Enterprise Content Management(ECM) & Data Analytics for Life Insurance

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Enterprise Content Management(ECM) & Data Analytics for Life Insurance"

Transcription

1 Enterprise Content Management(ECM) & Data Analytics for Life Insurance Nicholas Tan Regional Business Development Channels Leader Analytics Platform(ASEAN)

2 Business Challenges Today in Managing Paper 2 2

3 Business content is foundational In Insurance Policy Application Forms Photos/Videos of incidents Claims Customer ID Info/ medical reports Accident reports Hospital Bills Social Media Feeds 3 3

4 Today s Big Data 80% of the information created and used by an enterprise is Unstructured Data. Unstructured data is growing at twice the rate of structured data. Voice Images Electronic documents Twitter Blogs Databases ERP, CRM 20% Structured Data Sensors RSS Feeds Scanned Documents estatements / Reports 80% Unstructured Facebook NDA Data Wikis Web Pages s Instant messages Organizations facing common challenges with the explosive growth of Big Data How do you manage the growth of Big Data whilst ensuring increasing Regulatory, Compliance & Policy requirements are met? 4 4

5 Insurance Customer Needs 5 5

6 Growing Trends Historically IT projects have focussed on Automation Transaction Processing - Financial Transactions, Insurance Claims - With the aim of maximum automation, lowering required staff experience and training & thereby reducing cost Today the Business Environment is Very Dynamic & Less Predictable - Fast pace of New Products, New Competition, New Channels,.. Customer and Agent Expectations are Growing - Desire for Faster Electronic Service, Customer Engagement, Access to Information & Status, Participation and visibility 6 6

7 What executives are saying in claims Chief Claims and Underwriting Officer Optimize claims processing to reduce cycle time and costs 7 Continuously to improve compliance & audits Maintain customer high service levels against competition 7

8 Datacap Taskmaster Enterprise Capture Platform Desired business outcomes Reduce cost of transporting paper Reduce data entry labor costs Extract data from documents without manual keying Reduce paper duplication and document preparation Speed up paperbased business processes Online access to their claims and policies 8 Drag picture to placeholder or click icon to add UI Layer Datacap Rulerunner 8

9 Datacap Mobile Capture for On-boarding and Claims Capture any document, anywhere, at anytime Capture images from device directly into Datacap application Rich on-device feature set: Automatic edge detection and image correction Quality detection & indicators Snap, reorder, index, upload On-device classification and indexing including Barcodes Offline mode supports delayed upload Monitor document processing status after upload ios 7 and above, Android 4.3 and above Available on itunes Apple App Store, Google Play 9 9

10 Capture on-the-go Documenting the state of an injury 10

11 Insurance Processing a complex environment Example: new business acquisition (front office quote process) Policy quote request Consumer contacts agent for a quote 11 Underwriting Agent accesses multiple sources over multiple channels Modify quote Agent receives quote and carrier negotiates coverage Policy approval Agent finalizes terms with carrier until policy issue Policy issuance Customer receives documents 11

12 And unpredictable and complex processes demand flexibility Traditional Structured Workflows Flexible workflow needed for users to make decisions based on changing events Ad-hoc dynamic Workflows Decision-makers can divide requirements into discrete workflow tasks and run them in the best order and at the best time for positive outcomes ü 12 ü 12

13 IBM Case Manager Built on the industry leading ECM platform that seamlessly combines Rules, Workflow, Collaboration and full Document Management Delivers trusted information to the knowledge worker in one place both content and structured data in the context of a case Leverages unique dynamic workflow tasks concepts and capabilities in support of driving successful case outcomes Know what is happening with visual case history, real-time dashboards, and insightful content analytics 13 13

14 Cases are Dynamic for ad-hoc workflow tasks creation Caseworkers can view and start new tasks for a case, changing how that case is handled on the fly

15 Case History Visualizer for audit tracking Provides an overview of the life of a case Event histogram shows when most activity occurred Zoom in for more insight 15 15

16 Three styles of Case Analytics Case analyzer (historical reporting) Case monitor (real-time dashboards) Content analytics 16 16

17 Core Insurance Solution support with IBM ECM Providing better business outcome and 360 view of customer Claim documents: Claim forms, accident report, hospital bill, photos Document Conversion Scan with MFPs, portable scanners, input fax, and attachments Mobile capture enables claims adjusters to input immediately Document request prompts make it simple Secure log-in and encryption provide security Classification/OCR with Datacap Doc ID Estimate Are all required documents present? Are all required fields and signatures present? Are proper index values assigned to each document type for search and retrieval? Document Storage On Prem or In the Cloud Content can be placed on prem or in the cloud based on the customer requirements 17 Case Management Knowledge workers have all documents and data required to move the claim through the approval process swiftly and accurately Additional document requests Analyst requests further documentation, Additional input 17

18 Smarter Content, Smarter People Put business content to work to realize new value Capture 18 Protect Activate Analyze Engage 18

19 Sun Life Financial Process 51% more applications by improving their efficiency by 40%, allowing them to process more applications Reduced application processing time by 25% Improving overall customer satisfaction Operations optimization to boost productivity, reduce costs, and improve customer satisfaction 19 Boosted productivity and reduce costs Saved millions of Philippine pesos in temporary staff and supplies

20 Insurance Solution Examples Client Onboarding Complex Claims / Underwriting Complaints, Disputes and Inquiry Management Retirement Planning and Management Claims and Underwriting Management Mandatory Corporate Actions Fraud, Investigations Incident and Remediation Management Cross Selling Management 20 Corporation IBM Case Manager as 2015 a IBM Shared Solutions Platform 20

21 Other Insurance Solution Examples Contracts to Procurement Management Authorization for Capital Expenditures Vendor / Supplier Onboarding Accounts Payables / Accounts Receivables Policy Holder Change of Address Policy Holder Notification of Death Employee Lifecycle Management Standard Operating Procedures Project Portfolio Management 21 IBM Case Manager as 2015 a IBM Shared Solutions Platform Corporation 21

22 Gartner named IBM the leader in ECM for 4th consecutive year 22 A growing opportunity for IBM lies in building smarter ECM infrastructures. These industry initiatives span enterprises and ecosystems.

23 Smarter Content, Smarter People Put business content to work to realize new value Capture 23 Protect Activate Analyze Engage 23

24 Next Generation of Cognos BI Delivers Data Discovery with ease of use similar to Watson Analytics Drag picture to placeholder or click icon to add Redefined consumption experience Completely re-designed experience Dramatically increase productivity for departmental and enterprise reporting for any device Accelerated business modeling and performance Redefined report authoring and analysis 24 24

25 Reporting for Claims Review claims KPI performance by month, type, channel Analyze claim costs, fraud referrals, subrogation recoveries The business user controls how claims are assessed and what recommended action is assigned

26 Reporting for Customer retention and growth Analyze policy renewals by a segmentation of channel, LOB and age group combine Business Intelligence and Predictive Analytics for insight and foresight into customer behavior Improve targeting of offers to policyholder through their preferred channel

27 Big Data and Business Intelligence Ready (Netezza Lite) Unlocking Data s True Potential Included with the PureData System for Analytics N Data Warehouse Appliance Up to 16TB capacity for your Data Warehouse or Data Mart with built-in in-database analytic capability Business Intelligence Cognos software, 5 Analytics User licenses, plus 1 Analytics Administrator license Exceptional value provided Built-in, In-Database analytic capability and integration with a variety of 3rd party tools For additional value 27 Data Integration & Transformation InfoSphere DataStage 280 PVUs, 2 concurrent Designer Client licenses and InfoSphere Data Click Hadoop Data Services InfoSphere BigInsights Software licenses to manage ~100 TB of Hadoop data Real-time Analytics InfoSphere Streams Developer Edition 2 users, non-production licenses Industry Process & Data Models Models for Banking, Financial Markets, Healthcare, Insurance, Retail, Telco IBM InfoSphere Data Privacy and Security for Data Warehousing 27

28 Netezza BI in a Box What Customers Struggle With The volume of information is growing and straining performance. Queries are slow. Reports take too long to run. Key Points Complete BI solution Looking for a turn-key solution, BI in a box Enhanced BI capabilities Move beyond basic spreadsheet reporting Fast solution delivery time Project has a tight deadline, skills not available, need load and go capabilities New BI Project Support new business discovery capabilities quickly Inability to perform analysis on extremely large amounts of data. How We Can Help Them & Impact Consolidate data to meet growing data challenges with simplicity, speed and lower cost. Innovate faster by deploying a data warehouse appliance in hours, not weeks or months. Accelerate analytics for better business outcomes

29 PureData Analytics Insurance Safety Insurance Finding the key to retaining high-value customers while realizing significant operational savings Drag picture to placeholder or click icon to add Reduced time to run reports from overnight to 5 minutes 2 hours saved for analysts on the creation of each report Game-changing insights into customer behavior across all lines of business The transformation: Safety Insurance lacked a consistent, comprehensive view of individual customers, making it difficult to understand what policies each person had, and to provide more integrated service. With IBM PureData System for Analytics(Netezza), the company can now readily identify its most valuable customers and engage in efforts to boost their loyalty and increase their lifetime value. Solution components Software IBM Cognos Business Intelligence IBM PureData System for Analytics 29 We should achieve a huge return on our investment in the IBM solution extremely quickly. Chris Morkunas, Data Governance Manager, Safety Insurance 29

30 30 30

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data IBM Software Group Important Disclaimer THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL

More information

IBM Data Warehousing and Analytics Portfolio Summary

IBM Data Warehousing and Analytics Portfolio Summary IBM Information Management IBM Data Warehousing and Analytics Portfolio Summary Information Management Mike McCarthy IBM Corporation mmccart1@us.ibm.com IBM Information Management Portfolio Current Data

More information

Poslovni slučajevi upotrebe IBM Netezze

Poslovni slučajevi upotrebe IBM Netezze Poslovni slučajevi upotrebe IBM Netezze data at the Speed and with Simplicity businesses need 25. ožujak 2015. vedran.travica@hr.ibm.com Agenda A. IBM PureData for Analytics Netezza B. Scenarij 1.: Novi

More information

Real World Use of BIG DATA. Tim Brown Information Management Technical Pre-Sales Aruna Kolluru Information Management Technical Pre-Sales 04/2013

Real World Use of BIG DATA. Tim Brown Information Management Technical Pre-Sales Aruna Kolluru Information Management Technical Pre-Sales 04/2013 Real World Use of BIG DATA Tim Brown Information Management Technical Pre-Sales Aruna Kolluru Information Management Technical Pre-Sales 04/2013 Building a smarter planet Gaining Insight from your Information

More information

Advanced Case Management. Chris den Hoedt

Advanced Case Management. Chris den Hoedt Advanced Case Management Chris den Hoedt New market demands for achieving outcomes require new approaches...like advanced case management Increased costs and risks from unpredictable processes Higher

More information

Predictive Customer Intelligence

Predictive Customer Intelligence Sogeti 2015 Damiaan Zwietering zwietering@nl.ibm.com Predictive Customer Intelligence Customer expectations are driving companies towards being customer centric Find me Using visualization and analytics

More information

Lexmark Enterprise Software. Transforming customer engagement

Lexmark Enterprise Software. Transforming customer engagement Lexmark Enterprise Software Transforming customer engagement Customer relationships are the lifeblood of your business Whether you serve businesses, consumers, patients, students or citizens, the quality

More information

Optimizing Life Sciences Processes with Good

Optimizing Life Sciences Processes with Good Optimizing Life Sciences Processes with Good Examples of how life sciences companies can utilize Good Technology solutions as part of key process redesign initiatives to increase profitability and improve

More information

IBM Big Data Platform

IBM Big Data Platform IBM Big Data Platform Turning big data into smarter decisions Stefan Söderlund. IBM kundarkitekt, Försvarsmakten Sesam vår-seminarie Big Data, Bigga byte kräver Pigga Hertz! May 16, 2013 By 2015, 80% of

More information

Disrupt or be disrupted IT Driving Business Transformation

Disrupt or be disrupted IT Driving Business Transformation Disrupt or be disrupted IT Driving Business Transformation Gokula Mishra VP, Big Data & Advanced Analytics Business Analytics Product Group Copyright 2014 Oracle and/or its affiliates. All rights reserved.

More information

Kofax White Paper. Seven Ways to Make the First Mile of Business Smarter. The First Mile Challenge of Business. Executive Summary

Kofax White Paper. Seven Ways to Make the First Mile of Business Smarter. The First Mile Challenge of Business. Executive Summary Kofax White Paper Executive Summary Today, customers are sophisticated and connected. with the power to leave you for another company, with a simple swipe or click. Things like loan applications, claims

More information

Grow Your Business with IBM Cognos Analytic Applications. Robert Helal Solutions Portfolio Strategy, Business Analytics

Grow Your Business with IBM Cognos Analytic Applications. Robert Helal Solutions Portfolio Strategy, Business Analytics Grow Your Business with IBM Cognos Analytic Applications Robert Helal Solutions Portfolio Strategy, Business Analytics 1 Agenda The Opportunity for Analytic Applications Not all Applications are created

More information

III JORNADAS DE DATA MINING

III JORNADAS DE DATA MINING III JORNADAS DE DATA MINING EN EL MARCO DE LA MAESTRÍA EN DATA MINING DE LA UNIVERSIDAD AUSTRAL PRESENTACIÓN TECNOLÓGICA IBM Alan Schcolnik, Cognos Technical Sales Team Leader, IBM Software Group. IAE

More information

IBM AND NEXT GENERATION ARCHITECTURE FOR BIG DATA & ANALYTICS!

IBM AND NEXT GENERATION ARCHITECTURE FOR BIG DATA & ANALYTICS! The Bloor Group IBM AND NEXT GENERATION ARCHITECTURE FOR BIG DATA & ANALYTICS VENDOR PROFILE The IBM Big Data Landscape IBM can legitimately claim to have been involved in Big Data and to have a much broader

More information

IBM Analytics. Just the facts: Four critical concepts for planning the logical data warehouse

IBM Analytics. Just the facts: Four critical concepts for planning the logical data warehouse IBM Analytics Just the facts: Four critical concepts for planning the logical data warehouse 1 2 3 4 5 6 Introduction Complexity Speed is businessfriendly Cost reduction is crucial Analytics: The key to

More information

Content is essential to commerce

Content is essential to commerce Content is essential to commerce IBM ECM helps organizations improve the efficiency of buy, market, sell and service processes Highlights: Analyze customer and operational data and build business processes

More information

IBM Software A Journey to Adaptive MDM

IBM Software A Journey to Adaptive MDM IBM Software A Journey to Adaptive MDM What is Master Data? Why is it Important? A Journey to Adaptive MDM Contents 2 MDM Business Drivers and Business Value 4 MDM is a Journey 7 IBM MDM Portfolio An Adaptive

More information

How Financial Services Firms Can Benefit From Streaming Analytics

How Financial Services Firms Can Benefit From Streaming Analytics How Financial Services Firms Can Benefit From Streaming Analytics > 2 VITRIA TECHNOLOGY, INC. > How Financial Services Firms Can Benefit From Streaming Analytics Streaming Analytics: Why It s Important

More information

Adaptive Case Management - Capabilities for Faster Decisions

Adaptive Case Management - Capabilities for Faster Decisions Adaptive Case Management - Capabilities for Faster Decisions Tayo Runsewe Chris Pinnell ECM Solutions IBM Canada ECM Client Solution Professional IBM Canada The beginning of wisdom is a definition of terms

More information

Evolving Solutions Disruptive Technology Series Modern Data Warehouse

Evolving Solutions Disruptive Technology Series Modern Data Warehouse Evolving Solutions Disruptive Technology Series Modern Data Warehouse Presenter Kumar Kannankutty Big Data Platform Technical Sales Leader Host - Michael Downs, Solution Architect, Evolving Solutions www.evolvingsol.com

More information

Oracle Cloud: Line of Business PaaS Services. Balaji Yelamanchili Senior Vice President Product Development

Oracle Cloud: Line of Business PaaS Services. Balaji Yelamanchili Senior Vice President Product Development Oracle Cloud: Line of Business PaaS Services Balaji Yelamanchili Senior Vice President Product Development Safe Harbor Statement "Safe Harbor" Statement: Statements in this presentation relating to Oracle's

More information

Eric.kavanagh@bloorgroup.com. Twitter Tag: #briefr 8/14/12

Eric.kavanagh@bloorgroup.com. Twitter Tag: #briefr 8/14/12 Eric.kavanagh@bloorgroup.com Twitter Tag: #briefr 8/14/12 ! Reveal the essential characteristics of enterprise software, good and bad! Provide a forum for detailed analysis of today s innovative technologies!

More information

Introducing Oracle Exalytics In-Memory Machine

Introducing Oracle Exalytics In-Memory Machine Introducing Oracle Exalytics In-Memory Machine Jon Ainsworth Director of Business Development Oracle EMEA Business Analytics 1 Copyright 2011, Oracle and/or its affiliates. All rights Agenda Topics Oracle

More information

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization.

Xerox Workflow Automation Services Solutions Brochure. Xerox DocuShare 7.0. Enterprise content management for every organization. Xerox Workflow Automation Services Solutions Brochure Xerox DocuShare 7.0 Enterprise content management for every organization. Office Work Can Work Better Despite huge advances in the technology and tools

More information

Raul F. Chong Senior program manager Big data, DB2, and Cloud IM Cloud Computing Center of Competence - IBM Toronto Lab, Canada

Raul F. Chong Senior program manager Big data, DB2, and Cloud IM Cloud Computing Center of Competence - IBM Toronto Lab, Canada What is big data? Raul F. Chong Senior program manager Big data, DB2, and Cloud IM Cloud Computing Center of Competence - IBM Toronto Lab, Canada 1 2011 IBM Corporation Agenda The world is changing What

More information

Zero-in on business decisions through innovation solutions for smart big data management. How to turn volume, variety and velocity into value

Zero-in on business decisions through innovation solutions for smart big data management. How to turn volume, variety and velocity into value Zero-in on business decisions through innovation solutions for smart big data management How to turn volume, variety and velocity into value ON THE LOOKOUT FOR NEW SOURCES OF VALUE CREATION WHAT WILL DRIVE

More information

Analytics In the Cloud

Analytics In the Cloud Analytics In the Cloud 9 th September Presented by: Simon Porter Vice President MidMarket Sales Europe Disruptors are reinventing business processes and leading their industries with digital transformations

More information

Better Contract Management:

Better Contract Management: WHITE PAPER Better Contract Management: Less Paper, More Connections How do I get off the paper chase? The top priorities for busy purchasing executives are improving efficiency, reducing costs and building

More information

Standards for Big Data in the Cloud

Standards for Big Data in the Cloud Standards for Big Data in the Cloud James Kobielus Chair, CSCC Big Data Working Group Big Data Evangelist, Senior Program Director, Product Marketing, Big Data Analytics, IBM jgkobiel@us.ibm.com 15 October

More information

Delivering Smart Answers!

Delivering Smart Answers! Companion for SharePoint Topic Analyst Companion for SharePoint All Your Information Enterprise-ready Enrich SharePoint, your central place for document and workflow management, not only with an improved

More information

Reduce and manage operating costs and improve efficiency. Support better business decisions based on availability of real-time information

Reduce and manage operating costs and improve efficiency. Support better business decisions based on availability of real-time information Data Management Solutions Horizon Software Solution s Data Management Solutions provide organisations with confidence in control of their data as they change systems and implement new solutions. Data is

More information

Using Big Data for Smarter Decision Making. Colin White, BI Research July 2011 Sponsored by IBM

Using Big Data for Smarter Decision Making. Colin White, BI Research July 2011 Sponsored by IBM Using Big Data for Smarter Decision Making Colin White, BI Research July 2011 Sponsored by IBM USING BIG DATA FOR SMARTER DECISION MAKING To increase competitiveness, 83% of CIOs have visionary plans that

More information

A TECHNICAL WHITE PAPER ATTUNITY VISIBILITY

A TECHNICAL WHITE PAPER ATTUNITY VISIBILITY A TECHNICAL WHITE PAPER ATTUNITY VISIBILITY Analytics for Enterprise Data Warehouse Management and Optimization Executive Summary Successful enterprise data management is an important initiative for growing

More information

2015 Ironside Group, Inc. 2

2015 Ironside Group, Inc. 2 2015 Ironside Group, Inc. 2 Introduction to Ironside What is Cloud, Really? Why Cloud for Data Warehousing? Intro to IBM PureData for Analytics (IPDA) IBM PureData for Analytics on Cloud Intro to IBM dashdb

More information

How the oil and gas industry can gain value from Big Data?

How the oil and gas industry can gain value from Big Data? How the oil and gas industry can gain value from Big Data? Arild Kristensen Nordic Sales Manager, Big Data Analytics arild.kristensen@no.ibm.com, tlf. +4790532591 April 25, 2013 2013 IBM Corporation Dilbert

More information

Predictive Marketing for Banking

Predictive Marketing for Banking Tony Firmani Predictive Analytics Solution Architect Predictive Marketing for Banking Business Analytics software Session Overview Data Drives Decisions Applying Predictive Analytics Throughout Entire

More information

Solve your toughest challenges with data mining

Solve your toughest challenges with data mining IBM Software Business Analytics IBM SPSS Modeler Solve your toughest challenges with data mining Use predictive intelligence to make good decisions faster 2 Solve your toughest challenges with data mining

More information

I D C T E C H N O L O G Y S P O T L I G H T. B i g D a t a a n d E C M : Making Smarter Decisions

I D C T E C H N O L O G Y S P O T L I G H T. B i g D a t a a n d E C M : Making Smarter Decisions I D C T E C H N O L O G Y S P O T L I G H T B i g D a t a a n d E C M : Making Smarter Decisions October 2013 Adapted from Worldwide Big Data Technology and Services 2012 2016 Forecast, Melissa Webster

More information

The Digital Utility. Point of View

The Digital Utility. Point of View Going digital to transform how utilities serve customers and empower employees is a huge challenge and opportunity. Today s utility providers are challenged to find new avenues for growth due to shifting

More information

IBM Enterprise Content Management in 2015

IBM Enterprise Content Management in 2015 IBM Enterprise Content Management IBM Enterprise Content Management in 2015 Rich Howarth Vice President, ECM Products and Strategy "2014"IBM"Corpora/on"" Please Note IBM s statements regarding its plans,

More information

Master Data Management What is it? Why do I Care? What are the Solutions?

Master Data Management What is it? Why do I Care? What are the Solutions? Master Data Management What is it? Why do I Care? What are the Solutions? Marty Pittman Architect IBM Software Group 2011 IBM Corporation Agenda MDM Introduction and Industry Trends IBM's MDM Vision IBM

More information

Maximize customer value and reduce costs and risk

Maximize customer value and reduce costs and risk Maximize customer value and reduce costs and risk companies around the world face the same challenges: How can they lower costs while increasing profitability? Improve efficiency? Identify, attract and

More information

Leveraging Information For Smarter Business Outcomes With IBM Information Management Software

Leveraging Information For Smarter Business Outcomes With IBM Information Management Software Leveraging Information For Smarter Business Outcomes With IBM Information Management Software Tony Mignardi WW Information Management Sales IBM Software Group April 1 2009 Agenda Our Smarter Planet and

More information

Big Data overview. Livio Ventura. SICS Software week, Sept 23-25 Cloud and Big Data Day

Big Data overview. Livio Ventura. SICS Software week, Sept 23-25 Cloud and Big Data Day Big Data overview SICS Software week, Sept 23-25 Cloud and Big Data Day Livio Ventura Big Data European Industry Leader for Telco, Energy and Utilities and Digital Media Agenda some data on Data Big Data

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

White Paper Integrating Accenture Duck Creek with ECM. Reducing Complexity for the Commercial Insurance Carrier

White Paper Integrating Accenture Duck Creek with ECM. Reducing Complexity for the Commercial Insurance Carrier White Paper Integrating Accenture Duck Creek with ECM Reducing Complexity for the Commercial Insurance Carrier Commercial property and casualty carriers face complexities that have historically challenged

More information

QUICK FEATURE GUIDE OF SNAPPII'S ULTRAFAST CODELESS PLATFORM

QUICK FEATURE GUIDE OF SNAPPII'S ULTRAFAST CODELESS PLATFORM QUICK FEATURE GUIDE OF SNAPPII'S ULTRAFAST CODELESS PLATFORM (* Click on the screenshots to enlarge) TABLE OF CONTENTS 1. Visually Develop Mobile Applications 2. Build Apps for Any Android or ios Device

More information

E-signatures and HR: How IT can help the business hire talent faster

E-signatures and HR: How IT can help the business hire talent faster E-signatures and HR White Paper E-signatures and HR: How IT can help the business hire talent faster Collecting ink signatures slows down the hiring process. But IT has the power to solve the problem leveraging

More information

Solve your toughest challenges with data mining

Solve your toughest challenges with data mining IBM Software IBM SPSS Modeler Solve your toughest challenges with data mining Use predictive intelligence to make good decisions faster Solve your toughest challenges with data mining Imagine if you could

More information

Big Data & Analytics for Semiconductor Manufacturing

Big Data & Analytics for Semiconductor Manufacturing Big Data & Analytics for Semiconductor Manufacturing 半 導 体 生 産 におけるビッグデータ 活 用 Ryuichiro Hattori 服 部 隆 一 郎 Intelligent SCM and MFG solution Leader Global CoC (Center of Competence) Electronics team General

More information

BUSINESS PROCESS Automation For Customer Loyalty PMS CRM CCD CEBP

BUSINESS PROCESS Automation For Customer Loyalty PMS CRM CCD CEBP BUSINESS PROCESS Automation For Customer Loyalty BI UC PMS CRM CCD CEBP Customer Relationship (CRM) The CRM system can be used to coordinate the work of sales, marketing and service staff and to increase

More information

SAP Manufacturing Intelligence By John Kong 26 June 2015

SAP Manufacturing Intelligence By John Kong 26 June 2015 SAP Manufacturing Intelligence By John Kong 26 June 2015 Agenda Registration Next Generation of SAP Solution for Manufacturing Tea Break SAP Business Analytics Solutions for Manufacturing - Dashboard Design

More information

Luncheon Webinar Series May 13, 2013

Luncheon Webinar Series May 13, 2013 Luncheon Webinar Series May 13, 2013 InfoSphere DataStage is Big Data Integration Sponsored By: Presented by : Tony Curcio, InfoSphere Product Management 0 InfoSphere DataStage is Big Data Integration

More information

Enterprise Content Management in 2015

Enterprise Content Management in 2015 IBM Enterprise Content Management Enterprise Content Management in 2015 Rich Howarth Vice President, ECM Products and Strategy Guide Executive Club March 30 2015 2014 IBM Corpora/on ECM is about driving

More information

Harness the value of information throughout the enterprise. IBM InfoSphere Master Data Management Server. Overview

Harness the value of information throughout the enterprise. IBM InfoSphere Master Data Management Server. Overview IBM InfoSphere Master Data Management Server Overview Master data management (MDM) allows organizations to generate business value from their most important information. Managing master data, or key business

More information

Predictive Analytics: Turn Information into Insights

Predictive Analytics: Turn Information into Insights Predictive Analytics: Turn Information into Insights Pallav Nuwal Business Manager; Predictive Analytics, India-South Asia pallav.nuwal@in.ibm.com +91.9820330224 Agenda IBM Predictive Analytics portfolio

More information

Delivering information you can trust. IBM InfoSphere Master Data Management Server 9.0. Producing better business outcomes with trusted data

Delivering information you can trust. IBM InfoSphere Master Data Management Server 9.0. Producing better business outcomes with trusted data Delivering information you can trust IBM InfoSphere Master Data Management Server 9.0 Producing better business outcomes with trusted data Every day, organizations generate and collect a veritable landscape

More information

Smarter Analytics. Barbara Cain. Driving Value from Big Data

Smarter Analytics. Barbara Cain. Driving Value from Big Data Smarter Analytics Driving Value from Big Data Barbara Cain Vice President Product Management - Business Intelligence and Advanced Analytics Business Analytics IBM Software Group 1 Agenda for today 1 Big

More information

Making the First Mile of Business Smarter

Making the First Mile of Business Smarter Making the First Mile of Business Smarter This is the Age of the Customer. Today s customers are sophisticated, connected and empowered. They expect ease-of-use, intuitive self-service and fast response.

More information

Big Data and Trusted Information

Big Data and Trusted Information Dr. Oliver Adamczak Big Data and Trusted Information CAS Single Point of Truth 7. Mai 2012 The Hype Big Data: The next frontier for innovation, competition and productivity McKinsey Global Institute 2012

More information

Beyond the Single View with IBM InfoSphere

Beyond the Single View with IBM InfoSphere Ian Bowring MDM & Information Integration Sales Leader, NE Europe Beyond the Single View with IBM InfoSphere We are at a pivotal point with our information intensive projects 10-40% of each initiative

More information

Infor CloudSuite Business

Infor CloudSuite Business Business Achieve a next-generation business strategy in the cloud Whether you re providing services or moving inventory in your home-town, across the country or around the world with Infor CloudSuite Business,

More information

Business Analytics In a Big Data World Ted Malone Solutions Architect Data Platform and Cloud Microsoft Federal

Business Analytics In a Big Data World Ted Malone Solutions Architect Data Platform and Cloud Microsoft Federal Business Analytics In a Big Data World Ted Malone Solutions Architect Data Platform and Cloud Microsoft Federal Information has gone from scarce to super-abundant. That brings huge new benefits. The Economist

More information

ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS

ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS SAP Hybris Solution Overview: SAP Hybris Cloud for Customer ACHIEVE DIGITAL TRANSFORMATION WITH SALES AND SERVICE SOLUTIONS The Digital customer requires companies to be one step ahead of them, be better

More information

Inford/EPMTM. Infor Dynamic Enterprise Performance Management Gain unprecedented insight into your business

Inford/EPMTM. Infor Dynamic Enterprise Performance Management Gain unprecedented insight into your business Inford/EPMTM Infor Dynamic Enterprise Performance Management Gain unprecedented insight into your business Deploy innovative performance management across the enterprise Better insight for informed decisions

More information

Leveraging Information to Drive Insurer Growth

Leveraging Information to Drive Insurer Growth KNOWLEDGENT INSIGHTS volume 2 no. 5 March 27, 2012 Leveraging Information to Drive Insurer Growth In the highly competitive insurance industry, leveraging information has become a key focal point for driving

More information

Oracle Business Analytics Overview

Oracle Business Analytics Overview Oracle Business Analytics Overview Markus Päivinen Business Analytics Country Leader, Finland May 2014 1 Presentation content What are the requirements for modern BI Trend in Business Analytics Big Data

More information

Oracle Financials Cloud Modernize Finance

Oracle Financials Cloud Modernize Finance FINANCIALS CLOUD Oracle Financials Cloud Modernize Finance Copyright 2014 Oracle Corporation. All Rights Reserved. Introduction Introduction Cloud computing is a vision that is increasingly turning into

More information

IBM BigInsights for Apache Hadoop

IBM BigInsights for Apache Hadoop IBM BigInsights for Apache Hadoop Efficiently manage and mine big data for valuable insights Highlights: Enterprise-ready Apache Hadoop based platform for data processing, warehousing and analytics Advanced

More information

Customer Insight Appliance. Enabling retailers to understand and serve their customer

Customer Insight Appliance. Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer Customer Insight Appliance Enabling retailers to understand and serve their customer. Technology has empowered today

More information

Driving Better Marketing Results with Big Data and Analytics David Corrigan, IBM, Director of Product Marketing

Driving Better Marketing Results with Big Data and Analytics David Corrigan, IBM, Director of Product Marketing Driving Better Marketing Results with Big Data and Analytics David Corrigan, IBM, Director of Product Marketing Optimizing Marketing with Big Data and Analytics Leverage Social Media Datacentric Marketing

More information

Industry Impact of Big Data in the Cloud: An IBM Perspective

Industry Impact of Big Data in the Cloud: An IBM Perspective Industry Impact of Big Data in the Cloud: An IBM Perspective Inhi Cho Suh IBM Software Group, Information Management Vice President, Product Management and Strategy email: inhicho@us.ibm.com twitter: @inhicho

More information

IBM Big Data in Government

IBM Big Data in Government IBM Big in Government Turning big data into smarter decisions Deepak Mohapatra Sr. Consultant Government IBM Software Group dmohapatra@us.ibm.com The Big Paradigm Shift 2 Big Creates A Challenge And an

More information

Operational Intelligence: Improving the Customer Experience by Preventing Problems Before They Occur

Operational Intelligence: Improving the Customer Experience by Preventing Problems Before They Occur Operational Intelligence: Improving the Customer Experience by Preventing Problems Before They Occur > 1 Table of Contents 1 Introduction 2 The Struggle to Be Responsive 2 Introducing Operational Intelligence

More information

Digital Transaction Management for Mortgage Brokers

Digital Transaction Management for Mortgage Brokers Digital Transaction Management for Mortgage Brokers Contents What is Digital Transaction Management? How does it work? Why should I use DTM for my business? Is it safe? Is it legally binding? Will it save

More information

DISCOVERING AND SECURING SENSITIVE DATA IN HADOOP DATA STORES

DISCOVERING AND SECURING SENSITIVE DATA IN HADOOP DATA STORES DATAGUISE WHITE PAPER SECURING HADOOP: DISCOVERING AND SECURING SENSITIVE DATA IN HADOOP DATA STORES OVERVIEW: The rapid expansion of corporate data being transferred or collected and stored in Hadoop

More information

Bringing Strategy to Life Using an Intelligent Data Platform to Become Data Ready. Informatica Government Summit April 23, 2015

Bringing Strategy to Life Using an Intelligent Data Platform to Become Data Ready. Informatica Government Summit April 23, 2015 Bringing Strategy to Life Using an Intelligent Platform to Become Ready Informatica Government Summit April 23, 2015 Informatica Solutions Overview Power the -Ready Enterprise Government Imperatives Improve

More information

Smart field sales excellence platform designed to expedite sales activities in the field

Smart field sales excellence platform designed to expedite sales activities in the field Smart field sales excellence platform designed to expedite sales activities in the field Successful companies need to be agile and responsive to their customer s needs. They ve replaced manual processes

More information

The Business Value of Predictive Analytics

The Business Value of Predictive Analytics The Business Value of Predictive Analytics Alys Woodward Program Manager, European Business Analytics, Collaboration and Social Solutions, IDC London, UK 15 November 2011 Copyright IDC. Reproduction is

More information

Getting the most out of big data

Getting the most out of big data IBM Software White Paper Financial Services Getting the most out of big data How banks can gain fresh customer insight with new big data capabilities 2 Getting the most out of big data Banks thrive on

More information

Discover How a 360-Degree View of the Customer Boosts Productivity and Profits. eguide

Discover How a 360-Degree View of the Customer Boosts Productivity and Profits. eguide Discover How a 360-Degree View of the Customer Boosts Productivity and Profits eguide eguide Discover How a 360-Degree View of the Customer Boosts Productivity and Profits A guide on the benefits of using

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

DOCUMATION S DOCUMENT MANAGEMENT

DOCUMATION S DOCUMENT MANAGEMENT Documation is a leading provider of document-centric workflow and content management software, delivering services and solutions to businesses and organisations in the UK, Europe and around the world.

More information

Next Generation Business Performance Management Solution

Next Generation Business Performance Management Solution Next Generation Business Performance Management Solution Why Existing Business Intelligence (BI) Products are Inadequate Changing Business Environment In the face of increased competition, complex customer

More information

Table of contents. TRAVERSE Business Solutions use 100% Microsoft.NET and SQL Server technology.

Table of contents. TRAVERSE Business Solutions use 100% Microsoft.NET and SQL Server technology. Our mission is to help our customers become more successful by delivering products and services that exceed expectations, to focus on excellence, to provide individual consideration, and to create both

More information

The Evolving Role of Technology in Insurance KEY MANAGEMENT GROUP, INC

The Evolving Role of Technology in Insurance KEY MANAGEMENT GROUP, INC The Evolving Role of Technology in Insurance KEY MANAGEMENT GROUP, INC Key Trends Redefining the Agent s work in Insurance Market Insurance is slowly emerging from its traditional underwriting methods

More information

ORACLE PROCUREMENT AND SPEND ANALYTICS

ORACLE PROCUREMENT AND SPEND ANALYTICS ORACLE PROCUREMENT AND SPEND ANALYTICS KEY FEATURES & BENEFITS FOR BUSINESS USERS Streamline procurement and control material and component costs Quantify supplier performance to develop more profitable

More information

ACCELERATING. Business Processes. through the use of:

ACCELERATING. Business Processes. through the use of: ACCELERATING Business Processes through the use of: Business Process Automation Document Management Imaging and Scanning Data Transformation Paper and eforms Processing Enterprise Faxing ERP Integration

More information

The Clear Path to Business Intelligence

The Clear Path to Business Intelligence SAP Solution in Detail SAP Solutions for Small Businesses and Midsize Companies SAP Crystal Solutions The Clear Path to Business Intelligence Table of Contents 3 Quick Facts 4 Optimize Decisions with SAP

More information

A financial software company

A financial software company A financial software company Projecting USD10 million revenue lift with the IBM Netezza data warehouse appliance Overview The need A financial software company sought to analyze customer engagements to

More information

Integrating Netezza into your existing IT landscape

Integrating Netezza into your existing IT landscape Marco Lehmann Technical Sales Professional Integrating Netezza into your existing IT landscape 2011 IBM Corporation Agenda How to integrate your existing data into Netezza appliance? 4 Steps for creating

More information

Capitalizing on the power of big data for retail

Capitalizing on the power of big data for retail IBM Software Big Data Retail Capitalizing on the power of big data for retail Adopt new approaches to keep customers engaged, maintain a competitive edge and maximize profitability 2 Capitalizing on the

More information

IBM Business Analytics and Optimization The Path to Breakaway Performance

IBM Business Analytics and Optimization The Path to Breakaway Performance Oliver Oursin Worldwide Product, Business Intelligence and EMEA Presales Executive - IBM Business Analytics IBM Business Analytics and Optimization The Path to Breakaway Performance Portorož, November

More information

The Future of Data Management

The Future of Data Management The Future of Data Management with Hadoop and the Enterprise Data Hub Amr Awadallah (@awadallah) Cofounder and CTO Cloudera Snapshot Founded 2008, by former employees of Employees Today ~ 800 World Class

More information

IT Operations Management. Intelligent. Integrated. Innovative.

IT Operations Management. Intelligent. Integrated. Innovative. IT Operations Management Intelligent. Integrated. Innovative. Who We Are We are Symphony SUMMIT. We offer intelligent, integrated, and innovative solutions for managing IT operations. Our mantra is to

More information

The retailers guide to data discovery

The retailers guide to data discovery The retailers guide to data discovery How smart retailers are using visual data discovery to search for actionable insights that boost profits and help them understand their customers next move quicker

More information

Optimize Sales Order Management with Enterprise Content Management

Optimize Sales Order Management with Enterprise Content Management OpenText Solution Brief OpenText ECM Suite for SAP ECM for Sales Order Management by OpenText Objectives Solution Benefits Quick Facts Optimize Sales Order Management with Enterprise Content Management

More information

Torquex Customer Engagement Analytics. End to End View of Customer Interactions and Operational Insights

Torquex Customer Engagement Analytics. End to End View of Customer Interactions and Operational Insights Torquex Customer Engagement Analytics End to End View of Customer Interactions and Operational Insights Rob Witthoft Torquex {Pty) Ltd 10/1/2015 Torquex Customer Engagement Analytics Torquex Customer Engagement

More information

IBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite

IBM Software IBM Business Process Management Suite. Increase business agility with the IBM Business Process Management Suite IBM Software IBM Business Process Management Suite Increase business agility with the IBM Business Process Management Suite 2 Increase business agility with the IBM Business Process Management Suite We

More information