 + $ 179 for book & lab fee PROTECS DEALERS ASK ABOUT YOUR DISCOUNT An intensive 12-week, one-night-a-week course designed for the HVAC technician who wants to move into commercial service, or for an existing tech who wants to advance their commercial skills. Includes classroom and hands-on lab activities. Students take the AHRI Light Commercial Exam at the end of the program to obtain certification. STATE OF THE ART HVAC LABS Our HVAC lab includes heating and cooling systems, a ducted rooftop unit, semi-hermetic compressors, and a commercial air handling unit which provides a real world, hands-on understanding of commercial HVAC. TOPICS DISCUSSED Commercial Fundamentals Chiller Operation Commercial Splits Compressors Controls Ducting & Air Flow Economizers Maintenance Refrigerant Piping Rooftop Installations Rooftop Operating Cycles Troubleshooting Wiring SPRING SEMESTER COURSES CLASS SCHEDULE VALLEY VIEW 9450 Allen Drive, Suite A Valley View, OH February 9 th - May 3 rd, 2016 Tuesday Evenings 5:30 p.m. - 9:00 p.m. Contact Diane Carlin carlind@refrigerationsales.net for more information or to register Please note: Dates and times are subject to change. 3

8 FASTRACTRAINING COURSES CLASS SCHEDULE AKRON 175 East South Street Akron, OH SPRING SEMESTER Akron INVESTMENT $ 325 HYDRONICS SPRING SEMESTER Akron INVESTMENT $ 695 PROTECS DEALERS ASK ABOUT YOUR DISCOUNT This 6-week series is designed for the technician who wants to better understand the operation, maintenance and troubleshooting of hot water heating. TOPICS DISCUSSED Hydronic Fundamentals & Components Heat Distribution & Control Piping Applications Pumps, Expansion Tanks & Emitters STEAM HEAT PROGRAM Troubleshooting Comfort & Zone Problems Troubleshooting Water & Air Problems January 13 th - February 17 th, 2016 Wednesday Evenings Instructor: Jim Filliez The successor to our highly rated Hydronics series, Steam Heat is aimed at intermediate and advanced techs who want to improve their knowledge and troubleshooting skills. This 3-part series is special training on a subject which is difficult to find. TOPICS DISCUSSED Cleaning A Steam Boiler Generating Steam Hydronic & Steam Heat Differentiation Near Boiler Piping Steam System Controls Steam System Piping Troubleshooting CLASS SCHEDULE AKRON 175 East South Street Akron, OH March 2 nd, March 9 th & March 16 th, 2016 Wednesday Evenings Instructor: Jim Filliez 4 Contact Diane Carlin carlind@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change.

9 CLASS SCHEDULE COLUMBUS 2571 Silver Drive Columbus, OH LIGHT COMMERCIAL SPRING SEMESTER Columbus INVESTMENT $ 695 TOPICS DISCUSSED Week 1: Rooftop A/C Week 2: Rooftop Heating/IGC Control Week 3: Compressors and Teardown Week 4: Rooftop Evacuation and Charging Week 5: Rooftop Economizers Week 6: Lab/Hands-On February 25 th - March 31 st, 2016 Thursday Evenings Instructor: Richard Wirtz FASTRACTRAINING COURSES Contact Rick Rogers rogersrd@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change. 5

10 SKILLSTRAINING COURSES DATE CLASS TITLE INSTRUCTOR TIME 1/28 Furnace Troubleshooting 2/11 2/18 2/25 3/10 3/31 3/31 4/21 4/28 5/26 AKRON SKILLS TRAINING SCHEDULE RSC Classroom 175 East South Street Akron, OH INVESTMENT $ 109 RSC Customers, unless otherwise noted ALL CLASSES QUALIFY FOR STATE LICENSE, NATE CERTIFICATION & CFAD DISTRIBUTOR TRAINING CREDIT HOURS Commercial Splits Heat Pump Troubleshooting Economizers Rooftops Comfort Link Air Flow Economizers Diagnosing Compressor Failures Leak Detection 8:30 a.m. - 11:30 a.m. Contact Diane Carlin carlind@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change. 6

11 COLUMBUS SKILLS TRAINING SCHEDULE RSC Classroom 2571 Silver Drive Columbus, OH INVESTMENT $ 109 RSC Customers, unless otherwise noted ALL CLASSES QUALIFY FOR STATE LICENSE, NATE CERTIFICATION & CFAD DISTRIBUTOR TRAINING CREDIT HOURS DATE CLASS TITLE INSTRUCTOR TIME 1/13 1/20 1/27 EPA Class & Test ( $ 195 per person) Evacuate & Recovery NATE Core Bob Chervin Rick Rogers Bob Chervin 4:00 p.m. - 9:00 p.m. 2/04 2/10 2/17 4/06 4/13 4/21 5/05 5/19 A/C & Heat Pump Start-up NATE A/C & HP A/C & Heat Pump Troubleshooting Understanding Wiring Diagrams EPA Class & Test ( $ 195 per person) Brazing Preventing Compressor Failures Air Flow Richard Wirtz Bob Chervin Rick Rogers Rick Rogers Bob Chervin Richard Wirtz Richard Wirtz Richard Wirtz 4:00 p.m. - 9:00 p.m. Contact Rick Rogers rogersrd@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change. SKILLSTRAINING COURSES 7

12 SKILLSTRAINING COURSES VALLEY VIEW SKILLS TRAINING SCHEDULE RSC Classroom 9450 Allen Drive, Suite A Valley View, OH DATE CLASS TITLE INSTRUCTOR TIME 1/14 1/14 1/28 Rooftops Furnace Troubleshooting Comfort Link 8:30 a.m. - 11:30 a.m. 2/04 2/11 2/25 3/10 3/10 3/17 4/07 4/14 5/12 5/19 5/26 INVESTMENT $ 109 RSC Customers, unless otherwise noted ALL CLASSES QUALIFY FOR STATE LICENSE, NATE CERTIFICATION & CFAD DISTRIBUTOR TRAINING CREDIT HOURS Heat Pump Troubleshooting NATE Core NATE A/C & HP NATE Testing ( $ 145 per person) Air Flow EPA Class & Test ( $ 195 per person) Commercial Splits Diagnosing Compressor Rooftops Leak Detection Economizers Bill Modica Bill Modica Bill Modica Bill Modica 8:30 a.m. - 12:30 p.m. 4:00 p.m. - 9:00 p.m. YOUNGSTOWN SKILLS TRAINING SCHEDULE RSC Classroom 643 N. Meridian Road Youngstown, OH INVESTMENT $ 109 RSC Customers, unless otherwise noted ALL CLASSES QUALIFY FOR STATE LICENSE, NATE CERTIFICATION & CFAD DISTRIBUTOR TRAINING CREDIT HOURS DATE CLASS TITLE INSTRUCTOR TIME 1/18 Furnace Troubleshooting 2/22 Diagnosing Compressor Failures 8 Contact Diane Carlin carlind@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change.

13 FIVE EASY WAYS TO JUMP-START COMPANY GROWTH SPRING SEMESTER Valley View INVESTMENT $ 425 per person Independent of the size of your company, HEART enables you to continually work on your business not just in it! During this course, you will experience five learning modules that will build on the foundation of your business and stimulate growth. COURSE OBJECTIVES Having a Positive Online Presence Emphasize Membership Sales Attracting Talent Raving Fans Aren t Born, They re Made Track Conversion CLASS SCHEDULE VALLEY VIEW 9450 Allen Drive, Suite A Valley View, OH February 25 th, :30 a.m. - 12:30 p.m. Instructor: Power Selling Pros SERVICE MANAGER S UNIVERSITY SPRING SEMESTER Valley View INVESTMENT $ 519 per person Service should be the most profitable department within your company, but it usually isn t. Use this course to look beyond improper labor pricing and zero in on the management side of service. Set specific goals with the three key business enterprises within your service department: Demand Service, Maintenance and ProfitSmart Activities. COURSE OBJECTIVES Learn to use management tools to measure progress against goals Review the 24 key performance indicators Learn how to conduct a productive and profitable weekly service meeting CLASS SCHEDULE VALLEY VIEW 9450 Allen Drive, Suite A Valley View, OH March 24 th, :30 a.m. - 4:30 p.m. Instructor: Grandy & Associates Contact Diane Carlin carlind@refrigerationsales.net for more information or to register. Please note: Dates and times are subject to change. 9

14 REFRIGERATION SALES CORPORATION 9450 Allen Drive, Suite A Valley View, OH

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